User Reviews Overview
About MIE Trak Pro
One word sums up MIE Trak Pro: flexibility. You may be using tired old spreadsheets or an ERP system that can't scale with your manufacturing company. When your organization grows, MIE Trak Pro adapts to your needs, striking a...
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All MIE Trak Pro Reviews Apply filters
- Used Daily for 2+ years
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Review Source
Good Experience
Pros
Ease of use, intuitive. Very much geared towards sheet metal manufacturing. easy look up capabilities.
Cons
We are on a down rev. version...therefore have not yet realized the benefits of the new versions. Custom reports can be challenging.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Making us efficient and aware
Pros
MIE Trak Pro follows a logical workflow from Quotation to Delivery following the lifecycle of production including BOM, Works Instructions, Stock Management, Outside Processes and much more. It incorporates a wide range of reports and the knowledgeable support team can produce custom reports to meet bespoke requirements. Data can be exported for further analysis in Excel.
Cons
I can't think of anything negative to say about the software.
Response from MIE Solutions
Hi Dan,
Thank you so much for sharing your positive experience using MIE Trak Pro & for leaving us / our team a 10/10 recommendation rating.
We always endeavor to aim high with our level of support and standard of software, and we're glad you think we have achieved this throughout our team & online help portals in your years of use with our software. We look forward to continuing this for both yourself & JDR Products Ltd!
Best Regards,
Jasmine Sanderson
Customer Relationship Manager
MIE Solutions UK Ltd
- Industry: Mining & Metals
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Review Source
Mie Trak Pro Review
Pros
The experience with Mie Trak Pro has been very positive. It has a great amount of functionality than many other ERP softwares cant do. Well built for sheet metal fabricators. We like their ability to respond to issues and customizations
Cons
Lack of sound documentation when setting up for the first time.
Top MIE Trak Pro Alternatives
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
customer service is good
It's been a good ride.
Pros
if i have a question or concern they call me to fix it or explain it fast
Cons
some bugs that appear, or when my last bookkeeper left moved some settings and since them we have not being able to fix it entirely.
Response from MIE Solutions
Hi Ivanna, thank you for your kind comments. We will share your review with Aileen and present the review to the company this Friday to bring attention to Aileen, who assisted you on your recent support ticket. With respects to your bookkeeper leaving and fixing settings, we will open up a customer support call and ask a member of our customer support team to call you immediately to review all of your settings and permissions. –Scott Pierson, COO
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
MIE Trak Review: Prismier
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Pros
1)Your team's commitment to providing the tools and support necessary for our successful implementation, Mie Trak has an excellent support team in place. 2) For our use in manufacturing the Automatic and coherent workflow from one department/function to another, ensures a smooth transition and quicker completion of processes. This also ensures that all the inter-departmental activities are properly tracked.
Cons
"Myself : Creating custom Forms and Reports, difficulty finding the appropriate fields for data needed -- Field name in database is sometime different the field title that shows in module which can be tricky trying to find. Note: There are a couple of Modules we are not using:
a. Invoices: ( we use QuickBooks)
b. Quality Control: ( we have purchased -Unit-Point - integrated with MieTrak - our Quality Director can answer specifics regarding this if needed.
c. CRM ( we have purchased our CRM Sales pipeline - which is integrated into outlook)
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
MIETrak Pro - Kiyokuni Europe Limited
The main reason for our choice was, as an accredited TS16949 Tier 2 Automotive supplier, we had to make sure that any new system provided the traceability and control that this standard requires and MIETrak Pro offers both. MIETrak Pro has given us the ability to take several standalone systems and incorporate them into one making it much easier to share information between employees at all levels. This has enabled us to move to totally live production bookings on the Shop Floor (via Kiosk) and live stock movements (via Barcode Scanner Server). This has improved stock accuracy as problems can be resolved at source and this leads to enhance MRP’s effectiveness. MRP is the main driver for our business and MIE Solutions were open to develop their MRP system to one that I firmly believe is now World Class, not only proposing POs / WOs to meet demand but also suggesting move proposals for existing orders as customer demand changes, either short term or long term.The system is very cost effective, especially when compared to other like for like systems on the market today, but this in no way compromises what MIETrak Pro delivers. The reporting systems are excellent via Quick View Reports and if we’ve been unsure how to create a report MIE Solutions have been more than happy to assist us. Support / training is of a very high standard, quick response, excellent problem solving and very professional. MIETrak Pro has evolved in the time that we’ve been using the system with enhancements, some that we use, some that we don’t, but it’s predominantly our choice and timescale which is very comforting. Whilst Kiyokuni Europe Limited are not a sheet metal manufacturer, MIETrak Pro has seamlessly replaced our old ERP system within our manufacturing environment where we use multi level BOMs and Cellular production units.
Pros
Easy to use and setup. Excellent report functionality with abiltiy to create your own SQL coded reports. Allows and pushes for all business areas to operate within one system
Cons
None that I can honestly think of
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great value with many options and features
Great value, I spent a lot of time researching the various options out there, and this still is the best value product I've found.
Pros
Great integration between various modules; transitioning from quote to sales order to work order to invoicing is very smooth. Customer support is great, usually same day - at least within 24 hours. If a change in the system can help you use the system more efficiently, they will consider it for the next update and try to make it happen. You can pick and choose which modules you use and it integrates well with Quickbooks.
Cons
It is somewhat difficult to train team members, especially those who aren't as experienced with computers and databases. Some features don't work as well if you have higher volume production runs, and if your materials are slit coil material or wire, but this can be worked around.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
It improves your business from day!
From the built in CRM through to the invoice module everything is in one place and easy to find. If you're looking to obtain any quality procedures this is essential.
Pros
I looked at a fair few ERP's before settling on MIE Trak, and what impressed me the most was just how little tweaking it required to be suitable for my business. Some rivals will charge you the purchase cost many times over just to get it fit for purpose!
Cons
Like all ERP's it's only as good at what you put in!
Response from MIE Solutions
Carl-
Thank you for taking the time to let us know how MIE Trak Pro has helped your business!
We are happy to hear that our software provides the flexibility and functionality you need to fit your business!
We appreciate your decision to make us your business partners and look forward to supporting your every need for many years to come!
-The MIE Solutions Team
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Weldflow Metal Products Experience of MIE Trak
Weldflow is a sheet metal is a contract manufacturing facility in Ontario, Canada. We are a small company and was not sure of ERP software available for sheet metal environment. It has been a very intuitive experience with this software as it caters for almost all nuances of our operation.
Pros
We are using MIETrak version 11 and has it with us for last 4 years. The product has the flexibility to use different modules. Though the software has accounting capabilities and interfaces with Quickbooks, however, we only link it to download our vendors and customers and chart of accounts.The vendor has a very responsive technical support system and whenever there has been issues or items that we do not understand there has been technical support available to resolve an issue on hand for that time.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
We went from nightmare to nightmare until we went with MIE Trak PRO!
If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.
Pros
Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent Product
Mie trak support team has always been very helpful and good at what they do! as well as their sales team.
Pros
We use this daily for shop scheduling, Inventory management of over 8,000 items. And for shipping/ Invoicing of our products.
Cons
Overall pretty satisfied with this product.
Response from MIE Solutions
Daniel, thank you for your kind words regarding both MIE Trak Pro and our support and sales teams. We hope that you have continued receiving great support over the past 2 years, since writing this review. If there is anything that I, or our team, can help with, please contact me any time. –Scott Pierson, COO
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Couldn't Function Without MIE Trak
I couldn't imagine our company functioning without this software. It is such an integral part of our whole business from quoting, setting up orders, creating POs, inventory, quality control, human resources, accounting and so much more. The customer support is top notch and so prompt!!!
Pros
The reports and information gained through the use of this system is time-saving and all encompassing.
Cons
I wish I knew how to use every single aspect of this system BUT if I don't know how to use something, there are a wealth of training documents and videos readily available at my fingertips.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
MIE Trak
We have been using the software now for a number of years & find now that our business would not be able to function with out it
Pros
Ease of use once you have had the training
Cons
To many options its a catch all type of software
Response from MIE Solutions
John, Thank you for your kind words about MIE Trak Pro. We are glad that you have found it easy to use and we hope that your business is continuing to thrive with the help of MIE Trak. Please contact me if you need anything at all. –Scott Pierson, COO
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
CPL Review
As a business we have found MIEtrak to be very beneficial for our production ensuring we have a history of all our builds and the parts use on each one.
Pros
The ease of use and the fact that you can search using various options, makes finding the information required a breeze.
Cons
When creating a purchase order it automatically searched for a Customer as opposed to a supplier.
Response from MIE Solutions
Thank you for the review!
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Excellent Experience
We purchased this software about 3 years ago. It is very robust and the service is top notch.
Pros
Three things stand out: Flexibility, Product Evolution, and Service. Not every shop is not the same and MIE Solutions understands that. We have a large customer that has some very unique and complicated billing requirements. MIE Trak Pro is flexible enough to accommodate this non-standard application of its product. Secondly, they are always working to improve their product. They produce quarterly updates that almost always have some new features that are a benefit to our company. And last, but certainly not least is their service. When I place a ticket with customer support they are always handled quickly and thoroughly.
Cons
They could use some improvement on the documentation available on their customer portal. Some of it is outdated and some just don’t go into enough detail to be helpful to experienced users. Fortunately, with their excellent customer service, I am able to open a service ticket and get the information I need.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great Software Amazing Support
We have been using MIE Track for the entire life of our small business. The software has integrated perfectly with our business and is very easy to learn and user-friendly. Anytime I have a question, the folks at MIE Solutions are available and eager to help, usually immediately, but if for any reason they can't get to me right away, they ALWAYS respond in a very timely fashion.
Pros
I love the immediacy of the help when I need it. We love that all aspects of our business integrate so well in one place; from accounting to production, to shipping and invoicing.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Regarding MIE Trak
We have used the product from 1996 to Present. Once familiar, data entry is pretty easy and support is willing to answer any questions.
Pros
Once familiar, data entry is pretty easy and support is willing to answer any questions.
Cons
Setup, figuring everything out, limitations and being 3-4 time zones away from support.
- Industry: Mining & Metals
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Review Source
There are so many things that gear into our industry that ERP products
Pros
One of the biggest things is not what it does for you, it's the by-products of what is done as a result. By product is more than you imagine you needed. Those surprises is what brings MIE Trak Pro to the top. It goes so much more in depth than you can imagine and that is the key to it. Huge amount of information is gathered without having to think about it and reporting features are top notch. Reporting is one of my favorite things about MIE Trak Pro
Cons
They won't let me run it from a beach from Florida. In honestly I was able to run MIE Trak from out of the office 6 hours away, and i'm able to see quotes and machines in use.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Growing our Business with MIE Solutions
Software offers so many amazing features we can’t apply all of them to our system.
Pros
Whether it is IT support, sales, our customer service, the Mie solutions team is always prompt and professional about helping us grow as a company.
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Custom Sheet Metal Fabricator
As a custom sheet metal fabricator, finding that job shop software that fits your companies needs is important. We came across Mie Trak 32, years ago, and within the past couple of years we integrated to the Mie Trak Pro software.
Mie Trak Pro software easy to use, from quoting to invoicing; it offers real time viewing/updating, tracking orders, job costing, reports and a quality system. The ease of requesting support is a click away and the Mie Trak support team members are phenomenal. They are there when you need them. Once you submit a support ticket, a team member contacts you quickly.
Pros
Easy to use software. A support team that is available when you need them.
Cons
Software training documents could be more detailed. I think with any software update, there are always bugs/glitches, it would be nice to have an update free of bugs/glitches. The training module could be more user friendly; unable to edit areas to build them to your needs.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
been very helpful in managing our shop
I would recommend it
Pros
Easy to use, keeps track of everything, Great for managing all the items we need to make product, materials, hardware
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Pro-Tek
It has been good, not too many issues with MIE Trak Pro.
Pros
The product is not too hard to use. Vendor has good support.
Cons
Nothing comes to mind.
- Used Daily for 1+ year
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Review Source
Flexible, efficient time saver.
Pros
Logical flow of work done efficiently saves us lots of time. Features are well thought out and regularly updated and improved.
Cons
Help file for those rare cases that help is needed could be more expanded in detail. Over all it is an impressive program.
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
MIE Trak
AFT has had a good experience with Mie Trak. Albeit we are using a down rev. version & hope to upgrade in the next calendar year.
Pros
Custom Alerts - ease of use
Cons
Down revision “custom”reporting is challenging
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Review Source
Our company has been using MIE solutions for over 12 years. Originally a $5 million a year company, we have increased to over $40 million year in sales and we continue to use MIE Trak PRO effectively in our day-to-day operations. The flexibility of their programming allows our growing sheet metal business the opportunity to create useful software that can be tailored to meet individual programming needs for our customers. We chose MIE Trak PRO primarily because of the availability of their support staff . Their willingness to customize programs and provide new innovative solutions to help us work more effectively has always been their greatest asset. In addition, employees from order entry to machine operators are confident in their usage because of the easy to navigate menus and screens. This product can handle a large volume of users without crashes or slow downs. There are times when as many as 100 or more workers are using the system in various areas and it still runs smoothly. We have never been disappointed in our decision to choose MIE Trak PRO as our business software vendor and solutions partner.
