User Reviews Overview

About Price2Spy

Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands, and distributors from a variety of industries. The solution offers tools to monitor, track, and analyze...

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Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
5.0

Browse Price2Spy Reviews

97 of 97 reviews
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Dave
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2018

Exceptional Software, Even Better Support

Pros

Pros
- Automatically checks pricing as regular as you need it
- Repricing reports very easy to use
- Links to Magento store for fully integrated solution
- Price2Spy staff go well above and beyond to help
- Timeline view is invaluable to see which store dropped a price first

Cons

There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.

Response from Price2Spy

Thank you very much for your kind words, Dave! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 20/02/2019
Igor
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/10/2018

Price2Spy - Great tool / moderate cost / exceptional customer support

If you're dealing with hundreds or thousands of products as we do and trying to monitor competitor sites manually you should definitely check out Price2Spy. It helped us to save significant amount of time from our routine tasks (such as, data processing and product pricing). So now, we can really focus on what matters to our business.

Pros

There are many benefits of using Price2Spy, below I'll only be able to list some of them:

- As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions
- We're dealing with 1000s of products, and we needed as much automation as possible
- The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors
- The reports are instinctive and easy to generate, and most of all, simple to interpret
- Price change alerts (received via email) have multiple triggering options to choose from which is great
- Automated repricing works like a charm, so we do not have to put manual effort into it
- Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!

Cons

I have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.

Response from Price2Spy

Thank you very much for your kind words, Igor! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 13/09/2019
Claudia
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

3
Reviewed on 03/10/2016

Improvements

I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use.
But I have found some issues:
- I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore!
- Sometimes the price from Price2Spy is different from the price in the Url
- For "ebay" a lot of time the Url still working, also if the product is not available

Pros

It is easy and intuitive to use.

Cons

1. The correspondence between price2spy and the price in the urls.
2. Not existent Urls

Response from Price2Spy

Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!

Replied 04/10/2016

Top Price2Spy Alternatives

Verified Reviewer
  • Industry: Sporting Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 04/03/2020

Great for Smaller Companies

Price2Spy has been our go to price comparison tool for years. We loved what they offered, but as we have shopped around and seen newer products, we are noticing some gaps in functionality.

Pros

We have used Price2Spy for years as our only price comparison tool. It is an incredible value for the service they offer and their customer support is second to none. We have been basing our merchandising decisions off of the data that Price2Spy provides.

Cons

As our company grew we realized that we needed a more robust price comparison tool. Price2Spy wasn't cutting it anymore. There are features of newer tools that should be standard in a price comparison tool and we are realizing that now that we have options. For one, the inability to upload a product list on our own is a big deal. We have to go through customer support (who have been incredibly helpful) in order to upload the csv files.

Response from Price2Spy

Thank you for your review, we really appreciate it. We're happy to hear that you're satisfied with our support and services! Please keep in mind that we provide a wholesome solution from small to large international companies, worldwide. On top of that, we always do our best to meet every requirement, so please send us an email to [email protected] and we'll be happy to consider your suggestions. Hopefully, you will be able to benefit from using Price2Spy even more in the future!

Replied 29/06/2020
Manuel
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/06/2022

Price2Spy is the best spy gear in the market, hands down

Price2Spy is an incredible tool. Its sleek design and automated features make it easier to use than any other spy gear on the market. The customer service is also impeccable, I always get a response within 24 hours and my issues are resolved as quickly as possible. The customer service is also impeccable, I always get a response within an hour. The prices are also very reasonable for all the features that are provided.

Pros

This platform has the facility that it is easily combined and adjusted to other platforms according to their updates. Through email notifications, it issues alerts regarding internal and external market data, competition, prices, product profitability and, based on this, the company and the user carry out studies, analyses, and comparisons in real-time, which allows them to carry out and apply the appropriate marketing strategies and make the right decisions in order to place the product in the highest standards of positioning and scalability within the network. These notifications and alerts are received either by mobile or PC.

Cons

The software does not perform automation and comparison of price data that allows a 100% complete match of the products that are available, therefore it is done manually and automatically.

Response from Price2Spy

Hello Manuel,

Thank you for such a detailed review! We will definitely take your comments into consideration and try to further improve.

Replied 25/01/2023
Fabio
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2022

Price2Spy is good

As an ecommerce price checking is an important part of Our business. Price2spy is the software that fit better Our user case. We think it is perfect also for small sized business like Us.

Pros

Price2spy enable Us to keep monitored Our main competitors with little effort and have become ain important part of Our pricing strategy. I definitely like the product.

Cons

There is nothing actually that We dislike. We would like to see some improvements to make a better User Experience on the interface but overall it is already very good

Response from Price2Spy

Hello Fabio,

Thank you for spearing some time reviewing Price2Spy. Great to hear that you don't have any complaints, and regarding User experience, we will do our best to improve it even further.

Replied 25/01/2023
Lars
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2022

Great online environment for price management

Since using P2S, we can now offer our products in line with the market.

Pros

- easy in use- uncluttered- support in Dutch language- clear reports- implementation with Access database- outsource a lot of work- any problems are solved quickly

Cons

No cons so far. Very occasionally P2S does not grab certain pages, but that is often restored at the next price check.

Response from Price2Spy

Hi Lars,

Great to hear that you have had a positive experience with Price2Spy!

Replied 25/01/2023
Verified Reviewer
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2017

Must have price monitoring software

The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels

Pros

The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business

Response from Price2Spy

Thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy.

Replied 13/09/2019
Anat
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/03/2018

Price2Spy are our online price monitoring tool in the company

I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.

Pros

Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.

Cons

The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.

Response from Price2Spy

Dear Anat,
we sincerely appreciate your feedback! We enjoy our mutual collaboration very much.
We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!

Replied 09/03/2018
Verified Reviewer
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/01/2019

Price2Spy

I really love how this software works and and like I said before, customer support is the best I've ever had!

Pros

Well, product does what it promise and really good way too. It filled all my needs what I was looking for.
But I was most impressed about customer service. I must say it's best I ever got!
Also integration is really nice.

Cons

Well.. It's not any problem but sometimes system does not find correct price from competitors site.
But team handle these things in no time and it's fixed quickly.
If I need to say something "bad" it would be bit old looking interface. Not so modern and fresh but I think it's not so relevant.

Response from Price2Spy

Thank you very much for your positive review! We are very happy to hear that you're satisfied with our support and services. We will definitely continue doing our best in helping you out benefit most from using Price2Spy!

Replied 13/09/2019
Kasper
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/10/2017

If you put in the work to set it up, P2S gives you a comprehensive overview of your competitors...

It saves us a lot of time when it comes to monitoring online prices for our products

Pros

P2S gives us a quick look into how our products prices are placed in the market and makes it fairly easy for us to adjust them to remain competative.
One of the best things about P2S is not only the software itself but the support staff behind it who are quick to respond and offer solutions to any challanges we might have.

Cons

We'd like to have had the opportunity to monitor competitors shipping costs along with product prices out of the box but again, the support were quick to adjust to our needs and gave us a working solution so that wasn't too bad.

Response from Price2Spy

Thanks for the positive review! We at Price2Spy really appreciate our client's opinion and we do our best to take all your suggestions into consideration. Your feedback can help us improve our services so you can benefit from Price2Spy even more in the future!

Replied 17/10/2017
Camille
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/04/2019

Tough to setup but it deserves it after all

Pros

So many reportings available making sure we can identify & read into competitors pricing strategy

Cons

The set-up has been a real struggle on our side as we couldn't use the automatch so we have to copy/paste 1 by 1 all the links we want to monitor and getting the feed in the correct format hasn't been easier

Response from Price2Spy

Thank you for your review, we appreciate your feedback. We're happy to hear you're satisfied with our support and services!
Please keep in mind that we provide a manual matching option as well, so in case you ever need help with matching your products, just let us know and our data entry team will do all the hard work for you.

Replied 15/05/2019
Matteo
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/05/2022

The unbeatable price control software

With this software we have been able to optimize the positioning of each category in our assortments, we are able to identify every change in the prices of our competitors with maximum speed and certainty.

Pros

With all the countless reports available in the software, you can perfectly analyze the pricing of your company.

The costumer service is of high level always available and fast in solving any problem.

Cons

There is nothing I would not recommend about this product.

Response from Price2Spy

Hello Matteo,

Great to hear that you're satisfied with Price2Spy. Please let us know in case you face any issues.

Replied 25/01/2023
Lluis
  • Industry: Business Supplies & Equipment
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/12/2016

Amazing market tool

Since we got Price2spy, it's very easy to check how our dealers and competitors deal with our products price. Just a great tool!

Pros

Absolute pricing control

Response from Price2Spy

Hi Lluis, thank you so much for the positive review! We'll will do our best to keep delivering the service you need!

Replied 20/02/2019
Garboan
  • Industry: Media Production
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/09/2017

Fast development for personalized report - on request

Personalized reports

Pros

The possibility of creating personalized requests. Also we had bonuses on the development of our personalized request. Ex: we forgot to something on the start and after the dev was done, we requested the forgotten additional feature and it was implemented for free from price2spy dev.

Response from Price2Spy

Thank you very much for your feedback, Dan! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

Replied 18/09/2017
Jason
  • Industry: Leisure, Travel & Tourism
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 03/09/2019

Price Monitoring made Easy

Price2Spy helped us automate what was a labor intensive requirement. And the result arrive in our inbox every day with a full competitor price analysis.

Pros

The software makes the repeative task of monitoring our own and competitive pricing a breeze. Support was great and help went above and beyond what was expected. Setup is simple and it has paid for itself many times over.

Cons

Would like the ability to send more than 1 automated report at the basic levels.

Response from Price2Spy

Dear Jason, thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy. Regarding the automated reports, we'll be happy to provide you additional automated reports!

Replied 09/09/2019
Marie
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 15/10/2019

Review Gymna

Good and good customer service

Pros

I like the Excel overview because this is very clear. I can fast see if I have to change prices.

Cons

If links change you have to adapt everything (which is normal of course)

Response from Price2Spy

Many thanks for your feedback, Marie! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 22/10/2019
Antoine
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2016

Price2Spy Review

easy to use, good service and helpdesk, helpdesk in own/native language, all kinds off different packages for different use and/or websites.

Response from Price2Spy

Thanks a lot for the positive review! Hopefully we will continue the same way.

Replied 28/09/2016
Angela Anastasia
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2017

After 2 months, we are happy we found this useful price monitoring tool.

It helped us monitor our competitors and their pricing policies without having to manually check their websites every time.

Pros

The many types of reports we can pull out in order to manage the pricing information.
The price / quality ratio.
The Customer service (very prompt and helpful answers to our inquiries, very open to our suggestions and demands).
The high level of customisation of the account and features, according to each business's needs.

Cons

Price2Spy has offered excellent price monitoring services, and all of our suggestions were taken into consideration. We have great confidence that the features that we asked for and are not yet available will become basic Price2Spy features in the very near future. Therefore, we cannot point out any bad / faulty / inefficient / insufficient or unsatisfactory features of Price2Spy. There simply aren't any, in our opinion.

Response from Price2Spy

Dear Angela, many thanks for your feedback! Price2Spy team highly appreciates it and we will definitely continue doing our best in helping you out benefit most from using our services!

Replied 06/12/2017
Richard
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/01/2019

Increased sales/profits in 1 month

Pros

This has changed our online strategies allowing us to react instantaneously to the market. It has increased our overall sales and profit margins. Great piece of software. We work in Ex Vat, the support team are fantastic, quick and efficient, they changed all of our URLs into Ex Vat for us. Simply Brilliant.

Cons

Not found anything that impedes us in what we want to get out of the software

Response from Price2Spy

Thank you very much for your kind words, Richard! We are very happy to hear that our software helped improve your business so quickly and that you are satisfied with our service!

Replied 11/02/2019
Shani
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 27/05/2020

Price2Spy

they are doing great job and their customer support is awesome. Very nice to work with them!

Pros

customer support is great and price is fair

Cons

the tool is sometimes slow and get stuck when there is many data

Response from Price2Spy

Many thanks for your feedback, Shani! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 29/06/2020
Kallum
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/07/2019

Great Software, Helped Us Orientate Our Market Position Accross Hundreds Of Products

Overall great experience, easy to learn interface, actionable & easy to interpret reports and a reasonable data collection frequency.

Pros

Very easy to read data, the 'share of cheapest product' auto-generated reports were key in helping us decipher our market positioning. The Price Matric report is invaluable when assessing product for product competitiveness, other tools make it harder to get this granular detail so quickly.

Cons

Overall a good experience, there were some features lacking when we signed up but I have been told they are releasing a set of new ones. Also the interface is a little dated looking, however this does not affect the performance at all.

Response from Price2Spy

Thank you very much for your positive review, Kallum! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 13/09/2019
marsella
  • Industry: Wholesale
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 21/09/2016

Great pricing software!

We've been using Price2Spy for several months ago and it gives an insightful result of how we're doing (in terms of pricing) compared to others.

Pros

A clear and easy-to-read report layout.

Cons

Unable to refresh the price for several SKUs together on timely basis. As fashion changes price frequently, price in the report sometimes doesn't match with the current actual price.

Response from Price2Spy

Thank you for the positive review! We will do our best to keep up the good work.

Please note that Premium price plans give you more price checks per day which keeps the prices even more up-to-date.

Replied 26/09/2016
Alessandro
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 06/10/2020

Alessandro BESPECO review

FANTASTIC...absolutely the bst provider for price monitoring

Pros

Just in time and great accuracy of price changes

Cons

sometimes it's slow in charging the pages

Response from Price2Spy

Thank you so much for your feedback, Alessandro! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to help.

Replied 29/10/2020
Wendy
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/09/2016

Good software but still needs improvements, excellent customer service!

The program is relatively easy to use, there are glitches in the systems but Price2Spy team is very responsive in answering questions and helping out.

Pros

It saves me time to manually check all the websites

Cons

It is not capable of checking multiple product pages like Amazon, so I have to manually check those.
Also, you cannot modify the site names which could be confusing. For example, ebay pages would just show up at ebay. But I have several ebay pages that I would like to rename them to the specific seller but I am not able to modify that. So each time I have to manually click into the link again to see which seller it is.

Response from Price2Spy

Thank you for the kind review - we value your feedback! Please keep in mind that we do offer solutions for monitoring individual sellers from marketplace sites and would be happy to help you set it up.

Replied 23/09/2016
97 reviews