User Reviews Overview
About EZOfficeInventory
EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time. Track items across...
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- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Changing the Game
EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.
Pros
-Single sign on capability
-Non sign-in users
-Multiple locations for inventory
-Scanner integration
-Label maker template
Cons
-It can be a little hard to get lost in the advanced setting if you're not using many features.
-The inability to turn certain features/fields off
-Aesthetics on the user interface
-The lack of white papers/webinars that offer live and up to date case studies or example uses
-The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.
Response from EZO
Hi Iliana,
Thank you for taking the time to review EZOfficeInventory.
- We are in the process of updating our UI/UX which will improve Aesthetics like you said.
- We have number of whitepapers/case studies that you can read. You can find them here
(https://faq.ezofficeinventory.com/white-papers/)
(https://www.ezofficeinventory.com/case-studies) moreover we are also initiating webinars, so we will keep you posted.
- I have forwarded your feedback regarding our mobile app and its UI/UX to our product team.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
A great tool
Pros
Very useful and easy, also that it’s on you mobile device.
- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
EZish
Pros
It's easy to use if you know what you're looking for.
Cons
If you don't know the name of the product you're searching for it can be hard to find through the catalog.
Top EZOfficeInventory Alternatives
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Inventory management
My overall experience is great with EZ.
Pros
Easy to use.Great UI.Feature rich.Great support.
Cons
There is not a single thing that I don't like in EZ everything is great.
- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
service at EZOffice Inventory
Pros
The service at EZOffice Inventory has always been incredible. Always attentive and responsive! They are always helpful in teaching you about their inventory, specially their cameras, and always are helpful in last minute requests.
Cons
I did not like that sometimes they would not explain fully how to use certain cameras, and they will just give them to you rather than spending some time showing you how to fully use them
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Product Review
Pros
Accessibility , easy to control inventory
Cons
I didn't come across any cons for this tool till now
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Good Basic Product
Pros
Ease of Use, some flexibility and web based
Cons
Wish I could produce more specific reports
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Experience of EZO
So far so good
Pros
When I first use the EZO, I found out it's quite easy to use the EZO, and it is very straightforward.
Cons
So far I did not come across any difficulty or anything that had disappointed me.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
A convenient and easy to use inventory/asset tracking tool.
Pros
There are many features of this software that are paramount. From the easy-to-use mobile app, creating custom labels for assets, keeping track of maintenance on assets.... there are so many easy to use, feature rich features included in EZOfficeInventory.
Cons
There are no real cons of this software that I have uncovered.
- Industry: Newspapers
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Great software
Pros
Simple and easy to use, nice UI, responsive
Cons
No Cons!!! Every issue I've had is with administrators and not with EZ office itself
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Asset Tracking Tool!
EZ Office has definitely improved our ability to track where all our Assets are and keep track of all their history. We were using an Excel spreadsheet, EZ is much better! The customer support is excellent!
Pros
The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. The ease of editing Services and scheduling services. The App is pretty good too.
Cons
We are working on a one stop shop for a Packing List, but have struggled to make one Packing List that also includes the miscellaneous items shipping and returning. When an item is updated for its return date, I get 20 e-mails of all the items instead of just one e-mail that includes all the items on 1 Packing List.
Response from EZO
Hi Lucas,
We hope to find you in good health.
We're delighted to hear that your organization switched from manual spreadsheet software to EZOfficeInventory. We're glad that we helped to improve your ability to track assets and maintain an active history.
Thank you for the compliments to our customer support team, who try to respond to every query as promptly as they can.
If you encounter any concerns in the future, feel free to drop us a message at [email protected] and we would love to assist you.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Robust and simple for retail and ticketing, not so simple navigation.
I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of use on the web and mobile, but the user interface needs some work.
Pros
I like how every service and item can be linked with timeline of events and actions.
Cons
Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.
Alternatives Considered
ConnectWise Control, Dayforce HCM, Spiceworks, Google Workspace and Zendesk SuiteReasons for Switching to EZOfficeInventory
The support seems to sincerely want to tailor each users experience to their preference. They implement features based on feedback, and are affordable for the services offered.Response from EZO
Hi Jacob, Thanks for reaching out to us. What kind of information are you looking to rearrange? It would help us better if you let us know your use case and we can help you out accordingly. We also have the search bar on the top of the page and you can use it for quick search. Further more with every module we have a help section to facilitate our clients in a better way. Feel free to email us at [email protected] and we will be happy to assist you.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
EZOfficeInventory = EZSetup = BreEZy Experience
Pros
The setup was super easy. And one of the big reasons that we picked EZOfficeInventory is the ability to check in and out devices. Oh, and the depreciation value too, when terminating employees want to purchase their current laptop, we can give them the real-time depreciated value of their device.
Cons
It was the GUI, but then it isn't a con anymore since the update.
Alternatives Considered
Asset PandaReasons for Switching to EZOfficeInventory
Best value for the money. Cheaper than others.Response from EZO
Hi Jonald, Thank you for being a great customer. We are always happy to assist our customers so if there's anything you would like to discuss or share your feedback then do not hesitate to drop us an email at the following address: [email protected]
- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
EZ Office Daily Functionality
In the time that we having being utilizing EZ office, it is a fantastic program that is user friendly and provides the essentials that we require on a daily basis.
Pros
I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.
Cons
At this time there seriously is nothing that comes to mind that I dislike.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
It's good to know what we have and where it is !!
Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be
Pros
We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition
Cons
Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching
Alternatives Considered
Construction Tool Tracking SystemReasons for Switching to EZOfficeInventory
We prefered the feel of it and took a vote in the office, it was a clear winner for our needsResponse from EZO
Hi Dean, thank you for your kind review. We are glad to know EZOfficeInventory is working well for you. Regarding the barcode scanning issue, a Solutions Consultant will reach out to you to figure out what is causing that.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
A brief review of EZOffice
We can now more accurately manage and track our inventory, much better than we could with Spiceworks. The support is great, mobile app needs more work but unless you are on-the-road sysadmin, web browser site works perfect.
Pros
How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.
Cons
The mobile app needs more polishing to substitute working from the browser.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Amazing Software
We are using EZOffice to work as a small media closet within a university. This program allows for everything to be easily tracked, and in-turn it helps our business model. We keep marks on prices and item descriptions to make logging more functional. It's great that this online resource is available for purchase, to help businesses big and small get situated and started.
Pros
The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.
Cons
The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity
Reasons for Switching to EZOfficeInventory
Best in product management. Very effective!Response from EZO
Hi Ulises,
Thank you for taking out time and writing a review for us.
We're glad to hear you had no trouble in using the system and were able to check in your items quickly.
Currently, we are in the process of upgrading our UI/UX design. Kindly stay tuned for updates.
If there's anything we can do to assist you, feel free to drop us a message at [email protected], and we would love to help you.
- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
100 times better than we expected
We researched an inventory system to migrate to a few years ago and we came across EZOfficeInventory. We determined it looked like the best option and it had one of the best prices. Not only have we thoroughly enjoyed everything about EZOfficeInventory since the migration, but since we have the highest tier subscription plan, we can request any new feature that we want them to integrate for us and we have done that several times already. Each time we request something new they always make it happen for us so we have been pleased with every request we have made. One of the coolest integrations that EZOfficeInventory has is that it integrates directly with Zendesk which is what we use already for our help desk ticketing system. I honestly don't know what we would do without EZOfficeInventory at this point. Even the support staff is friendly and quick to respond.
Pros
You can create any kind of custom reports you want. Sort items by groups and sub groups. It syncs with LDAP. The pricing is competitive. You can configure alerts and custom access rights. It uses QR codes and barcodes. Easy to import existing assets from csv files. I could go on, but my hands are getting tired from typing.
Cons
Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates. This is an extremely minor con.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
EZ Office Inventory for Audio Equipment Management
Pros
Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.
Cons
Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do
Switched From
Asset PandaResponse from EZO
Hi Eric, Thank you for your feedback. We're glad that EZOffice is working well for you and helping you with your operations. Please feel free to reach out to us at [email protected] in case you need help. Our customer success team would be glad to address your queries.
- Industry: Facilities Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Great Inventory System
This is a great system. Unfortunately I have nothing to compare EZOfficeInventory as the system we used before was just a spreadsheet. EZOfficeInventory has change the way we manage all our IT equipment and now our Finance department is notified when equipment changes hands and knows exactly where everything is.
I do have a few issues with the system but they are minor complains. You can only view 25 items at a time which makes things difficult as we have over 500 items entered into the system, you are really limited to the search function to look for things, although it does work well. When clicking on items in your inventory it opens to that page. I wish it opened in its own window because when you are making changes to that item, you have to click back several times. I also wish there was a way to separate the inventory completely so that certain categories can have their own separate asset number. Our Finance department expressed interest in using this system to inventory our vehicles, but I cant really do that as it would mix with our IT's asset numbers and I'd really like them separate.
I've only contacted Customer Support one time but they were quick to respond and resolve my issue.
If you are still using a spreadsheet to keep inventory I highly suggest trying out EZOfficeInventory as it is a great system to use.
Pros
It does what it is advertised to do, I like that there are alerts setup when changes are made, and I can easily pull up reports when needed.
Cons
I've expressed this in my review.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Well Thought Through Program
The customer service team was great to work with during our fielding, they were quick to answer questions and interface with the design team when I had functionality questions and even ironed out a bug in the app I ran into. Great overall product
Pros
The program covers a lot of important functions that are not included in all asset tracking software on the market for a very affordable price. The field customizability is a powerful function increasing the effectiveness of the software exponentially compared to the product out of the box. My company was able to add fields that coincide with the other departments to increase the ease of tracking vehicle's fuel and repair part purchasing, recalibration dates, load tests, etc.
Cons
Does not have an administrator inventory function. I would like to see a function allowing administrators to conduct and record a verification inventory. The custody confirmation is an extremely helpful feature, but it is bound to the account the item is signed out to.
Response from EZO
Hey! Hope you are doing well. Thank you for the positive feedback - we really appreciate you advocating for the product in your organization. We have also forwarded your concerns to our product team so they can further evaluate them. If you stumble across any issues, feel free to reach out to us at [email protected] and our customer success team will be happy to assist you.
- Industry: Entertainment
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
EZ Office Inventory Review
I have been using EZ for the past 4yrs and it has done what we have needed it for.
Pros
The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.
Cons
I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.
Response from EZO
Hey Eddie,
Thank you for expressing your view to us. We give our clients the flexibility to add their company name, logo and have their own subdomain. As far as the main Dashboard screen is concerned, make sure you customize and set your own KPIs as per your requirements. Traditionally, our focus has been more on giving our customers a feature rich system but this year, especially with the launch of our new UI, we are focusing more on the aesthetic appeal and customization involved in the system. This includes internationalization, which will give our customers the flexibility they need in terms of renaming fields and an over-all update of our mobile app. We're very eager on collecting feedback on our UI so please do reach out to us at [email protected] and we will be happy to pass it on to our product team for consideration.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
EZOfficeInventory has been very useful
Overall, it has been a very useful tool to keep track of our POs and items in the lab
Pros
The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package
Cons
I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out
Alternatives Considered
FlowTrackReasons for Switching to EZOfficeInventory
Price and featuresResponse from EZO
Hi! We are sorry you are experiencing issues with EZO. Could you email us at [email protected] with more details? Someone from our customer success team would love to troubleshoot this for you.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Made my life a whole lot easier!
I must say it's good. We had an issue with getting support with our previous software. But not so with EZOffice. I think having accessible support is key for any software that runs a large portion of your company.
Pros
Cost saving was a major factor for us (due in part to COVID). We had been paying over 5k per year for our pervious asset management software and we were still missing key features. So when when we found this was a 1/5th of the cost and had needed features like PO management , custom barcode management, among other things it was a no-brainer.
Cons
No major issues so far. Having the option to export POs in bulk would be helpful. It would also be nice to see new features added more often.
Response from EZO
Hey, Allen. Thank you for elaborating on the cost factor. We completely understand how COVID situation has changed the dynamics of industry all over the world and we have gone out of the way in assisting our clients with their costing concerns. We do take in feature requests and add new features given their usability and requirements from the client side. I will definitely pass on your request to my team and we will update you accordingly.
- Industry: Environmental Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Good inventory software
Pros
It is nice that it can be accessed on both the web and on mobile devices.
Allows us to keep a good record of the equipment we have, where it is, and who has it. For the most part it does what we wanted it to do.
Cons
The experience on the web app is different than the mobile app. While I don't run into many problems on the web app, the mobile app is a bit buggy and not always the most intuitive. It can be a bit confusing for our staff to figure out how to do things.
Would like it if there was more options for customization.
Response from EZO
Hi Eric,
Thank you for taking out time to write us a review.
We're glad that you found EZOfficeInventory easy to access from your mobile and web devices.
We're happy your company chose us and feel free to reach out to us at [email protected] if you have any queries in the future.