User Reviews Overview

About Postbox

Postbox is a fully-featured email app designed to provide users with access to all of their email accounts in a single interface. The app supports any IMAP or POP email account, including Gmail, Outlook, Yahoo, AOL, iCloud,...

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Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.3

Browse Postbox Reviews

169 of 169 reviews
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Chitu
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2019

Smooth desktop email client

Overall, Postbox is great for my personal email, as I've described above. My only major negative is that I cannot use it on Microsoft Exchange--that is, the only negative is that they don't allow me to use it even more!

Pros

I'm a big fan of desktop email clients, rather than web clients, mainly because I can do a lot of email work even when I'm offline. Probably my favourite aspect of Postbox is the keyboard shortcuts. They are well thought out and so make my email use smooth--I can easily do so many common tasks with just one key click, such as moving messages to folders. In addition, there are so many tiny details that are almost invisible yet work so smoothly--I barely notice them until I work with other clients like Outlook. For example, when I delete messages, even if they have not yet been read, they are automatically marked as read when deleted so that I don't have to do the two steps of marking a message as read and then deleting it.

Cons

My big negative is that Postbox does not provide native support for Microsoft Exchange--it only provides IMAP. This is a deal-breaker. First, IMAP is not a full replacement for Microsoft Exchange, so there were so many little things that just didn't work right, even after I carefully followed the instructions on Postbox's dedicated page to customize settings to try to work around those issues. Then, to make things worse, my employer blocked IMAP on its Outlook accounts, so I cannot use Postbox at all any longer for my work email account. I now use Postbox only for my personal accounts and then Outlook for my work account. I've already requested Postbox to add support for Microsoft Exchange, but they said there was insufficient demand for that feature. That is always a very dubious reason for not adding features--obviously, there must be some business users who would have the demand for Exchange support but then don't even bother with Postbox once they find that it is missing!

Dane
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 19/11/2019

The only email app that I keep using

Postbox has made dealing with email less of a chore with the right mix of tools for my business needs.

Pros

Postbox combines the core features I need for an email app with an excellent support team. Management of multiple inboxes into both single and shared views makes it easy to manage my email, and there are several automation tools built-in.

Cons

I keep asking them to integrate Grammarly. That's the one thing I need to make me completely happy with Postbox.

Alternatives Considered

MailBird and Shift

Reasons for Choosing Postbox

There were too many things that outlook just over-complicated and thus did poorly.

Reasons for Switching to Postbox

I bought and used several apps at the time. Post box just consistently offered the best mix of tools and features and made using email the most productive out of them all now, if they would add Grammarly integration.
Bob
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

2
Reviewed on 17/11/2020

Not able to install update

Features have been pretty good, support definitely has not.

Pros

It's easy to use (well, at least the past versions that I was able to install), and had a lot of features.

Cons

First, the installation file is blocked by Windows 10, and the advice Postbox provides does not address Windows' newest way of blocking it. Second, once I do apply Windows' new way of unblocking installation files, I get the message that the file is corrupt. Third, there is no section in their support that addresses this. And Fourth, the only way I can contact support is to pay $8 - which is absurd, especially when I'm not the only user that could be affected by this.

Response from Postbox

Bob, thanks for your review, and we're sorry for any issues you've had with getting Postbox installed.

If Windows is blocking the install of Postbox, then we highly encourage you to contact Microsoft on this issue. They can provide instructions for how to correctly configure the security features in Windows. By default, Windows doesn't block the installation of Postbox, so a security setting must have been changed along the way.

Replied 18/02/2021

Top Postbox Alternatives

Charles
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 03/02/2023

Postbox Meets My Needs

Pros

Postbox was very easy to setup and use, and I like the personalization options and the many themes available.

Cons

I would like to see a dialog box pop up when checking for new mail. The tiny little line at the bottom of the screen is very hard to read!

Steve
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

A true email client

I have used Postbox since its first release. I have used it on both MAC and Windows OS and have always found it easy to use. The major plus for me is how easy it is to find an attachment and the way I can link to new emails. The program is built to be intuitive which means the hard work is always done for you. Every upgrade has left you with the same UI so you never had to re-learn how to use it. I currently store ten years of email on it so about 26,000 and have never had a problem.

Pros

Easy to manage attachments the "view" aspect of the program is what really makes it unique.

Cons

Does not always find the correct config when adding email addresses. No mobile version.

Roberts
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 13/10/2020

Great Mail App

Great!

Pros

- Possibility to group email addresses in groups (not only in all-in-one inbox).
- One time paymant license. I hate monthly or yearly payments. I like to pay for app once and to use it. And if in future there is some update with significant features, then I can decide by myself - to buy or not to buy update, and if I decide to buy, then - when to buy.

Cons

It would be good to have in right corner on on right side some small calendar. I don't think integreated calendar (with Google calendar, iCal or others), but only calendar with monthly view to look date for. For example, if I write an email and must point out some date, i can quickly press some button and look to calendar dates - what date is next Friday, or what was date last Monday etc.

Alternatives Considered

eM Client

Reasons for Choosing Postbox

I wanted pro e-mail with one-time payment licence.

Reasons for Switching to Postbox

- One time Payment licence - Possibility to group e-mail addresses in different groups
Javier
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 13/11/2019

Good mailing software but has a long way to go

Good experience. I was using before Mailbird and emclient but I had lot of problems, so, I started looking an alternative and so I came to you.
I tried it and decided to buy it because it's really worth it

Pros

A lot of features
A lot personalization.
Good performance

Cons

I use it on Windows, I can't minimize it as an icon next to the clock.. for example as antivirus or Spotify, I can minimize these next to de click un the toolbar.

Sometime I have troubles with margin of the signature, if u want to edit it in the same email, margins are spoiled

I would like to have a way to organize better the email, for example there's an app on mobile, Spark Mail, it has a funtions to organize email by relevance, I don't know how it works exactly but is nice l.

Edward
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/03/2022

Time and Attention Saver

I spend a lot of time in email. Being able to find things fast and also get out of email fast to do something else is important.

Pros

I like that it helps focus me by having some very smart filters and tagging. The keyboard shortcuts are also great. I save a lot of time now in how I handle my email. Also, when I was first starting out, their Support was great in helping explain one feature that I misunderstood how to use.

Cons

Too trivial to list. It's great. I need 40 characters for this field.

Alternatives Considered

Thunderbird

Reasons for Choosing Postbox

Mail.app was prone to problems and periodic freezes.

Reasons for Switching to Postbox

Inexpensive, lifetime license, and did I mention it saves me time?
Tom
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 01/12/2019

Essential software used all day, every day

I monitor about a dozen email accounts. Postbox lets me easily see new messages in all of my accounts.

Pros

Easily connects all of my email accounts and combines them into one stream of messages

Cons

I can't think of anything I don't like about Postbox.

Dag
  • Industry: Oil & Energy
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 17/02/2023

PostBox is almost the perfect desktop Email application

I really enjoy the software and with including a synchronization of categories in Outlook 365 and iff possible labels as topics in Gmail nothing will beat Postbox. They changes would be available between different PC and Mac installation. It would be the perfect tool.

Pros

Speed of searchOrganization and grouping of email accounts Filtering and topicsFast access to filters

Cons

If not logged on the machine for a while, it is unresponsive while synchronizing

Frank
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 12/08/2021

Postbox for selfemployed users

I manage all my business and private mails. And that does Postbox very good. It is much better than Outlook and a little bit better than Mozilla Thunderbird in the usability. But the other two have the better groupware and collaboration features (with add-ons).

Pros

In Postbox I like how easy it is to manage a lot of mailboxes (to group them for example in "business" or "private"). A big advantage is a very good "3-pane-view" and the quick filters for "unread" or "with attachement" or VIP persons. Then it is very easy to forward received attachements in a new mail with this sidebar in the compose window where you can see the last received attachements.

Cons

For business use I miss two things really much: integration of CardDAV to use my contacts that are stored in my private Nextcloud. So at the moment I have in Postbox different contacts than on my smartphone and tablet. And I miss also the CalDAV integration with an internal calendar. Some years ago there was a calendar add-on. So it is difficult to save or accept invitations directly to a calendar. Maybe a task management would also be nice (also together with the Nextcloud server).

Harald
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 15/11/2019

Best option!

In sum, I am happy with the purchase if you are a major user of mail, but do not want to spend much time on it. Beyond what you have to, and one has to sort, group and have a workflow beyond Apple mail and where Outlook gets too "hot" on notifications and integration.
Would recommend it to anyone who needs Mail sotware, beyond using the smart phone for everyday use.

Pros

I like Postbox because it is clear, secure and gets the additions that I look for in a mail software.
Appears as secure in relation to insecure mail, also has the opportunity to have several profiles separated as work and private, but not at the same time !. Gives me good control of my mail in a satisfactory way.
Have either not started as far as I can see subscription, which I appreciate, one of the competitors has been uninstalled because of this.
Is a full and good alternative to Mail Mac, for Window it does not seem as big and heavy as Outlook.

Cons

What I don't like are any restrictions in integrating with other apps. It can come from security, and it can come across as messy, what I have registered with a competitor. But being able to sync or have a calendar would be great. Alle doesn't use OmniFocus, there are others too. And of reasons I have mentioned.
Failed to integrate Devonthink, nor spamsive. Difficult with tags, but there are at least tags;).
The price may be high, but as long as there is no subscription, you have to pay something !.

Lester
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

Good for Business Good for Personal

I started using (and recommending) Postbox during my time as a IT consultant to small businesses (who also love the software). I now am semi retired and us the software personally for my investment activities. Since I get a lot of old emails related to my former business, Postbox allows me to sort them into folders for a later look or delete them directly. I have multiple emails for security purposes and I am able to consolidate them into the single Postbox application. It is easy to use, easy to confiure, and it works all the time.

Pros

Ability to consolidate multiple emails onto one platform with the ability to send from any. Filter ability is excellent to group incoming emails into the best folder and in cases of spam directly to delete. Ability to search the contents of all emails (or select email accounts) in one easy search

Cons

Sometimes the indexing feature takes a long time and puts the software on hold.

Nawaf
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 14/08/2020

My personnel take

Overall It would have got a full rating if it was not for the tech support being billable considering I am a licensed user, and the fact of not having the basic ability to export accounts on the fly to another machine or same machine for a clean OS install, atleast the option to backup imap accounts / settings not folders should be standard.

Pros

Very clean light software easy to install, used this on my mac as well as windows with minimal issues. I like the theme option with the software and the ability to organize accounts groups as well as folders etc easily on the fly. There are still many features I have yet to explore but the most part I like most is the stability of the software.

Cons

The export functions for existing email accounts regardless of it being POP or IMAP needs to become a standard feature, as I have plus 20+ email account and sometimes I tend to move from one computer to another the part of not being able to just click and export my existing settings is tedious.

Another fair feature that one would ask for is for those who have a valid license then the tech support should at-least be free of charge and not billed per request.

David
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/03/2021

Mail Clients worth Considering

I have used it for many many years. I replaced Outlook with Postbox and have, for the most part, been very satisfied.

If it offered a anti-spam plugin architecture and there were anti-spam tools (marketplace) that would make it ideal for managing multiple accounts. More ideal if it worked hand in hand with particular mail-servers to enable config sharing for web-mail and/or client scriptability and custom columns similar to how Directory Opus does for Windows Desktop.

[SENSITIVE CONTENT HIDDEN]

Pros

It just works and provides a full featured alternative to Outlook.

Cons

It can be slow with large amounts of data GBs. It could optimize its Sqlite DB management better. It could improve spam/security symbol/viewing/warnings similar to how browsers display web-site credential warnings.

Jonathan
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

Great user interface and powerful features

Overall I am much happier with Postbox than the official Apple Mail client. The interface is better and can be customized with themes. The software also is more reliable than Apple's offerings, and is solid, reliable software.

Pros

Clean, customizable user interface (with themes). Speed, performance, and reliably are top notch. Message filters make life easier.

Cons

With the addition of themes, it would be nice to be able to create your own and import/export themes. Undoing the deletion of messages (via Edit > Undo) can be a slow operation, but otherwise the software is fast.

Cristian
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/12/2019

First time I spend money on a mail client

I tried many email apps, paid and free, even Thunderbird, and definitely Postbox was the one that best fit my needs. It doesn't freeze, it works for what I need. At least what they offer has worked well for me. In general it has helped me optimize a lot of time.

I never thought I was going to spend money on a mail client, but here they have me.

Pros

The main factor for me is the possibility of having multiple email accounts, as well as the ease of organizing the emails in groups, a unified inbox according to my preferences.

The themes are perfect, read emails at night becomes much more manageable.

Smart folders are another huge plus. This helps me filter important emails (from all my accounts) or from certain services in a single folder.

Cons

It is not possible to send it to the try icon, now I have to have it occupying space in my taskbar. Notifications are still somewhat ugly, and there is no more specific configuration about that (disable notifications for an account or certain emails, for example)

Alternatives Considered

MailBird

Reasons for Choosing Postbox

Unified inbox, better features.
Drew
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

Powerful e-mail management tools

The software seamlessly integrates into my workflow and make handling a large volume of email a breeze.

Pros

I use the powerful shortcuts for sorting mail on a daily basis. The ability the seamlessly manage multiple e-mail and accounts in a unified inbox is something I absolutely need to have. Extremely quick comprehensive email searching saves me time on a regular basis. Finally the filtering options help keep me on top of all of my email messages.

Cons

At the moment I don't have much that I don't like.

Don
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/05/2020

Postbox: My Correspondence Manager

First I like the ease of use. I know I haven't scratched the surface on all the Postbox provides and I am making the usual mistakes that a learner makes . I like the appearance. I like the speed.

Pros

Because of my position as pastor, plus my personal correspondence and personal writing aspirations and believe it or not still studying it was necessary that I have several email addresses. This got to be rather copious until I found a provider that serviced my emails under one roof. Unfortunately this service became rather unpredictable not always giving me access to my email boxes so I began the hard search for a similiar service.

Cons

I am from the old school and when I had a registration problem I had trouble getting someone to respond. I have had a long working career, ie transportation, customer service, Social Services, the church and I like to have a means to get a hold of someone to listen and help. But persistence paid off I got the help I needed. And I have to consider that we are in a very unique unpredictable time right now. Bottom line.....I got the help I needed.

Ben
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/09/2020

My Mailman... Postbox

Super. It has been my favorite for many years already (and will be for the time to come...)

Pros

Ease of use and adaptable to the needs of every user.
I very much like the use of HTML messaging, making the use of HTML mail templates very easy.

Cons

Extensions (like translations....) have to be downloaded separately and can be easily misused.

Kellie
  • Industry: Judiciary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/12/2019

I keep coming back to PostBox

I am a Mac user. I've used Apple Mail, Outlook, Thunderbird and almost every other client there is around. I keep coming back to Postbox - it never loses an email, or decides to not connect to my server (are you listening Apple Mail?) is reliable, works great with SaneBox.

Pros

The way it handles multiple accounts cleanly.

Cons

The inability to change themes from the pre-packaged.

Richard
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 01/12/2019

Review of Postbox after 5 years

Postbox is our go-to email client for our OSX platform. Filters, rules, folders, quick commands - excellent choices to help speed along message handling. Also excellent capabilities with encryption and signatures. We haven't found a better product - if we had, we'd be using it.

Pros

Very flexible and very capable, lots of options to speed through messages with good formatting choices including message content, message handling. Excellent multi-account handling.

Cons

Does not handle very very large IMAP accounts too well, especially if gmail / gsuite based.

Martin
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 05/02/2021

Best mailclient for windows!

Easily the best mailclient for windows!

Pros

After doing the transition from mac, I was looking for a good and simple mailclient on Windows. It is really hard to find one which does not look like it's coming straight from the 90s. Or overload the interface with integrations you don't use. I tested a lot of them and finally found the Postbox has the most beautiful, fluent, simple and clean user interface. I also like that you can buy the license instead of renting the software.

Cons

The feature I miss the most is the missing taskbar badge for unread mails under Windows

beta
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 11/12/2022

A robust email management solution

Overall, Postbox is a powerful and customizable email client that offers a wide range of tools to help users manage their inboxes. Its features and integration with other productivity tools make it a great choice for users who want a robust email management solution.

Pros

Postbox includes a wide range of tools that help users manage their inboxes, such as filters, tags, and folders, allowing users to quickly find and organize their emails. Additionally, the software integrates with popular productivity tools, such as zapier, dropbox, etc, making it easy to manage emails in the context of other tasks and projects.

Cons

Unfortunately, there are no mobile apps, I wish someday they create it, oh and add google drive integration.

Arthur
  • Industry: Venture Capital & Private Equity
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2021

Great product, great tech support

Superb tech support-- I reported a challenging bug, received immediate response, thorough follow-up, excellent communications throughout the resolution process, and ultimately a fast update release that fixed the problem.

Pros

easy to use, easy to set up, full featured

Cons

Like all third party products, occasional glitches with Apple and/or Google mail servers, since Apple and Google don't always closely follow all the IMAP rules.

169 reviews