User Reviews Overview

About Online Check Writer

Online Check Writer is a cloud-based solution that helps businesses manage accounts payables/receivables, payment processing, reconciliation, and other financial activities on a unified portal. The platform enables administrators...

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Feature ratings

Value for Money
4.4
Features
4.5
Ease of Use
4.4
Customer Support
4.4

Browse Online Check Writer Reviews

230 of 230 reviews
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Bipin
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2018

One of the best Software i have used so far

very useful for my job.

Pros

Tried their Standard plan is worth /month. it has all the features i need, like Create many checks in one click, Upload from excel and create checks, Remote Support etc. Their Customer support is really good.

Cons

i didn't experienced any cons till now .Will update if i have any issues. Overall experience with Online Check Writer is excellent to me.

Response from Zil Money

Thank you, we're really happy to hear that you're getting good value out of it! The whole team here at Online Check Writer would like to thank you for taking the time to leave us a review.

Replied 11/09/2021
Jill
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2022

Awesome

Love the ease of the system and how helpful it is to our business.

Pros

The system is easy to use and easy to set up to what you need. Make life easier by printing checks instead of writing them out.

Cons

Wish when they do updates they lets us know how to use them.

Response from Zil Money

Hi Jill,
Thank you very much for this great review. Yes, we might have missed communicating to our customers about new features on time. Developing new user features has been a priority, so we were in a rush to achieve that and were focused entirely on that - apologies for the misses. We are now communicating new changes to customers as quickly as possible.

Replied 09/08/2022
James
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 04/08/2022

Poor Customer Experience

Online Checkwriter is very inconsistent with their processes and their phone agents are extremely rude. When it comes to paying vendors and you advise the estimated date of when their direct deposit should hit their account, you need to be very precise. It's okay to be a day off of the date advised but 1-2 weeks beyond that is crazy! I don't trust that I can continue using this software due to the lack of speed in processing ACH deposits.

Pros

I like the fact that this software is available online and that it gives me the capability of paying my vendors via ACH or check.

Cons

Online Checkwriter has poor customer service when it comes to their processes and procedures. Before implementing a process to pay my vendors via ACH, I called Online Checkwriter and walked through the process to ensure that I had it correctly. I even ran a couple of live test transactions to confirm the process works for me. When I started paying my vendors, I was advised that it would be 3-5 days for them to receive payment. After relaying this to a vendor I was then told that it's up to 9 business days unless I fund my wallet in advance. For the next vendor, I funded my wallet first and then processed an ACH which should have been deposited on the next business day. Again, the funds were not deposited and sat in the vendor's newly created wallet within Online Checkwriter (the vendor did not request this wallet account) for over a week. I called and spoke with the ACH department who said regardless of what I was told by a previous agent, I need to upgrade my subscription and follow a process that was never given to me.

Response from Zil Money

Thank you for your positive review. Furthermore, we apologize for the difficulties you may have experienced. The customer service team is expanding its capabilities to provide better customer service and to address customers' doubts. We have a 24-hour chat team and call support between 8 AM CST to 8 PM CST. Feel free to reach us back for any assistance.Our team ready to help you

Replied 09/11/2022

Top Online Check Writer Alternatives

Furby
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/02/2023

Online Check writer Review

Pros

The software assists mostly in in payment processes as it swiftens the business procedures

Cons

The software needs training in order to use. Didn't see any negative

Response from Zil Money

Hello Furby, we are glad to hear that you find our software helpful in streamlining payment processes. We do offer training to help get users up to speed on how to use our features, so please feel free to reach out if you need any assistance. Thanks for taking the time to write this review!

Replied 08/02/2023
David
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2022

Excellent Small Business Check Management System

Pros

I have integrated OCW into my invoicing system with awesome results. I can manage accounts payable and track and manage vendor payments all with ease. The checks I create for vendor payment are professional grade. The provided online check link is invaluable. It removes third party payment fees, and allows my customers to make direct payments, via digital check . I now process more than 80 percent of invoices directly through OCW. This product has helped me streamline and better control fiscal policy and has given me the tools I needed to further expand my business . All done at a price that this small business can afford. Id recommend them to anyone.

Cons

My only qualm, which does not detract from my overall love of this product, is to have better control over the appearance of 'checks received' through the online digital check link.

Response from Zil Money

Hi David,
That's a wonderful review. Our developers are delighted to see this. We are constantly improving the platform and will work on your suggestion related to check received appearance.

Replied 28/07/2022
Ronald
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 25/07/2022

Too Slow

Has many powerful features, however it can be overwhelming and confusing trying to understand every aspect.

Pros

The many features regarding check writing and security.

Cons

Moves too slowly, even on my fastest computer it took long for pages to load.

Response from Zil Money

Hi Ronald,
Thank you for the review. As you have pointed out that the platform is too slow, we would like to check whether you haven't switched to the new version from the classic version? If you have questions regarding our platform, please call us at(408) 775-7720; we will be happy to guide you through each step.

Replied 28/07/2022
Tal
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
2

4
Reviewed on 25/07/2022

Why I enjoy the online check writer software.

I have enjoyed the service and it’s legitimacy increasing as only made it better and better as time goes on.

Pros

I enjoyed my ability to get paid quickly and issue legitimate checks to my vendors. I enjoy the fluidity of my businesses billing and expense tracking.

Cons

I have never been able to use my debit card and I mean never. Sucks cuz it’s one of the original perks I was excited about.

Alternatives Considered

Quickbooks Online

Response from Zil Money

Hi Tal,
It is nice to know that you are happy with OnlineCheckWriter.com. We take your concern regarding the Debit card seriously as it is an inbuilt feature in our platform. Please call us at (408) 775-7720, and we will correct it quickly.

Replied 28/07/2022
Tammie
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2022

Happy with Check Writer

Over all I love it and will continue to use it.

Pros

I like the ability to email payments to our servers. I like the ability to be able to send payments from any device quickly. I like the ease of use and easy learning curve.

Cons

They offer direct deposit free but charge for emailing a check. Feel that it should be the other way around since email really doesn’t create any extra work like a direct deposit would.

Also would like to be able to enter a date on each individual line of a deposit slip without having to type it in and click on the date, would like to have a calendar pop up to choose a date on each line.

Response from Zil Money

Thank you Tammie for this great review, we have noted your suggestion about the direct deposit fee and email check fee.

Replied 28/07/2022
manasi
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2022

Awesome

Very happy to use it.

Pros

Time saving, user friendly, easy to access

Cons

No such cons. But can be upgra with time and demand

Response from Zil Money

Thank you for taking the time to review Online Check Writer. We are glad to hear that you are happy with our product and services.

Replied 10/01/2023
Verified Reviewer
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 04/08/2022

Highly recommend!

Pros

Very easy to process payments and issue checks.

Cons

There is nothing that I don't like about the software

Response from Zil Money

Dear Customer,
Thank you for the great review. We truly appreciate you finding time to review our product

Replied 10/01/2023
Adam
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
N/A

3
Reviewed on 25/07/2022

If you don't want to bend the knee to Intuit ...

It's been the best/easiest way to print my own checks that I've found.

Pros

I can print checks the way I want for a much lower price than Intuit was offering.

Cons

Creating checks could be a little streamlined, especially monthly recurring checks.

Response from Zil Money

Hi Adam,
Thank you for the review.
You can create monthly recurring checks without any editing. We can give you a demo for this, please call us.

Replied 28/07/2022
ioannis
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 04/08/2022

review 08-04-2022

i was satisfied in the beginning not now

i am paying 499 which technically i use only a portion of the subscription but i did to support you guys

but with the new charges it is expensive

Pros

no pros lately
it become very expensive
0.99 per manual transaction plus 0.01 the amount of the check it is like min 6 cost for me per transaction

Cons

I USE TO LIKE IT BUT I MAY RESEARCH FOR SOMETHING ELSE

you guys are very expensive

i will like to talk to someone before i switch to someone else

Response from Zil Money

Hi Ioannis,

Please call us, and we will be happy to give a custom plan for you. Now, you have the option to pay only for services that you use.

Replied 08/08/2022
David
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
4
Customer Support
1

1
Reviewed on 18/11/2022

In the words of my bank - "This is Scam-like"

While I've been a customer with OCW for many years, their recent merge with Zil Money has changed the company in the customer service department. No longer are they willing to listen to concerns with a "customer first" mindset. When approached with a problem, they refuse to acknowledge an issue. Even when it requires involvement from the internal development team after multiple attempts to issue checks. The problem wasn't on my end (after trying multiple browsers, multiple laptops and different users, yet still had the same error messages) and they refused to admit it. Insufficient credit was provided for this inconvenience.

Pros

OCW's platform is quick to learn and has in intuitive user interface

Cons

Customer service was awful and inflexible when trying to address multiple concerns within a very short timeframe. They had an opportunity to step up and deescalate my situations but refused to do so. Their inflexible approach to customer service just lost me as a client.

Response from Zil Money

We apologize for the concern you faced from us. The team is ready to hear and solve your issues.

Replied 23/11/2022
Heidi
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 04/08/2022

Simple all the way around.

Online Check Writer is simple to use all the way around.

Pros

I like most is that I pay one price for the year and then I don't have to worry about it.

Cons

I like all the features that I use. And those are check writing and deposit slips.

Response from Zil Money

Hi Heidi,
Thank you very much for the great review

Replied 08/08/2022
Jon
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
1
Ease of Use
4
Customer Support
1

2
Reviewed on 01/08/2022

The best, but still not very good

Pros

The stuff that works is great. For our needs it's nearly a perfect fit

Cons

When stuff doesn't work, support acts like they are working on it. Then they always need more time. If you ask them to let you know when it is fixed they say absolutely and then never let you know. And they have about a 50% chance of fixing the issue.

Check register does not work. Signature does not work on some profiles

Response from Zil Money

Thank you Jon for the review and we are happy that the platform meets your requirement very well. We have noted your valuable feedback regarding customer service and will be taking corrective steps quickly.

Replied 02/08/2022
Isabel
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/08/2022

Simple to use

Pros

This product is very simple to use. It saves all contact information for easy and fast check writing. It keeps a log of all checks distributed. Very easy to void checks and to customize your checks.

Cons

The app does not work well when you are in a low service area, past checks and contacts will not show up at all. When it came time to set up a payment account for this product, I would have liked a notification that Online Check Writer was going to start charging, instead of logging on and all of a sudden not being able to print out checks. Other than that hiccup, product works great, I don't mind paying.

Response from Zil Money

We are so grateful for your kind words. Thanks for sharing your review with us.

Replied 10/01/2023
JeanSebastien
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

3
Reviewed on 22/12/2022

Amazing software but needs improvement

Pretty good. Very glitchy software but I think OCW has a lot of potential so that's why I am sticking with it

Pros

I like the segregation of duties: one person can cut enter data, another approve checks and another print the check. I love the new QBO integration

Cons

Very very glitchy. Sometimes things do not sync with QB

Response from Zil Money

Hello JeanSebastien, Sorry for the inconvenience cost you while using our software. Our developers updated all the glitches. For any assistance you can reach our customer support team, they will help you

Replied 10/01/2023
Bobby
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 26/07/2022

Online Check Writer Review

Pros

Ease of Use. The product is portable and can be used on my dual locations.

Cons

Nothing really to be compared with. Not sure if there are features that I'm not taking advantage of.

Response from Zil Money

Hi Bobby,
Thank you for the great review here. Please call us for a demo to understand all our product features; it will benefit you.

Replied 28/07/2022
Hank
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2018

Painless Way to Do Small Business Payroll

Pros

This is a sponsored review. Online Check Write is an amazing service that has allowed our small business to keep up with our payroll and our clientele. What is especially helpful is that Check Write keeps all your checks in the cloud, so we no longer have to worry about throwing away one of our old checks.

Response from Zil Money

Thank you so much for your great review, we're glad you're enjoying Online Check Writer and would love to hear from you if you need any help using the tool. Hope to see you again.

Replied 01/10/2021
Carson
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2022

Why I like Online Check Writer

50/50. I love it for the different features it has but don't love it for how expensive it is

Pros

Invoice Processing, How easy it is to get paid.

Cons

How Expensive the Software is, How my account gets locked everytime

Response from Zil Money

Thank you Carson for the review.
We will check your account for the frequent lockout reason. As you are aware, we have multiple plans which can cut your transaction costs by up to 81%. Please give us a call if you need any help in this regard.

Replied 01/08/2022
Kim
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 01/08/2022

A super helpful and intuitive solution

It's been great! Everything that I need and simple to use.

Pros

Online checkwriter is incredibly easy to use and implement. It is a perfect solution to pair with Quickbooks Online.

Cons

I use Online Check Writer exclusively for printing processed checks. There seem to be a lot of other features but I am not utilizing them due to the way our business is structured.

Response from Zil Money

Thank you Kim for the review. As you have noted we do provide a host of services apart from check printing. We offer an all-in-one payment platform in which you can do credit card payments even where they are not accepted, wire transfer, ACH, echecks, get-paid links and more.

Replied 02/08/2022
Awri
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 09/08/2022

Online Checkwriter is really good!

It has been extremely convenient being able to send a check on the spot, no matter where I am, with out a delay in the process.

Pros

Ability to email checks and the accessibility via computers and mobile apps

Cons

There are no clear instructions on how to set up the approval process for each bank account

Response from Zil Money

Hi Awri,
Thank you very much. Our team has noted the feedback regarding the approval process for bank accounts and will do the needful to make it happen.

Replied 10/08/2022
Jackie
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2022

Excellent product

Pros

I love just about everything. I have several business and this has saved us so much on the expense of checks and it is so easy to use - would highly recommend to any business owner.

Cons

None that I can thing of - they have everything!!

Response from Zil Money

Hi Jackie,
This is a wonderful review and an experience we strive to achieve for each user.

Replied 28/07/2022
mimi
  • Industry: Outsourcing/Offshoring
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2018

One of my way of saying, I made my life easier using this software in my web business.

Pros

The software is very user-friendly. This is a big advantage to other software I used before. The process of signing with each check I issue is very easy, just a click of a mouse and it's done.

Cons

Nothing. The usual software is very complicated and the instructions are hard to follow especially to those who are not computer savvy.

Response from Zil Money

First of all, we would like to thank you for your kind words so far. We apologize that our service did not satisfy your expectations. . We are always improving our product and service to make our customers happy.

Replied 01/10/2021
James
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/01/2018

Very convenient solution!

Pros

The ability to import existing data to this site and the convenience of being able to use any computer to have our checks printed is awesome! It's also very helpful that no actual software is required to complete the process, and that there aren't any extra steps to send the information to accounting is well thought-out. This is a sponsored review

Cons

The only issue that we have experienced is more due to our slow internet connection than anything else. The website could be a bit leaner to help with load times.

Response from Zil Money

Thank you so much for such a great review! We work really hard to offer you the best possible service, so we are happy to see that reflected in your feedback service.

Replied 01/10/2021
230 reviews