User Reviews Overview

About BrainCert

Enterprise LMS and Training Software Solution With more than 8 years of experience in catering to the diverse requirements of the eLearning industry, we place ourselves before the eLearning industry as a comprehensive eLearning...

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Feature ratings

Value for Money
4.2
Features
4.2
Ease of Use
4.2
Customer Support
4.1

Browse BrainCert Reviews

203 of 203 reviews
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Natalia
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/04/2017

Excellent tool

Pros

The tool is extremely user-friendly and requires very little training to use and upload courses. Although we don't use it, I think the ability to provide priced courses is excellent, tracking signed up students is also very helpful. It's one of the strongest applications for small businesses... I highly recommend it

Cons

There might be a small bug when people sign in and are trying to enter the course but I haven't report it because is too small... we are very pleased with this tool

Marla
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/08/2020

Real Estate School Review

Braincert customer service has been very helpful throughout the setup process as well as moving forward with using the program. They are very quick to respond. Overall we are very please with the ease of use and the features.

Pros

Tests were easy to create.
Courses were easy to create.
Video capability is a must for us and Braincert makes that possible.

Cons

Using the course completion certificate feature does not work for us because we have to issue custom certificates.
Sometimes the program will boot out a student who is working in the platform.

Alternatives Considered

Moodle, LearnUpon and Schoology

Reasons for Switching to BrainCert

The price point fit our budget and the program had the features we absolutely had to have.

Response from BrainCert

Hi Marla,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Sumam
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

3
Reviewed on 04/12/2018

Value of Money

We are using only White board of braincert. Creating a class room and scheduling classes are very easy compared to the other boards. It never shows correct duration as well in the report.
But coming to the online board it has several difficulties.

Pros

It comes with lots of Features and Functionalities.
Ease of use and customer friendly interface helps us to ease our work.

Cons

Many times it encounters technical difficulties like not able to upload files, file disappears, file appears only for attendee not for presenter or vise versa.
Updated version is worse compared to previous version of braincert board

Response from BrainCert

Hi Sumam!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020

Top BrainCert Alternatives

Princess Terana Caram
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2022

Effecient

Pros

I've tried several software like this but this one is the best. As a freelance IT instructor, having a reliable tool like this makes the profession less stressful. It's engaging and I can collaborate online. It has this virtual classroom feature that's easy to navigate. On top of it all, the payments and membership is feature is not problematic as the other software I have tried.

Cons

I liked least about BrainCert is the bulk enrollment. I wish it has an option to disable it.

Marcelo
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
4

4
Reviewed on 22/07/2019

BrainCert, great tool but difficult to manage

Pros

Great look and feel - very profesional
Easy set-up
Complete LMS platform
Multiple question types
Easy csv question upload

Cons

Difficult to navigate and find the components
Confusing navigation between courses, questions, exams
Several actions can't be undone
Expensive for small courses

Alternatives Considered

Moodle and Blackboard Learn

Reasons for Switching to BrainCert

The 'look and feel' makes it look way more profesional than Moodle Moodle is really hard to setup

Response from BrainCert

Hi Marcelo,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
William
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 12/10/2019

BrainCert for adding an e-learning component to your training programs

Pros

Webinar Options
Shareable Exams
Low Cost Enterprise Options
Comprehensive Test Building Options

Cons

Steep Learning Curve on Developing Courses
Steep Learning Curve on Developing Exams

Alternatives Considered

Teachable, CANVAS, Easy LMS, Brightspace, Ventture and Thinkific

Reasons for Choosing BrainCert

Moodle's Open Source and Server based option meant a high degree of maintenance that would be a greater cost than using a service. Teachable is good, but at a similar price I can get a much larger and comprehensive enterprise solution.

Reasons for Switching to BrainCert

Best priced enterprise solutions with Webinar integration, custom certification, and shareable testing.
Michael
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 07/02/2018

Pleasantly Pleased by this LMS

Pros

Affordable LMS for small company
Responsive customer service
Have the ability to use Stripe or Paypal
Easy to provide discount codes for courses

Cons

Would love the ability to arrange my course on my front page in the order I like.
Would like to have folders that keep my files for organization purposes

Response from BrainCert

Hi Michael,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Eddie
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
N/A

5
Reviewed on 09/07/2019

Great concept and *mostly* stable

We've had mixed experience so far, but we will stick it out until we find it unusable or until something better comes along.

Pros

We liked that the testing software was easy for students to understand

Cons

There are a lot of back-end annoyances, like students complaining about not being able to log in, caching issues logging in as a teacher, we also had an issue that PayPal wasn't working, and the support team said it was PayPal, but it was not, so we switched payment gateways instead.

Faiyaz
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 11/06/2022

An amazing platform!

My overall experience was awesome! It really helped me!

Pros

Easy navigation. Smooth UI. I really liked how I could see my progress.

Cons

I didn't face that much issues. My experience was great!

Amal
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/12/2022

Excellent platform for online education

BrainCert is a user-friendly and affordable online training solution that provides comprehensive capabilities for creating, marketing and selling courses, tests, and live classes. As a course creator, I am happy to be with the right platform that helps me to make great courses.

Pros

One of the most engaging platform for students in terms of online education. As a course creator, I can say that the workflow is smooth and easy. Highly recommend this platform for everyone looking serious about online education.

Cons

The platform is packed with so many features which will make you feel overwhelmed when using it for the first time. But once you get used to the workflow, everything will be super easy.

Abinaya
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2021

One tool for all Online Teaching needs

BrainCert solved our problems we faced to continue our classes, conduct exams, and monitor our student activities. Student attendance report in a virtual classroom; assignments in LMS helped us to track student strength and weakness, gamification a significant feature we used to build the competition between students to improve learning pace.

Pros

LMS platform is user-friendly and seld explanatory. Course bundles is feature that helped us to club the courses and make the students to attend one by one using the rules option, tests platform combined with Virtual Classroom for conducting exams solved our problems during pandemic. Onboarding students, create groups, and assign courses/tests is easy and simple. Student interaction is seamless with virtual classroom. Wonderful experience with BrainCert LMS.

Cons

No drawbacks until now. BrainCert ticket system helps us to raise the issues, and they resolve those issues within a day. They provide call support if there is any issue persists more than two times.

Cornelia
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
N/A

2
Reviewed on 08/10/2019

Needs Upgrade

Pros

Ease of logging in. There is not much else!

Cons

It tally’s your score incorrectly. For example, it tells you get 99% correct when you know you did not do that well. It logs you out after a while which is fine. However, you have to exit the entire system to go back in.

Response from BrainCert

Hi Cornelia!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020
satisfied member
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
N/A
Customer Support
N/A

5
Reviewed on 05/02/2014

Wonderful service

It is difficult to make time for learning alongside two fulltime jobs. I recently learnt about braincert.com through a friend of mine, and have been since taking courses alongside work. The online orientation of the learning is made compatible to fit with any schedule. I am now doing what I had deemed impossible; I am successfully managing both my work, and supporting an affordable and convenient education. Although my education has always taken precedence in my life, I was forced to take a few years off near the end of my degree due to circumstances out of my control.
Braincert offers a wide range of courses and makes the selection process easy and functional. The courses are formatted in an easy to understand and navigate format, and provide several resources for extended help. Since learning about the website, I've enrolled in SEO optimization course and an iOS development course. As I had begun my degree in computer engineering, these are the perfect courses for me to farther both my knowledge and career. Although my courses are specific to technology, the site offers a wide selection to chose from. The friend that had told me about the site was enrolled in an Introductory German course herself.

Pros

From an instructors perspective, BrainCert allows freedom of course content on an easy to create and publish platform. The site offers convenient test scheduling times and posts immediate results to facilitate the instructor student relationship.

Cons

Not applicable

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/10/2021

Best place to get expertise in cloud technologies

Pros

Pretty straight forward to use and they keep updating the course content when new contents available.

Cons

Their search tool is not optimised well enough.

Response from BrainCert

Hi,
Thank you for your valuable feedback. Glad to know that you liked the intuitiveness of our platform.
That being said, we'll forward your feedback on the search tool to the team concerned. Meanwhile, if you have any questions or suggestions, you can write to us at [email protected]

Replied 05/11/2021
Ellen
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 14/09/2017

BrainCert is fairly user friendly, but could do more to make navigation and functionality...

Exam hosting, grading, and notifications

Pros

The site is fairly user-friendly and has a clean, organized, modern user interface! Every time I have submitted a Help Ticket, someone has responded.

Cons

I've run into several strange glitches and inconsistencies on the platform, and have found odd grammatical errors that seem out of place for an educational platform.

Response from BrainCert

Ellen, thanks for sharing your experience with BrainCert. There were few grammatical errors introduced with some of features rolled out recently. We'll have the content team review the language files before pushing updates in the future. Thank you again.

Replied 15/09/2017
Daniel
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2021

Very good experience with Braincert LMS

Excellent as trainer and with my students

Pros

Excellent experience to students and excellent experience as instructor

Cons

Manage content require some time to create test and contents.

Response from BrainCert

Thank you for your awesome review, we are thankful for amazing customers like you.

Guess what, we are only three months short of celebrating the second anniversary of our business association. We work hard to meet expectations like yours, and we are happy to hear that we have hit the mark for you.
We also note that it is taking you time to create courses & tests on the platform. Please note that BrainCert comes with bulk import tools for faster content upload and test creation. If you want, we can get on a quick call to go over this.

Thanks again!

Replied 12/02/2021
Amanda
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
4
Ease of Use
1
Customer Support
2

1
Reviewed on 11/10/2019

BrainCert Review

I did not like this program one bit. As someone who was used to working with BlackBoard Collaborate this program was even worse. It should not be sold or advertised to schools that teach k-12. It is not user friendly.

Pros

That the kids were able to have tools on the white board

Cons

So many things. I did not like that the kids could change the screen, I did not like how your breakout rooms worked, I did not like the email system for kids logging in, I did not like the video uploading, I did not like that I never got reminders for classes that I set up and nor did my students...

Response from BrainCert

Hi Amanda!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on ":[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020
Verified Reviewer
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/03/2019

BrainCert-A perfect medium to have a simple and easy way to conduct lessons

Pros

Braincert is simple and a easy to use way to schedule and carry on with the lessons. Easy to upload, easy to use, easy to show the videos with just a insertion of link and its all to shine during the lessons. No interruption, much clarity, much interactive way is created with the pen and other cool features. Works on any browser. There is no fear of browser crashing, how many ever sessions we continue to schedule and launch. Every feature is perfect and well designed. Best for the institutions.

Cons

Nothing as of now. Found it perfect so far.

Karl Heinz
  • Industry: Writing & Editing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/02/2018

Its excellent and my students are very satisfied also me

I can communicateall over the world with this platform with excellent audio and video quality

Pros

i realy like the interface because its very easy to use it. the software have huge abilities and the class have some excellent tools.

Cons

there is always something to find that you dont like. But the helpdesk have open ears and mind and they try to find the solution

Shellon
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/07/2019

Best Service

With BrainCert, I was able to interact with my students virtually. I was even able to share and access course materials. Most importantly, the pricing for the services is second to none.

Pros

A very reliable service. There is always customer service representatives to assist your needs.

Cons

Sometimes the poor audio quality and the video being delayed.

Yuventhiran
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2019

Amazing support team

Pros

The software does everything we want it to. We can control the access of each user. What they can and can't do in virtual class room

But what really makes me recommend Braincert is their support team. They are always available and are a real blessing.

We had some teething problems and they would respond at the speed of light!

Cons

There is one feature that I would have liked them to have. I wanted a writing pad that would allow me to observe students write their essays. Something like Google doc. But they are rolling that out in Q4 this year.

Ashley
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 08/03/2019

Review

good platform-- better than others I have tried

Pros

no sign-up needed from student-- easy to use after practicing

Cons

I seem to have microphone feedback recently-- screen share is not free anymore-- upgraded to see if feedback issue will resolve-- it just started???

Jeff
  • Industry: Accounting
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 18/10/2021

Easy to Use

Pros

I like how the software is not complicated and very straight forward to use.

Cons

I have to sign in every single time I want to use the software.

Robert
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 18/10/2021

BrainCert experience

Pros

Very Professional Content of the courses
Passing the course score means in general passing the real certifications

Cons

Expired courses after a period of time.

Parthasaradhi
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2019

Excellent courses

Clear explanation of all questions

Pros

detailed explanation of all questions described in exam

Cons

nothing specific all contents are good sometimes site is slow

203 reviews