CEIPAL ATS Reviews

Pros

- Inexpensive compared to other ATS tools in the market
- Excellent Customer Service
- Easy to use
- Job Boards (Dice, CareerBuilder, Monster) and VMS Integration (FieldGlass)
- Meeting our requirements through continous expansion

Cons

Certainly needs a lot of improvement, which I believe they are working on.

Pros

the best thing about ceipal is that it has all the databases integrated. it saves lot of time

Cons

few times the software is non responsive

Alternatives Considered

Bullhorn ATS & CRM

Switched From

JobDiva

Reasons for Switching to CEIPAL ATS

cheap and more features

Pros

not many pros that the other ATS's don't have.

Cons

Boolean searches sometimes becomes headache for recruiters, often it had been observed that the Boolean search string entered is not fetching relevant results most of the time Ceipal is unable to catch the keywords. It has also been observed the the search strings are case sensitive while conducting any search and due to which many relevant resumes remain out of sight.

Pros

easy to use and mass mailing is very easy in ciepal

Cons

sometimes it goes very slow and shows same profiles in differnet skills

Pros

Ceipal is all about ease of searching or restricting the number of views of paid portals, it all seems to be in perfect sync with great features. Addition of vendor list and using them for mass mailing was never that easy. You don't even need to undergo a training programme to use it thoroughly. With such great UI features, anyone can easily understand every detailing of Ceipal.

Cons

The only restriction or difficulty I found out was when I tried to use e-mail merge.
Let me elaborate this - Whenever I am trying to use this feature it only includes the profiles who are already there in the internal database, it doesn't allow you to send the e-mail to portal candidates as well in bulk which I believe should be included.

Pros

Applicant tracking, Job posting & Resume search

Cons

Pretty much most of the features I use are good. Sometimes it takes time to load. That's the only issue I see so far

Pros

I like the feather of integrated search really saves my time and can sources profiles from all the platforms at ones and do bulk mails . As a recruiter we look for the best ways to reach the maximum number of candidates and ceipal helps with that a lot .

Cons

Take a lot of time to migrate profiles

Pros

Mail Merge, Job Share and Integrated Job Portals are most Impactful.Yes, it is easy to use.Definitely it does help lot in integration with existing business processes easy.

Cons

Data fed by user will get changed over the years. We might me looking for specific filtered one but we will be unable to reach the applicant due to old data that was fed.A fixed date of data should be updated so that in future when the due date comes, we can update/changed the information about the applicant.

Pros

Ceipal candidate tracking management and boarding also integration feature of other software works well.

Cons

there are some features like candidate do not keep their profile updated so if it can be fulfilled it will be good, but this is the feature that dice neet to upgrade but everything is fine with Ceipal.

Pros

I like the most regarding Ceipal is resume search.

Cons

Sometime i feel ceipal is little slow compare to Job Diva and other ATS.

Pros

The overall functionality is great - quite user friendly and great use of visuals. Of the 5 software products we reviewed in our selection process they had the most nimble product.
Sales process was amazing, however the challenges begin when you are handed over to their onboarding.

Cons

The integration/migration has been a disaster along with the Onboarding process which I describe as a "Voyage of Discovery". The Onboarding is conducted from India and they work in a large open-plan office with incredible noise distractions which makes it impossible to properly hear or understand. Also they need to take more time to understand their clients and tailor any onboarding training to their specific needs.
On a positive note they seem to recognise this is a problem and say they will be hiring new US based Onboarding specialists which is critical if they want to grow in this market.

Alternatives Considered

PCRecruiter

Reasons for Choosing CEIPAL ATS

Found the product to be sluggish with tons of tabs - very slow, also level of customer service dropped since they were acquired by Bullhorn. Very rigid product - Ceipal is much more flexible & can be more tailored for a small business.

Reasons for Switching to CEIPAL ATS

Superior sales presentation - great follow up. Product appeared to be more flexible and could be tailored to a smaller business. Cost was not an initial consideration but was impressed that of the 5 we shortlisted they were the best value.

Pros

I really can't do much self service, or I don't know-how. That being said, their LIVE support is so fast/responsive that I don't miss having self support. I can't say this enough. I spent 40+ hours with our onboarding support rep ([SENSITIVE CONTENT HIDDEN] is the best!) before he turned me over to my regular support rep. Often times same day response and great great great support. My regular support rep, [SENSITIVE CONTENT HIDDEN], is also on point. I initially had my doubts having an indian software company as my ATS of choice, but really, they have crushed it. Strong communication skills, rapid response, and incredible value. Can't say it enough.

So, yeah. I don't miss/need the self service portal.

Since this for overall feedback, it's important to know that this is a BIG piece of software in terms of functionality. EVERYTHING is unlocked so you have to go from knowing zero about it, to having (literally) the whole solution at your fingertips. It's a lot to learn/handle. I love it.

Cons

Some of it feels a bit clunky, there are some grammatical/syntax errors or awkwardness in how they word things. But that's maybe .1% of the overall solution.

Alternatives Considered

Zoho Recruit, PCRecruiter and Avionté

Reasons for Switching to CEIPAL ATS

Price and functionality. And then the promise of unlimited tech support

Pros

Everything! Transition was quick, easy and seamless. The tech team [SENSITIVE CONTENT HIDDEN] have been AMAZING TO WORK WITH

Cons

TRAINING but it was great and the best it could be.

Alternatives Considered

JobDiva, Bullhorn ATS & CRM, Mindscope, PCRecruiter and HR Cloud

Reasons for Choosing CEIPAL ATS

I needed a better ATS vs a database format.

Switched From

HRSource

Reasons for Switching to CEIPAL ATS

Cost was huge deal to me. But the service team was wonderful. I really really like PCRecruiter!! But they do not have onboarding or integration feature. Therefore that was a deal breaker for me.

Pros

The Product is very easy to use, it doesn't have a million things to go into or find, it is all on 1 page/ a few places which makes it simple.

Cons

Wish there was a scheduling software or something to help with scheduling and keeping track of it.

Pros

Pros:Customisation options and customer support.
Customization options and customer support.
Customization options and customer support.
1. Job Posting 2. Short listing of Resume as per Requirement applied

Cons:It is up to mark.
So far there are no Cons about this software. I really enjoy using it and its awesome. Will update when i find any.
Certain features can't be generalized, should be feasible as every individual business has their own fashion to run that.
The Views have a limit of 100 resumes on one page. If it can be extended to 100-500, it will be great to send bulk emails.

Cons

This tool is the place where we can able to same lot of internal data base they have a beautiful support and they reach to the client expectations, best tool to mass mail.We have been using this tool Talenthire by CEIPAL and this certainly helps us in tracking each of the client

Pros

Ceipal is one of the best ATS I have ever seen before. It is more than user friendly. My overlll experience with Ceipal for past five years is on one line. I have survived this industry and company due to ceipal. Yes, it is a great platform for hard seekers.

Cons

Need some changes and updates in Algorithm, Its tome to stremlined. We are getting irrelvent results sometimes. Also develoing their AI tool would be help to save our time.

Pros

It can be customized as per our needs. Reports are the best feature for the team manager to track the progress of every team member on a real-time basis. Reports can be subscribed and you will see them in your email with all the required data

Cons

Custom BI needs more improvement. Developers should be open to feedback from end users and inculcate the features as per customer needs; sometimes, we face difficulties in the integration of API from other portals.

Pros

I love that ceipal has the most user friendly front end which allows any new user to explore and understand the software with. I am in love with the AI of this product as it is compiled properly and it helps reduce a lot of manual work by automating half of the processes for example mail merging, data analysis, etc. Overall it is a great product.

Cons

The only thing i hate about this product is that mid way through Boolean search while screening candidate profile's, rarely the ATS gets stuck midway and the operation fails, which i believe the ceipal team is working hard to resolve, it is a bit annoying sometimes as we have to reload it and once reloaded there is a saved history for the strings but it fails to accommodate few filters applied and the candidate list gets shuffled which in turn creates a confusion of which candidates i have spoken to who is left to be spoken with. Other than this small issue Ceipal is my go to ATS.

Pros

This is the Best ATS i have ever been using. The application is very simple to use and also serves the purpose of providing complete information of business to the management at a glance. A complete picture of the staffing business can just be viewed on the dashboard which makes my life easy. I can just record and track every individual performance which helps me to take a quick decisions.I highly recommend it to all the businesses which are in this staffing arena.

Cons

I do not see anything. literally anything negative about this tool.Every suggestion that we make is taken into consideration and they have a good knowledgeable development team who can make those changes and upgrade it to next versions

Pros

Ceipal TalentHire gives us a huge benefit for businesses in terms of streamlining the interviewing process. It alleviates a lot of backlog in hiring. When you are hiring for hundreds of positions at a time, the manpower and budget all are available to process tens of thousands of applications and resumes while using this Application Tracking System.
Ceipal TalentHire collects the resumes and turn them into a healthy repository in a manageable database where HR, Sales and other departments are able to handle and analyze the data based on keyword searches to select for specific job advertisements.

Cons

The Views have a limit of 100 resumes on one page. If it can be extended to 100-500, it will be great to send bulk emails.

Pros

Sourcing talents with best filters which are provided also it saves a lot of time and helps me to do smart work. plus, it gets very easy to maintain a proper database like submissions, placement details. Moreover, the names of consultants are in organized manner. working in group is a great fun, for example everybody can see individual work status, and the status of consultants like his start date, end date, visa details. The main thing which i like is the contact details is well maintained for example their email, LinkedIn accounts, alternate numbers.

Cons

resume parsing should be improved as if i want to upload nearly 50 people with common skill set i cannot. using job portals through ceipal gets slow compared with direct account usage from new window. Many times, it gets stuck and application restarts, because of this again i need to start whole process. plus searching with Boolean strings makes my work bit slow. end of the day all i expect is the speed as using job portals in individual window is much faster which is not that much in ceipal, if this problem is solved, then m sure ciepal will get more accounts users.

Pros

Easy to use ATS solution that requires minimal customization to meet our requirements. Support team is excellent. Alway quick, efficient, correct response to any issues and / or questions on our data, software functionality and availability. SAAS solution provides for very high availability / uptime.

Cons

Reports do not produce consistent results. Reports that deliver duplicate information, e.g. submission, interviews, produce different totals across the different reports. There in no ability to create Ad Hoc reports and an custom reports tool / utility is missing. Full data feeds to our internal systems are not provided by Ceipal and Ceipal has declined to provide full data to our company.

Pros

One thing that I have loved about Ceipal and the TalentHire team right from the start is their keenness to listen to their customers' suggestions and incorporate them. I believe this is what sets them truly apart i.e. the ability to adapt to their clients' needs. It's a great tool with all the right bells and whistles and always coming up with new and useful features and very cost effective as compared to the best of the best out there.

Cons

Regular system glitches and integration failures need to be addressed. Also, in accordance with the speed with which they are increasing their client base, they should look into expanding their technical team so new feature requests can be implemented faster.

Pros

It provides easy storage of large amount of resumes in one place.
Boolean Search used for recruitment is very helpful.
It helps us in sending bulk emails to Many candidates in one time.

Cons

It takes a lot of time while parsing a resume in ceipal.
Sometimes it becomes very difficult to search a resume with email id.
Adding a vendor list is difficult on Ceipal

Pros

Easy to use, candidate management avilable on fingertips! Resume Search is somewhat good.

Cons

Resume search is not always discreet!
Uploading candidates is a tricky process