User Reviews Overview

About InventoryCloud

Wasp Inventory Control is designed specifically for small businesses. The system includes key features such as real-time functionality, barcode creation for all inventory, auditing and cycle counts, managing minimum and maximum...

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Feature ratings

Value for Money
4.2
Features
4.1
Ease of Use
4.2
Customer Support
4.2

Browse InventoryCloud Reviews

294 of 294 reviews
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Vishnumurthy
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 02/03/2023

Wasp inventory cloud is great for inventory management, reasonable price.

The best thing is that it is speedy, quick and consistent. Presently following requests and resources is only a tick away.Very great for a private venture in promising beginning up stages.

Pros

Easy to understand and effortless reinforcement and reestablish. This is exceptionally basic, particularly assuming you are changing starting with one PC and then onto the next. Pretty much consistently we redesign our PC. The declaring features are monster and easy to use.

Cons

Unsure in case online video educational activity will be valuable in this regard.It seems like the thing was made and hasn't progressed a great deal. I've had a couple of evidently straightforward requests that haven't happened.

Response from Wasp Barcode Technologies

Thanks for sharing with everyone that InventoryCloud is a great inventory management tool for the money. We appreciate your recommendations on how to improve on the experience.

Replied 04/04/2023
Anthony
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/10/2021

Great Option for the Price

I helped set up the system and I've been using it for almost 2 years now. It's pretty easy to use and flexible enough to fit most needs. What complaints I have will likely be fixed in the years to come.

Pros

It's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.

Cons

The mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.

Alternatives Considered

e-PIC One Enterprise and NetSuite

Reasons for Choosing InventoryCloud

Fishbowl's terrible UI and issues with reports.

Switched From

Fishbowl

Reasons for Switching to InventoryCloud

Price to feature set ratio. Seemed like the most well-rounded option for the price.
Saikiran
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

3
Reviewed on 06/05/2023

Inventory Cloud-"A true inventory management tool"

Overall it was nice experience after using Inventory cloud.The product tracking,barcode ,status,dispatch and quantity can be easily analysed.

Pros

1.Easy implementation in real time environment2.Good tracking metrics3.Good customer support

Cons

1.Few export and import options available2.Heavy customization is not possible3.Interface could have been improved

Top InventoryCloud Alternatives

Conga Contracts

QuickBooks Desktop Enterprise

Derek
  • Industry: Construction
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 07/02/2023

Tool inventory

Overall its been great. Its nice to use an ipad to look at everything and the scan readers really do save time.

Pros

The ability to adapt the entire system to what you need to utilize it with.

Cons

For transferring tools; you have to transfer each individual tool instead of adding multiple items at a time.

Alternatives Considered

Asset Panda

Reasons for Choosing InventoryCloud

Tool Watch was getting to expensive.

Reasons for Switching to InventoryCloud

It seemed to fit our needs better.
Joseph
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 05/08/2021

Pretty Darn Good Bang For Your Buck

Overall great experience, we use this tool daily and it has stream lined our inventory/sales process. It is nice to know what dollar amount of inventory we have at any given time. Being able to track cost across the board is very critical in this age of constant price increases. We really love the mobile app due to the fact we can help our customers on the fly, great job!

Pros

Implementation is a breeze, adding new items to inventory and barcoding is a snap. Your quarterly inventory is just that simple as scan and go. The reporting features are immense and easy to use.

Cons

The search "engine" is a little temperamental and I feel I should just be able to pull up all of my items (about 5000) and just search for them in mass. The pull items from inventory feels "clunky" and not very user friendly. I should not have to jump back and forth between pages to get an item out of my inventory, it should be a "1 stop shop".

Alternatives Considered

Fishbowl, NetSuite and QuickBooks Desktop Enterprise

Reasons for Choosing InventoryCloud

Sales Office is a powerful tool for quotes, POs and job tracking but is very lacking for inventory management.

Reasons for Switching to InventoryCloud

We had the desktop version of Wasp but it was no longer supported a year or so after we bought it.
Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 04/11/2021

Experienced 2 Year Inventory Management User

For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.

Pros

It's mostly self-contained. I completely about 85% of the functionality with the Program.

Cons

Number 1, software updates a a huge growing pain.

Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes.

Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.

Andrew
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 04/08/2021

Good product, but non-pro subscription is limited.

Very usable product. Overall I am happy with the experience.

Pros

The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.

Cons

The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.

Alternatives Considered

Labguru and Quartzy

Reasons for Switching to InventoryCloud

Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.
Mushal
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/08/2021

Great inventory tool for efficient working environment

I like the amount of information it allows to fill in. It helps to find all the features of the product in one place.

Pros

I like the way it displays all the information on one page and generated reports from the very first transactions.

Cons

All the features are according to our needs but we do lack some training procedure for new clients or worker. Otherwise there is nothing wrong with the system.

Doug
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/01/2023

Small Town Food Pantry Inventory Control

This allows us to track control and adjust our inventory levels for multiple items to best serve our clients. Hundreds of families in our small community rely on us to help with food insecurities.

Pros

Easy to use system that has proven to be reliable and easy to use by all of our volunteers over the past year. Easy to use DR5 scanners.

Cons

Lost the ability to print item barcodes with descriptions mid year. After updating software the function returned and has functioned correctly ever since.

Mohammed
  • Industry: Furniture
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 12/05/2022

The best

good for warehousing

Pros

History of each every items is most good thing.

Cons

search by serial number take some time its delay

Response from Wasp Barcode Technologies

Glad to hear that InventoryCloud is meeting your warehousing needs.

Replied 18/05/2022
John
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 05/08/2021

WIP

We are managing our inventory in a way that we can deploy it for our rental operation. Thanks to InventoryCloud's solid foundations we have been able to improve some of the very manual processes we had in the past.

Pros

For a cloud product, it is robust, quick to access and interface is friendly. Inventory and items do have a solid amount of information to them. History and transactions are recorder correctly. Improvements to scanning have helped streamline scanner usage.

Cons

Kitting does not work. Picture downsizing is too aggressive. Lack of picture export options. Reports require a lot of cleaning up after exporting. Lack of csv PO import. No field for landed costs on POs. Only one type of order available (no transfer or custom orders.) Serial auto creation is flawed, opens the door to duplicates in inventory.

Alternatives Considered

Fishbowl
Linda
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
1
Customer Support
1

2
Reviewed on 02/12/2022

WASP Inventory Review

This experience has been horrible. We never received support from WASP as promised. We paid for WAS to train our team and help build our inventory system. This never happened and our money to this day was never refunded. We had to have one of our team members work countless hours recreating the system to work for what we needed it to do. WASP IT and Helpdesk were rude to get the system setup

Pros

This is a renewal, this software is not user-friendly. We had to renew until we can move our inventory to a new system.

Cons

This software did not meet our company's needs. The salesperson sold us the inventory system when it should have been that asset system. The help disk is worthless, they are rood and talk down to you.

Response from Wasp Barcode Technologies

Thank you for bringing this situation to our attention. I'm sorry to hear that it is currently not working out for you. I have brought your experience to the attention of our customer service team.

Replied 12/01/2023
Josh
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
5

2
Reviewed on 17/09/2021

Good People to work with

It's been hit and miss. I think I liked the old Wasp product better. This is slow as heck, very hard to work within the constraints that are in there and really just a complete disappointment for me, going from old product to newer version. Why do we stay with it? Because we're in too deep at this point to get out.

Pros

We have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time.

Cons

Unable to add manufacturers, vendors, etc. on "the fly." Instead I was told to open another window and create what I need. The old WASP had an area in the system that if something wasn't there, you could do a quick add. This program, newer and better supposedly, is unable evidently. Also, receiving orders and then trying to move them or remove them, etc., we have to wait for some-odd reason for all of the numbers to get through the system. Annoying and almost enough to make us not want the software anymore.

David
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

3
Reviewed on 04/08/2022

Designer Deck _ Inventory Cloud Review

Pros

the bar codes were very attractive and the ability to implement additional hardware down the line as we grow.

Cons

everything else is extremely difficult to use and input. Customer service is horrible and the staff for the most part in all my experiences calling in, are curt, unfriendly and not very knowledgable/helpful. Almost seems like its a task for them to be helping you out for the high price you pay for this software. Our company is very strongly considering switching to another platform.

Response from Wasp Barcode Technologies

Thanks for taking the time to share your experience with InventoryCloud. We are concerned about your experience to leverage all of the rich capabilities of the software. We have created helpful videos to give you quick insights regarding everything you need to know to maximize the value of InventoryCloud

Replied 15/08/2022
Hannah
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 31/01/2022

Wasp can do better.

Not bad, but there is always room for improvement! Would like the program to not crash as much. and would like the reporting system to be more user-friendly.

Pros

I like how easy it is to view my items in the system by either item codes, locations, or descriptions.

Cons

the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.

Response from Wasp Barcode Technologies

Hello Hannah, Thank you for taking the time to review InventoryCloud. We are glad to hear that you find our solution easy to use. We also take your concerns and recommendations very seriously and are committed to doing better. Do know your recommendations are being shared with our product development team. We are committed to providing you with the best experience and warehouse management solution.

Replied 22/02/2022
Brett
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/02/2022

Managing Company Assets Used in Internet Customer's Homes

We were able to solve the problem of knowing how and when to order new CPE equipment. This is vital to us as if we do not streamline inventory, this could result in us being delayed in providing customer's with service and stalling revenue growth.

Pros

The setup and training for this software is extremely easy. We quickly remove and add inventory to the system. We can use the software in a very simplistic capacity. However, as we have brought on a software engineer, we can do more complex usage of the system, including API usage for integration.

Cons

There is not a whole lot that we dislike about the software. It is very easy to get information in and out of the system.

Response from Wasp Barcode Technologies

Thanks Brett for your glowing review. We're happy to hear you find the experience as extremely easy to use.

Replied 05/04/2022
Andrew
  • Industry: Warehousing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 21/09/2021

Inventory Cloud review

Pros

How it keeps track of everything easily.

Cons

Some of the reports are hard to figure out which is which.

David
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 23/02/2022

WASP is reliable!

It is very reliable in term of data accuracy and very easy to use it.

Pros

Many easy ways to find your inventory item or its inventory in this system due to the multiple filter setting.

Cons

A feature to hold existing inventory for certain order/customer and system can display the updated availability for other customers. The reserved inventory can not removed/used for any other orders.

Response from Wasp Barcode Technologies

Thanks David. Happy to hear that you feel InventoryCloud is very reliable. We appreciate your recommendations for continuous improvement. Do know that we are listening and will be looking into that.

Replied 09/05/2022
Humphrey
  • Industry: Military
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/06/2021

InventoryCloud

InventoryCloud helps us to determine who is assigned equipment, track product recalls with lot numbers, and determine when an item is low in stock and requires re-order.

Pros

InventoryCloud was extremely easy to set-up and even easier to use. This system has helped us to completely eliminate paper records while accurately determining where our equipment is at all times.

Cons

For our purposes, the barcode feature by SKU was not utilized as it was meant to be. Since we often order from different vendors, the products we receive are often labeled differently and do not have the same barcodes.

Response from Wasp Barcode Technologies

Thanks Humphrey for your feedback regarding InventoryCloud. Glad to hear you've been able to completely eliminate paper records ... good for your company and great for the environment.

Replied 16/07/2021
Gabriel
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 11/10/2021

Purchasing agent

We were users of inventory control before switching to inventory cloud, we thought that the software would be everything it was but better with the ability to connect to it online. Unfortunately even though there are things that are good, the software didn't keep important features that the previous software (inventory control) had that made easy the way we run our inventory. We had to adapt to the way inventory cloud does things making more difficult, long, and tedious completing the same tasks that we did before very easily.

Pros

The ability to connect to the system online, I can check inventory, send orders, check items in and out virtually from anywhere.

Cons

the ability to customize the software to our specific needs.

Mike
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
5
Customer Support
4

4
Reviewed on 12/10/2021

Wasp Inventory Cloud - Good starter program for small warehouses

Good we can view each warehouse. Bad we cant use mobile as we want. So far, not too bad.

Pros

The user end is clean. Easy to use. Can see all warehouses in each state. Privileges and rights.

Cons

Mobile is lackluster and needs more functionality. We cant carry a laptop around the warehouse. Some reports do not work.

Alternatives Considered

Fishbowl, inFlow Inventory, Flowtrac and Finale Inventory

Reasons for Choosing InventoryCloud

Did not trust the ERP system

Reasons for Switching to InventoryCloud

Cost. Versatility. User end
Sergio
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2021

Great addition to our program

The biggest advantage with the Inventory Cloud software is its ease of use and great customer support. The software has made creating an inventory so easy and the barcode system just enhances the experience. As a new facility to our College, maintaining an accurate inventory helps us have all the tools we need to help teach our students the basic fundamentals of construction so they can achieve their goals.

Pros

the best thing about the software is its ease of use. Simple menu navigation and inventory set up make for a great interface. The check in/out feature is great for tracking who and what is being used from our tool room. Part number set is a breeze whether your inputting your own data or having the system auto generate them.

Cons

some of the reporting features are a bit confusing at times. The Audit /reconcile feature could be more stream lined and adding a few features into the basic edition would help with that. The serial number process can be a bit confusing especially if your trying to integrate your own serial numbers or create a custom serial number. We did get the basic version so I know its limitations but a few additions from the upgrade version to the basic could help

Dina
  • Industry: Computer Hardware
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 04/08/2021

Inventory Cloud user

Overall, the system is slow and somewhat inflexible.

Pros

We can check on the Inventory in a single system. The report feature is very helpful. The reports I was not able to get from Inventory Cloud system, I was able to export the data as input to Excel for more elaborate reports.

Cons

It is difficult to make correction to the data entered; ex: cannot update the Notes.
The response time lags, the system cannot keep up with my entry; ex: I typed L1-R7, the system picked up the first value on the list, which is L1-R1.
The History log is very confusing to figure out, and sometimes I noticed it might even be incorrect.

Neil
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 13/08/2021

New User to WASP

This software is an easy solution without paying a lot out for a number of processes not required with an more expensive solution

Pros

Nice to have system out of the box, web based, friendly team to assist implement & guide the set up issues

Cons

The API set up was challenging but got there after help from the Support team in the USA
A number of features shown in the sales presentation wasn't operational on the live system, eg carrier label creator, notifications sent to receivers when dispatched, did match same competitors software solutions, which was disappointing, hopefully recommendations to improve operational process would be great, which would make this a leader in this bracket

Laurie
  • Industry: Facilities Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/07/2022

WASP Asset Cloud Inventory System

It is easy to run reports to update inventory in each separate location.

Pros

Easy to use and east to customize for our organizations needs. This can be accessed from anywhere not just tied to a specific computer or station.

Cons

Can be somewhat time consuming to get the initial settings completed.

Response from Wasp Barcode Technologies

Thank you Laurie for the glowing review. It's good to know that you find InventoryCloud to be easy to use and customize. Recently we added to quick-start videos to improve on the initial onboarding experience.

Replied 15/08/2022
294 reviews