User Reviews Overview
About Acctivate Inventory Management
Built for growing product-selling businesses using QuickBooks, Acctivate is a premium inventory management & multi-channel order fulfillment add-on that helps you focus on growth without operational limitations. Solve for...
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- Used Weekly for 6-12 months
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Review Source
Acctivate is excellent; start to finish. It plainly works without any hitches! Plus, great...
Pros
The integration with QuickBooks works seamlessly.
The product is very easy to use; it is very intuitive. You just simply need to know the sequence of steps and in a few clicks, perfectly formatted forms are ready for printing.
The reports are well organized, informative, and great tools for analysis.
The customer service team is patient and hard working. Some tech companies talk down to non-techies, but Acctivate is patient and quick to educate in terms someone can understand, follow, and implement. Also, when educating, they run video seminars or can email screen shots to you very effectively. I cannot over estimate how much time they saved me, because they are so good in the customer service arena.
Cons
There is nothing that I don't like about the software, except maybe the cost. However, we are in business and they are in business, so I don't begrudge anyone for making a living and earning a profit. What would someone pay for an inventory management system that works without a flaw in a QuickBooks environment? If you were a huge company you may say tens of thousands. If you are in a small company like mine, you might say a few thousand once. Instead the cost is an annual amount and that's just the way they price it, which is okay.
Response from Acctivate
Ken, it was great working with you to implement Acctivate. I¿m happy to hear all the specific successes your business is experiencing after adding the power of Acctivate to QuickBooks. Our entire team looks forward to a continued partnership with Respect Foods and helping you all grow even more with the software. Thank you for taking the time to let us know how things are going and helping others in their inventory software decision process. - Brad
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Wolf Companies
The Costing trail for Inventory items lacks reports that show how current cost is calculated.
Pros
Fairly easy to use. Is a good overall value.
Cons
Lack of Print screen feature which is helpful when researching transactions.
Response from Acctivate
Randy, thank you for taking the time to let us know how things are going with Acctivate.
Taking screen shots is definitely helpful and Windows can be used to capture your full screen, as well as third-party screen capture utilities, in which many are free.
In terms of seeing how cost is calculated, the Inventory Ledger report can provide the information you need. This is found under Acctivate¿s Inventory Management Reports > Transactions. Make sure to select a beginning transaction date and the report will show the true cost calculated by dividing the resulting value by the resulting quantity on hand. If you need any assistance with this, please contact support at 817-870-1311 or online at https://help.acctivate.com/requests/. - Erica
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Bloated software with poor support.
Pros
There are many features available, even if difficult to manage.
Cons
Support...
I have been dealing with a print error from Acctivate and have had a ticket open for over a week now with only back and forth email communication. If you call the support number, you will eventually be dumped into voicemail and they sometimes have never returned a call, when they do it takes days.
A business is not able to conduct good business with this software when support is this poor and lacking.
Response from Acctivate
Aaron,
Thank you for letting us know about your recent experiences.
We strive to deliver easy-to-use features and are more than willing to assist you with any challenges. If you are not finding the answers you need on our help site (https://help.acctivate.com) for any particular feature, please reach out to the support team for assistance.
Our apologies for the inconvenience you experienced with your recent support request. We are here to provide quality support, so when dissatisfaction is expressed, we use it to see how we can improve. Being that this request originated via email, we continued in that manner, so any time you would like to have a phone call please let us know and we will be happy to call you. We also respond to voicemails, if you call and do not immediately get someone on the line.
We appreciate your feedback and will use it to help in improving our processes.
Top Acctivate Inventory Management Alternatives
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Acctivate is Amazing
Pros
Acctivate is easy to use and helps us process orders, keep track of inventory, and create bill of materials among many other great features.
Cons
Integration was very easy, Acctivate is always willing to help with our needs.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
This software is very important to our business.
Reduced the time that it took to manually invoice everything. Before it would take us about 5 hours to manually invoice now it takes 5 minutes.
Pros
We sell in many different type of online marketplaces so it is great that we are able to sync all the orders from all the sites in one place.
Cons
This software is 100% eficiente in inventory control but it lack the capability to do some extensive accounting.
Response from Acctivate
Paul, thank you for letting us know how we're doing!
Yes, one of the main reasons people choose Acctivate is exactly what you described - reducing manual methods which speed up processes across the entire business.
We appreciate the kind feedback which allows others to make an important decision when evaluating the right inventory solution to help grow their business.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Helpful
Pros
It works great if it's utilized properly.
Cons
Invoice options are limited to certain fields and designs
Response from Acctivate
Teresa,
We are happy to hear that Acctivate is a helpful solution for your business.
We offer many resources to help ensure that users maximize Acctivate, and I trust that you have gotten use of them based on your positive feedback. I just wanted to provide more detail to inform others. During the onboarding process, an Acctivate expert works closely with new customers on using Acctivate for their specific needs; and the online help site (https://help.acctivate.com/) has plentiful resources, on-demand. After onboarding, our support team can be utilized.
For the invoice design/field limitations, there¿s a few options available: You can use Crystal Reports, which integrates with Acctivate to customize any report/doc; you can reach out to our support team at 817-870-1311 or [email protected] for minor modifications; or we can recommend an Acctivate Consulting Partner for larger customization projects.
Thank you for sharing,
Erica Avila
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Review Source
Acctivate is Active :)
It took a lot of work, but after putting in the time and learning all about the software, I have to say it is a great system, with so many options and ways to do things. It can be customized to work in most unique scenarios. The strongest points for us is the inventory Lot control, gives us more power over our inventory, and where its coming from, etc. The Activity feature helps us communicate and acts as a CRM for our reps. The way dropship PO's are handled is very helpful, and works almost perfectly for us. Using the mobile device changed the way our warehouse receives and picks products in a good way. Since the software's infrastructure is basically a database, it gives versatility for using with other products, like our shipping software and our website. The Reports side is dependent on Crystal reports, which opens up a world of possibilities, it does add some complexities, but the support that Acctivate gives with there product makes up for all complex situations. I have been helped and things have been fixed numerous times. The software is also in a stage where it will always be improving over time.
There are a few cons. Bugs and things not quite working the way they should require a dedicated person within our company to occasionally be working with Acctivate to clean out these scenarios and learn about limitations and potential future added features. The Credit card system is very limited and makes it a little difficult with the way we do things.
I find myself really loving the way it handles customers, all the different tabs to product history, comments, activities, transactions. The UOM has added a complexity that we needed when it comes to purchasing single units vs boxes vs cases. The ability to setup diff pricing for a product or a customer really helps with on sale items and contract pricing.
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
I am using this program for about a year and a halfe it is a good program with lots of features
Pros
I find it very usefull for order management it is a perfect program to keep track of your orders. The atta hed email section is very usefull. You can always keep track of conversations between a user and clients.
Cons
I don't find it to be stable all of the time it crashes a lot unfortunately. It is also difficult when you want to edit a product when you make a mistake you will need to close the program and opend it all the way again because it does not let you continue with your work.
Response from Acctivate
Otniel, thank you for your input. One of our team members will be reaching out directly to discuss our recent update, Acctivate 10.3 that can deliver more stability to your system. ¿ Erica Avila
- Industry: Management Consulting
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Review Source
I have implemented 3 successful Acctivate implementations.
Pros
The product integrates with Quickbooks better than competing products (i.e., Fishbowl). The product is stable, in SQL, and the database is well organized, normalized, which lends itself to reporting. I like the posting process overall (much easier than a batch system - i.e., Sage 100). The vendor provides excellent support and has outstanding, knowledgeable, helpful support staff.
Cons
I compare the product to other mid-market software that I implement (i.e., Sage 100, Great Plains, NetSuite). The product has limited functionality in some key areas: user-defined fields are limited, importing data into data entry processes such as purchase order, the data entry flow leaves much to be desired - having to click on fields, tab sequence, limited ability to default values in sales order entry to make the data entry process go faster, smoother. This can lead to errors in data entry.
- Used Daily for 2+ years
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Review Source
Acctivate works relatively well
Pros
Acctivate is relatively easy to use. Tracking activities, customers, and orders is straight forward and easy to follow.
Cons
The biggest challenge with Acctivate is that it seems to crash for no obvious reason and sometimes with no warning. When this happens, whatever is being worked on is lost.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
The system crashes periodically, and there are some glitches.
We are able to keep account information, process and track orders and manage most of our complaints and returns.
Pros
We can use it with QuickBooks. I work with complaints, and the activity feature is useful in this department.
Cons
There are some glitches like when an order is made next day air, it will show as being shipped ground in Aactivate. Invoices will only show one shipping tracking number. The system crashes periodically, which is particularly difficult when I have multiple windows open.
Response from Acctivate
We appreciate your transparent feedback and apologize for any inconvenience you have been experiencing.
Our Support team reviews each and every request carefully so we can better understand how to fix whatever challenges you are experiencing.
If you are still experiencing difficulty, please give us a call at 817-870-1311 or open a request at http://help.acctivate.com, our experienced support team is standing by ready to help you (Monday - Friday).
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
customer service is very poor
they set everything up, even quickbook categories with no explaination and year end i had to hire a certified quickbooks person to fix my reports with no help from acctivate
Pros
clean screens not too busy. can access everything on one screen
Cons
alot of screens to update inventory, too many steps and screens to update. they do not know much about quickbooks
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Review Source
Overall great investment
Overall this has been a great investment. We are a medium sized company who sells multi-level assemblies as well as services, and have all of our accounting in Quickbooks. The integration between Acctivate and QB has proven quite valuable. We initially intended on putting products and services sales through Acctivate, but have since decided to keep services transactions solely in QB.
The platform gives us real-time visibility into key data that we were previously tracking across multiple spreadsheets which required ongoing effort to keep updated, and yet the data was still never as fresh as you'd want. It has taken some time to settle in, but across our company folks now have their dashboards and other features customized to display meaningful info and metrics for each individuals' area of responsibility. We have already been able to change the way we make decisions, doing things more efficiently today and with a higher degree of certainty than we had in the past.
The two primary cons I run into are : 1) not being able to customize the reports and templates (my organization does not have Crystal Reports), and 2) I wish we are able to select which fields display in certain activities. Both of these would make the system more user friendly, however there are certainly ways to work around each issue.
- Industry: Logistics & Supply Chain
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Review Source
Acctivate User for Five Years - Love it
Pros
I love the drill-down capabilities, the search options, copy functions, the wizards, reports, etc. So much that I enjoy. Great system!!
Cons
There is no vendor box in Acctivate, like how there is a customer box. We are limited to the vendor info we can pull up unless we have Quickbooks on our computer, and not everyone has QB in our dept. Really wish they would incorporate that into the Acctivate program.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Good inventory management program
It has been good so far. Tech support has room for improvement, but overall it has been a good program.
Pros
Acctivate provides us with the accountability, stability, and organization that our company really needed.
Cons
Need to have some SQL Server and Crystal Reports experience beforehand. Auto syncing would seem like a nice feature to add.
Response from Acctivate
Hi Pedro,
It is great to hear about the improvements that Acctivate has brought to your company.
Thank you for sharing your candid feedback. We look forward to the continued partnership with you and your company.
Kind Regards, Erica Avila
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Review Source
Acctivate is very easy to use. An excellent solution for inventory managment for the QB...
By implementing Acctivate, I was able to bring my company out of the small buisness way of thinkig and introduce them to an inventory managment software that is super easy to learn and use. We grew from 5-7M to over 20M very quickly and we were basically managing our buisness with spreadsheets and elbow grease. We're a company that uses Intuit QB for our financials. Prior to Acctivate we stored our inventory in QB but as the company grew, we kept crashing our file. Acctivate was the perfect scalable solution toallow us to add POS and lessen the weight on our QB file. Now 15 months after implementating Acctivate, it's hard to imagine how we operated before. Acctivate also forced us to face our own "bad habits" in the areas of process. That may be the single most valuable "pro" that comes with the software.
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Review Source
Acctivate is the best inventory add on for QuickBooks.
Pros
Implementation of acctivate is a smooth and painless process. Learning a new software can sometimes be stressful but acctivate is intuitive and easy to use.
Cons
Would love it if acctivate had more manufacturing features.
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Review Source
It's not the most user friendly
I enjoy the fact that we can create all of the product details we need recorded into our system. I also can appreciate the webinars that Acctivate provides for us in keeping us updated.
I struggle with how user friendly it is, and we are currently dealing with a lot of stock sync issues on our web portal. We have been informed that the products will only update if they have activity on them, so some products don't even get updated for years. This has caused us to do a lot of manual stock syncing that creates stress on our end, and our customer's end. We would like to see a stock update on each product multiple times a day.
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Review Source
A+ Easy to Use & Service is Outstanding
The software is easy to use. It's also very easy to teach yourself and learn new ways to use the system as well. All the self help forums are very helpful and informative. Also the remote support team is absolutely amazing. They are quick to respond and make things better if you are stuck or having an issue you can not fix.
One con I have is that you can not attached a file to an email being sent from ACCtivate. Other than that not too many cons. When I do I learn from them and then i know the system that much better.
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Review Source
Outstanding Capability for the price.
The Acctivate Inventory system has been a great asset in helping our company achieve it's inventory tracking needs. The integration with our QuickBooks Wholesale Manufacturing Edition works well. We have been able to generate far more decision making reports with the help of some 3rd party customization. In the past the support was somewhat of an issue, but that seems not to be a problem anymore. Highly recommend for small to midsize companies with complex manufacturing and inventory needs.
- Industry: Management Consulting
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Review Source
Inventory Management Software that Does It All
Pros
This software is very thorough. What do I mean by that? It can do almost anything you need it to do when it comes to managing your inventory. What I like best about the Activate Inventory software is it's integration to QuickBooks. Because it integrates so well there doesn't have to be a lot of double data entry. Data flows transparently in both directions. Also, their staff are really wonderful at helping you - they're easy to talk over challenges with, and always ready to help.
Cons
I can't think of anything that I disliked about the product.
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Review Source
Best Customer Service!
While the system itself can be frustrating and is not as user-friendly or dummy-proof as QuickBooks, the customer service is fantastic. Over all, our experience with the tech support rep Eric and the customer rep John has been absolutely phenomenal. They consistently check with us and always answer any questions in a quick, professional, and friendly fashion. I would absolutely recommend based on the customer service alone.
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Review Source
I have been involved with the implementation since day one and use it daily.
Pros: We have been able to utilize our inventory and customer information more effectively than in the past.
Cons: Some standard features are different than how our previous software worked so getting used to that has taken some time. We were surprised some features were not available.
Scott Gregory and the customer service has been exceptional in helping us resolve and understand issues as they arise.
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Review Source
Once you know the proper step procedure, the software is easy to use.
Pros: gives accurate data. friendly to use. You can cross reference in many areas to get the information needed.
Cons: Have to know the proper step procedure to enter invoices, credits, sales order. Once you have the procedure it's easy. Can't revise a purchase order or change a purchase order past a certain step. Too many steps to correct an incorrect price on a purchase order for a vendor.
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Review Source
does what it needs to do. after you learn it, it is ok to use.
Webinars are a great idea, but too slow or too broad to cover so many people at different skill levels.
I feel like there is more to Activate. Processes or hints or tips or strategies that we are not using but don't know how or don't know they exist. Not sure how you solve that either but I don't think we are getting eveything we could out of it.
