RingCentral Video Reviews

Pros

After going through an extensive process where our company tested multiple project management platforms (Slack, daPulse, Asana, Wunderlist, and more), Glip came out the clear winner. The ease of use and the way the whole platform is based on conversations were the determining factors. We love the way Glip is really just conversations that you can turn into all sorts of actionable items such as file sharing, task list generation, etc. Easy to use, incredibly feature rich, and improving all the time. Glip needs to be experienced by more people!

Cons

Honestly, the fact that not many people have heard of it compared to some of the competitors that we feel Glip is superior to. Folks we work with wanted to use other platforms and Glip was something they just had not heard of so collaborating was a little challenging at times due to that fact.

Pros

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Cons

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Alternatives Considered

Adobe Connect

Switched From

Adobe Connect

Reasons for Switching to RingCentral Video

I guess we chose RingCentral meetings because of its video features. It works great especially during large meetings. You know who is speaking because the speaker's name appears on the screen. Also, it is easy for the admin to mute and unmute the participants.

Pros

nothing, it's horrible. Very user unfriendly

Cons

Hard to use, too many software issues, horrible support

Pros

This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.

Cons

There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.

Pros

I am extremely I'm pressed have recently switched over from Avaya, this software has amazing audio quality, reliable support and training was included from ring central. We are now able to task manage, video conference and use as day-to-day phone. This software also allows us to access our phone system without VPN support when we are working remotely. Extremely easy to use, you are able to set your out of office, phone forwarding, and best feature is Visual Voicemail. quickly able to listen or read voicemails without having to call in.

Cons

We have switched over from Avaya approx. 6 months ago and had some minor issues which were fixed quite easily through tech support and changing settings.

Pros

The pros include easy set up. I am trying to figure out more but they really don't come to mind.

Cons

It's clunky. Video drops a lot. It sucks up a lot of bandwidth so having multiple large programs open at once will cause issues. Notifications don't come through. Honestly, there are just better video conferencing programs out there.

Pros

This tool is one of the best tools we use for screen share presentations. The price is included in the phone system we use and is a great package for our small business

Cons

It is reliable and easy to use, therefore I can't think of any cons.

Pros

The ease of setting up and connecting to meetings is outstanding. After deciding what selective applications or screens to share on my PC, I select share and the other party can instantly view my screen or vice versa.

Connecting to the URL for the visual portion is a URL click away. I can choose to call in or use the PC audio to connect to the voice call. Multi-user meetings are also easy for everyone to connect to with high fidellity audo and video.

Cons

Not a big issue, but having to drop sharing of one screen to connect to another is annoying. I either should be able to click on another screen that would drop sharing from the previous screen automatically or allow a limited number of multiple screens.

Pros

I use for consultation meetings on monthly basis. I like the simple yet effective interface. Simplicity when trying to point or present something to audience or the presenter

Cons

None so far. I’ve had great experience so far

Pros

I was invited to a virtual baby shower which used this software. I found that it was easy to log on, and it was a great way to see and hear everyone who attended the event. The screen sharing option worked well and everyone enjoyed the event.

Cons

This was my first time using the software so I was a little confused at first about downloading it onto my phone. I ended up sending the link to my e-mail and logging on via computer.

Pros

Scheduling, participating, and joining meetings are very simple. The video quality is always on par. Joining the audio through phone or computer is also very simple.

Cons

The recordings are not easily accessed for review or deletion by the end user. This causes the available space to fill up throwing errors.

Alternatives Considered

Cisco AnyConnect and Nextiva

Reasons for Choosing RingCentral Video

We switched to obtain all the features of an enterprise class phone system.

Pros

The screen annotation is a very useful when sharing screen, and the ease of sharing screen is very good.

Cons

The phone system was very difficult to setup and doesn't always work well. It's integration with Salesforce is terrible and doesn't work well.

Pros

Glip is completely free to use for chatting and sharing files.
Glip offers a very well maintained solution for communication with a lot of options to organised said communications.
It easy to add people outside your organisation and still being able to discuss and share with them.

Cons

It hasn't really evolved during the past 5 years.
The plugins are very limited and there's not much documentation offered to explain how to use them.
Calendar is not very advanced and not really good for team management

Pros

Glip is an interactive digital communication system that allows users to communicate throughout facilities without ever having to leave their seat. I would recommend Glip to any company that has more than 1 department. Glip allows secure and confidential communication to a group of users as well as individual users for discretionary purposes.

Cons

If you sign up for glip on your phone, you can never REALLY turn it off. Messages keep coming thru regardless if you are signed on or not.

Pros

This software is very practical when running an officer where your clients are international and so your other office locations. Whenever we need to make a conference meeting, we use this app. Even for conference meetings for the office we have bee using it and it allows you to: send documents, share screen even share the control of your screen, it also has video features. More complete and practical than skype.

Cons

I would not change anything about this software. For us, it has been very practical.

Pros

It's a great tool that makes communicating in the office faster and easier. You can have different message groups set up so that you're sending the right messages to the right people. Its easy to use and in the years we've been using it we haven't had an issues.

Cons

We don't take advantage of everything it has to offer. We use it for the basic messaging functionality and have not run into any issues with it.

Pros

RingCentral Office (for Business) is one of the best all-around office communications solutions we've tested. Combining voice over IP (VoIP) with a unified communications software client and dedicated mobile apps, RingCentral delivers all the features businesses need to communicate effectively.

Cons

Fewer options and less depth than others at the same or similar price point. Phones cost extra. Glip tool functionality currently overlaps with RingCentral Meetings so usage of the two can be confusing. Some integration, such as Single Sign-On, issues remain.

Pros

Good functionalities for meetings, including recording, sharing, meeting pre settings and chat saving.

Cons

For some recurring meetings if the host is not there, it shows a message that states the time/date for the meeting in the past and not the current one. The tool also updates and restarts very often.

Pros

RingCentral Meetings is like an outdated version of Zoom Cloud Meetings because of course it was created by the same people of Zoom. I say it is outdated because with Zoom's new UI appearance, RingCentral looks just like the old zoom. It has the same features as Zoom. I use it when I have meetings with clients or when I teach class. I love it because it is easy to use, I can share the screen with everyone, and I can do many more. I do like the fact that, unlike Zoom Cloud Meetings, I am able to log into my Glimp account from any browser, and I don't necessarily have to download the Glimp application if I don't want to .

Cons

If I would change something about RingCentral Meetings, it would be to increase the time for the people who use free meetings, to make it unlimited. Another thing would be the to make the RingCentral Meetings application and Glimp app into just one application, so everything would be kept together, and there wouldn't be the need for two applications.

Pros

-Available both for mobile and web users. More flexibility to joining meetings and chats
-Interface is easy to walk through with well-designed features
-quality for business meetings-We use this app on weekly basis for team meetings.
- Provides quality customer supports
-Constant updates with new features being added.
-It offers a high degree of administrator control- enhances business security
-pricing plans are worth its performance quality.
-closed caption feature available-with the possibility for a live host to transcribe live team discussions.

Cons

-Glip's email notifications sometimes are very retardative which can be an impediment factor to deal closings or live chats.
-regular ads popping up once in a blue moon on the mobile app version which can sometimes be very irksome.

Pros

Expensive software, but by far, my favorite to use. It’s a simple interface and pretty easy to call in from anywhere. You can even put up presentations for people to see. This is another popular software that my sponsors like to use, besides WebEx. I would not have any problems with firewalls or internet security.

Cons

Haven’t had any problems with it so far.

Pros

RC is generally a great suite of communication tools and RC Meetings does not let it down. It is easy to use, with the ability to send an invite link to other participants and a video recording facility.

Cons

RingCentral is not generally known about by those outside the workplace so I have had to explain to people that they will need to download a new app to use the system.

Pros

Glip has allowed me to keep my virtual and in-house team connected at all times. We have the ability to manage different teams, have different conversations about projects and subjects. I love how organized it allows you to be. We have an app so no one ever miss out on any important notes.

Cons

We would like the ability to temporarily block agents to logging into glip without removing them as a user. Also we would like the ability to restrict some employees from downloading the app as sensitive information are shared on Glip.

Pros

Easy to create meetings and send invites, easy to screen share during meetings, easy to record meeting, easy to record training videos and then upload onto a different platform, easy to work with others in a collective manner when screen sharing.

Cons

The sign up process for adding a new employee could be better. It's very confusing when signing up new staff as it appears you will be charged at the beginning of the process.

Pros

If you have RingCentral, Glip comes with it. It is integrated with phone application. So communication is seamless.

Cons

It doesn't have file storing function (as far as I know). I can attach files but it is not ideal to keep files in Glip.