EZOfficeInventory Reviews

Pros

-Single sign on capability
-Non sign-in users
-Multiple locations for inventory
-Scanner integration
-Label maker template

Cons

-It can be a little hard to get lost in the advanced setting if you're not using many features.
-The inability to turn certain features/fields off
-Aesthetics on the user interface
-The lack of white papers/webinars that offer live and up to date case studies or example uses
-The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Pros

Very useful and easy, also that it’s on you mobile device.

Pros

It's easy to use if you know what you're looking for.

Cons

If you don't know the name of the product you're searching for it can be hard to find through the catalog.

Pros

Easy to use.Great UI.Feature rich.Great support.

Cons

There is not a single thing that I don't like in EZ everything is great.

Pros

The service at EZOffice Inventory has always been incredible. Always attentive and responsive! They are always helpful in teaching you about their inventory, specially their cameras, and always are helpful in last minute requests.

Cons

I did not like that sometimes they would not explain fully how to use certain cameras, and they will just give them to you rather than spending some time showing you how to fully use them

Pros

Accessibility , easy to control inventory

Cons

I didn't come across any cons for this tool till now

Pros

Ease of Use, some flexibility and web based

Cons

Wish I could produce more specific reports

Pros

When I first use the EZO, I found out it's quite easy to use the EZO, and it is very straightforward.

Cons

So far I did not come across any difficulty or anything that had disappointed me.

Pros

There are many features of this software that are paramount. From the easy-to-use mobile app, creating custom labels for assets, keeping track of maintenance on assets.... there are so many easy to use, feature rich features included in EZOfficeInventory.

Cons

There are no real cons of this software that I have uncovered.

Pros

Simple and easy to use, nice UI, responsive

Cons

No Cons!!! Every issue I've had is with administrators and not with EZ office itself

Pros

The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. The ease of editing Services and scheduling services. The App is pretty good too.

Cons

We are working on a one stop shop for a Packing List, but have struggled to make one Packing List that also includes the miscellaneous items shipping and returning. When an item is updated for its return date, I get 20 e-mails of all the items instead of just one e-mail that includes all the items on 1 Packing List.

Pros

I like how every service and item can be linked with timeline of events and actions.

Cons

Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.

Alternatives Considered

ConnectWise Control, Dayforce HCM, Spiceworks, Google Workspace and Zendesk Suite

Reasons for Switching to EZOfficeInventory

The support seems to sincerely want to tailor each users experience to their preference. They implement features based on feedback, and are affordable for the services offered.

Pros

The setup was super easy. And one of the big reasons that we picked EZOfficeInventory is the ability to check in and out devices. Oh, and the depreciation value too, when terminating employees want to purchase their current laptop, we can give them the real-time depreciated value of their device.

Cons

It was the GUI, but then it isn't a con anymore since the update.

Alternatives Considered

Asset Panda

Reasons for Switching to EZOfficeInventory

Best value for the money. Cheaper than others.

Pros

I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.

Cons

At this time there seriously is nothing that comes to mind that I dislike.

Pros

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Cons

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

Alternatives Considered

Construction Tool Tracking System

Reasons for Switching to EZOfficeInventory

We prefered the feel of it and took a vote in the office, it was a clear winner for our needs

Pros

How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.

Cons

The mobile app needs more polishing to substitute working from the browser.

Pros

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

Cons

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

Alternatives Considered

Pendo and monday.com

Reasons for Switching to EZOfficeInventory

Best in product management. Very effective!

Pros

You can create any kind of custom reports you want. Sort items by groups and sub groups. It syncs with LDAP. The pricing is competitive. You can configure alerts and custom access rights. It uses QR codes and barcodes. Easy to import existing assets from csv files. I could go on, but my hands are getting tired from typing.

Cons

Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates. This is an extremely minor con.

Pros

Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.

Cons

Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do

Alternatives Considered

Asset Panda, itemit, Sortly, AssetTiger and Cheqroom

Switched From

Asset Panda

Pros

It does what it is advertised to do, I like that there are alerts setup when changes are made, and I can easily pull up reports when needed.

Cons

I've expressed this in my review.

Pros

The program covers a lot of important functions that are not included in all asset tracking software on the market for a very affordable price. The field customizability is a powerful function increasing the effectiveness of the software exponentially compared to the product out of the box. My company was able to add fields that coincide with the other departments to increase the ease of tracking vehicle's fuel and repair part purchasing, recalibration dates, load tests, etc.

Cons

Does not have an administrator inventory function. I would like to see a function allowing administrators to conduct and record a verification inventory. The custody confirmation is an extremely helpful feature, but it is bound to the account the item is signed out to.

Pros

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

Cons

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

Pros

The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package

Cons

I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out

Alternatives Considered

FlowTrack

Reasons for Switching to EZOfficeInventory

Price and features

Pros

Cost saving was a major factor for us (due in part to COVID). We had been paying over 5k per year for our pervious asset management software and we were still missing key features. So when when we found this was a 1/5th of the cost and had needed features like PO management , custom barcode management, among other things it was a no-brainer.

Cons

No major issues so far. Having the option to export POs in bulk would be helpful. It would also be nice to see new features added more often.

Pros

It is nice that it can be accessed on both the web and on mobile devices.

Allows us to keep a good record of the equipment we have, where it is, and who has it. For the most part it does what we wanted it to do.

Cons

The experience on the web app is different than the mobile app. While I don't run into many problems on the web app, the mobile app is a bit buggy and not always the most intuitive. It can be a bit confusing for our staff to figure out how to do things.

Would like it if there was more options for customization.