User Reviews Overview

About SAP Business One

SAP Business One is a modular and integrated enterprise resource planning (ERP) solution. This platform integrates financials, CRM, inventory, sales and operations management modules within a single system. SAP Business One...

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Feature ratings

Value for Money
4.0
Features
4.3
Ease of Use
3.9
Customer Support
4.0

Browse SAP Business One Reviews

222 of 222 reviews
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Marco
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2022

A Good Tool To Do What is Required

Pros

It manages and regulates various functions, including accounting, inventory, purchasing, sales, providing invaluable assistance to the sales department as it helps to control the sales process from orders to control customer visits, also allows you to keep track of expenses, quite nice to use as it offers many opportunities.

Cons

To use its full potential it lacks flexibility to choose the modules or functions you want or need, any information needed must be entered manually without being able to automate it.

Alternatives Considered

Odoo, ERPNext and Dolibarr
Maddie
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 16/05/2022

An easy to use, small ERP for most enterprises

Everything in one convenient location. It is not difficult to find items if you have a clear idea of what you are looking for. Strong controls throughout the organization. The management and running of the business, the variety of services it provides, and its compatibility with other software all come into play here.

Pros

SAP Business One is a very comprehensive piece of management software. It integrates everything in real time, from customer relationship management to after-sales care, as well as accounting and project management. The potential for B.I. on board are also quite fascinating to consider. A sturdy and dependable instrument.

Cons

It is possible for there to be an excessive amount of complexity; locating a particular report or document may require a number of steps, and the level of detail may be excessive for straightforward reporting.

Manjula
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 15/01/2023

Best customer management and data access tool

Pros

Easy tool for management of huge data Best tool for tracking and analyze the data to organization.

Cons

As I am using this tool of customer relationship management looking for more addins application to integrate

Top SAP Business One Alternatives

Epicor Vision

0

Acumatica Cloud ERP

Microsoft Dynamics 365 Business Central ENWIS

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 04/07/2018

Overall my experience has been good but I would expect much more from this software

Pros

I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Cons

What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.

Amila
  • Industry: Accounting
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 18/10/2022

Very much suitable for small and medium sized enterprises

Streamlined all the processes and gained the fully accountability of each and every transaction. Real time process monitoring and ability to get valuable managerial reports.

Pros

*Can be easily implemented
*Real time alerting
*Very much transparent and accountable
*Business streamlined very much

Cons

*Somewhat complex on UI
*Have to find a payroll system as that was not included

Jaquelene
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/09/2021

Sage One - The BEST Accounting Software to go with

I enjoy working with this software, it is very easy to use, and very easy to learn.

Pros

The feature i like the most is the bank feeds. You can link your bank with SAGE, and the bank transactions will refresh on a daily basis, leaving you only to allocate the transactions and sparing you time to manual process the bank! But that is not all....you can map the transactions to the correct accounts, which leaves you only to review the transactions and balance the bank! Pretty easy right?!

Cons

There is absolutely nothing I do not like about this program

Mehool
  • Industry: Information Technology & Services
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 22/05/2020

SAP BUSINESS ONE

it was good , our day to day financial and procurement activities were able to managed and reporting was made easier

Pros

Sap business one gives vast range of options , benefits and operations for low cost and for Small/medium enterprises , so that they can automise and digitise their business or moved up from other sources such as Tally etc

Cons

the Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system

Alternatives Considered

SAP S/4HANA Cloud

Reasons for Switching to SAP Business One

As we were looking for an ERP solution for a smaller part of our client , that’s why it made more sense to go with the business one .
Victoria
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/09/2020

Wonderful Upgrade in Performance

The customer service team has been responsive and timely in fixing most of our issues. They do charge for things that one would think would come as part of the set up package, such as working out kinks after go-live.

Pros

We switched from Quickbooks to this system. It is easier to track documents, provides more legitimacy (nothing can be deleted, thus bookkeeping is far more reliable), and allows tracking of changes of documents by user so I can easily look at a document and see every person who has made changes and what they were.

Cons

Searching for business partners (customers, vendors) is not as fluid as I'd like. You have to go into a couple different screens to see a full list or do a search but nothing is immediately visible. When saving documents (invoices, sales orders, etc) if two people are creating at the same time there is no warning as to who gets the document number, so you have to double check your number after saving; it is inconvenient.

Verified Reviewer
  • Industry: Banking
  • Company size: 1,001-5,000 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 30/07/2021

Run Your Business with SAP Business One

As an IT person, implementation and user level management is much easy.
Also bit difficulty to trouble shoot HANA DB errors.

Pros

SAP Business One financial reporting is supper fast and we can customize those as we expect. Also the implementation process too easy and user friendly. Finance Team is much happy to work with SAP BO.

Cons

With so many options, beginners bit confused to understand, How ever while working with SAP BO every things can be managed.

SAP BO License cost is bit high than other solutions.

Alternatives Considered

TallyPrime

Reasons for Switching to SAP Business One

SAP is most leading ERP solution in the market.
Sreeja
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 07/10/2022

SAP BusinessOne ERP Capabilities

Me and My team will understand the client company IT Landscape, Workloads and then implement the SAP B1 and integrate with HR solutions, internal software. Easily used by anyone and waste fast response rate

Pros

Its the most cheaper among SAP ERP family and can be used Small and Midsize companies easily

Cons

It doesn't have an inbulit HR Module among core modules

smit
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 15/08/2018

One of the best business ERP solution

Overall very good ERP solution, it is also to be noted that 90% of fortune 500 companies uses SAP for their all business solutions.

Pros

SAP AG is Germany based company who has developed business integrated ERP software which cater all your business requirement.
1. SAP has different modules within the software like material management, sales and Distribution, fixed asset etc which very well integrates with each other and helps to provide in depth solution for all business requirement.
2. SAP has ability to maintain complete audit trail, which helps the business user to fix the accountability of each user.
3. Data analysis is the one of the best feature that ultimately helps the business to take effective decisions.
4. User security, user authorization system is also added advantage which helps in managing authorized access to any system data.

Cons

1. SAP is mainly suitable for large enterprises having employees strength more that 300-400, and where all roles and responsibility of the uses is clearly identified.
2. Its implementation cost and maintenance cost is high and sufficient training is also required to be given to all concerned users.
3. it is essential to have separate team who can help the user to solve all the issues related to SAP or some agency needs to be hired for such problems, which ultimately increases the cost of company.
4. Unless the roles and responsibility are not clearly identified there is no much benefit of the so called ERP solution.
5. In nutshell unless the company has good employee size and business then only SAP is suitable.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 24/06/2020

Solid mid tier ERP, with solid ecosystem, but likely needs add-ons or heavy customisation

As a hand on, technical lead / developer SAP B1 can be moulded to you needs and generally functions well. It has a good community and SAP seems to be investing in the platform for the long term.

Pros

Well featured and good fit for most businesses, even manufacturers. Has good functionality of the box. Good ecosystem and a wide variety of add ons and extensions. SAP is improving it integration capabilities and tools finally as well. Can work well cloud or on prem. Generally usable and appreciated by users. Good online support network of users, experts and partners.

Cons

SAP has its own way of doing things. This product was a acquired by SAP and has slowly been absorbing / adopting more of the SAP culture and ways of working. Can be expensive to do simple things, and additional licensing can ad up. Partner model can let it down. Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.

Verified Reviewer
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 23/09/2020

Expandable ERP application for growing SMEs

We now have a centralised platform where all resources are streamlined in our organisation: logistics, accounting, service, ...

Pros

- Possibility to make your own addons to customize the ERP program.
- Drill down arrow buttons are very user friendly

Cons

- Steep learning curve, difficult to implement this is a very small SME
- support via local partner is not always fast

Alternatives Considered

Dynamics 365
allen
  • Industry: Wholesale
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/09/2022

Accounting System that is easy to navigate

Very Much Excellent

Pros

it is actually easy to navigate and actually do its purpose that makes your work finish much faster

Cons

When you log too many date, or your using it for a long time it sometimes lag a bit. but IT probably can resolve that.

Burak
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 07/01/2020

Good for big companies

We designed a new vendor master data management system with SAP Business One and got awarded in 2019.

Pros

Every action that was done by users are saved and cannot delete anything which is good for checking the whole picture. Also can be accessed by many users in many different countries at the same time and gives vision for everyone and no mistakes on calculating taxes, rates, pricings etc.

Cons

Hard to be an expert, takes one year to kkow almost everything in just one module. And management reporting is the only weakness and needs to be improved.

Vipul
  • Industry: Pharmaceuticals
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2017

Sap business one for SMEs

Pros

Low TCO. Easy to implement, easy to use and east to maintain. Reporting with SAP Hana is so very easy.

Cons

Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price.
Accruals for charge backs, rebates cannot be accounted for at the time of AR invoice.
Serialization for track and trace to meet with US FDA requirement is though a challenge.
Pharmaceuticals quality management functionalities are not available in standard version however there are some add-on are available at extra cost.

Vinayak
  • Industry: Logistics & Supply Chain
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/03/2022

Best ERP for small and medium businesses

It is globally recognised ERP suitable for small and medium businesses.
Easy to use.
Cost effective solution for your business.
Low infrastructure cost.
It helped us to maintain highest accuracy in accounting and inventory management.

Pros

It helped us to manage inventory and accounting very smoothly as per globally recognised standards.
Easy to use.
Cost effective solution for small and medium businesses

Cons

I don't have any point to dislike sap business one

Raúl
  • Industry: Architecture & Planning
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
3

5
Reviewed on 14/06/2022

Great tool to bussines control

The daily use of this software makes you an expert and for this reason it's one way to really control you business .

Pros

The control of all the pieces of the warehouse, from inventary, to buy, make customer offers, supplier orders and control all the production orders

Cons

The learning it's so heavy experience and you have to know all the steps to do anything, it's not intuitive at all

Verified Reviewer
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 10/08/2021

Good software for accountability between business

Pros

It's really a complete software for business operations and accounting. It can be highly customizable but keep in mind those customizations in case you have other systems connected.

Cons

Because it has so many things, it can be overwhelming. SAP Notes are all over the place and KB are behind S users. It has a high step learning curve but after some practice, you can do it.

Robert
  • Industry: Primary/Secondary Education
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4.5
Customer Support
N/A

4.5
Reviewed on 18/03/2015

SAP Business One Review

Pros

SAP Business One is a very user-friendly ERP system for small to medium sized organizations. SAP continues to enhance the product and add more robust functionality with each new release. New users will be surprised at how easy the system is to learn!

There is also a very large add-on base for additional functionality not currently offered in SAP Business One. Many organizations will find SAP Business One, with a few add-ons, will meet their requirements.

Cons

Overall, it's very strong. However, SAP Business One is not yet robust enough for a large or complex manufacturing organization!

Kate
  • Industry: Apparel & Fashion
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

4
Reviewed on 25/05/2017

SAP Business One

Pros

The flexibility to modify the product/modules without having to pay a programmer. End User capabilities are good.

Cons

The support structure is through a reseller, so if you have questions/issues there can be a delay in getting in contact directly with the software developer. We have a great reseller (now) so that's not a problem but it is a business model that can be challenging.

Mahesh
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2019

Excellent for big scale organization

I honestly liked this software. This is the best ERP you could get. The support from the developers is awesome.

Pros

Easy to use all the commads.
Online features for ARN and PO acceptance.
Easy to track records all purchase orders and order acceptance.

Cons

It's a little bit costly compare to other but you will Gest best features in this.
It's hard to understand for beginners.

Greg
  • Industry: Chemicals
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 04/12/2018

SAP

It is great software to use along with third party add-ons to keep track of inventory, pricing, etc..

Pros

SAP Business One is a great software to automate our business financials along with using third party add-ons it works great for warehouse inventory management.

Cons

Biggest issue I have with the software is the license pricing. It gets very expense to implement.

Nathan
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 23/05/2018

Wonderful Tool for Sales Professionals and Admins

Pros

This product allows various sales people to access and add notes to their accounts to provide accurate, up to date log of business functions.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close.
The mobile app is a fantastic addition to the usefulness of the software!

Cons

The initial set up for SAP Business One is difficult for many users. The customer service dept. is very helpful when we get new sale people.

Keith
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/07/2021

Easy to use Inventory Management & Purchase Order modules

Pros

What I like most about SAP Business One is the customer support and training before certain modules are activated.

Cons

What I like least about SAP Business One is the logging in process. Sometimes it can be cumbersome and not easy to log in.

222 reviews