User Reviews Overview

About Sage 100

Sage 100 is a cloud-connected ERP platform (Enterprise Resource Planning) for medium-sized manufacturers, distributors, and professional service companies. Finance, budgeting, planning, inventory, supply chain, production...

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Feature ratings

Value for Money
3.7
Features
3.9
Ease of Use
3.8
Customer Support
3.7

Browse Sage 100 Reviews

292 of 292 reviews
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Verified Reviewer
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 12/09/2018

Easy and clear for your bookkeeping needs

I quite like the software and would recommend. I also use Quickbooks, but Sage suits me much better.

Pros

Really easy to understand and get up and running. Simple workflows and very easy to see the underlying transactions .
Adjustments and corrections are a breeze.

Cons

Only issue I have is with electronic file transfers for payments to my bank. Sage keeps sequential files numbers for each of the different payment types (eg. Payroll and Suppliers), but my bank requires the numbers to be sequential overall. Each time I have to adjust the file number to the proper number so my bank does not reject it.
Online support and training material is adequate, but if you need a real person support is limited - hard to get any response and often need to pay.

Johanes
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 07/05/2020

Sage 100 - My Review

It's good, but your Sage Reporting and what else so confusing, it must have this and that license it ended up adding money which total subscription is not viable for small business pricing but medium or larger business. so we use barebones as what we have now.

Pros

Easy for user especially modules which is showing step by step

Cons

to add module costs lots of money, does not make sense for small business like our Company, your pricing is comparable for medium or large business pricing

Alternatives Considered

SAP Customer Experience

Reasons for Switching to Sage 100

no plan to find alternative yet due to covid-19 business environment
Renee
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
4

3
Reviewed on 18/02/2017

Fortunately this version has been upgraded

I work in the manufacturing industry, specifically a foundry in Chicago.
Several factors bias my experience with MAS90/Sage 100. I was introduced to the software with no training or reference guide because the woman before me left suddenly and without any documentation. In a certain perspective that speaks well of this product in that simply by internet research and experimentation, as well as a few call to our highly paid "Sage" support line, I have been able to work with the system adequately.
I would love to upgrade to a new version of this Sage product and imagine that it is very likely a much cleaner and straight forward operating system
For instance, the difference between reversing a check and simply reversing the G/L transaction are two different procedures and a third procedure to void a check that has never been issued is a different procedure entirely from voiding a check that you have placed a stop payment on. In a sense, these five distinctions would be ideal for a precise audit trail if the procedures themselves were not extremely complex and vague to distinguish.
The General Leger reports are clear and are in themselves user friendly in offering the opportunity to easily make accrued and adjusting entries.
I would certainly encourage anyone to investigate the newer versions of Sage in consideration of their industry specific needs.
We have not created a direct interface between our receivables data base "Exact" directly into MAS 90 due to the particular need to maintain specific Alloy/Customer information and our small company simply lacks the time and technical understanding to do so.
Again my situation is severely biased due to my particular circumstances and I believe a newer version of Sage may very likely be an excellent ERP.

Pros

If I can figure out a highly antiquated version of their product without internal direction and assistance, I suspect the newer versions of Sage can only be fat superior.

Cons

A complete mire of ambiguity when it comes to the Accounts Payable component in this ancient version by Sage:MAS 90

Top Sage 100 Alternatives

QuickBooks Desktop Pro

SAP Customer Experience

Tracy
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 07/05/2020

Sage 100 -

Pros

All the modules are set up the same. We have 8 modules and the set up is the same style.

Cons

Reporting could be easier. They are moving to crystal reports and being able to export from each module but they are not there yet. Attaching tables is a pain to deal with.

Shivali
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2021

I use it daily... I couldnt be without it

I enjoy its capabilities.

Pros

Being able to lock data in a time frame. And the bank reconciliation.

Cons

A little more expensive compared to other products. But this is ok considering its features being specific to accounting profession.

Alternatives Considered

QuickBooks Desktop Pro and Xero

Reasons for Switching to Sage 100

Stability of the system. And the internal audit and control functions.
Danielle
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
1
Ease of Use
1
Customer Support
5

3
Reviewed on 07/05/2020

Not for us

This software is time consuming. You spend more time waiting for items to post, than inputting information.

Pros

The set-up was very easy. The instructions giving was easy to follow. Customer service was very helpful with the questions that we had.

Cons

This software is antiquated. To void a payment, you have to manually void the payment. To make adjustments to a invoice, requires you to research the invoice information such as: invoice #, amount, posting date, GL code and cost code, then manually make the adjustment. In the payroll module, once you post payroll all information is gone. You can not retrieve the information.

Elizabeth
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Features
1
Ease of Use
5
Customer Support
4

3
Reviewed on 06/09/2019

Easy to Use but Lacks Features

It was quickly apparent that Sage was not a good fit for my company even though it was easy to figure out and integrated with many PSAs that I was considering at the time, I just wasn't able to use the US version for what I needed.

Pros

Easy to use overall. Simple to navigate, the interface is intuitive, and it is easy to reach customer service. Integrates with many PSAs.

Cons

Lacks basic features (such as recurring invoices and expenses) that most other options in this field offer.

This only applies to the US version of this software. The UK version appears to be much more fleshed out.

Alternatives Considered

FreshBooks, Quickbooks Online and Xero

Reasons for Choosing Sage 100

Zoho Books had some quirks that I found to be frustrating.

Switched From

Zoho Books

Reasons for Switching to Sage 100

I did not end up using Sage due to the aforementioned issues and lack of features. I went through the trial but in the end decided it wasn't a good fit.
Tod
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 12/04/2019

MAS90 - Windows - Sage 100

Custom reports are tricky in that some modules do not "play in the same sandbox" as other modules.

Pros

Once you get a sound understanding of the modules, it is fairly easy to sort and find information and to product some reports.

Cons

MAS90 was a pre-Windows software that had limits, but was workable. Then MAS90 was sold and given a facelift to become Sage 100. Sage 100 is basically a format, presentation and color change from MAS90. I used MAS90 25 years ago and learned some of the shortcuts after going to the State of the Art University. When I left the company that used MAS90, within a short time something happened to the business world: Windows. Now 25 years later and after several versions and upgrades of Windows, I am once again working with MAS90 behind the mask of SAGE 100. It is not like revisiting an old friend, but an old motel that are still using the same bedding. The training that I received did help make the reintroduction easier. It is ironic that several times in the search bar of Sage 100 it even refers to "MAS90." None-the-less as noted the Windows rise and dominance came into the mainstream if not becoming the stream of business. The tough thing is that MAS90 did not change with a Windows feel when it was altered into Sage 100. Frankly, it is most frustrating to jump from Outlook, Word, Excel then to Sage 100. Something as easy as hitting "enter" or "tab" in Sage 100 will cause redundancy in keying and wasted time. The answer is simple, the user MUST have a passion for selecting or clicking the left mouse button and consciously shifting their thinking from 2019 back to 1994 when ever they enter the world of Sage 100.

Grace
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2020

Sage 100

Over all we are very happy with the software and support received.

Pros

We use Sage100 for AR, AP, invoicing, inventory and month end reporting. The software is rather easy to use and can be customize for your business needs.It is very easy to train someone to use SAGE 100. Another feature I like is that I can pull reports out into excel. Also the support given from the SAGE staff is high quality.
Good software and support overall.

Cons

The only con to this software is, it is slow at times.

Jason
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 31/10/2022

Great for Small Businesses

Sage 100 acts as the accounting system for our entire business. It's great for small businesses like ours.

Pros

We use Sage 100 for A/P, A/R, and G/L and those modules work great for our business. The interface is simple to use and customizable so you can see only the fields that are important to you. We've also built several import jobs to be able to import data from our other systems.

Cons

My only complaint with Sage 100 is that it practically requires a third-party to help you implement and upgrade every so often. I wish the upgrade process was more intuitive and better documented so that a third-party would not be necessary.

Kenneth
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 08/05/2020

Sage 100c 2017 - 2019 review

Company replaced Platinum for DOS which had been in place for 20+ years. So moving to Sage 100c and having the ability to drill down into the data is a great feature. Being able to email invoices/purchase orders have improved the productivity of employees (they no longer have to go look for hard copies).

Pros

First off is the User Define Fields (UDF), if a field is not in the software or you have something unique that needs to be captured, as an end user you can add the field without custom programming or use of a VAR. The next feature would be Visual Integrator (Import/Export utility), this feature is great for either uploading data into Sage or exporting data for analysis. Memo Fields are great! Paperless Office is great along with the ability to email invoices, purchase orders, etc. Sage Intelligence is a love/hate relationship: Very easy to build reports, but the runtime for running reports takes a long time (i.e. most of my reports 1-2 minutes) versus the standard Sage financial reports of 10-15 seconds.

Cons

The Extended Description for inventory items. For the life of me, not sure why Sage still uses the Extended Description in inventory. This makes it very difficult for data imports or exports. If your company does drop shipments then really understand how it works. On the inventory side you end up with a black hole. Moving invoices from one batch to another is limited utility due to no one can be in the batch, so we end up moving invoices after hours. When running the Period End process for a module locks users out, so this normally has to be done during none business hours. Sage is weak in the inventory physical count area (i.e. cycle counting).

CHERRY
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/05/2020

EXCELLENT SOFTWARE

ALOT

Pros

EVERYTHING EASE OF WORKING .. BALANCING BOOKS

Cons

PAYROLL - YOU HAVE TO RUN 2 DIFFERENT PAY PERIODS SEPARATE

Chris
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 07/05/2020

Sage 100 Review

We have been able to grow our company and the suite has been able to support this with enough customization and scalability.

Pros

We have been using the Sage ERP Suite for over 10 years and it has been very reliable with only a few issues along the way. In there new releases they have mitigated the issues we have run into. We have been able to customize quite a bit to make it more streamlined for our users.

Cons

Payroll we had some issues with and moved to another solution.

Alternatives Considered

NetSuite

Reasons for Switching to Sage 100

Convenience and product familiarity.
John
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 07/05/2020

Very good software. Has gotten better over time. Still room for improvement

I've been using Sage 100 for more than twenty years and it's a great tool most of the time. Databases were improved module by module several years ago and that made a huge difference in stability and reliability.

Work flow is consistent across modules. Once you understand Sage's way of managing workflow, it translates to other software modules, so there is less to learn.

Pros

Full featured. Has what you need in most modules to run a typical company. Decent implementation of Paperless office. Print and linking PDF copies of most documents is great.

Cons

Workflow can be frustrating or cryptic in rare cases. Implementation of paperless office, particularly for PDF invoices and uploaded documents is really good, but not great.

Needs better inventory work order management. Basic integration is terrible, GREAT integration is too full featured. We need something in between. Just a basic Work order process that actually works.

brittany
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 10/07/2018

Accounting and Inventory Ability

Pros

We went with Sage because we needed an accounting software that would also keep inventory stock. The fact that Sage has build able modules and customization available is pretty much the biggest asset available. I use Accounts Receivable, Payable, Sales Order, Inventory Management, Purchase order, General Ledger and Paperless office. I like that it allows me to more permanently close out accounting days and keeps track of all reports for later use.

Cons

It is a time consuming software to learn, definitely keep a professional on standby when installing and learning the system. Although I like being able to close out days and orders, it does make it a little harder to fix any mistakes. There are occasional bugs with the system but nothing that hasn't been able to be fixed with a phone call to our Sage installer.

Ross
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 08/05/2020

SAGE 100C - robust solution

Stable, well-built product with good interface and functionality. Good 3rd party customer support. Recent better pricing.

Pros

Complete end to end ERP solution with robust modules scaled for massive implementations - now fairly priced for smaller companies without the loss of functionality.

Cons

It is a full featured product that is clearly designed for large organizations with dozens of users. In a small company it is a bit burdensome as there are no quick transactions or shortcuts. The Crystal reporting suite is also full function - but it takes a true Crystal expert to easily create reports. There is no ability to quickly create an ad hoc report, and unless Crystal is your second language, it often takes too long to build a report for a single use.

Mary
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2020

Easy to teach new employees

The payroll program works very well with our time clock program. The AP and AR modules are easy to navigate.

Pros

Our program is very customized to our specific needs. We have several different price levels based on customer pricing and species pricing (for which type of lumber is used). It is very easy to teach new employees the proper procedures with this software.

Cons

For some reason, the program shuts down on its own. I've been told it's "because the user is clicking too often, which then confuses the software so it shuts down."

Jim
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/02/2017

Simple to use, yet an accurate accounting tool

We are a mid size property management company located on the Northshore of Massachusetts. Our condominium client list is a composition of business and residential complexes. The Sage product gives us the flexibility to manage the day to day account activity, along with the accountability and flexibility to oversee the billing aspects which occur as a result of the various service request we receive daily. Our staff consist of management professions, account and billing personnel. Everyone in our organization has exposure to the Sage product even our administrative staff, who are often required to utilize the Sage product to verify client billing and invoices. It is a simple yet effective accounting and administrative product that works well for a company of our size.

Pros

Effective, yet simple to understand and utilize

Cons

Doesn't have the fancy looking categories. It's just plain and simple

Albert
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 08/05/2020

Sage 100cloud review

sales analysis, inventory slow moving analysis, gross profit and specialized reporting analysis

Pros

Visual integrator to import files and Sage intelligence for customized reporting needs

Cons

some of the standard built in reports such as sales orders by item and product line are not very excel friendly and look better on paper.

Don
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 12/12/2016

Affodable step up from Quickbooks

i have used a variety of ERP software packages in my career, including Quickbooks and Microft Dynmaics' Navision, and Sage 100 provides a full feaured ERP package at an affordable price. Cost's per user for a month's subscription for the Essentials core accounting package (GL, AP, AR, Bank Reconciliation) and a little more for the Advanced Bundle (Essentials plus Inventory, Purchasing, and Sales Order), and more for the Complete Bundle (Essentials plus Bar Code, Return Materials Authorization, and Bill of Materials). For manufacturing, you can add the Complete Plus Bundle (Work Order, MRP, Job Cost, and Time Card). There are additional add-on modules such as Paryoll with Direct Deposit, 100c Manufacturing (formerly JobOps), CRM, Sage Intelligence Reporting, and eBusiness Web Services. Each package includes Library Master, Business Insights (Drill Down Inquiry, Reporting, and Dashboard), Paperless Office, Custom Office (to create User Defined Fields and customized screens), Visual Integrator (to Export and Import data to/from Excel and Sage), and Crystal Reports.
The Windows Explorer type menus make navigation easy, and the workflow follows the menus. Sage 100 is designed for 1 to 50 users, and supported the creation of multiple business entities or companies. The software has many configuration options, and can be tailored to the company's use, so because it is flexible there is also a learning curve due to its sophistication. Sage has been the number one accounting software recommended by CPA's for many years.

Pros

Affordable, flexible, stable data base, excellent module integration.

Cons

Does not have a Point of Sale option, or a full featured Web Store, or user friendly API tool.

Brett
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 05/05/2022

Sage 100 Cloud

Overall it's a solid product and works as it should. We are a small-medium business and came from MAS 90 to the Sage Cloud 100. Most users find it pretty easy to learn their day to day functions with very little training. Although its probably not the most popular ERP, but for most businesses you should see that it handles your accounting with ease

Pros

The accounting functionality of the software is very user-friendly. The screens are modern and easy to read. We love the reporting side of the software as well. With employees working from home more now than ever before being on the cloud is huge.

Cons

Wish it did more manufacturing types of transactions for work orders.

Bernard
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 15/12/2017

Wholesale consumer products distributor

A Sage Business Partner who knows exactly how the company's processes function is the best option for support if multiple add-in modules are used.

Pros

Sage 100 Advanced ERP is fully functional for all steps in a wholesale consumer products process. The Reports Explorer allows custom detailed report writing to support general ledger balances. MAS Intelligence reporting uses an Excel BI add-in for financial reporting.

Cons

Standard reports require knowledge of Crystal Reports for customizing. Adding multiple third party modules such as Scanforce, Multi-Bin, etc. greatly complicates upgrades to new releases.

Denise
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2020

Why I like Sage

Pros

I like how easy it is to get the information that I need when I need it. Reports are easy to read and understand. It is very easy to maneuver around.

Cons

Before we upgraded to a newer version I liked the way my reports printed off. Some of the reports went to landscape and some stayed portrait. With it doing that some of my reports are more pages.

Kathy
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/03/2018

Director of Finance

Master programmers and software support is available across the US. If you don't like your support group, you can easily hire another. No need to convert software solutions.

Pros

This software is easily customizable at install AND it is reliable. The software updates are rarely a problem; no need to wait for other users to test and work out the bugs found in some software updates.

Cons

Module pricing is a little more costly than other software, but then again how much is data integrity worth?
I like to sleep at night, so it's a good investment.

brittany
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 03/10/2017

Small businesses with inventoy

Pros

Sage 100 is an awesome way to manage receivables, payables, payroll and inventory management. The customization modules help set up the software to fit your specific needs. I love the paperless office capabilities and the fact that I can pull up my reports within seconds.

Cons

My biggest issue is that it is not the most user friendly, in comparison to other similar software, I used in the past. It does take some time to become familiar with the products and the constant updating.

292 reviews