SAP Business One Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About SAP Business One

SAP Business One is a modular and integrated enterprise resource planning (ERP) solution. This platform integrates financials, CRM, inventory, sales and operations management modules within a single system. SAP Business One...

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Feature ratings

Value for Money
4.0
Features
4.3
Ease of Use
3.9
Customer Support
4.0

Browse SAP Business One Reviews

318 of 318 reviews
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Rami
Rami
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/02/2021

A Great fully integrated Enterprise Resource Planning System

I am totally happy with this software because it's customizable to fit our business processes.

Pros

I am a huge fan of SAP Business One, As a Internal Auditor what I need first is all reports and transactions has been made to check and make sure the business is on track and SAP Business One helped me a lot with reporting feature. And how this software amazingly is fully integrated, When the accountant create a new customer name or add a new item the customer or item appears in all modules, And the feature of Non-Duplicate data which secure master-data from any duplicated entry.

Cons

SAP Business One is working just great with our business and I didn't face and issue or weak point when I'm using it.

Reasons for Switching to SAP Business One

Because SAP Business One is a suitable with our business industry.
Audrey
Audrey
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/08/2023

SAP business one simplifies organization management

SAP in the workplace helps us to organize our files and reduce the amount of paper we use. We are able to successfully plan for the future of our company by using information from our sap business software. Our efficiency has increased because to Sap's business features.

Pros

The reporting tools in SAP Business One are fantastic, and I highly recommend them. I am able to create reports on a wide range of subjects, which has really aided my performance monitoring and decision-making. Sap business one has made it much simpler for us to run our company. Assist us in keeping track of our stock and making sure we don't waste money on unneeded expenses.

Cons

The Human Resources Management subfield is a little corner of the business world. There is less emphasis on production planning when compared to SAP's All-in-One Software. In addition, accessibility via mobile devices presents a number of difficulties.

Jon
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
1
Customer Support
1

2
Reviewed on 20/05/2024

Not for most companies. Great in many ways, horrible in many more.

It is really expensive. The implementation cost will be 10-20x what the initial software cost is. No I am not kidding. The employee labor will be STEEP. It will take years of training and tweaking to get this operating well. I like a lot of this software after 4 years. I have a lot of it badly as well. If you are graduating past Quickbooks, this is an option. But I would probably go another direction like Oracle.
Be careful picking a partner. There are some really bad ones out there. We have been through 2 different partners.
This is not a software for the casual implementer. We watched the largest solar company in the state go out of business trying to launch this software.

Pros

Accounting software and order process is great. Very complex system and very customizable if you are willing to spend endless amounts of money. Great search functions within the system. Authorizations and change log tracking to every document are really great. It is a software for complicated businesses for sure.

Cons

All the SAP "Gold Partners" are awful. Absolutely the worst part. The partners are all dramatically under trained in this ERP. Launching this system is a nightmare. Be ready for years of hell before it dials in. You must have a full team of amazing professionals to launch this. You will need a phenomenal accounting team, computer team, sales team, warehouse team, and management team to survive onboarding this software. If you don't have experts in each position that are really good, this software will drown you. After 4 years we have it pretty dialed in. It still leaves a LOT to be desired. No WMS is a REAL killer for this software.

I would NOT recommend for any company under 40-50 employees. Be prepared to spend a lot of money on apps and add-ons to get it where you need it. SAP B1 will eat your cash like Oscar the grouch and cookies.

Alternatives Considered

NetSuite

Reasons for Choosing SAP Business One

We needed a more powerful system. We outgrew QB and needed better accounting, order management, and inventory management. We trusted the SAP name but don't anymore.

Switched From

QuickBooks Enterprise

Top SAP Business One Alternatives

Ankita
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 26/07/2024

"Excellent SAP business one for our organization"

Everything in one easy-to-find place. Finding stuff is not difficult if you know exactly what you're looking for. robust organizational controls. This includes the way the company is managed and operated, the range of services it offers, and how well it integrates with other applications.

Pros

Users' actions are all recorded and cannot be undone, making it useful for reviewing the entire image.

Cons

SAP Business One has limited database capabilities and is tough to integrate.

Maddie
Maddie
  • Industry: Computer Games
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 23/10/2023

Great ERP solution for our company

In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons.

Pros

With one of the greatest systems for in-app modification via user-defined fields, this tiny program covers everything from purchasing to inventory to production to sales to accounting support.

Cons

Smaller companies may balk at the initial expenditure required to implement SAP Business One because of the software's high price tag.

Maddie
Maddie
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 16/05/2022

An easy to use, small ERP for most enterprises

Everything in one convenient location. It is not difficult to find items if you have a clear idea of what you are looking for. Strong controls throughout the organization. The management and running of the business, the variety of services it provides, and its compatibility with other software all come into play here.

Pros

SAP Business One is a very comprehensive piece of management software. It integrates everything in real time, from customer relationship management to after-sales care, as well as accounting and project management. The potential for B.I. on board are also quite fascinating to consider. A sturdy and dependable instrument.

Cons

It is possible for there to be an excessive amount of complexity; locating a particular report or document may require a number of steps, and the level of detail may be excessive for straightforward reporting.

Courtney
Courtney
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 09/01/2023

Superb and trustworthy accounting tool

No other program comes close to SAP Business One in terms of functionality, such as the Standard Reports included in the software, the Query generation tool, the Relation map feature, and the customizable dashboard widgets.

Pros

SAP Business One is a practical application. It's not hard to figure out and will help you get more done in less time. It has great facilities for handling financial transactions, which I appreciate. From the tried and true to the cutting edge, you can skip keeping a journal and instead enter your observations directly into a database.

Cons

We were restricted by a small number of user licenses and made an effort to expand the system's functionality through the development of add-ons, but these required a long time to plan and even longer to implement across the business. The interface may also be difficult to use for certain people.

Verified Reviewer
  • Industry: Biotechnology
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2020

The best RP in the market

I was the Admin that set up this software in a small business (up to 50 persons) and I don't have any issues with the software, I program some modules apart and connected it to SAP BO without problems

Pros

This is an easy to use ERP, cheap and designed accordingly to small business (10 - 100 peoples) without any problems, Is a low-cost efficient software.

Cons

It is a little bit difficult to understand it at the beginning, but when you familiarize yourself with the System all is good with it.

Has a few issues with the 10.0 Desktop version

Alternatives Considered

Global Shop Solutions and DELMIAworks

Reasons for Switching to SAP Business One

For the price and the good popularity in the actual market, this is a really good ERP.

Response from SAP

Great. Thanks for the positive feedback.

Replied 24/02/2020
Valeria
Valeria
  • Industry: Logistics & Supply Chain
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2023

Robust solution for finances

Pros

SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way.

Cons

I can't think of a con off the top of my head.

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to SAP Business One

It's a more robust solution, it aligns with what we need.
Hanane
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 30/01/2024

Business Administration

A very wonderful experience and still like you

Pros

Its ease of Use and comprehensive functionality , scalability, integration capabilities, customization options, reporting and analytics tools, user-friendly interface, and powerful support system make it a popular choice for companies looking to streamline operations

Cons

From a financial point of view .It is expensive for micro companies

Sekou Djibril
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/02/2023

SAP Business One: A powerful integrated management tool for SMEs

SAP Business One is a powerful and complete integrated management software for small and medium-sized businesses. Although it can be required and complex to set up, it offers complete integration of all business functions, scalability and customization according to business needs.SAP Business One offers a wide range of functionality, including accounting, sales, purchasing, inventory, and production, allowing users to manage all of their business processes from one place. Customizable features allow businesses to configure custom reports, dashboards, and workflows to meet their specific needs.However, high costs, complexity, setup time, and reliance on external resources are drawbacks to consider before deciding if SAP Business One is right for an organization. Despite these drawbacks, SAP Business One remains a popular choice for companies looking to improve operational efficiency, productivity, and profitability. In summary, SAP Business One is a solid integrated management solution for SMBs looking to streamline their operations and achieve their business goals.

Pros

SAP Business One is a leading integrated management software (ERP) that offers a full suite of features for small and medium-sized enterprises (SMEs). Here are some of the major benefits of SAP Business One:Complete integration: SAP Business One integrates all business functions, including accounting, sales, purchasing, inventory and production, into a single platform. This allows businesses to manage all of their business processes from one place, reducing costs and improving operational efficiency.Customizable Features: SAP Business One offers a wide range of features and can be customized to meet the specific needs of each business. Users can configure custom reports, dashboards, and workflows to meet their business needs.User friendliness: SAP Business One is easy to use and has an intuitive user interface. Users can easily navigate the software and quickly access the information they need.Scalability: SAP Business One is scalable and can be scaled as the business grows. Businesses can add additional features as they grow, helping them stay competitive in an ever-changing marketplace.Quality support: SAP offers quality technical support for SAP Business One. Users can contact support for assistance with any issues or questions, which ensures a smooth user experience.In summary, SAP Business One is a robust and customizable integrated management tool that can help SMBs improve their operational efficiency, productivity and profitability.

Cons

Although SAP Business One is a leading integrated management software for small and medium-sized businesses, there are also some disadvantages to consider. Here are some of the major disadvantages of SAP Business One:High cost: SAP Business One can be reserved for small businesses that have a limited budget. In addition to licensing costs, there may also be additional costs for software customization, training, and maintenance.Complexity: SAP Business One is complex software with many features, which can make it difficult to use for inexperienced users. Training may be required to understand all features and get the most out of the software.Setup Time: Setting up SAP Business One can take time due to the customization and configuration required to meet business needs. This can cause delays and disruptions to the business during the transition period.Dependence on external resources: Small businesses may be dependent on external resources for setting up and maintaining SAP Business One, as they may not have the necessary internal resources. This can increase costs and make the business dependent on third parties.In summary, SAP Business One is powerful integrated business software, but it can also be price-compensating, complex, and require time and resources to set up. Small businesses should weigh the pros and cons before deciding if SAP Business One is the best solution for them.

Alternatives Considered

Jotform and GoTo Meeting

Switched From

LinkedIn Jobs and Jotform
Mauricio
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 09/10/2023

SAP Business One Review from User, and former SAP sales employee

Despite the pros and cons of ERP, SAP Business One is one of the most reliable enterprise software solutions in the world. It provides a solid financial backing, which is essential for any company, regardless of size. So, my final conclusion is, if you have the money to invest, do it. If you don't have it and you plan to go into debt to do it, I would advise you to look at the market as there are several interesting alternatives for much less money.

Pros

SAP Business One is the best ERP in the world because it requires companies that adopt the software to change their processes and customs to align with the best practices that SAP has identified over years of working with the world's largest companies. This is a major step towards innovation and process digitization for effective business management. SAP Business One offers up to 13 native SAP modules, along with numerous proprietary and third-party applications that can be of great assistance in the effective management of your business.

Cons

The downside of SAP Business One is the cost. This would be the overall cost. The annual maintenance cost is usually between 17% and 20% of the value of the total licenses you have acquired. The cost of these licenses is usually between $1,750 and $2,500. So, if your company has 50 employees and your total license cost is approximately $85,000, your annual maintenance renewal is approximately $14,450. In addition, SAP consulting is the most expensive of all consulting or professional services in the ERP world. Without a doubt, due to the high costs, you can find a good ERP that can help you save more.

Alternatives Considered

Odoo
Mohamed
  • Industry: Plastics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 14/12/2023

Good but expensive

Pros

The Productivity, reporting and integration

Cons

The cost of the implementation and the Annual Maintenance contract are expensive

Alternatives Considered

Dynamics 365

Switched From

Odoo
Marco
Marco
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2022

A Good Tool To Do What is Required

Pros

It manages and regulates various functions, including accounting, inventory, purchasing, sales, providing invaluable assistance to the sales department as it helps to control the sales process from orders to control customer visits, also allows you to keep track of expenses, quite nice to use as it offers many opportunities.

Cons

To use its full potential it lacks flexibility to choose the modules or functions you want or need, any information needed must be entered manually without being able to automate it.

Alternatives Considered

Odoo, ERPNext and Dolibarr
William
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 27/05/2021

Driving important changes in your company with SAP B1

SAP B1 has been able to give a significant boost to operations within the company. Practically going from basic controls to more complete controls, visualizations and traceability of operations is something that is basic that every company should have.

But it is key that the company is clear about its internal processes and where it wants to go.

Pros

SAP B1 allows companies to make an evaluation of each of the processes and to improve them in the best way. SAP B1 can become a great ally of the company for the control and management of the processes.

Cons

It is important to note that what an ERP software cannot do or does not adapt to the company's model does not mean that it is not good. For this reason, it is important that companies that decide to implement SAP B1 do a prior process analysis to know how the company is doing and compare it against SAP B1 and in this way the best decision can be made about which ERP to implement.

Khadir
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2022

Best Business solution

Excellent solution for enterprise management software requirements.

Pros

We have a great features with this product. And we have successfully integrated with our existing business solution SAGE ERP as well. Yes we do implement in awscloud as well.

Cons

If Inventory management and cost control with a single module that will he good thing . Yeah during intigration with Existimg SAge we feel like difficult but it's manageable. Nothing to worry.

Ryan
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 29/01/2021

Very powerful ERM

Overall, I am satisfied with SAP and I would recommend it to anyone.

Pros

SAP is an incredibly powerful ERM tool. We use it to manage all aspects of the business from the beginning creating quotes all the way thru to paying our bills, invoicing the customers, and receiving incoming payments. We also use it to create our financial statements and manage our assets. SAP also has the ability to track and manage inventory though this is a function we do not use as we do not have inventory. Lastly, it can also be used to create your own queries allowing you to slice and dice your data any way you see fit. Of course, you can always export this to excel and do as you see fit with the data there.

Cons

There is a bit of a learning curve with SAP. Some of its functions are not very intuitive. Also, the interface could be a little more appealing.

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 23/09/2020

Expandable ERP application for growing SMEs

We now have a centralised platform where all resources are streamlined in our organisation: logistics, accounting, service, ...

Pros

- Possibility to make your own addons to customize the ERP program.
- Drill down arrow buttons are very user friendly

Cons

- Steep learning curve, difficult to implement this is a very small SME
- support via local partner is not always fast

Alternatives Considered

Dynamics 365
Don
  • Industry: Management Consulting
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
4.5

5
Reviewed on 10/04/2015

12 year SAP Business One veteran

Pros

SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding.
The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product.
I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons.

Cons

SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex.

Catania
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 29/04/2024

My Experience With SAP Business One

Pros

With SAP Business One, the tool makes handling ERP and accounting as well as financial planning.

Cons

It has amazing features, and all has been smooth.

Tim
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
3
Ease of Use
1
Customer Support
3

3
Reviewed on 24/09/2019

SAP Business One

Very disappointing. I have used multiple MRP/ERP products over the years and have been responsible for the implementation of 4 systems in previous roles. I have never come across a product quite so clunky as SAP B1. It's typical of a product that was built in a different era but has only been tweaked to bring it up to date - when what is really needed is to scrap it and rebuild from the ground up. Modern ERP systems require minimal implemention and training because they are so intuitive - SAP is overpoweringly bewildering.

Pros

it's very powerful and versatile for use in almost any organisation. The ability to modify for your own use is almost limitless if you are prepared to invest a lot of money over time

Cons

It's user experience which is very poor due to cluttered interface, lack of intuitive design and snail-pace speed. We have spent £100's of thousands on SAP over the past 3 years - and we are not significantly more efficient because of it.

PHILLIP
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 17/09/2017

REVIEW OF SAP-BUSINESS-ALL-IN-ONE by Ehinmero Phillip

The training is very useful as it gives more edge over other ERP. If you can work with any SAP products, other ERP Software will not difficult to understand and navigate.

Pros

1. It allows for future expansion of different organisation's operations as more features can be deployed to improve operational efficiency.
2. It guides users to make use of best general accounting accepted principles while performing their functions.
3. It reduce time in executing jobs and increases efficiency in project execution.
4. it is very user-friendly if well understood with in-depth training.
5. It synchronise seamlessly with Microsoft Office products such as Outlook, Excel, and Word.

Cons

1. It make use of specialised alphanumeric figures there making it very difficult to set-up by users of other ERP softwares.
2. It is not cost efficient for companies of unstable financial status.
3. Its installation is difficult for non-IT expert as it obeys the OSI layers: Application, Database and Network.
4. The distribution per use is not really flexible compared to other ERP Software.

Angie
Angie
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 29/10/2018

All in one ERP!

Pros

This system allowed us to combine everything into one place. No longer did we have an order entry software, an accounting software, and an EDI software all separate. We were able to merge everything into one. We have used this for 8 or so years and are continuing to grow into the system and learn new things all the time.

Cons

Out of the box it's not 100% ready for a more complex company set up. We have had to purchase third party add ons to make it work the way we needed it to work. It's also so complex that even 8 years later we are still learning new things about how it works. Can take a while to learn.

Dipesh
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/05/2018

Best tool for any big organization

Pros

SAP Business All-in-One has all features which an organization needs, including HRMS, ERP, FI-CO, etc. I will say this tool is comprehensive. You can enter as much information as you want on transactions. It fits for all types of businesses.

Cons

Most of the people think that SAP is too complicated to inplement considering its SAP GUI. It has numerous fields on the screen. However, this all is customizable. Moreover, this tool is All in one, hence you do not have flexibility to choose a single module in the suit. Sometimes you end up not using few modules throughout your organizational process.

Adnan
  • Industry: Wholesale
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 13/06/2022

Features with Flexibility!!

Pros

It can handle pretty much the entire business management. The product is extremely flexible and customizable according to not only your business plan but each department that works differently in each organization. It can offer the controls where each individual can only view or change the document according to their department's profile. The real time data can help you make decision correctly.

Cons

The cost might be the only reason why an organization will not opt for it as it is a bit high.

318 reviews