Dext Prepare Reviews

Pros

I can auto-forward bills and invoices I receive via email to Receipt Bank, the ones which are consistent, I can even auto-publish to my accounting software (XERO)

Cons

I'm in Canada and have a few bills I pay in US funds. Occasionally a receipt will spontaneously switch currencies for no apparent reason.

Pros

Easy setup and integration with QuickBooks Online. Clients find it quick and easy to use, which is a must to get everything done in a timely manner.

Cons

I find the monthly tiered subscription pricing to be a bit expensive.

Pros

I feel so disheartened by Dext & Google Play! They offered me a discount (without refunding my original purchase), yet they didn’t offer to only charge the difference between what I’d already paid and the next subscription level. WHY???

Cons

I mistakenly subscribed to Dext’s “Business Plan” through the Dext app. I couldn’t figure out why it didn’t function like it was supposed to. Once I figured out that it was called “Business” and not “Business Plus” I realized I must have subscribed to something different…I didn’t know they offered anything different from their website.
I contacted Dext right away and told them I want to upgrade (or refund to upgrade on my own). They told me Google Play can refund this. I communicated with Google Play. They said, “We can’t do this, only the app developer can. I asked, “How do I communicate with the app developer?” They gave me the same email address that I previously used to communicate with Dext. I went back and forth many times (over the course of a month) communicating with Google Play and Dext; both telling me the other can help me.
In the end, Dext offered to cancel my current subscription (but I wouldn’t get a refund) and then they’d give me 20% off a new subscription. Dext is EXPENSIVE and now I have to pay double, when I asked to be upgraded (or refunded) right after I bought it. WHO is lying to me? In the end, Dext simply closed the case on me instead of offering me the upgraded subscription for the price difference. UNBELIEVABLE!

Dext told me that I hadn’t heard of this lower level subscription because they got rid of it as it wasn’t popular, but that Google Play kept it.

Pros

Using the app, I can easily add invoices to Dext and then edit them before publishing into my payroll software. Invoices are stored so I cab refer back if I need information in the future

Cons

I can't access all features through the app and have to use the desktop version

Pros

Dext, although higher price, is our preferred purchase invoice data capture system. Its more powerful, so if the client is of a certain size then it is worth the extra outlay to save time

Cons

As long as you know what it is capable of, its hard to fault

Pros

What I liked most about this software was it was able to import receipts

Cons

What I liked least about this software were the customer service and the price.

Pros

The data extraction worked great and the ability to also automatically mark payments to bills is also a timesaver. The ability to post multicurrency bills is a great feature.

Cons

It took quite a while to have everything set up, sometimes the data extraction did not work for an unknown reason. Does not work for extracting data from bank statements.

Pros

The accuracy really is superb! It is amazingly how accurately it gets the information required from what is often messy, crumpled or poor quality receipts

Cons

The main criticism is that I need a totally separate account per business. Would be better to handle multiples from one login. Also seems bonkers to have to pay extra for more users, has no bearing on the required server time or functionality's...eg zero benefits to just sharing a login .so to charge for it seems wrong. Lastly, the GUI could be modernized slightly

Pros

The app is so intuitive and easy to use. It makes batch inputs a breeze.

Cons

It would be useful to be able to search through invoices with specific words... such as avocado -to see which invoices had avocados on them. Currently, I can only search by supplier.

Pros

Dext Prepare automatically categorizes transactions, making it easy to keep track of income and expenses.it is integrates with popular accounting software like QuickBooks, Xero, and Sage, allowing you to easily export your financial data.

Cons

Dext Prepare features and interface may take some time to learn and get used to, especially for users who are not familiar with accounting software.its accuracy depends on its OCR technology, which may not always accurately read all receipts or invoices.

Pros

Receipt Bank is easy to track bills and receipts and useful to publish into accounting software. Also, Receipt Bank could assign different roles among users, which saves time for review and approval of reimbursable expenses. Last but not least, it keeps adding features like bank statement fetch, which creates efficiency for bank reconciliation.

Cons

If bills or receipts are denominated in foreign currency, the exchange rate used by Receipt Bank is different from that by Accounting Software. To have a consistent rate across the book, we have to manually refresh the bill date to have a consistent exchange rate.

Pros

Receipt Bank promised a lot and delivered extremely poor service. It simply did not do what it said it would do.

Cons

It combines multiple receipts into one entry, entirely in error.
It fails to recognise the currency of the receipt.
It mis-reads the receipts - inputting incorrect numbers and names.
It corrupts easily, locking a lot of entries inside the app but unable to generate a spreadsheet. There is no way to extract the data from the corrupted app, so you have no choice but to enter all the data again or create your own spreadsheet and enter it there.

In all Receipt Bank was a complete waste of money and an enormous waste of my time.
I strongly recommend anyone against buying Receipt Bank. It is easier to create an excel document of your own which you can run on your phone. If you want to you can add in drop-down menus to make data entry quick and easy. That is much easier than trying to mess around with the grossly faulty Receipt Bank app.

Pros

Fast, efficient, and I am always on top of my bookkeeping.
I scan receipts with the iOS Dropbox app and place them in a shared folder. The next day my receipts have been data-mined, and are ready for me to double check before pushing them to my FreeAgent account.
This process shaves hours off my monthly bookkeeping.

Cons

Occasionally there is a small error in the data mining, usually due to a receipt displaying information in an unusual place or style.

Pros

Dext is a great software to eliminate the need for keystrokes to enter data into accounting software.

Cons

The system can often be a bit temperamental and extract the incorrect information from the source document.

Pros

The company is really responsive to improving the product. Simplifies the Accounts Payable Process and saves a lot of time.

Cons

sometimes AI picks up the wrong supplier and you need to be alert to this especially for autopublish suppliers.

Pros

the software is very capable at image recognition and determining exactly what was charged. It also does a good job of archiving said expenses.

Cons

I think there could be more done to notify the user of the expenses once they have been succesfully processed. I also think that it could do a better job when it comes to determining exchange rates for expenses. It would be great if they could find a way of linking the exchange rate used to the card that is paying, rather than guessing or using a value from another source.

Pros

Expense reports allow for multiple line items and attachments to each saving time with reconciliation
Approval tier for expense reports for compliance
Matching invoices/receipts to Quickbooks softare when transaction located makes it easy

Cons

Does not download statements, e-transfer details, or cheque images from financial institution like Hubdocs

Pros

This software has a mobile app which is incredibly useful as you can just take pictures of the receipt while you're out and about so don't have to worry about keeping them safe. the app itself is simple to use, though could be fine-tuned. The accountants at receipt-bank are switched on and will follow-up with any outstanding or incomplete expenses, and answer any question you may have about the status of a particular expense very quickly.

Cons

In the app there are some unnecessary fields that you don't have to fill in, but they are named the same as one which you do, which was confusing at first, but now I am used to it. Also the accountants ask how you paid e.g. personal card / cash, or a company card etc, but there is no option for this so you have to remember to write it in the notes section, which is not an issues, but something to bear in mind to avoid hassle further down the line.
It is also worth noting that the expenses take a while to verify, so submit then and maybe check on it in a day or so rather than expecting it to accept it then and there.

Pros

This software is so helpful in clearing all the receipts/invoices/statements from my desk. I either photograph with my phone or attach from email and then I can shred or delete. I've gone from spending hours filing to minutes uploading. Awesome program!!

Cons

Sometimes it takes awhile for the invoices to be processed but I don't find that a big concern as I have plenty of other work to get on with.

Pros

It saves time by finding most of the information it needs and then lets you review it. Allows for people to submit receipt online, which is great for a business where most employees are spread out across Canada.

Cons

Some things are confusing when submitting receipts by email. For example, if you send an email without an attachment, then the email itself becomes the receipt, but when it has an attachment, the information someone might have written in the email itself does not show up anywhere, since only the attachment will show up as a receipt. This makes for some confusion for our users.

Pros

This is a must have application as it just cuts down so much admin. Supplier rules and giving employees their own logins to do expense reports makes it so easy to implement and get running.

Cons

System has some things missing such as multiple accounts with the same email. There is also the issue of no multilevel authorisation processes.

Pros

The ability to take a picture of a receipt while traveling and not have to stress about losing them has been great. The software also has OCR, which scans each receipt and picks up which vendor the purchase was made from - allowing the user to make edits afterward but not have to input a ton of information in the beginning.

Cons

I wish there was a way to bypass the scanning feature. Receipts will sometimes process for over 5 hours, and if I'm working on an expense report I'd like to be able to type in the information myself if it'll go faster.

Pros

Great idea, if it worked (would be really quick and easy to use), and if it had decent customer service (so when things go wrong they are easy to sort out), but it doesn't and they don't.

Cons

Can't upload receipts separately.
I have 2 taxi receipts for the same day for the same amount (as I rounded them both up) despite the receipts looking completely different (one with about 2 lines of writing, the other with 6) Receipt Bank keep combining the receipts into one, and then deleting new versions when I try to upload them separately.

Apparently, it isn't an issue with the product because they match, supplier, date and amount but bear in mind they choose the supplier and set them both ton Taxi (whereas I would have been more specific).

They send me a link to sort it out, but the link went nowhere and ended in Oops, you've taken a wrong turn.

Now they have stopped replying.

Poor product and poor customer service.

Pros

Receipt bank is great for organizing expenses. You snap a photo and when processed you can organize by date.

Cons

I use the software for expense reimbursement. It can get annoying taking a picture then waiting till later in the day for it to get processed.

Pros

I like Receipt Bank because, as a user, I can easily pull up my app and record my receipt and add any additional details within a few minutes of receiving the receipt.

Cons

The desktop version could be updated on a more consistent basis.