User Reviews Overview
About Repsly
Designed for the CPG industry, Repsly is a retail execution software solution that enables data-driven teams to collect and organize data, improve brand visibility, and increase sales in the field. Its two-part solution includes...
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- Industry: Warehousing
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
A useable tool for business on a finger tip.
competetor information,which help me to get the right prices for the market that we are serving.
queries get solved immediately because this app is linked to certain group of high ranking whereby once you submit your query everyone jump in to solve the customer query asap.
Pros
He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow.
capturing orders is much easier no need for any pen or paper.
reporting back to managers about the competetor info is much helpful.
see opportunity in store because you need to let your superior aware of any challenges you encounter in the market space.
Cons
Its a tool that give one enough time to get going with your work.
time saving.
all your reports are submitted at one open screen.
Response from Repsly
Hey Brian, thanks for the great feedback! Glad to hear you're enjoying your experience with Replsy.
- Industry: Retail
- Used Daily for 6-12 months
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Review Source
Great sales force app that's easy to use
Our sales team is not your traditional sales team - they don't just take orders, but they are actually an operational support team for our stores and as such need to report on a variety of issues, most of which are qualitative. Repsly is flexible enough to be able to meet our needs, and most importantly the ease of use is second to none!
Pros
Very user friendly and intuitive, works offline (very important for remote places with no Internet access) and can give you an overview of any point in time with just a click on a button
Cons
While I understand the importance of data integrity, I do wish there was a "super administrator" power to delete places because unfortunately some of our reps have overtime duplicated places or added incorrect places which does dilute the overall database.
Also, because they are only forms, there is no analytics to them, so for instance you can't calculate results automatically. Having said that, however, the export function is incredibly easy so it's just a matter of having good Excel skills.
Response from Repsly
Thanks Sarah! In regards to analytics on forms, you should check out our new reporting features if you haven't already! They automatically report on all the forms you've created for your reps in the field. If you have any questions, feel free to reach out to Duncan if you have any questions.
- Industry: Wholesale
- Company size: 1,001-5,000 Employees
- Used Daily for 6-12 months
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Review Source
Repsly
not a bad program at all
Pros
its made my life a rep easier with much less paperwork and admin, also getting feedback to management from customers are much easier
Cons
you claimed it works offline or with no signal but it does not, it hangs and wont allow any action with no signal that makes my day a tad difficult as my areas are low signal areas. have to send orders to my gmail instead of my company email as it takes more than 20min to get 5o my work email
Response from Repsly
Hi Charlene, we're happy to know Repsly is making your workday easier! We've let our product team know about your issue, but in the mean time please contact [email protected] for help.
Top Repsly Alternatives
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Felipe DeMarco
When we do have issues or when Repsly has any updates alerts, they are very prompt with assisting us with any issues.
Pros
We love the fact that the pictures are stored in every retailer visited and we can reference at any time. Also, great feature to edit retailer information to where we can add buyer's, owner's and other store personnel. Very great tool to also add any new locations.
Cons
It would be great to somehow add a picture ( schematics ) to our customized forms that we create for each of our brands. This way our team can easily see the proper schematic when they upload a desired form. Sometimes WIFI is very poor in these retailers that it takes them a while to upload these images from our Google Drive or Dropbox accounts. We do encourage them to save them in their pics folders but that's not very efficient.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Satisfies Many Needs
My company placed me in charge of finding a solution to track our field sales team's daily activity and locations. Through numerous trials of similar software, I settled on Repsly and it proved to be invaluable.
With easily customized reports, I was able to generate a template for all representatives to use out in the field. These could be changed on the fly and allowed for photos to be recorded with each report.
Repsly also allowed for the reports to be geotagged and timestamped. Viewing our team member's productivity became as simple as generating a report. This wasn't something we initially felt we needed, however, it allowed for us to save a lot of time and money once we began checking it regularly.
Their customer service was fantastic. Their representatives were always prompt to reply and frequently added requested features within a business day of my inquiry. They always followed up to ensure that I was satisfied with my experience.
Pros
Easy tracking of representatives and customized reporting made this a standout against similar products.
Cons
Some report exporting was limited during my use of the services, however, it never became an issue and all data was available with some work.
- Industry: Food Production
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Can’t work without Repsly anymore!
Pros
Repsly is very user friendly. Even if you aren’t a tech savvy person, you should be able to get the hang of Repsly after a short demonstration.
Cons
On very rare occasions, the software will get stuck loading on the screen when you first open the app. After restarting my phone or contacting the fantastic customer support team, the problem always gets resolved.
Response from Repsly
Hi there! Thanks for the kind words and positive feedback. We have flagged your issue of load speed to our product team. Glad to hear you've been able to get help from our support team.
- Used Daily for 6-12 months
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Review Source
Doubled our sales!
We have been using Repsly for our sales team at our radio station since roughly the beginning of the year. Our sales on our station promotions have doubled since we started using the Repsly app. It's not only helped us keep our sales team on track, but it's been extremely useful for them to keep themselves on track, as well.
Pros
Great customer support, super flexible app, super-flexible program.
Cons
Not originally designed for advertising/radio sales, so we're working to mold it to us better.

- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Excellent program (app) for online orders
Excellent program (app) for online orders , and monitoring of sales,
easy to use, best management solution monitors field reps and manages the data they collect.
Pros
Excellent program (app) for online orders , and monitoring of sales,
easy to use, best management solution monitors field reps and manages the data they collect.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Excellent Sales Team Management Tool
management of team has become a lot easier. saves my time so i could focus on other important things
Pros
Gives a lot more transparency, record keeping is easy
Cons
Integration with popular ERPs is not there.
Response from Repsly
Hi there, thanks for the great feedback! We've informed our product team of your request for more integrations.
- Industry: Consumer Goods
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Good if used correctly
Pros
Great way to find places that you know are on your customer list. Good for when you're traveling and working.
Cons
A lot of times it doesn't seem like the gps is correct. Have to physically search for some places.
Response from Repsly
Hey there! Thanks for the feedback. We're happy to hear Repsly makes working while traveling easier. We've informed our product team about your issue with GPS. Feel free to contact [email protected] if this is a recurring issue.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Excellent mobility tool
I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.
Pros
Easy implementation with no system integration requirements.
App is user friendly and constantly updated.
Cons
The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Use Repsly daily
We enjoy using Repsly on a daily basis. Looking forward to being able to change some of the items that we are looking for on our dashboard.
Pros
Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.
Cons
Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to.
Response from Repsly
Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
No Stress for our Sales Team!
Our sales teams loves how easy it is to communicate with the team and leave detailed notes on every account.
Pros
how easy it is to manage each reps activity
Cons
tends to crash every so often.
Response from Repsly
Thanks Alicia, we're constantly working to improve the app, so keep an eye out for new features soon!
- Industry: Retail
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Peace of mind
My market is geographically diverse. The Repsly system allows me to monitor my sales force and merchandising activities with ease. It has made an immediate impact in on shelf avaialability which translates to better sales. Money well spent.
Pros
Ease of use. Geo Tagging.
Cons
It is priced in US dollars, my currency moves wildly against the Dollar so no consistent cost.
Response from Repsly
Thanks for the feedback Murray!
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Great Tool for Field Merchandisers
Our company uses this product for field merchandisers. It has thus far been a great tool to track activity in our department stores.
Pros
Ease of use, manager dashboard, flexibility to change form fields, ect.
Cons
Some bug issues but our rep has been great about guiding us how to resolve.
Response from Repsly
Thanks so much for the nice words Christie! You can export data for specific clients with Repsly, and should be able to see all the photos ever taken for a specific customer, so we'll have Matt get in touch. Thanks again!
- Industry: Farming
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Excellent Tool
its a great tool for field and office management alike. You can track visits, tasks, see real time pictures and eliminates double work and paper.
Pros
I can send a "specific" task or survey to the field and I can refer back to previous visits and tasks.
Cons
When you go into pictures it needs a scroll feature so you don't have to open and close each individual picture to see it.
Response from Repsly
Thanks Jerial! Appreciate the kind words.
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Repsly Works and is giving us an edge.
Overall I really like the Repsly system for its field monitoring and tracking. Getting information set up so that it reports correctly is the most challenging part of it. Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier.
Pros
Its very intuitive and easy for field reps to use with little explaining.
Cons
The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.
Response from Repsly
We're really glad you're finding Repsly helpful for ProYo Mike! We're currently working on providing more billing options for our customers, and we'll be sure to keep you posted as things go live.
- Industry: Hospital & Health Care
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Useful and Innovative Platform Marred by a Limited Feature Set and High Monthly Costs
This type of cloud-based software was exactly what I was looking for to manage my small team on a limited budget. I was able to set my small team up with only minimal assistance from Repsly's support contact. However, in order to get EXACTLY what I needed, I would have been pushed into the higher tier charge (and I only needed that ONE extra feature). Also, some of the functionality was JUST a few features shy of being useful to us.
Pros
Very User Friendly.
Easy Upload of Existing Location List
Easy Creation of Custom Forms
Cons
Pay Per Device Requirement (we have a technician team that alternates field time, therefore only require 1 account to be shared and used by whoever is in field)
Ability to ONLY fill reports out on a mobile device (I have reps who would find it easier to use their laptops)
High tiered costs
Response from Repsly
Hi Jared, we offer Ad-Hoc pricing to address exactly the billing concern that you stated below. We'll reach out to you to explore options for how your plan is set up. Thanks for all the kind words!
- Industry: Import & Export
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
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Review Source
Repsly Review
We starting using Repsly to track vendor backend programs. We have since starting using it to track sales calls.
Pros
The ability to know where our sales reps are going each day. The in store pictures from our merchandising department have been a huge help.
Cons
We don't have any issues.
Response from Repsly
We're glad you love Repsly Michael!
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Repsly Review Sandra Singleton
Repsly is a great product, I just wish the filtering of the data was a little easier and gave a few more reporting options
Pros
user friendly
Cons
Filtering capabilities
Response from Repsly
Great feedback Sandra! Our new reporting is being released in 4 days, so if you'd like to get in touch with Matt, he'd be happy to show you all the new capabilities it offers!
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Excellent CRM for a reasonable price..
Great program for a great price. Works cross platform. I wish there were a few other things that we could customize, but they seem to be very responsive to customer needs.
Pros
Customizable to every industry. Ease of use and ever evolving..
Cons
Customer support could be better.. they have switched out our direct contact several times..
Response from Repsly
Thanks for the kind words Kevin!
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Store Check Sales
It's been very helpful for our merchandising business. We can download the reports in a very quick timely manner.
Pros
The GPS and the reports
Cons
The download of the reports can very few filters
Response from Repsly
Thanks for the feedback Eugenio!
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Repsly Waiakea Review
Great App, my field reps use it each day and I am able to monitor their successes and run reports to give them their bonus each month.
Pros
Mobile
Cons
Old reporting was cumbersome
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Repsly is very easy to use
It makes my job easier
Pros
I like that you can use it on your phone and tablet. I also like that I can use the backroom. I like that the program is in real time.
Cons
Sometimes there will be a glitch when using it. This doesn't happen often but when you are working in the field this can be a issue
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Good Cloud Software
Pros
This is really reliable in terms of tracking and monitoring of several data. And very east to use as well
Cons
Looking forward for future updates.