User Reviews Overview

About Sage 300cloud

Sage 300cloud (formerly Sage Accpac) is an enterprise resource planning (ERP) software system that serves small and medium-size businesses in professional services, financial services, public sector, and other markets such as...

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Feature ratings

Value for Money
3.7
Features
3.9
Ease of Use
3.8
Customer Support
3.8

Browse Sage 300cloud Reviews

166 of 166 reviews
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Dustin
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/03/2018

We have owned and used this software extensively since 2012.

Pros

Standardization. We were doing a lot of process work through excel, word, email, etc. This forced us to standardize how we operated and gave our clients a consistent experience over multiple projects. Job costing is capable of being more accurate than we need.

Cons

Lack of significant improvements to the software given the annual support and maintenance amount paid. Features tend to be minor with more significant improvements coming in the form of additional optional products for purchase.

Idah
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/06/2021

SAGE 300

The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy. Integration with other products made easy

Pros

The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy

Cons

Generally the product is fine with no flaws. The integration with other products is seamless. No clitches.

Stephanie
  • Industry: Individual & Family Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 08/05/2020

Unreliable, frustrating, and not a true cloud system

Sage 300cloud is not really a "cloud" software system since it is still in essence an onsite ERP. Overall our experience has been frustrating with both the product and the product support from Sage. If you are looking for a cloud-based software or accounting system, Sage 300cloud is NOT what you want to go with. Also, if you are looking for a software that will reliably function as it should, Sage 300cloud is NOT a product I would recommend to anyone with a business larger than 50 employees or with more than $5,000,000 in revenues.

Pros

Sage 300 is fairly easy to use and can do basic accounting transactions. The costs of the software are reasonable and there are a number of add-on applications that make it a little more automated then it has as a stand alone ERP system.

Cons

Reporting options are limited and customizable reports need to be written in Crystal Reports, which makes it hard to find support and the support can be expensive. We have regularly occurring problems where the Sage 300 system does not function properly and the system makes major errors such as not deducting income taxes for payroll even though the employee profile was set up correctly. Sage customer and tech support has never been able to explain or solve these multiple errors. Very frustrating and makes Sage 300 very unreliable.

Top Sage 300cloud Alternatives

Martin
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 07/05/2020

Sage300 and why you should use it

We use it as our basic accounting package for dealing with all of our vendors and all of our clients.

Pros

It has all of the basic features of a full accounting system including AP, GL, AR, Sales order, Inventory mgmt.

Cons

Customization is not simple to do. It is not simple to add new forms or understand the table structures. Table names are very short and obsure.

Alternatives Considered

Kinetic

Reasons for Choosing Sage 300cloud

Sage DOS was old and obsolete.

Reasons for Switching to Sage 300cloud

The controller at the time felt that this product best suited our SMB company in terms of ease of use and functionality and price.
angele
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 07/10/2020

Sage- Manage your inventory

At first we had to be trained and it took a couple of days to get savvy on this and that is normal. This product was quite helpful during the stock taking process as we now had the ability to see what our usage was like and took a really short time, which normally would have taken a couple of days to complete. It also assist us in the Procurement process. We are able to manage our spending more efficiently.

Pros

We use this software to manage our inventory. We have totally happy with this as the different departments which are not in the same area, can order, approve and have our Stores Department deliver with no hiccups. It also advises when items need to be reordered. Our Stock taking process and audit is so much more efficient with this software.

Cons

I would say that we do not have much issues other that you need to have the correct name of the item you are ordering. Once you become familiar with your stock it is much more manageable.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 25/04/2018

Good enterprise accounting software

Pros

Sage 300 is a fairly easy accounting software to learn, especially if you are required to train persons within your company. The report feature is quite good with lots of option for creating charts. This is a good tool to invest in if you want to take your business to the next step. The installation of the client side application is easy, with a few click and the application is installed. System Administrators will have no problems deploying this application.

Cons

The application user interface needs an overall to a more modern looking interface. Sage 300 interface does not scale well with high resolution monitors because the menu buttons become very smaller as the resolution increases.

Kannan
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 12/07/2023

a product to evaluate for SMBs that cant be ignored

I would recommend this product for CXOs evaluating Sage 300 for its simplicity and robustness

Pros

Ease of use, error free/bug free, there is hardly something that can break the Application. The Sage 300C with its modern UI is good for organizations that wish to control in their own infrastructure or private cloud.

Cons

Innovation: The features of Sage 300 have traditionally remained the same overhauling the client/server interface into a web interface, apart from that there has been very less features introduced into the product while its competing products have been able to offer a lot more capabilities for SMBs

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/05/2018

Sage 300 is a good accounting software for job costing and capturing an enormous amount of...

Pros

The ability to quickly search through data using conditions and parameters is what I like most. If you're unsure of how to retrieve data, the Knowledgebase gives a wealth of How-to information.

Cons

While you can customize a tab with specific fields, you cannot organize those fields. A new field is automatically added to the bottom. If you want to regroup fields at a later date, it is not an option. However, it did not prevent me from using this tool.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/08/2019

Best accounting software for enterprise resources planning

Due to my experience in using this application, I can recommend this for intended users.

Pros

This application is important for the small and medium scale business entities who are engage in retail or wholesale, distributing companies, trading companies as well as other private and state organizations.
The transactions from multiple currencies is a great advantage for the organizations who are engage in different types of currency for their operations. This application is facilitating its users to manage their inventory levels at different locations effectively. It will help them to maintain a proper stock levels and decide the time for ordering. Month end bank reconciliations can be easily done.

Cons

Nowadays, women employment is increasing. Hence, they are willing to work with home through logging in to their smart devices such as mobile. However, it is not possible with the AccPac. It takes a considerable time to generate reports when users requiring more information
It need to have a proper knowledge on the application when generating reports
It can easily import the files from other formats such as excel.
All the required changes may not done by the users, some changes need to be implemented by obtaining the service assistance from the experts.

Verified Reviewer
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 07/06/2018

Great product for a smaller sized company

Pros

This is a great tool to have for a smaller company. It's very efficient in tracking any accounting.

Cons

The least thing I like is the time it takes to communicate to other programs that it is supposed to be compatible with...

Harris
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 07/05/2020

Average performance

It is an average accounting system but need to offer more user-friendly reporting features,

Pros

It is good upgrade from ACCPAC when we moved over to Sage 300. Some sort of continuity is allowed for the users. It performed generally satisfactorily.

Cons

Need to do more customization on financial reporting and daily transaction processing reports.

Alternatives Considered

MetaADCS

Reasons for Choosing Sage 300cloud

Because it is out-dated.

Reasons for Switching to Sage 300cloud

Easier conversion process.
NICK
  • Industry: Sporting Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 21/04/2018

We switched from Sage BusinessWorks to Sage 300 last year at the office with very mixed...

Ultimate the primary reasons we upgraded to Sage 300 were to automate the receiving of EDI orders from our largest customers (Walmart, Amazon, etc) and to facility an automated shipping label generation process and it has accomplished those things relatively well.

Pros

It makes things like receiving and bulk printing sales orders via EDI channels much faster and easier than they were before during our 20 year run with Sage BusinessWorks.

Cons

It's made some things much easier, in fact things that we needed to become easier in order to continue in business, but has added a layer of complexity to manual order processing functions making these much more difficult to manage. The consensus at the office is that BusinessWorks was easier to use for purposes like keying in orders, invoicing orders manually and then bulk printing or emailing those invoices, etc.

Violet
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 08/05/2020

SAGE 300 Review

Using SAGE over the past ten years have been good, the upgrade to SAGE 300 is great. It has better features and better aspect to use.

Pros

The General Ledger, Payable, and Receivable and bank module are very useful and fit out needs. I like new upgraded features. The reports are more powerful

Cons

Not able to produce customized reports we can only used the reports that are produced by SAGE. it would be valuable if we customized some reports.

Dylan
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 03/02/2018

Easy to navigate and understand, good for a medium size company where pastel is to small.

Pros

We have quite a complex business and as such required alot of custom setup luckily we had a very good company called Devote who could assist us with it. Being able to work anywhere at any time with a central server and handle the number of transactions with our reporting requirements is very handy.

Cons

The batch system can be frustrating at times if someone incorrectly deletes a batch. The crystal reporting system can also be hard to work with but if you intelligence reporter its fine.

Jean-Marc
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 19/11/2020

Great of custom Coding

I Like how to configure and how all is easy for a programmer to add some software to help end-user, if you not add custom coding it will respond our demand

Pros

I like the possibility to link Custom coding to sage with AVB macro

Cons

Slod product by unit or by full case, it seen not very user friend to understand doing this

DaisyCheng
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/11/2020

User Friendly

Been using different version of Sage. Very easy to use and easy to train new staff with. Our company continues to upgrade to newer version when needed.

Pros

easy to use and display of icons are easy to access. easy to train new staff. The security features are easy to set up as well.

Cons

reports need to be customized by third party.

Robin
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 28/04/2017

Sage 300 name change only

Thought you would have updated better drill down functionality and better reports in the system.

Pros

Hopefully once fully set up the reports in buisiness intelligence tools will save me time. Otherwise more cons than pros.

Cons

System set up is tedious and arduous and ever step of the way is manual. Reports still terrible I was expected much updated and improved from 7 years ago when I first worked with it.

Kimberly
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 07/05/2020

Works well for our accounting purposes

Pros

I like that it is intuitive and easy to use for an accountant. The system is reliable.

Cons

Customer service has not been able to answer 99% of our questions. We are often referred to a sage business partner - even when we had paid for gold level support. I wish there were detailed user manuals available - especially for SAGE intelligence.

Jene
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/01/2018

We began working with Sage 300 in June 2017

More detail reporting. Also the ability to personalize the reporting to the property and company.
Bank Reconciliation is quicker. JE are easier to use.

Pros

I like the idea that the Software can grow with our company. After a short learning curb I am able to create reports that are needed with little assistance. With Acumen assistance it was a pleasant change from our previous software. Many things are just easier to get done in less time. Bank Reconciliation is a major factor.

Cons

It took a a couple of months for our staff to feel comfortable with the change. Looking for information in reports and understanding the software. But once they got over the change all has been smooth.

Trevor
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 07/05/2020

Sage 300 - More than just a software

Great!

Pros

Sage has been our go-to software for accounting and financials for the last 10+ years. The updates that came with 300-cloud are incredibly efficient and easy to use.

Cons

The layout and feel is very dated. An update to the look would make a huge difference, especially with the younger-users.

Jessica
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
2

3
Reviewed on 14/05/2020

Easy to use, but not supported

Its convenient to be able to access remotely, when there is a major problem you get tossed between who is hosting it and the sage support which is frustrating.

Pros

Easy to use, does a lot of the major accounting work for you with simple data entry.

Cons

Difficult to get support unless you are hosted, help section could use work.

Venkat Ganesh
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 07/05/2020

Sage 300 ERP

For support, have to engage third party support provider. Costly.

Pros

Reports can be generated to pdf or excel or other formats. Useful when doing data analysis.

Cons

Few reports are tailored into the software. For others, required to buy or engage support provider to create report which is expensive.

Jesusa
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/05/2020

Sage 300 review

Overall experience with Sage was awesome. We got what we paid.

Pros

The Intelligence reporting was very useful specially consolidating multiple company financial statements

Cons

The Bank Services module which requires a third party app to upload bank statements

Jaspal
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 14/05/2020

Very helpful

Very good and helpful specially for generating custom reports. Functions good with MISys although fragile with MISys version 6.4.3.3

Pros

Integrates good with MISys, Order entries, reports generation works fine.

Cons

Fragile with MISys version 6.4.3.3, not sure MISys issue or Sage's.

Tina
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 09/05/2018

Flexible accounting software

Pros

A very flexible software that can be customized to meet each client's needs. Easy to use and provides all the necessary tools for accounting and payroll.

Cons

A bit pricey. The reports when exported to excel needs a bit of work to come up with a good format.

166 reviews