Sage 50cloud Accounting Reviews

Pros

I have used this software for 28 years from DOS to version 28. Its always delivered when required and good support when needed.

Cons

Recent prices changes have been a challenge and too much for some cleints.

Alternatives Considered

Xero

Reasons for Switching to Sage 50cloud Accounting

Desktop based and interating with my add in software The Analyser.

Pros

I like that you can delete journal entries if you posted it in error or need to make an adjustment. Other software would require you to do a separate journal entry to reverse the original entry. This software allows you to delete it as if it never happened. I like that because it helps keeps the GL looking clean.

Cons

I wish there was a faster way to drill into invoices/payments that are tied together.

Pros

As a complete novice setting up my own consultancy business as a 60 year old I found the software very simple to use and with all the functionality I need.

Cons

I have not been able to work out how to change an Employee over from fortnightly to monthly pay runs and so I am having to run parallel fortnightly "nil" Payroll runs and the new "live" monthly payroll.

Pros

unable to comment as 9 out 10 times does not work

Cons

if we are paying for a service we should not wait day to access the sevice

Pros

Monthly, Quarterly Reporting and Payroll .

Cons

Inventory . Was not a feature that I would ever use.

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage 50cloud Accounting

Comfort level and the ability to pay bills on my own.

Pros

It's nice when it works but it doesn't work on all my computers.

Cons

Getting it set up for a shared company is next to impossible. I've been working with support for three months now trying to get this to work. It still doesn't work.

Alternatives Considered

Bench

Reasons for Choosing Sage 50cloud Accounting

Quickbooks took funds out of my bank accounts against my wishes.

Switched From

QuickBooks Online Accountant

Reasons for Switching to Sage 50cloud Accounting

Price and value

Pros

Good product with lots of useful features.

Cons

A simply version with stock control would be great

Pros

The product is easy to understand for accountants. It is fairly stable with little data corruption (normally). the reporting and layouts are familiar.

Cons

Few add in apps. The bank feeds hardly ever work and the inability to edit transactions means that journals are required to fix errors, resulting in messy ledgers

Pros

Ease of use is what we enjoyed using this software

Cons

We manufacture products therefore needed lot control however SAGE50 only allows serial lot control which made it more overall work to control our products.

Pros

It is professional software for accountants. It is fast and has no downtime.

Cons

It is far behind QuickBooks Online. Sage needs to improve its user interface. it is okay for an accountant to use but I found it hard for clients to work with it.

Pros

Sage 50 is extremely easy to use and capable of adapting to most small to medium size business needs. Because Sage 50 has evolved there are also many partners available to help create custom reports, or extend the core functionality of Sage 50.

Cons

Unfortunately, Sage 50 doesn't allow a lot of customization to workflows, data collection, etc. It also does not collect some key data that is imperative to doing business in today's age, such as Phone Numbers and Email Addresses when creating Quotes, Orders, and Purchases. This is critical data when working with customers. Sage 50 also limits the number of contacts associated with Customers and Vendors to 20? This isn't enough, and, why limit it?Lastly, Sage 50 offers a low Database Size before it becomes sluggish and somewhat unusable, forcing data purging.

Alternatives Considered

QuoteWerks and QuickBooks Desktop Enterprise

Reasons for Choosing Sage 50cloud Accounting

Sage 50 was a better fit for our company.

Switched From

QuickBooks Desktop Enterprise

Pros

I have used Sage for at least 20 years, going through I don't know how many name changes. Back when it was on a CD I didn't have a problem at all. At one time I had 2 stores and 8 employees. Now I am semi retired and work alone. It has served me well.

Cons

Some where along the way THEY decided to upgrade me to a higher level version on the Cloud. I don't want the Cloud. But since they upgraded me to a very costly version, there is no way they can downgrade to a simple version. All I want is the simple Traditional version. In January I had to reinstall the software, which I did. My invoice says this subscription expires 04/04/2021. But they are now billing me $732.95 due 04/06/2020, saying the other invoice is not correct. Their customer support if Horrible, IF they actually ever call you back. And thy aren't there on weekends.

Pros

Accountants are very familiar with this - almost an industry standard.
Core accountancy functions are strong

Cons

Some aspects are hard for non-accountants to understand the terminology. Cloud implementation is only partial, Its a dektop product with uploads and synchronisation to other computers via cloud. We suffered several disconnects and issues that needed the remote stations to be re synced losing work. Some of the more peripheral aspects (Sales orders, purchase orders, stock management) had some limitations and there were several places where it was easy to accidentally mark every quote in the system as won if you did not have anything selected. No link to cloud payroll from sage - needed the much more expensive desktop software or manually enter payroll data into Line 50 every month

Pros

Hard to say. Its too expensive. Support is useless. Has lots of technical glitches. Backup is unreliable.

Cons

tech support! Free tech support is included with the subscription. But if you can't talk with a real person, what's the point? When you get a real person, they only send you a "help article" that you can google.

Pros

Sage 50 was the accounting program I used to recommend to all my small business clients. Stable program that has most of the simple functions needed for most small businesses. Most used small business accounting software among my clients and almost all bookkeepers in our area use and have experience working solely with Sage 50.

Cons

It's not the most user-friendly program and has a reputation of being difficult for non-bookkeepers and bookkeepers alike to use properly. Sage has been slow to make it more user-friendly and were behind in moving to cloud options. Personal experience is Sage support is very slow to respond to queries.

Pros

The pro was that i was familiar with this software after working with it for 30 + years, but no longer. Customer support is not good.

Cons

Disconnect, with no alternative then to pay 400 % + markup. Very unhappy customer of 30 + years, will no longer be a customer

Pros

Access to my Accounts in real time on my mobile device.
Easy to use and covers all that I need for a small business owner who is the the head cook and bottle washer.
I can process payments and check on outstanding receivables while on the go. check stock and see sales.
the reports are exactly what I need to know to make informed decisions
I can communicate with my customers and suppliers with built in correspondent templates.
based on the information at my finger tips I can have a better relationship with my supply chain and customers.
requires very little setup.

Cons

I am sure that I will think of one in the future but for now I am at a loss. the speed could be better when searching a large record set, buts thats on me and my resources.

Pros

It is easy to teach a new user how to begin entering transactions. You can set up an assistant to begin entering basic transactions almost immediately. When searching a list (purchases, payments, etc.) of transactions, it is not necessary to have entire name or number. The software will locate the search criteria even if it is just a couple of characters in the middle of a string of text.

Cons

Chart of accounts does not have a true hierarchy so you cannot get totals to roll up for sub accounts. It is often tricky to customize a report accurately. Some reports will omit data because it comes from a specific "journal" and there is no way to make the report include all relevant "journals".

Pros

Fine once you get used to it; it is not as user friendly as Quickbooks

Cons

Functionality between computers has been a problem and tech did not help; read below

Pros

Sage is regularly updating and improving their software. There are many ways that you can make mistakes, but if you know what you are doing it is generally easy to fix said mistakes. The reports are a life saver when it comes time to do taxes or if I simply need to review something on an account.

Cons

You will want at least a very basic accounting knowledge before trying to use this software if you are starting from scratch.

Pros

The accounting is fairly easy to use, accountants like using it

Cons

The subscription model they have gone to is criminal! They literally disabled functionality in the software I paid for years ago and require a subscription if you want to use it.

Pros

It is very easy in everything, layout, finding a feature and above all, the customer service. Love it

Cons

I have not found much that I do not like about Sage 50 cloud, very easy in everything

Alternatives Considered

SAP Business One

Pros

Ease of use. Ease of installation. Great add-ons available.

Cons

No electronic/ACH payments available for Vendors.

Pros

This software is great for small businesses like ours who have a huge inventory list (8,000 plus items), and customer support gives quality service.

Cons

This software makes you close out each month before the system date will change to the current month. This takes some time to do that monthly (and seems unnecessary to me) but time spent can be kept in check if you keep your records up to date and balance daily/weekly. Payroll is less user friendly than Quickbooks and updates are harder to apply.

Pros

I know it. Been using it for nearly 10 years. Originally used 2011. Then, recently upgraded to 2020.

Cons

Unstable (breaks easily). Horrible customer service. To support that statement: I've been on hold for 1 hour 43 minutes and I'm still on hold. No joke. I tried the chat option (worthless, they couldn't help). Tried the call back option (missed the call because it was 2 hours 20 minutes after I called and, uh, I was in another meeting).