User Reviews Overview
About Adobe Campaign
Adobe Campaign is a marketing automation platform used in email automation, delivery and reporting. It allows users to create, coordinate and deliver dynamic campaigns through emails, mobile platforms and offline channels. Adobe...
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Once you take the dive into Adobe, it is so worth it!
Pros
Adobe Marketing Cloud is great for creating, customizing, and keeping track of all of your content across different marketing channels. You can make each piece of content customized and personal, and because it is all on Adobe, everything talks to each other and connects well.
Cons
I don't think this is an issue with my computer since it is new, but opening up Adobe programs always takes a good 10-20 seconds. I know this is minor, but sometimes when you need to create or check something QUICK, Adobe lags a bit.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Adobe campaign is a creative software for your business.
Is good and perfect for my business.
Pros
What I like about the software is it design and tools. It gives my project a beautiful structure for public use.
Cons
Well,I don't like the fact that the software is working low on my computer,maybe is my server. But Need to upgrad please.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Run Away -- Fast. Adobe Campaign is one headache after another!
Go with another tool!
Pros
After 8 months with the tool (and 5 years marketing automation experience using other tools like Marketo), I haven't found any pros.
Cons
Too many to count:
1- It was designed for developers, not marketers. To master Adobe Campaign, you must know Java Script, HTML, SQL, and more technical marketing skills. Other tools only require time spent learning the tool, but with Adobe, you can spend hours learning the tool and you still won't be a master without technical scripting experience.
2. Nothing available out of the box -- no Wizzy Wig designer for emails/landing pages, no lead scoring, web tagging is a nightmare, and so is the CRM sync.
3. Support is basically non-existent.
Top Adobe Campaign Alternatives

- Used Daily for 1+ year
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Review Source
Great tool, slow customer service.
Pros
Adobe recently introduced a new user interface, which has is obviously an upgrade from the former user interface : which was unappealing to marketers.
I love this tools email delivery and tracking capabilities : which ensures we have a fair idea of the percentage of our emails which end up in our customers inbox.
Cons
Everytime we have encountered a bug while using this software, it becomes very difficult to get support from customer service.
Takes them hours to respond to our emails, and days to resolve bugs.

- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Most helpful email marketing tool
Adobe Campaign is a powerful tool for any agency that needs to overcome numerous similar advertising campaigns. I can say it is world's leading program.
Pros
Its main feature is automating marketing public services. I can attach several files at a time and still send heavy sized documents in fraction of seconds. I am having great experience with it because it keeps everything well organized.
Cons
The price is high, but in view of the brand name and the fantastic functionality, it’s not a big deal but not good for small marketing departments.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
You get what you pay for
Pros
Usually one says this in a negative light, but this is definitely worth the price. It is one of the most well encompassing platforms out there and can target extremely fine markets.
Cons
Much like all other Adobe products, the price can be a hindrance for some companies. It also lags on older or less powerful machines.
- Industry: Publishing
- Company size: 1,001–5,000 Employees
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Review Source
Adobe Continues to Innovate & Confuse
Adobe Marketing Cloud includes Adobe Analytics, Target, Social, Experience Manager, Media Optimizer and Campaign. Even though Adobe's constant re-branding of their marketing tools confuses me, I am always pleasantly surprised with their new "version" or "platform" or "suite" of offerings.
Pros
Adobe Analytics (formerly Omniture SiteCatalyst) now includes all the features of what was formerly known as Adobe Insight.
Cons
Adobe Analytics is a fantastic tool for people who know what they are doing. It is not easy to learn and for larger organizations, Adobe Analytics "truncates" results. This means if a report is pulled with 950,000 results, Adobe truncates all results after 750,000 into one result.

- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used for 1+ year
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Review Source
Versatile and effective product
Adobe Campaign is a strong tool for modern digitalizes agencies and organizations that appreciate effective planning and management of email marketing campaigns. I would say it provides standard services.
Pros
Adobe Campaign is a set of solutions that help me to manage my company information and monitor the performance of my cross-channel campaigns from single platform. It has been the perfect tool that provides reliable services with advanced features.
Cons
Adobe campaign is providing amazing services and let us not face any issue. I really like the way it manages all the functions and develop them in efficient ways.
- Industry: Broadcast Media
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
A great way to "get the word out"
We are able to create campaigns for our clients that we otherwise would have never been able to create, especially given the multiple platforms that are available to us. Combined with great analytics Campaign makes this a one stop shop for us.
Pros
I like the fact that i can hit multiple channels without using multiple platforms. We are able to create complex campaigns for our clients easily making us heroes in the eyes of our cilents!
Cons
I can't think of much of anything that i don't like about Campaign, the price is a little high but you get what you pay for!

- Industry: Food & Beverages
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
I Love the Creativity
Very good.
Pros
I love the creativity of Adobe software and what it allows me to do.
Cons
There is a steep learning curve but well worth the time investment.
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Attract more B2B clients with great brochures and Ads
Pros
It's a great application for sending agreement documents online. The PDF and Esignature help me accomplish my admin tasks easily and effectively. It simplifies the process which allows me to serve more clients. I often use Adobe Marketing Cloud for my Marketing campaign because the features allow you to create marketing brochures and newsletters that fit your target thus more customer engagement. In one tool, you can easily manage your email, ads, and campaign brochures. Its templates and content have designs suitable for businesses and professionals.
Cons
The pricing can be costly but it is a good investment because of quality of its digital content. There are tools for marketing that can be at no cost but what you if you would compare, this software would attract more clients for your business.
- Industry: Cosmetics
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Adobe Campaign is a Top-Notch CRM
Really, really great product. We moved from a legacy CRM tool that provided us with almost no analytics, and their team wouldn't truly support the legacy CRM that we we're using (somewhat understandable). Adobe has really great campaign building tools, a solid wiziwig feature that allowed us to outsource some work. I also really enjoy the interface and email sending features. Solid product and I would recommend. However, make sure your contract is very detailed and your document of work is itemized and specific.
Pros
Easy of use and training. Also really enjoy the analytics features.
Cons
The Customer Support can be somewhat suspect at times, but their implementation team was helpful. Also, everything will cost money (although this should go without saying for any mainstay company of Adobe's size)
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Adobe equals a Must Have for Digital / Design agencies
using Adobe Cloud gives us as a agency more room to create and deliver while on the road or from any place.
With some extra tools our team is able to deliver work at their own convenience.
Pros
- Best Content creation / editing tools to give your business a professional look.
- Pricing is fair. you always have the latest versions when subscribing for the monthly fee.
- Brand creation, across all platforms. Social, Corporate etc.
- Integration with other systems
Cons
- You will have to maintain payments in order to use the platform.
- expensive hardware requirements to run the apps smoothly.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Steller platform for complex multinational firms
Recommended for clients with high degree of engagement needs for customer experience to attract prospects. Not recommended for intranet or more application functionality based sites.
Pros
Large-scale performance, huge ecosystems of implementation partners and integration technology allowing for very complex needs to be met.
Cons
Expensive and complex to implement (if not done right, it could really hamper author productivity but it's more the implementor vs the platform that could lead to issues)
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
It is very difficult to study independently
Pros
I like the fact that there are many options in Campaign that allow you to customize it depending on your personal needs. Availability of automatic report analysis and email tracking.
Cons
To maximize my return, I needed to devote time to full-fledged study, which turned out to be very long and difficult, requiring repeated calls to the support service.
- Industry: Information Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Get better at yourself with adobe
good experience
Pros
A beautiful program, and there is no alternative to this program, despite the competition of companies, but it remains the best because of the class that uses this program, which is a conscious class. If the program is of high quality and needs only development in the future and campaigns to introduce itself
Cons
It contains in a program after the features that I think is not needed and is no longer used, so the program needs a recent update to suit the development of the modern era
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great tool for marketing analysis
Pros
With Adobe Campaign, I had the opportunity to create excellent campaigns. Excellent integration with CRM software. It is possible to attach several documents simultaneously.
Cons
To find out how to fully use the software, I had to look through a lot of educational materials on YouTube, which required a considerable amount of time.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Adobe Is The Best For Marketing Analytics!
Pros
Marketing analytics and data management is an extremely smooth and easy process when working with Adobe Marketing Cloud! We have been extremely happy with the data we are able to realize when working with this platform!
Cons
We haven't had a lot of issues so far working with Adobe on this, we've got their full suite of services including Photo Shop!
- Industry: Medical Devices
- Used Daily for 6-12 months
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Review Source
Steep Learning Curve, But Worth It
We have been using Adobe Campaign for almost a year and there are still some aspects of it that I don't completely understand. It's complicated and has a steep learning curve. However, it is definitely worth the investment! This software is both powerful and versatile.
Pros
Once you set it up, the software does the work for you.
Cons
It has a steep learning curve.
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Best of the best
Pros
Adobe Marketing Cloud softwares are pretty easy to use even for a first timer. If you can't figure out how to do something, just Google it. I've been able to do it every single time.
Cons
Nothing really. Able to do everything I want to and can usually figure it out on my own pretty quickly.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
This is great for all skill levels
I have been able to successfully launch a number of highly targeted and multi faceted email campaigns. I have found the process of learning the program and making the most of its many features a bit time consuming at first, but after a while I'm able to better understand all that it has to offer.
Pros
The ability to use some of the more advanced features that help you engage on a new level with email subscribers; these features include dynamic content, AI powered emails and triggered emails.
Cons
I have been looking for ways to automate reports that help us understand our email and landing page metrics; some reporting processes are often manual and take more time than I would like to complete.
- Used for 2+ years
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Review Source
Cost an arm and a leg
Pros
It was easy to use and send documents. I loved the software and the whole concept of e-signatures.
Cons
the cost was to much for our company. We have development team and to access the api they wanted more money then it was worth so we switched to DocuSign we negotiated a a better deal at the time.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used for 1+ year
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Review Source
The perfect tool for marketing analysis
If you can afford it and if it makes sense for your business I recommend using Adobe Marketing Suite.
Pros
Adobe products provide you will all the tools you need to monitor analytics from all your marketing channels. The data is able to be easily extracted and interpreted.
Cons
You can get much of the same data by using Google Analytics for free however Adobe is meant for businesses with large data which is why you pay the higher prices.
- Industry: Media Production
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Another Winner From Adobe
I think that this is a great product that I highly recommend. Despite lots of competition in the marketing software game, they hold their own as one of the best.
Pros
1. Excellent tools
2. Great customer service
3. Good price if with other Adobe products
4. Great layouts
5. Easy to Access
Cons
1. It requires a learning curve
2. Expensive if you don't have other Adobe products
3. Not as simple across platforms
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Easy to use and essential for business people on the go
Pros
I can access my files everywhere no matter what computer I'm using which is essential when you're a business person on the go constantly.
Cons
The price of it is a bit more expensive than it should be and sometimes it can act slow, but overall, the ability to use this everywhere outweighs the bad.