MYOB Acumatica Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About MYOB Acumatica

Designed specifically for mid-sized businesses (20-1,000+FTEs), the MYOB Acumatica ERP platform harnesses award-winning technology, industry specific workflows and hands-on support from local experts to unlock insights and drive...

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Feature ratings

Value for Money
4.1
Features
4.3
Ease of Use
4.3
Customer Support
4.2

Browse MYOB Acumatica Reviews

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Ali Sally
Ali Sally
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/08/2021

Myob aAdvanced, a complete business solution.

My experience in using MyOB Advanced is great. I'm dealing with customer services and Human Resources works. MyOB Advanced helps me and my company to be more responsible and gives more measurable and satisfied services to our workers and clients.

Pros

MyOB Advanced offers a lot of modular but integrated accounting functionities, easy to use and comes with real time cloud base activities. You can accomplish any accounting tasks that deal with your team and clients anywhere and anytime.

Cons

MyOB Advanced ease complications of any accounting system, that's why the UI design should developed to be more intuitive and user friendly.

Steven
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 24/01/2023

Efficient and seamless accounting on MYOB Advanced

MYOB Advanced also enabled us to save on having our own server-based environment, we’re now in the Cloud. So a saving on server license fees/ backup issues etc. We have also centralised our FAR in MYOB. Velixo is definitely the best feature of using Advanced, as detailed above.

Pros

Integration with Velixo is a big plus. The write back and drill down features enable us to complete the accounting / reporting a lot quicker. -Updating budgets is much easier now. Velixo has provided a full suite of customized reports by refreshing data and changing date filters.-A key strength of the fixed asset module is that we can attach things like CAPEX approvals, quotations etc to the fixed asset record.

Cons

The fixed assets forces the user to enter a useful life even for RB assets. There's also not validating tool prior to import, so when you set this up in MYOB you need to keep re-importing. We had some initial difficulties with inter-entity transactions which was only overcome with customisations and some protocols being put in place.

Alternatives Considered

Sage Accounting and NetSuite

Reasons for Choosing MYOB Acumatica

ERP300 was no longer supporting the version we were using and was incompatible with MS Office 10 (I think?)

Reasons for Switching to MYOB Acumatica

Cost and ease of use. Sales people explained the product better and we thought we would receive good after sales implementation (which we did)
Nick
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
1

1
Reviewed on 30/03/2023

Appalling performance and customer support from MYOB including Head of Product at MYOB

When the system is working properly, it is good. It took around 5 months to get it running properly in terms of the correct sequence of 'business events'. There were problems with the choice of inventory allocation process for the sales orders so we had problems with back-ordered stock arriving and triggering pick slips. For the past 3 months, we have had major problems with MYOB's hosting of the service which has ranged from zero access to the system, to system drop outs to 'business events' not firing. Our local consultant has been on the job chasing MYOB with support tickets. We are now 3 months in with little to no contact from MYOB and no hint of what the problem is or what the fix is. Incredibly we have recently heard through our consultant that MYOB is scheduling an upgrade to our service in around 5 months time. We are no clearer as to what the problem is nor whether this upgrade will fix the problem. Nor an explanation as to why it has taken 3 months to arrive at this point of requiring an upgrade. Nor an explanation as to why it will take 5 months. Nor whether it can be brought forward.

Pros

It is cloud based and simple to access over web browers. Looks like it does most things well to run our business.

Cons

It was a complex job to get the system running smoothly, probably taking around 6 months. We migrated from MYOB EXO which was a good product but we felt it was outdated and increasinly poorly supported by MYOB. We understood from our local implementation partner that MYOB were applying a lot more resources to Advanced and it would be their go-to mid tier product going forward.

Top MYOB Acumatica Alternatives

Verified Reviewer
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/06/2023

Very Capable Accounting software

Pros

I am able to extract data very easily through Odata and have been able to set up useful API integrations with other software. It is also easy to create my own reports using Generic Inquiries. These work very similar to how a pivot table works and I am able to customize to bring in the data fields I want to see.

Cons

Sometimes being a proper accounting software i find some users find it difficult to understand and are overwhelmed by the features. However if being used by an accountant and with consultation with MYOB customer service this can be overcome to make reports and data points that all users can find useful.

Yo
Yo
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 01/10/2020

Good Accounting Software with Good Support

The software is reliable and does the job. It doesn't have fancy reporting or an amazing user interface but it's got everything you need. MYOB responded well to the changes needed for STP reporting, JobKeeper payments and Government Grants.

Pros

Good, reliable software for accounting and payroll. Integrates well with our timesheet and rostering App (Deputy). Product support is generally very good and has extended hours.

Cons

A few things are not very intuitive, eg I wanted to run a report showing how much we've spent with a certain supplier over the past year. The information wasn't where you'd expect it (in their card file). There are a couple of ways to get this info but I had to call support to find out. Also, we don't typcially generate invoices but when I needed to do one, I found it quite difficult to format it how I wanted it and to find out how to provide bank details instead of credit card info for payment.

Alternatives Considered

QuickBooks Enterprise and Xero

Reasons for Switching to MYOB Acumatica

Accountant uses MYOB and it seemed simpler to use the same.
Bhavik
Bhavik
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 27/03/2020

An All in One Accounting Product

My overall experience with MYOB Advanced is its a great feature packed product which can be priced correctly.

Pros

The thing I like the most about MYOB Advanced is its ease of use and vast feature set. The Cloud base feature is very helpful.

Cons

The thing I like the least about MYOB Advanced is its pricing, which can be reduced. Also, for a new customer, it is very overwhelming with all the features and mostly require a training to get hold of.

Alternatives Considered

SAP S/4HANA Cloud

Reasons for Switching to MYOB Acumatica

Better feature set and advanced cloud functionalities.
Ravinesh
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/06/2021

Account work gets much easier and faster!

Pros

Something key I enjoyed most about MYOB is the capacity to utilize it on a cell phone through their android application. This makes things significantly simpler for me as I can post the exchange in a hurry without essentially having my PC around. Contrasted with other bookkeeping apparatuses, estimating is very sensible for the worth you get.
Apart from that, the financial reports are much easier to grab attention at any time, as the report is very clear in understanding and the structured way it was build in advance is just amazing!

Cons

It requires a slight comprehension of a vital arrangement of ideas to not get overpowered from the outset. Albeit, when you get a hang of it, it'll be perhaps the main pieces of the manner in which regular monotonous assignments are done rapidly in the association. Another least I would experience is the invoice part, The features are quite limited to organized the invoice structure.

Roxanne
Roxanne
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2018

MYOB

Pros

MYOB is the ultimate - I love this program. After initial set up, you can pull up any credit or debit, create reports, budgets - it is endless what information you can gain in only minutes where manually, would take you hours if not more. It is quite easy to use and to get the most out of your purchase, I would recommend attending a training course on it.

Cons

Without training, you might find it a little intimidating and confusing but if you are only wanting it for accounts record keeping and not invoicing or payroll, you could learn as you go.

Rob
Rob
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/03/2022

MYOB Advanced Manufacturing = Acumatica

The true cloud platform gives our customers a future-proof investment....scalable, accessible from anywhere (on any device including mobile apps) and integrations available through our "app store" and public API

Pros

Well, I am with MYOB but thought it will be of value for manufacturers to better understand our offer. Our platform is the world's fastest growing cloud ERP....but also seems to be one of the best kept secrets. MYOB Advanced Manufacturing is Acumatica Manufacturing for customers with ambition in the AU/NZ regions. Locally, we develop for compliance and the functionality our customers have come to expect from MYOB with expensive services and support teams.

Cons

...that mid-market customers believe MYOB is limited to small business accounting software...we are so much more.

Joanne
Joanne
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/04/2019

Fabulous accounting software

I'm very happy with MYOB's Advanced accounting software. I enjoy it's ease of functionality and how it spits out a month end and year end set of accounts like a breeze.

Pros

The simplicity of use is wonderful. It's easy to navigate around and find all the transactions and reports needed. It produces a monthly and yearly set of accounts with a breeze.

Cons

I wish it would tally the Aged Trial Balance between the "profit and loss" portion and the "balance sheet" portion. I always have to do that manually, as a double check.

Wes
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

2
Reviewed on 10/07/2023

Disaster - 12 months of onboarding, training and workflow concepts we could not go live.

Not that great.... we spent 12 months of training, delayed going live because the inventory warehousing module didn't productively handle once of imports which needed to be allocated to Service Orders or Sales Orders. To make the system work over 400+ additional hours of customisation would be needed to allow picking slips on Service Orders, Batch customer driven backorders for weekly supply orders, sync up equipment management with service management, but the one thing that stopped going forward was the warehouse receivable process that was so underdeveloped it needed a complete revamp. None of this was picked up during the first few weeks of scoping the required workflow. On the 11th Month we decided to call it a day as the additional cost was 200% more than what we first expected. MYOB pulled the EULA and said we must keep paying up to 18 months of user subscriptions even though the product sold was not fit for purpose.

Pros

Our business Equipment Dealership, import, sell and offer aftersale care over the life of the machine, some projects, we needed a project management module that our Dealer Management System did not provide, MYOB ERP Advance looked to have everything we needed. Added benefit was an upgrade to our AP & AR and payroll.

Cons

In the Automotive & Equipment industry, inventory management is the backbone of the company, repairing vehicles and machinery always requires an accurate and easy functioning warehouse. Unfortunately, MYOB ERP Advanced "Acumatica" hasn't worked this industry out. The receivables and release to customers for imported one-off or low-volume replacement parts as a very awkward workflow that is counterproductive unless you spend a lot of $$$$ on customisation. If you are an importer that requires a customer-driven backorder out-of-stock resolution workflow, I suggest not looking at MYOB ERP Advanced.

wyclife
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 20/04/2020

Accounting Made Easy

MYOB is a great tool for accounting purposes my overall experience with this software is great now that I am used to it. Initially, I had problems with using some of the features but with constant learning and experience, I find this tool resourceful.

Pros

One key thing I liked most about MYOB is the ability to use it on a smartphone through their android app. This makes things a lot easier for me as I can post the transaction on the go without necessarily having my computer around. Compared to other accounting tools, the pricing is quite reasonable for the value you get.

Cons

Some bit of this software is slightly complicated a good example being an inventory system and this always calls for some training before work can use.

Alternatives Considered

Xero

Reasons for Choosing MYOB Acumatica

The organization grew, and we needed something that could accommodate our growth better and hence the switch.

Switched From

QuickBooks Enterprise

Reasons for Switching to MYOB Acumatica

The alternatives had poor customer service to start off.
Cheryl
  • Industry: Mining & Metals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
5
Ease of Use
5
Customer Support
1

3
Reviewed on 19/09/2023

Very expensive and did not inform customer for changing its benefits of the past

Pros

I used it at all times so I am able to use it easily.

Cons

Hard to reach customer services ie. waited for 1 hour. Subscription cancellation is not fair to the customer. It had been advised to give some period notice for a cancellation in subscription. Subscription increases substantially each and every year with less and less benefits to old and long term customer.

Alternatives Considered

QuickBooks Online

Reasons for Switching to MYOB Acumatica

It was cheap at first but gradually expensive with less benefits given to the long term customer.
Ingrid
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 28/02/2023

Oeneo MYOB Review

The product was set up incorrectly especially with regards to FX. This lead to months of nightmare trying to fix things. They set it up with no standard profit and loss. I find that almost impossible to believe that any accounting softward would be set up that way. Even though we were promised FX functionality it's very limited and some reports DON'T WORK at all.

Pros

The reporting functionality. The number of parameters available to extract data.

Cons

There is no Sales or Purchases area? TERRIBLE. A number of the reports are so poorly laid out they are worthless. You can't delete or amend a transaction - so inefficient.

Bronwyn
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 12/04/2023

MYOB Payroll review

Very good. I was using an outside source to do our payroll and it was taking all day. Now it only takes about an hour. Fantastic.

Pros

Our Rostering & Timesheet software also integrates with MYOB. This is a fantastic feature and saves so much time. Cross checking is simple and easy. Tracking of leave is also great, and alerts if there is not enough leave.

Cons

That Accumulation for TOIL needs to be adjusted manually and can get missed. Not being able to see how much leave a person has without printing a report whilst conducting the timesheet checks.

Peter
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/03/2023

MYOB Advanced

Pros

Fixed Asset Module and depreciation ability is very useful along with Velixo report integration. Great ability to create and report upon cost centers. Strong reporting function, although difficult to create reports without the expertise of the support center.

Cons

Very difficult to fix errors. No ability to delete or amend which is inefficient. Initially difficult to navigate and contains arguably more steps that required to process/apply a simply payment.

Nidhi
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 25/02/2024

MYOB Advance Payroll

It is good system. It has improved a lot in past few years with new changes coming I am expecting it will be more useful like onborading feature is good.

Pros

It is linked with the GL. Inbuilt taxation settings. Easy STP reporting.

Cons

For MYOB Pay Super only one company can register.

Response from MYOB

Hey Nidhi! Thank you for taking the time to share your feedback, we really appreciate it! Cheers, Amanda.

Replied 26/02/2024
Josine
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/07/2021

MYOB

Works very well has been very reliable over the past 15 years.

Pros

The software is easy to use and the development is ongoing so the functionality is getting better every day. The ability to auto-link and reconcile has been a game-changer for us.

Cons

There is no phone app available for reconciliation

Alternatives Considered

Xero

Reasons for Switching to MYOB Acumatica

My accountant was using MYOB at the time
Michele
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2018

Bookkeeping essentials

love it as it helps to manage my client’s info efficiently.

Pros

Used this daily for accounting job. Easy to use and able to generate required information quickly.

Cons

I do understand that updates are required to exchange the functionality, but the updates are too frequent (maybe it’s just for me)- and require to install new version on each update.

Erica
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 16/03/2020

MYOB Review

Pros

The greatest thing I loved about this product was its cloud base feature. I was also able to streamline my business effectively.

Cons

Pricing can be reduced a bit. This would help small businesses to get on board

Alternatives Considered

Xero
Komala Raj
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 30/08/2019

Make our accounts easy

As a manager of our organization, I use MYOB for our accounting purposes. Its simply easy to make soft copy documentation.

Pros

The function keys are assembled in a easy way in this MYOB Advance. It helps the users to make their activity easy and quick.

Cons

Auto save and recovery after a power cut is bit confusing which documents have been saved by which name, if we have opened so many unsaved new documents at the same time.

Mark
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

4
Reviewed on 08/12/2021

MYOB Review

The system works. IT is reasonably stable and provided the functionality we need

Pros

the functionality of the software has remained reasonably the same for many many years - this makes life easy when going in to do some work

Cons

The cloud feature needs to be improved to become a full cloud software rather than a shared file in the cloud

Ankit
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 31/03/2020

Wonderful Product for Accounting

Overall I'm happy with MYOB Advanced. It is a perfect solution for accounting business to solve the burden of writing and handling reports and other documents. It is quick and easy to use which helps in increasing productivity somehow.

Pros

The software contains most impactful features like:-
- Cloud-Based
- Real-time data reports
- Easy to use
- Easy to navigate and find any report or information needed
- Generates credit. debit and reports quickly

It contains the payroll features too. The mobile app makes it access it on the go.

Cons

The only con, I found in this product is the price. The price is little bit high for small businesses to get MYOB Advanced.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/04/2020

MYOB Advanced Review

MYOB Advanced is a very useful accounting tool. It's an efficient software that's been saving me quite a bit of time when I'm writing reports. It's also very easy to use, unlike many other accounting programs; I particularly like MYOB's clean interface, which makes bookkeeping a breeze, even for users like me, who are not advanced in accounting.

Pros

MYOB Advanced is a great accounting software. It's cloud-based, has a clean and easy-to-use UI, real-time data reports, and a handy mobile app for entering data on the go. It works well for beginners and advanced user alike.

Cons

I've been using MYOB Advanced for a few months now and haven't come across any major problems. However, I've also noticed the very frequent updates that other users have mentioned. The updating process doesn't take a lot of time, but it does cost me time because every time the software updates, I have to wait until it's done before I can use it. I wish the updates could run in the background or could be scheduled to once a week only.

Dijai
  • Industry: Broadcast Media
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 24/04/2023

Amazing

it is one of the most user-friendly and efficient software platforms I have ever come across.

Pros

I recently switched to MYOB from another accounting software, and I have to say, I'm really impressed. The interface is incredibly user-friendly, and it takes just a few minutes to get started.In addition, the features offered by MYOB are comprehensive and well-organized. I found it easy to navigate between different modules and to find the information I was looking for.Overall, I highly recommend MYOB to small and medium businesses who are looking for an excellent accounting software that is easy to use.

Cons

It does take a little bit of time to get used to.

43 reviews