InventoryCloud Reviews

Pros

Ease of operation and the support was great

Cons

Adding anew item and not being able to add inventory at same time

Pros

It's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.

Cons

The mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.

Alternatives Considered

e-PIC One Enterprise and NetSuite

Reasons for Choosing InventoryCloud

Fishbowl's terrible UI and issues with reports.

Switched From

Fishbowl

Reasons for Switching to InventoryCloud

Price to feature set ratio. Seemed like the most well-rounded option for the price.

Pros

What I like most about this software is that it is easy to introduce new users too. The interface is simple and easy to understand for people who may have not used an inventory system before. The design on the handheld devices is easily digestible and doesn't discourage new users because of its simple and familiar feeling interface.

Cons

Barcode customization and tracking has been incredibly painstaking to use. Many customization features are not easily available, even something as simple as adjusting the size of a barcode. The search features, while available, are very difficult to understand. Filtering the search items only further complicates the search itself. It would be nice if there was a filter just to see a single days moves, or if there is an existing filter for this, for it to be more obvious to the user.

Pros

* Ease of use for our end users, interface is fairly simple and easy to train on.*Can allow/restrict access to individual menu items at a user level*Very minimal downtime

Cons

*Label/barcode creation is a little clunky. We were able to get what we needed, but it took some trial and error.*Inventory items can't be restricted to a certain location if they have a quantity of zero. We want some users to only be able to see the items in certain locations. Normally you can assign items to a location, but if the quantity in the system drops to zero, it will show up for all locations.

Alternatives Considered

Fishbowl

Pros

Implementation is a breeze, adding new items to inventory and barcoding is a snap. Your quarterly inventory is just that simple as scan and go. The reporting features are immense and easy to use.

Cons

The search "engine" is a little temperamental and I feel I should just be able to pull up all of my items (about 5000) and just search for them in mass. The pull items from inventory feels "clunky" and not very user friendly. I should not have to jump back and forth between pages to get an item out of my inventory, it should be a "1 stop shop".

Alternatives Considered

Fishbowl, NetSuite and QuickBooks Desktop Enterprise

Reasons for Choosing InventoryCloud

Sales Office is a powerful tool for quotes, POs and job tracking but is very lacking for inventory management.

Reasons for Switching to InventoryCloud

We had the desktop version of Wasp but it was no longer supported a year or so after we bought it.

Pros

The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.

Cons

The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.

Alternatives Considered

Labguru and Quartzy

Reasons for Switching to InventoryCloud

Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.

Pros

This software is user friendly for an industry that has a high turnover of inventory.

Cons

The app interface could be improved to be simpler for employees that are simply handling inventory in and out.

Alternatives Considered

Fishbowl and Zenventory

Reasons for Choosing InventoryCloud

Server crashing, remote interface that never works.

Reasons for Switching to InventoryCloud

Authenticity of staff and user friendly interface.

Pros

The ability to track items by a certain criteria. If it is by the serial number, by the lot, or by the date code. It helps tremendously by giving us the ability to keep every item visible and traceable with just a few clicks.

Cons

The check-in and check-out process. It is only a few options when handling this function, and wish there were more TRACKABLE options than what are given.

Pros

It's mostly self-contained. I completely about 85% of the functionality with the Program.

Cons

Number 1, software updates a a huge growing pain.

Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes.

Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.

Pros

Super simple to track assets. Very user friendly.

Cons

Asset tags tend to change from what I program them from.

Pros

When I say that I LOVE this software, it isn't an understatement. This software has changed not just how I do my job, but has changed how the company I work for does inventory. Before InventoryCloud, the company as a whole was doing inventory through Excel. While this worked it was extremely inefficient. with InventoryCloud, checking in, managing, and charging materials to certain projects, couldn't be easier. Monthly hard counts? simplified. Inventory running low? Notifications sent straight to your email. InventoryCloud is well worth it.

Cons

Now, while I said I love this software, that does not mean that there are not things that need work. for example, the barcode scanning, while easy to use, requires a lot of setup. also, it doesn't always scan on the first try, and sometimes you will need to scan a few times. secondly, if you have other people using the software on iPads, like the company that I work for does, the training needed is a lot of work. some workers may have trouble understanding the ins and outs of all of the transactions that can be performed.

Pros

The check in-check out feature is a game changer for my company. I no longer have to write down what went where and who has it. Very easy to use.

Cons

There has only been one short time that the software was acting up. It was just after an update that was done to the system and it wasn't sending my orders to my vendors. This was a moderate inconvenience for me. Once I realized that my orders were not being sent to my vendors, I called the support team at Wasp. They were aware of the issue (from other companies that had called) and resolved the problem in a very timely manner.

Pros

The setup and training for this software is extremely easy. We quickly remove and add inventory to the system. We can use the software in a very simplistic capacity. However, as we have brought on a software engineer, we can do more complex usage of the system, including API usage for integration.

Cons

There is not a whole lot that we dislike about the software. It is very easy to get information in and out of the system.

Pros

How it keeps track of everything easily.

Cons

Some of the reports are hard to figure out which is which.

Pros

InventoryCloud was extremely easy to set-up and even easier to use. This system has helped us to completely eliminate paper records while accurately determining where our equipment is at all times.

Cons

For our purposes, the barcode feature by SKU was not utilized as it was meant to be. Since we often order from different vendors, the products we receive are often labeled differently and do not have the same barcodes.

Pros

The user end is clean. Easy to use. Can see all warehouses in each state. Privileges and rights.

Cons

Mobile is lackluster and needs more functionality. We cant carry a laptop around the warehouse. Some reports do not work.

Alternatives Considered

Fishbowl, inFlow Inventory, Flowtrac and Finale Inventory

Reasons for Choosing InventoryCloud

Did not trust the ERP system

Reasons for Switching to InventoryCloud

Cost. Versatility. User end

Pros

WASP has been a critical tool to the development of our Inventory Department. It has allowed us to plan and execute production more accurately and adequately than before.

Cons

WASP is fantastic with the exception that it can be slow to load and it also doesn't have the ability to have multiple windows open at the same time. You would have to open multiple different tabs.

Pros

The feature that is most helpful is probaly the hardware.

Cons

The filter messes up the search. When filters are activated its difficult search

Pros

With some user effort & education, the reports are fairly customizable. The learning curve is a bit steep, but once you get a handle on it it becomes easier.

Cons

At times it can be buggy or slow. That said, we use the cloud version, so there are many factors that can affect this issue. It is not very easy to get specific help without very expensive training packages.
I believe there should be some availability of monthly training available included with the subscription, and without additional cost.

Pros

I have the Role of "Power User" but mostly I use this program to adjust inventory of items given out to staff. I like that, for what I do, it is super easy to use and took only a few minutes from the person who set it up to show me how to use it.

Cons

I do not have any"cons." It works great for what I am tasked to do with the program.

Pros

I love the fact that we have all of the information in one location. For example, how many are in a box, who sells the item, where it is located, ect.

Cons

Uploading from the excel spreadsheets that were pre made were a little difficult.

Pros

The product is easy to use. We heavly use the report creation.scheduling feactures.

Cons

Turnover is a constant issue. Like to see more efforts on job aids

Pros

User friendly, ease of operation, easy download, app works as it should

Cons

No complaints at this time, small scale user

Pros

I like most everything about it. The ease of adding items and removing them and also pulling purchase orders is great option.

Cons

There are alot of things we would like to customize to fit our business mold that is not available.

Pros

I like the easy of tracking and entering new assets.

Cons

I don't like how I have to clear the filters each time when searching for an asset that I need at a moments notice