User Reviews Overview

About WebHR

WebHR is a cloud-based human resource management solution that helps organizations manage their employees' employment lifecycle, from the time they were hired to retirement. The solution merges functionalities provided by human...

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Feature ratings

Value for Money
4.2
Features
4.2
Ease of Use
4.2
Customer Support
4.2

Browse WebHR Reviews

521 of 521 reviews
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Oliver
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/06/2016

This App has helped a small company transition to a larger more efficient company.

Tycoon Animation has been using WebHR at Verge Systems for almost a year. All of our HR needs have been met with WebHR and they are continuing to improve it. We started using when we were 45 employees. Today we are over 235 employees and our people management and real time tracking has been so helpful as we make this transition.

Pros

Real-Time Tracking, Employee Time ins and outs, as easy as using Facebook, Online, Safe, Secure, Customization, Stable and Great customer support.

Cons

Time to set up and get large volumes of data into the system but it is worth the effort and I am not sure how to do it any faster. The more you put in the better the tool is. Other than that nothing as of yet.

Alex
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 26/12/2018

Managing my team with WebHR

I work in a development company on a senior/lead position so I don't have much time to work with management tools.
WebHR was a bit frustrating when I started using it, as any of the software you use for the first time. There were lots of buttons which were available to me, but navigating to them led to a "no access" pages. My first thought as a developer was, that it's a bad design. Now the pages simply show "no data" which is ten thousand times better and less frustrating.
The second thing I didn't like is that I had to log in each time I access WebHR. That's a minor inconvenience which vanished as soon as I discovered a mobile app. With the mobile app, I can simply approve most of the staff with my phone.

Pros

+Mobile app
+Requests are easy to approve
+Great infographics
+Single page app experience

Cons

-Single page app experience on some pages
-Lots of UI elements, which leads me to "no access" pages

Jane
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 22/12/2018

Looking forward to better development

It does not properly sync with QB online and that was the main reason we chose WebHR.
Communication has gotten better, it used to take a long time and many requests to get a call back.

Pros

The available features, it appears to have decent features but does not flow with ease of use. If they continue to develop it to be more user friendly it would be a great resource. I am still a little on the fence with it but, looking forward to having bugs worked out.

Cons

Functionality is not there yet, it needs to be simplified and more user friendly.
Does not properly sync with QB Online. It is a bit pricey for its lack of functionality.

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Ejaz Ali
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/01/2018

It's good product with user friendly interface.

- Automated our complete HR approval process for leaves, Forms, expense etc.
- Employees have access to their data documents and info.
-

Pros

- User friendly interface and less costly with almost all the HCM modules available in package.
- support for the software is great from vendor

Cons

Customization is bit problem and less flexible for localization specially for uae leave and eos calculations.

Christopher
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/01/2019

Web HR simplified my life

Pros

As a single user with no hr experience I was able to use this software for my domestic employees with out any hassles. The support was real time, fast and efficient. I have been very impressed.

Cons

Nothing to be honest, the software integrates with all major software and platforms, there is bo downside

Madonna
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 04/01/2019

Awesome Software

It has helped us to achieve and streamline our attendance and payroll systems as well as Employee data capture and prompt reminders.

Pros

Attendance, Payroll, Leaves and Employee Modules

Cons

Some modules are not flexible to manipulate and so cannot be customised.

Roy
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
1

4
Reviewed on 14/09/2018

Great for HR management

Heavy hiring is made possible and easy to document and track using WebHR.

Pros

Love the job module, it´s fairly easy to use, keeping track of employee data and data input is made by filling out editable forms, it´s a good tool.

Cons

Please fix the UI so it works on all mobile devices, it´s almost impossible to work in my phone, responsiveness.

Rania
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/02/2023

Great HR system

Pros

Leave type and attendance also the payroll

Cons

Feature for salary increase and comparison of salary

mohamed
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/02/2023

excellent

so far all good

Pros

user friendly, easy access and quality customer service,

Cons

should improve to be more accurate. Some features to be added in future

welfred
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/02/2023

It is good

Pros

Leaves is goodAttendance is also goodOnboarding is easyPayroll is easy to use

Cons

No. what we use the things, those are available in the system

Bharat
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/03/2021

Employees' Management was Not So Easy Before!

1. Lags in speed performance.
2. It doesn't have automated system to send automated e mails to employees for any job openings within
the company.
3. Price should be competitive.

Pros

1. It is Very Simple and Easy Tool to use, Hassle-free experience in managing employees' credentials.
2. Easily accessible from Mobile phones also.
3. Can make amendments to existing files.
4. No or Very Less Technical Issues.
5. It is all in one tool which helps keeping records of all employees whether serving or not serving with
us.

Cons

1. As It is Very Simple and Easy software to use and gives Hassle-free experience in managing
employees' credentials so lesser efforts are required to maintain our records.
2. It can be easily accessed from Mobile phones also so in urgency or in any situation we can access our
important records and take actions swiftly.
3. Amendments can be done to existing files so no need to create extra files or documents. This feature
avoids confusion.
4. No or Very Less Technical Issues so no technical wizard is required to operate it.
5. It is all in one tool which helps keeping records of all employees whether serving or not serving with
us so it avoids confusion and saves a lot of time.

Doug
  • Industry: Medical Practice
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 06/03/2017

A Gem That Needs A Little Polish

I am in charge of HR at a small company that is growing quickly. I wanted to have an HR program that offered a lot of features, but many of them had large minimum subscription fees. Meanwhile, a lot of cheaper solutions offered very limited functionality, often only dealing in one or two aspects of HR.

WebHR is the one solution I found that was affordable, comprehensive, and was flexible to our company's size. The program is very customizable, covers pretty much any task or data you can think of, and generates excellent reports and summaries. The only potential downside is that the interface isn't hugely user-friendly, and there isn't a good resource out there for looking up questions about the software. However, the user support by WebHR staff is very good! Whenever I am stuck, I simply create a support ticket. A WebHR employee schedules a session with me (and they seem to be quite prompt and available), and then I am walked through a solution via web conference. So far, they have solved 100% of my ticket questions.

Although WebHR could use a little polishing, the bones of the software are excellent, and the customer service makes up for any shortcomings. I would not hesitate to recommend this software to small and medium sized businesses.

Pros

-Comprehensive software that covers any potential HR task
-More custom options than you can shake a stick at
-Affordable
-Can scale easily with the growth of your business
-Excellent, prompt customer service

Cons

-User interface is a bit utilitarian and occasionally confusing
-No good help resources outside of direct conversations with CS

Response from Verge Systems

Thanks for the review, we will definitely tweak our UI to give an even better experience to our clients.

Replied 09/03/2017
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 08/01/2019

Great help to our small businees growth

For us, it's all about saving time with managing our staff. Giving them the ability to update their records and put in requests for leave or expenses has taken clutter out of my email and task list. Gone are the days of missed requests due to high volume of emails, and no chance of payroll blunders when expenses are right there ready on payslips each month! It has given me more time to actually get to know our staff, rather than just service their email requests.

Pros

The definite upside is the onboarding process, it makes welcoming new staff on board so easy when everything is all tracked in one place!

Cons

initial setup of access roles was confusing and needed to be re-worked a couple of times to avoid staff having access where they shouldn't. This could be easily solved with basic templates of access roles being available.

Gowtham
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2018

One Of The Best User friendly Cloud Based Social Human Resource Software

i have a good experience with this WebHr Software, i have been using this software for 2 years, Its Really good user friendly software, easy way to use and save the lot of time and save the papers also. Easy way to maintain the payroll and payslips . Overall its a good software, i will suggest everyone .

Pros

The Main thing is Its a user Friendly software, It can be used very easy way ,even new employee also understand the easy way. payroll Generation, Payslips creation, Leave Request Options are very easy and simple in WebHr . Very Easy way to sharing the data and adding employee in WebHr.

Cons

Sometimes WebHr Software taking a lot of loading time, Even App also Little bit slow down, Needed to be performance improvement .Remaining everything was good.

Syed Sajjad
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2018

Minor Additions

Overall its a great tool which is of convenient for employees for handling their, Performance Evaluations, Knowledge Pools, Different Polls, Leaves Management and Most of All to connect with each other digitally.

Pros

A platform, which connects whole company for the instant delivery of any publication, information or notification. this acts like a Professional Facebook exclusively for the employees of one company.

Cons

Reporting about Task Assignments should be more efficient, so that this can also concur the maximum share from the users in one company.

Muhammad
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 07/09/2021

Feedback

It's Good and easy to use.

Pros

Payroll
Timesheets
Recruitment
Hiring Process

Cons

Appraisal Process Is Missing at 360 ,
Bio Metric Attendance synch Process Flow.

Oliver
  • Industry: Animation
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 16/11/2016

I love it!!! but you have to spend the time to set it up properly.

Hi, I run a 150 artist animation studio and it is impossible to keep track of all our artist ins and outs. Although it was a lot of work to get it set up I can from my phone anywhere in the world know who is working and who is not. it is a big job to set this up properly but really there is no another way. It is more streamline than any other option but I am telling you-you need to work to get the data in properly. Once that is in and you spend the time WOW. At a click, you can get any information about any employee. Also, the Employees can get information in real time. I have researched every HR software and you will not find anything in the price range of WEB HR that will even come close. Be prepared to work hard to implement this and you will see the dividends right away. The HR Staff has been there at ever step helping to implement WEB HR and has added features to make it work even better. I honestly love it and all the hard work was worth it.

Regards
Oliver Guse
COB Tycoon Animation

Pros

Does so much best software under 1million bucks.

Cons

A lot of work to set up and it would be nice to have some access to set up your own formulas each business is different... Some add-ons are nice but seem overpriced for what they are and should be packaged with the software. Still waiting for one piece before I can use it:( Also achieving old employees would be nice if there is a better way.

Saravanakumar
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
2
Customer Support
5

5
Reviewed on 06/07/2018

WebHr is awesome no doubt in that

Pros

WebHr is awesome no doubt in that, i find it very easy to view all my requirements in just a single click Thanks

Cons

But as an employee i find it very difficult to sign in as it is not easily accessible.
1. Have to Log in then the page has to be loaded
2. Need to look for the tab "Time sheet"
3. Then Attendance and
4. Last but not the least "Time Clock" and then have to submit
Other than this its a user friendly and anybody can use it effectively for any organisations

Alexander
  • Industry: Hospital & Health Care
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 30/06/2018

I use WebHR mostly to sign in and out and to approve my attendance. It's been easy to do both.

The benefits I obtained from this software is the ability to document and review my own attendance and administration concerns at any time while simultaneously being able to send them to the next level of approval.

Pros

The aspect of WebHR that I interact with the most and also appreciate the most is the easy at which I can sign in for work and sign out. Once I enter the building and my phone connects to the Wi-Fi network there I can simply open the app and press sign-in without having to go to the designated barcode reader in the back. This helps me to get to my work station faster, get started on my work faster, and know that my attendance is being properly documented. I also enjoy simply going to my attendance page after work and simply clicking the check mark next to the day's date to approve it simply, and quickly.

Cons

The problems I have most contended with when interfacing with this software is in the phone app. I find that approving my attendance from the app doesn't work and the interface itself is a bit less user-friendly. I also noted that the approve-all function from desktops does not work for approvals either.

Gerina
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 29/06/2018

The experience was not good in the beginning, but the technology wasn't good.

Pros

You knew exactly how many hours you had there was no guessing and everyone was on the same page. Also, liked the fact it said my name.

Cons

WebHr was always freezing and not allowing you to clock in 2 good days out of 5, glitches need to be worked out. Suggestion: Have the software install on your desktop, this would eliminate the ipad freezing and also the frustration. The WebHr's time was either ahead or behind with all the other clocks (computer, phone etc.) Sometimes when you selected sign in it would say you are going out to lunch, sometimes WebHr would not clock you in or out and you would have to go to HR to have your time adjusted. Should not only be used for hourly but for everyone in the company holding everyone accountable.

Sarah
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 10/01/2019

Interim HR

I have enjoyed working with the staff and learning the system overall. There are a several functions that I am currently exploring and will be using this year as we move forward into a new year.

Pros

I like that it stores all the information you need it to and that there are lots of options for integrations.

Cons

When first learning the software it is a bit difficult to navigate as different functions are in different sections. Its almost like it is layered in.

Haider
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2018

Excellent experience to get all staff together with one window message. Good connectivity...

HR get more closer to understand functionally.

Pros

Every thing is very clear like approval stages and where it falls, without bothering to check with your second command for approval status. good i like that.

Cons

Not user friendly , like you can not itself change DP or your information until admin /HR personal change. The front panel should be like FB interface to get more attraction.

Tariq
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/09/2017

WebHR review

Pros

Feature Rich Social HR Complete Recruitment Solution
Employees Self Service Extremely User-Friendly
Effortless Payroll Employees Attendance / Biometrics
Very Cost Effective Comprehensive Reports & Graphs

Cons

Extensive Leaves Management Online Job Portal
Extensive Employee Profile Customizable Data Fields
Documents Management Reports Generator

Maria
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/12/2018

HR Improvements

WEB HR solved the problems of communications between HR and staff as it serves as a platform for HR improved procedures, new polices, news about the company and staff.
Benefits - will provide/communicate to us standard operational procedures, open communication, improved HR procedures and less paper works.

Pros

The software is user friendly and a good start for us since this is the first time we had this software that improves communication between the HR and staff. And it is paperless!!

Cons

We are encountering delayed posting update in the time line.

Sarah
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 29/06/2018

Webhr is easy to use and I enjoy the features that are offered.

It helps keep accurate employee work hours and produces proper time sheets. This has improved our payroll process tremendously. The system also provides and easy way to capture employee information for employee verification's.

Pros

The payroll functions and reimbursement features is what I personally use the most. Those functions are easy to navigate. We also really enjoy the appreciation badges, it is an easy way to show appreciated or recognition of a fellow colleague.

Cons

Sometimes there are issues with on boarding and employees receiving the emails. This has improved but there is still some improvements that can be made to that function. The once things that I dislike the most is the delay in responses from Customer Support. There are many times where I have had to send multiple emails and days will go by before a response is given. Sometime even the response is not helpful.

521 reviews