EZOfficeInventory Reviews

Pros

-Single sign on capability
-Non sign-in users
-Multiple locations for inventory
-Scanner integration
-Label maker template

Cons

-It can be a little hard to get lost in the advanced setting if you're not using many features.
-The inability to turn certain features/fields off
-Aesthetics on the user interface
-The lack of white papers/webinars that offer live and up to date case studies or example uses
-The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Pros

User friendly interface allows us to easily navigate across various assets. It makes all the difference (:

Cons

Exporting *.csv files cause problems, since MS Excel does not read properly. There might be a way to view those files clearly, if so please let me know

Pros

It is very helpful to be able to look up an asset by serial number, asset id, comments, etc.

Cons

I find it difficult to process multiple assets at once. For example, when printing tags if the batch is not easily filtered it is difficult to get everything on one download. If I want to print various tags that have nothing in common to filter by then I will have to print each one individually. It has created a situation where a missed asset number will just be abandoned and left in the retired state indefinitely. The function of check in and out has also been abandoned by my company due to the limits on members that can be added as well as the difficulty of keeping up with who should be added or deleted. It has made more sense to note in the comments who has checked out an asset because its far easier to implement and manage. Another note, we have assets that are IT related and non-IT related. It would be very helpful to be able to separate these into groups that may be associated with the admin account related to each department.

Pros

The majority of people do not consider inventory management to be a chore that adds value. Additionally, it isn't done often. Employees are diverted from their primary tasks whenever an office tool is in motion since they must learn how to use this management tool. I seen several of these tools, and they took 15-20 minutes and had a lot of deceptive features. Even if it was my first time, I could have learned how to manage my inventory with this programme in 3 to 5 minutes.

Cons

The web layout still needs some work to make it more user-friendly.

Pros

Very easy to learn how to use the software

Cons

Some notification emails appear even in case of notifications unnecessary (for example because it was already done)

Pros

Tracking inventory, we always know where our products and tools are

Cons

Tough to learn certain aspects , but getting the hang of it

Pros

Easy interface, which helped me in making important checks.

Cons

A lot of reminders sent on my working mail

Pros

In my opinion, the most important features are the asset tracking and the location tracking. This way, we always know where an asset is located and who is it used by.

Cons

I feel like the Check in/Check out feature could use an improvement, because the more assets a business has, the more tedious it becomes to scan them all each time.

Pros

It has all required asset management data in one place

Cons

none I can think of, it is quite user friendly

Pros

Sometimes it helps in workflow.Very easy in usage

Cons

Some flaws are not finalised, so the user has to guess

Pros

I liked that everything was easy to categorize. For example, we deploy laptops called "Loaners" for users who don't have a laptop to use while IT fixes their originals. EZOffice made it very easy for us to put those "Loaner" laptops into a group, and then be able to view every laptop in that group and manage our assets more effectively.
I also loved the "Previous Owner" field, as it helped me trace down some laptops that had seemingly disappeared. Big help there.

Cons

I did not like that it manually assigned an asset to our laptops. That has caused me some inconvenience. While searching for an asset tag that we've assigned, say I'm searching for laptop 2415, I'd put 2415 into the search bar, and there would be several laptops brought up as a result. Each of these laptops had EZOffice's personal asset tag assigned, along with our own, (which were never the same.) It was a pain to have to click on each asset to have to find out what it's real Asset tag was.

Alternatives Considered

Microsoft Excel

Reasons for Switching to EZOfficeInventory

For the groups feature and the depreciated value calculations.

Pros

I love that while the user is able to completely customize it, the software itself is incredibly simple to use. The fact that you are allowed to create your own line items and adjust them as needed has been an amazing feature for me. Also, when I went to import our inventory from the software we had been using, I was really anticipating having to go in and adjust anything that didn't match up. But EZOffice was smart enough to realize this would probably be an issue, so when I imported, any field from the previous software that did not match a field in EZOffice was flagged, and I was given the opportunity to choose what I wanted that field to be named.

Cons

I have honestly had no bad experiences with EZOffice

Pros

Easiness of use, unlimited users for lower cost than other softwares.

Cons

Some of the functionalities are limited or have to be built. Not being able to customize based on needs.

Alternatives Considered

QR Inventory, QuickBooks Desktop Enterprise and Flowtrac

Reasons for Switching to EZOfficeInventory

It seemed pretty easy to use during the presentation and the low entry cost into a inventory software that we currently didnt have.

Pros

* Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office.
* Create a report for insurance claim after loss.
* Tracks asset assignment to sites/individuals via a Checkout/Checkin model.
* Handles concurrent users and conflicts.
* Custom fields can be created to handle the need to store additional information.

Cons

* Had to create many Custom Fields for simple PC asset tracking.
* Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen.
* On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom.
* Layout of asset display screen is not configurable.
* Pricing model is based on number of users configured not the amount of data stored or the databases used.
* Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking.
* All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above.

Pros

You can create any kind of custom reports you want. Sort items by groups and sub groups. It syncs with LDAP. The pricing is competitive. You can configure alerts and custom access rights. It uses QR codes and barcodes. Easy to import existing assets from csv files. I could go on, but my hands are getting tired from typing.

Cons

Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates. This is an extremely minor con.

Pros

Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.

Cons

Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do

Alternatives Considered

Asset Panda, itemit, Sortly, AssetTiger and Cheqroom

Switched From

Asset Panda

Pros

User-friendly, security levels, QR labels,

Cons

The only possible thing I can think of is having comments & attachments for the vendors but the Production Team is already working on that (see you in May :-)

Pros

The program covers a lot of important functions that are not included in all asset tracking software on the market for a very affordable price. The field customizability is a powerful function increasing the effectiveness of the software exponentially compared to the product out of the box. My company was able to add fields that coincide with the other departments to increase the ease of tracking vehicle's fuel and repair part purchasing, recalibration dates, load tests, etc.

Cons

Does not have an administrator inventory function. I would like to see a function allowing administrators to conduct and record a verification inventory. The custody confirmation is an extremely helpful feature, but it is bound to the account the item is signed out to.

Pros

EZO is intuitive to use. I can schedule the use of equipment immediately or months in advance. I can leave notes to my colleagues about what the equipment will be set to and if they can share it for the duration of my reservation. EZO emails me when reservations are ending and allows me to email colleagues about their reservations. Equipment can be categorized into different groups. Manufacturer Specs and calibration records can be attached into EZO for convenience.

Cons

The software is a valuable tool but It needs the administrator to stay on top of changing resources to maximize it's benefit. The team needs to use EZO fairly and properly and not over-reserve equipment.

Pros

The software enables our company which has many different locations to manage all of our assets under one platform. Additionally, the ability to have multiple administrators allows each office to add users and assets as they please without relying on anyone else.

Cons

From a user profile I wish there were more options to search independent history of asset use or create a favorite assets list so checking out assets can be a quicker process.

Pros

We were losing money having to pay to replace lost tools & equipment which were being left on sites. EZOfficeInventory now means that we can track everything we hand out to our sub-contactors & employees to use and ensure we get it back. It is completely worth the time and money to input everything on the system. The QR code feature is ideal and saves so much time. When someone needs to check-out an item, they simply open the app on their phone, scan the code and check out. We only currently use a small portion of the website which is available but will definitely be looking into what else we can use EZOfficeInventory for.

Cons

The only thing which we would change (although it's not exactly an issue at all just slightly time consuming) is when printing the QR codes for each item, we have to click on the link to the QR code, then screenshot the internet page with the QR code on, then paste into a word document, then crop the screenshot to just the QR code, then save the QR code as a .JPG to then insert the image onto our label printing software. If there was an option to save the QR code as an image file straight away that would be amazing however I'm not sure if this is even possible!

Pros

Bringing EZOffice into our environment was not only easy and nearly seamless, the benefits of the software was noticed almost immediately. Having the ability to view specific details of the assets, and their life cycle including purchase date, PO, price, deprecation, images, location AND having the ability to place comments which pertain to the specific items has been invaluable.

Cons

As with any software there is a learning curve before being able to utilize the application to it's full extent. Some things are very intuitive while other things are not as intuitive. IE - when searching for our UID tag numbers, we need to enter an underscore before the asset number to display the specific asset. A minor adjustment and now I understand _0123 instead of 0123 in the search

Pros

The first thing that I noticed was that the software was incredibly easy to use. I had an hour long training with our IT team and after that I was already up and running and was able to perform the tasks that I needed. In addition, each time I have to use the software for something different than my normal workflow, the ease of use makes it easy for me to figure out how to perform that new task.

Cons

It would be nice if there was an API. It would make it easier to automate some of the tasks that we have to perform frequently. The functionality options for the interface are sometimes rigid in that they only offer a fixed set of actions. In addition, a fully functional API would help users integrate the software into their internal automated processes more easily.

For example, it would be nice if we could make a series of API calls to register new devices or upload a spreadsheet in a specific format that contained the information needed to register devices (or perform some other task) and have the software read from the spreadsheet.

Pros

It is nice that it can be accessed on both the web and on mobile devices.

Allows us to keep a good record of the equipment we have, where it is, and who has it. For the most part it does what we wanted it to do.

Cons

The experience on the web app is different than the mobile app. While I don't run into many problems on the web app, the mobile app is a bit buggy and not always the most intuitive. It can be a bit confusing for our staff to figure out how to do things.

Would like it if there was more options for customization.

Pros

The consistently clean, smooth user interface helps to quickly do my day to day tasks. I was pleased that we could mass upload items via an Excel sheet.

Cons

The lack of ability to see pictures of the items while scrolling through the list of items on search results adds the extra unnecessary step of clicking on the item. I was taught a solution to this by customer service that ended up not working at all. I would like a feature to permanently have something shipped out. For example, if I were to add promotional items with a specific qty, I would like to be able to ship a certain amount of these out and that certain amount is just permanently substracted from Inventory rather than sitting in the cart waiting to be checked back in. Creating templates for printing is finnicky to the point where it's taken my team hours to create exactly what we wanted as a printable label.