BambooHR Reviews

Pros

The product is very easy to use. The customer support is incredible. The system is aesthetically pleasing. Bamboo listens to feedback and is always updating and releasing new features based on customer feedback.

Cons

Some features are not the most robust. Time tracking and reporting specifically. Bamboo does not have built-in scheduling. The employee notes feature could be more like applicant notes (replies, attachments, email notifications).

Alternatives Considered

Humanity and Deputy

Switched From

UKG Ready

Reasons for Switching to BambooHR

Ease of use, better customer support, better features.

Pros

BambooHR is a great HRIS platform. Applicant tracking and onboarding/offboarding are fantastic.

Cons

The performance review module should be more customizable than it is. Having a hard limit on questions and having mandatory questions that cannot be removed may be limiting for how different companies wish to conduct their reviews. It places those in admin positions in a box.

Alternatives Considered

Humi, ChartHop and Payworks

Reasons for Switching to BambooHR

It ticked more boxes than the competitors for a comparable price

Pros

I love the layout. I found it easy to navigate. It was user friendly for all of my team. I like simple.

Cons

It was hard to have options or customize things. Also, reaching BambooHR support was difficult. I wanted to change the order of employees. I wanted to see them in a list from seniority. I wanted to have it color coded to match what we use in our scheduling software. I want it to send out reminders to put in PTO or sick days to employees. Lots of ideas and functions that I found lacking when I used it. Technology is great but only when great people are behind it. Customer Service matters. I feel strongly it is the backbone of all businesses. Without it, its just a technology tool.

Alternatives Considered

Paychex Flex

Pros

The HR software is all-encompassing and user-friendly. Administrators and end users alike will appreciate the streamlined UI and pleasant UX they provide. My team has found the platform to be very user-friendly and productive.

Cons

It irritates me because any time I make an update to anything, it needs to be approved first, but I don't think this is something that happens everywhere; rather, I think it's more of a company permissions issue.

Pros

It's lean and effective. Quite pleasant to setup personal info, apply for vacation / sick, set goals, update progress, include milestones etc. All the features speak of great effort poured into the design and user experience side. Performance is not lacking and I have no complaints. The Mobile App integration is incredible and extremely straight forward.

Cons

It's not immediately obvious if dark mode is an option, which I would very much like.

Pros

It's completely utilitarian, you'll clock in and out (and it's geotagged, so no cheating), you'll be able request days off, see pay stubs, etc. BambooHR has made one of the leading HR stages on the advertise. Favorite highlights incorporate the capacity to onboard or unlink representatives utilizing numerous distinctive workflows and choices, we too cherish the capacity to keep track of representative data, counting reports that require marks. BambooHR permits you to turn any archive into a signature layout with custom areas, signature order, and other alternatives. BambooHR Finance offers a simple way to oversee finance and match up it with data put away within the entry, there are numerous more highlights we utilize counting execution administration, time following, candidate following, etc., our group adores you. adore it since they can log in and see their pay stubs and other pertinent data.

Cons

The speed of the execution caused us to miss a few points of interest that we had to burrow up afterward, but the bolster group was exceptionally supportive and a few of the extra information areas we needed were not a issue at all to execute. So distant, the as it were drawback I've seen when exchanging to BambooHR is that our pay stubs aren't accessible until payday. The execution module can be progressed by pleasing non-calendar year survey cycles, they did post advertisement hoc surveys a whereas back, but it would be accommodating to be able to set our plan based on the commemoration of the contract date.

Pros

Bamboo has proven to be an innovative and highly effective application in the field of human resources management. From my experience using this platform, I can confidently say that Bamboo has streamlined and significantly improved our internal processes.One of Bamboo's standout features is its intuitive and user-friendly interface. Navigation is smooth, and the various functions are clearly organized, making it easy to manage daily tasks such as hiring, time and attendance tracking, performance management, and internal communication.When it comes to hiring management, Bamboo has greatly simplified the recruitment process. With its powerful job posting tools, candidate tracking, and skill assessment features, we have been able to find and hire top talent more quickly and efficiently.Another notable feature is Bamboo's time and attendance management. It has allowed us to automate time tracking and vacation requests, eliminating the need for tedious paperwork and improving accuracy in attendance recording. Additionally, the integration with calendars and reminders has facilitated task planning and organization for both employees and administrators.Bamboo's performance management function has been instrumental in setting goals and evaluating the performance of our employees. The goal tracking and real-time feedback features have improved communication and collaboration within the team, enabling a more results-oriented approach and continuous professional development.

Cons

I don't really have any suggestions for improving

Pros

One of the standout features of BambooHR is the ability to customize the software to meet the specific needs of my organization. From creating custom fields to adjusting workflows and approval processes, I was able to tailor the software to meet our unique requirements.

Cons

A possible drawback of BambooHR is that the reporting and analytics features in BambooHR may not be as robust as some other HR management solutions on the market. While the software does provide a range of customizable reports, it may not have the same level of detail and depth as some other software solutions.

Pros

Daily reports of employee absenteeism, birthdays, and employment anniversaries

Cons

at times it is difficult to log in to the system

Alternatives Considered

Employee Navigator

Reasons for Switching to BambooHR

cost

Pros

Ease of use and abilities to help small businesses have more structure. As a small company, it's important we still make employees feel like they are important enough to have great products used for them.

Cons

Separate costs for all the add ins - would prefer more things are just bundled into regular cost.

Pros

BambooHR has everything in one place. Easy to set up and implement and employees can start using it immediately with very little training. Very easy to customize it to suit your company's unique needs. Customer service is second to none!!

Cons

Having an integrated payroll system would be the cherry on top but for a Canadian company, this option is not available. A huge market untapped!! The ability to choose a "close" date for the Performance Management Reviews would be very helpful as sometimes a longer or shorter window is required.

Alternatives Considered

Deluxe Payroll and HR

Reasons for Choosing BambooHR

ADP was too "big" for us and the customer service was horrendous! Collage HR was much better but in the end customer service won out again.

Switched From

ADP Workforce Now and Collage HR

Reasons for Switching to BambooHR

BambooHR was by far easier to use.

Pros

I have implemented BambooHR as our primary HRIS system at 3 companies now. Bamboo is so intuitive training is a breeze. Whenever anything pops up I don't have an answer to Help desk is an IM away. Reporting cannot be beat. Hands down the easiest most intuitive HRIS our there for HR Professionals and Employees.

Cons

I wish there were more options within the review portal. Like having the ability to do quarterly assessments AND a formal annual assessment that combines all the quarterlies. Even though we have a quarterly assessment process at our Company people also want to traditional annual and we have to do that all manually outside of the system currently.

Alternatives Considered

Paycom, ADP Workforce Now and Paychex Flex

Reasons for Switching to BambooHR

Bamboo allows us a lot of flexibility to design it the way that works best for our company and our people that's didn't wrap us into anything additional we didn't want or need.

Pros

I advocated for BambooHR for my company as its first HRIS, and I believed it would be a major benefit to our company, and it has been. It's a major bragging right of mine that I found BambooHR at a conference, convinced my boss to sign off on it, and executed the roll-out and got most staff on-board with it as a concept. So, I like most things about BambooHR. It's intuitive for users and administrators alike. The setup was as easy as setting up a new company-wide software could be, with hands-on customer service and a robust information center. The hiring tool is phenomenal, and I have gotten so many positive comments from managers about how much easier their hiring process was with the hiring tool. I like how y ou can submit software suggestions to customer service and they take your feedback into consideration, and new features get rolled out constantly. It's just a great place to keep everything in one place and make HR more efficient, and it's a super dynamic tool.

Cons

Honestly, there's not a lot I don't like about the software. When we first got it, I would say its lack of payroll integration, but it's since integrated TRAX payroll with the software, which our accounting team is now switching to.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to BambooHR

It had a smarter, more dynamic, and less corporate-y interface than ADP. ADP felt very old school HR, while we are not old school at all, and Bamboo just made more sense in every aspect (besides payroll, initially, until Bamboo added TRAX) for our company.

Pros

The software is very easy to personalize to your organizations individual needs. Response from the help desk is usually within minutes, and their out of the box thinking ensures you will get the output that you are looking for.

Cons

BambooHR works great with other software programs that have HR in mind. If your backbone software is built for integration is industry specific and somewhat inflexible, it is more difficult to integrate the great features that BambooHR has to offer.

Alternatives Considered

MEDITECH Expanse, ADP Workforce Now and Netchex

Reasons for Switching to BambooHR

BambooHR had the right recruiting tools, the offered pretty much everything we needed in their basic program, and to upgrade was very simple and inexpensive. Having been in HR for decades, this is the first time I have used an HR system that felt like it was made by those in HR for HR.

Pros

Getting employee buy in and adoption is easy due to how intuitive the end-user experience is with BambooHR, especially with Google Single Sign On. As the administrator, I have the ability to make changes and implement things quickly on the backend without having to make a request and wait for someone else to make the changes for me. Having a streamlined and consistent onboarding and offboarding process ensures that new hires are set up for success and offboarding employees accounts and data are turned off in a timely manner.

Cons

BambooHR may not have as many robust features as some of the other HRIS out there, but they are always adding new features and making improvements, which is good to see. You may have to add some app integrations in areas like recruiting and benefits administration, if you want all the bells and whistles.

Pros

Time off management, staff calendar with holidays, document signing, onboarding, tracking annual evaluations, pay history, org chart, document organizing, shared files with staff, hiring... I like so much about the software!

Cons

The Trainings feature; it doesn't quite work with how we need to enter data for our non-profit. We still use it but it could be better. I also don't love the Benefits tab. Entering data on the backend for me is always confusing.

Pros

We are a small-mid-sized business and this product makes managing people and processes very easy for the administrators and the users. User feedback is that the product is intuitive and easy to navigate.Service has always been stellar!

Cons

Features continue to be added and I am sure the one I want most will come in due time but I would love to be able to file documents with recruitments that are not connected to an applicant. Things like approval forms and interview question templates.

Alternatives Considered

Dayforce HCM

Reasons for Choosing BambooHR

Ease of use

Switched From

Humi

Reasons for Switching to BambooHR

Cost, interface, service

Pros

I did a lot of research on HRIS before choosing BambooHR. For those thinking about using BambooHR, really look at how your structure is set up and how you want it to work when the product goes live. For example, we have two divisions in two different locations. Both divisions are very unique and what one division needed the other did not. Getting this figured out before implementation will help alleviate the need for a lot of change once the system goes live. For our company, BambooHR was by far the best fit for us. The best thing about this product is the customization and the ease in which we were able to implement the system. From the time we decided to go with BambooHR to the time it was implemented and functional was a little over a month! My dedicated implementation specialist, Carol Brogdon was great to work with during the implementation of the system. I am not IT expert or tech person, and this was easy! The customization of the system allows (from the beginning) you to create a system in which each user can see as mush or as little of the information as needed. Since implementation, I have even been able to customize more information on the site that is specific to our needs with two different locations and divisions. The time off feature allows our employees to request time off from their smart phones or pc quickly and for our admin and foremen the calendar of "Who's Out" is extremely useful, especially for looking ahead and seeing who will be out on vacations or sick/holiday time. Anniversary dates and birthdays are visible and there is no longer a need to keep a spreadsheet with this information. The reports that can be generated on training, time off balances, licensing, etc has been a time saver. The ability to transform these reports into PDF, excel and even share custom reports as needed has been very beneficial to us. On-boarding, off-boarding, completing forms as needed has been extremely efficient utilizing the uploading of files and then setting up the signature templates (no more paper pushing or waiting for people to sign and return documents). Uploading files to share with all employees or just a few employees is also a great tool. We utilize the company announcements to send important information to some or all of our employees. The notes section has been invaluable for our managers to document information and if an employee moves to a new location, the new manager now has that information at their fingertips. Our employees can update their address, marital status, with-holdings, etc all from their dashboard. No longer do they have to wonder if the HR department has their most current information because they see what is on file for them with the company when they log in.
We have yet to utilize the Job Openings component yet. This was a big draw, as we had experienced a large growth last year. Unfortunately (or fortunately depending) our hiring has tapered off, so we have not had the opportunity to try this out. As far as BambooHR responsiveness to any issues I have encountered, they have been very quick to resolve. I like that they are constantly trying to improve the product and take ideas and suggestions on areas of concern. This type of progressive thinking and action will make them and keep them a front runner in the HRIS world.

Cons

Like any product, the more you use it, the easier it seems. There were kinks to work out when we first went live. Permissions, setting up employee fields and email alerts all needed some tweeking, but again, the system and BambooHR support was great getting through the learning curve.
I did opt to go with Maxwell health for the online health care enrollment piece and I have been live with BambooHR since January 2016 and I am still not live with Maxwell Health and do not know when I will be, so if you are thinking of that option, I would really look into other options as it does not seem to be as responsive or as dynamic as BambooHR despite what the sales pitch shows.

Pros

The PTO features of Bamboo, which have taken the place of the pen, paper, and excel sheet system that their team had previously utilized, are the writer's favorite features. With Bamboo, managers who have access to a calendar indicating who is already absent from work may submit and approve PTO requests. The team appreciates having their PTO data centralized in one location without having to get in touch with the writer directly thanks to this tool, which has saved them time.

Cons

The only disadvantage I have observed with Bamboo is the lack of customization options for certain features. Specifically, I desire more control over the calendar, such as the ability to add more items or modify automatically generated entries. For instance, if an employee requests only an hour of PTO, it displays on the calendar as a full day off, which cannot be altered.

Pros

I have had the pleasure of working with BambooHR for a variety of clients. My overall experience has been extremely positive and rewarding. BambooHR is an ideal HR solution for small to mid-sized companies that need improved human resource management. It provides features such as employee tracking, onboarding documents, performance reviews, paystubs and time off requests among others. The user interface is intuitive and easy to use; allowing me as an HR consultant to streamline my work quickly and efficiently. With BambooHR I can also set up multiple departments within a company in order to better manage employees across different roles or functions. This convenience saves me from having to manually track every aspect of each department’s data separately – something which would be very difficult without the help of this product!

Cons

No issue was found in this software. It is very easy to manage task. BambooHR can integrate with other software solutions, such as payroll providers and applicant tracking systems, making it easy to connect and streamline various HR workflows.

Pros

We experienced a disaster when we migrated from Zenefits to another HRIS. While we experiencing such challenges, we found BambooHR and made the immediate switch. It has been a huge, pleasant adjustment for our company! After dealing with the customer service from Zenefits and the overall issues with the other HRIS, we finally landed in a place that provides a great product and great customer service that suits our needs. The implementation was incredibly smooth. Our rep, was knowledgeable, helpful, friendly, available, efficient, loyal to the brand, etc... She went above and beyond on all of her commitments, worked hard to keep us on track, and was available throughout all of implementation. Once we were in the product, I was concerned about not having an assigned Account Manager. But the customer service desk is well trained and a wealth of knowledge, so we have not needed an assigned account manager. Reports are incredibly easy to access, company metrics are incredibly easy to understand, the features provided solve all of our business needs, and employees enjoy using the product. Time off works well, the app is super helpful, the esign feature makes any HR project easier to complete, the approvals have kept all the correct parties in the loop. Onboarding has been a major improvement - new hires get to see their teammates before their first day, which new hires have loved! No glitches every time. So reliable. Lastly, they don't have contracts. They are a month-to-month service.

Cons

We wish there was more flexibility for integration, but I understand why they are choosy with their partnerships. We have to manually upload data into our payroll which has caused some errors. Also, the approvals aren't flexible. It's either all or nothing meaning - if a single participant involved in a multilevel workflow is out of the office, the entire approval is bypassed. I would like the flexibility to approve on the behalf of the absent individual while allowing the other participants to still play their part. Outside of that, we are very happy with the product.

Pros

It allows employees to update their personal information, request time off, view their pay It allows companies to track job applicants, schedule interviews, and manage the hiring process. Streamlines the process of onboarding new employees with the company, including paperwork and compliance..Allows employees to log their work time, and allows managers to approve and track leave requests.Helps managers track and evaluate employee performance, set goals, and provide feedback.It allows companies to store and manage employee-related documents such as contracts, resumes, and performance appraisalsProvides access to data and insights about employee information, such as headcount, employee turnover, and demographics.

Cons

Cost: BambooHR can be relatively expensive compared to other HR software options on the market.Limited integrations: BambooHR may not integrate with all of the other tools and systems that a company is already using.User interface: Some users may find the BambooHR user interface to be less intuitive or harder to navigate than other HR software.Limited Reporting: Some users may find the reporting capabilities of BambooHR to be limited.Limited customization: BambooHR may not offer as much customization as other HR software options.Limited Self-Service: Some users may find the self-service capabilities of BambooHR to be limited.Limited Support: Some users may find the support provided by BambooHR to be limited.Human resources staff complain of the Athea Salary Management within the company Some staff have been difficult to sign part of the documents

Pros

There are so many positive things I can say about this software that I am not sure I even know where to begin. Implementation was a breeze, the look and feel of Bamboo is clean and intuitive, and there are so many options for an organization to really make it their own through branding and customization. Additionally, I am a huge fan of the amount of administrative control I have within the system. For me, this was a huge selling point.

Cons

Nothing is perfect. Not even Bamboo. Although they have made great strides in enhancing some of their features, they're still not as robust as some other systems in some areas. However, as an administrator and an end-user, I do appreciate how they listen to feedback from their customers and it shows in their efforts to continuously improve their product. The only "con" that would make me reevaluate our relationship with Bamboo would be a drastic price increase without any new features to justify it.

Alternatives Considered

Namely and Paylocity

Switched From

isolved

Pros

I found BambooHR very easy to set up, with a very clear, clean interface, a great mobile app and very easy to use for the employees. I am very impressed with the ease with which I was able to set up time-off policies and performance management, and the applicant tracking system is simple and collaborative. A great strength of Bamboo is the customer service - everybody I have spoken to is communicative, responsive, helpful, knowledgable - they seem to genuinely want to help. Their help documentation is very good and they keep clients up to date monthly with product developments and tips via video. Setting up forms for e-signature is awesome, and the newly introduced COVID tracker and storage of information has sensibly (and for legal reasons) been separated from other HR files.

Cons

I'd like to see more flexibility in creating sub-folders for file storage, and integrations with more payroll providers and the time-tracking could use a little more development, but I do like that Bamboo continues to improve in all these aspects and that stops me jumping ship even when there are limitations.

Pros

BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management.

Cons

The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation.