User Reviews Overview

About BrainCert

Enterprise LMS and Training Software Solution With more than 8 years of experience in catering to the diverse requirements of the eLearning industry, we place ourselves before the eLearning industry as a comprehensive eLearning...

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Feature ratings

Value for Money
4.2
Features
4.2
Ease of Use
4.2
Customer Support
4.2

Browse BrainCert Reviews

208 of 208 reviews
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Kyle
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2021

I-75 - the Best Becker Supplement (For AUD)

Having failed AUD 3 times before, I-75 was the supplment that got me to pass.

Pros

The lessons are planned very well. Darius teaches the material differently from Becker, but I'm able to understand and apply the information significantly better. I needed the most help on simulations, and going through I-75 let me succeed.

Cons

Although the lessons are awesome, there are some lectures (maybe 3) where the recorded audio was low or muffled or distorted.

Marcelo
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
4

4
Reviewed on 22/07/2019

BrainCert, great tool but difficult to manage

Pros

Great look and feel - very profesional
Easy set-up
Complete LMS platform
Multiple question types
Easy csv question upload

Cons

Difficult to navigate and find the components
Confusing navigation between courses, questions, exams
Several actions can't be undone
Expensive for small courses

Alternatives Considered

Moodle and Blackboard Learn

Reasons for Switching to BrainCert

The 'look and feel' makes it look way more profesional than Moodle Moodle is really hard to setup

Response from BrainCert

Hi Marcelo,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Sumam
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

3
Reviewed on 04/12/2018

Value of Money

We are using only White board of braincert. Creating a class room and scheduling classes are very easy compared to the other boards. It never shows correct duration as well in the report.
But coming to the online board it has several difficulties.

Pros

It comes with lots of Features and Functionalities.
Ease of use and customer friendly interface helps us to ease our work.

Cons

Many times it encounters technical difficulties like not able to upload files, file disappears, file appears only for attendee not for presenter or vise versa.
Updated version is worse compared to previous version of braincert board

Response from BrainCert

Hi Sumam!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020

Top BrainCert Alternatives

William
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 12/10/2019

BrainCert for adding an e-learning component to your training programs

Pros

Webinar Options
Shareable Exams
Low Cost Enterprise Options
Comprehensive Test Building Options

Cons

Steep Learning Curve on Developing Courses
Steep Learning Curve on Developing Exams

Alternatives Considered

Teachable, CANVAS, Easy LMS, Brightspace, Ventture and Thinkific

Reasons for Choosing BrainCert

Moodle's Open Source and Server based option meant a high degree of maintenance that would be a greater cost than using a service. Teachable is good, but at a similar price I can get a much larger and comprehensive enterprise solution.

Reasons for Switching to BrainCert

Best priced enterprise solutions with Webinar integration, custom certification, and shareable testing.
Michael
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 07/02/2018

Pleasantly Pleased by this LMS

Pros

Affordable LMS for small company
Responsive customer service
Have the ability to use Stripe or Paypal
Easy to provide discount codes for courses

Cons

Would love the ability to arrange my course on my front page in the order I like.
Would like to have folders that keep my files for organization purposes

Response from BrainCert

Hi Michael,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Stephen
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 13/03/2023

BrainCert - Great virtual online learning collaboration

Great value, and lots of features that will help in it adapting to diverse needs of business, online courses, corporate and even government based on security and login features

Pros

Virtual classroom feature is a standout. No messing with backend to do is great.

Cons

There are areas it will need to catch up on that most LMS purchasers are looking for. Improved UX/UI but listed on roadmap:). Menu isn't as intuitive as other platforms, but is improving.

Eddie
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
N/A

5
Reviewed on 09/07/2019

Great concept and *mostly* stable

We've had mixed experience so far, but we will stick it out until we find it unusable or until something better comes along.

Pros

We liked that the testing software was easy for students to understand

Cons

There are a lot of back-end annoyances, like students complaining about not being able to log in, caching issues logging in as a teacher, we also had an issue that PayPal wasn't working, and the support team said it was PayPal, but it was not, so we switched payment gateways instead.

Lewis
  • Industry: Individual & Family Services
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2021

Very Efficient

It was a pleasant surprise and experience. Very easy to use.

Pros

The LMS was very user friendly, the videos and other graphics worked seamlessly with the platform. I was very pleased with the tracking of my progress. As soon as I completed a task it was listed as such.

Cons

No real issues. When I review my experience, there was no need to troubleshoot.

Response from BrainCert

Hi Lewis,

Thank you for your feedback. We are happy to know that our customers love the platform as much as we love building it.

Replied 01/11/2021
Faiyaz
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 11/06/2022

An amazing platform!

My overall experience was awesome! It really helped me!

Pros

Easy navigation. Smooth UI. I really liked how I could see my progress.

Cons

I didn't face that much issues. My experience was great!

Marjan
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2016

Very easy to use

I was looking for an LMS with some specific features like live classes, Forum, chat and good costumer service with a reasonable price and I am very happy I found this one.
One thing that I really like is that I can constantly chat with their costumer service and I can see if they read my messages or not which is really cool.

Pros

I am in the process of preparing my MVP and so far I like every thing ( I am relatively new to Braincert)

Abinaya
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2021

One tool for all Online Teaching needs

BrainCert solved our problems we faced to continue our classes, conduct exams, and monitor our student activities. Student attendance report in a virtual classroom; assignments in LMS helped us to track student strength and weakness, gamification a significant feature we used to build the competition between students to improve learning pace.

Pros

LMS platform is user-friendly and seld explanatory. Course bundles is feature that helped us to club the courses and make the students to attend one by one using the rules option, tests platform combined with Virtual Classroom for conducting exams solved our problems during pandemic. Onboarding students, create groups, and assign courses/tests is easy and simple. Student interaction is seamless with virtual classroom. Wonderful experience with BrainCert LMS.

Cons

No drawbacks until now. BrainCert ticket system helps us to raise the issues, and they resolve those issues within a day. They provide call support if there is any issue persists more than two times.

Cornelia
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
N/A

2
Reviewed on 08/10/2019

Needs Upgrade

Pros

Ease of logging in. There is not much else!

Cons

It tally’s your score incorrectly. For example, it tells you get 99% correct when you know you did not do that well. It logs you out after a while which is fine. However, you have to exit the entire system to go back in.

Response from BrainCert

Hi Cornelia!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020
Verified Reviewer
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

2
Reviewed on 13/02/2021

Terrible support and seriously outdated technology

Disappointing and frustrating.

Pros

We first consider the ability to use SCORM, but at the end, it was not worth it.

Cons

The system is outdated and it is not intuitive to use. It could take weeks or even months before you can get your head around it. Support is not always available. The website is saying it is based in the US but from sales journey to support, all are done in India by Indian teams.

Response from BrainCert

Thanks for taking your time to write a review. BrainCert team is based in US and India locations and your account manager is assigned based on your first interaction with the platform. It's unclear which part of the platform you think is 'outdated' as we are a comprehensive eLearning provider and deliver anything from adaptive testing to blended courses to virtual classrooms. We do provide excellent support for SCORM 2004 and 4th edition content packages. Support is done through our ticketing system. As long as you have the support ticket created, priority support is delivered in a timely manner. We would love to work with you again to sort out your issues. Thank you again for your time!

Replied 29/03/2021
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/10/2021

Best place to get expertise in cloud technologies

Pros

Pretty straight forward to use and they keep updating the course content when new contents available.

Cons

Their search tool is not optimised well enough.

Response from BrainCert

Hi,
Thank you for your valuable feedback. Glad to know that you liked the intuitiveness of our platform.
That being said, we'll forward your feedback on the search tool to the team concerned. Meanwhile, if you have any questions or suggestions, you can write to us at [email protected].

Replied 05/11/2021
Ellen
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 14/09/2017

BrainCert is fairly user friendly, but could do more to make navigation and functionality...

Exam hosting, grading, and notifications

Pros

The site is fairly user-friendly and has a clean, organized, modern user interface! Every time I have submitted a Help Ticket, someone has responded.

Cons

I've run into several strange glitches and inconsistencies on the platform, and have found odd grammatical errors that seem out of place for an educational platform.

Response from BrainCert

Ellen, thanks for sharing your experience with BrainCert. There were few grammatical errors introduced with some of features rolled out recently. We'll have the content team review the language files before pushing updates in the future. Thank you again.

Replied 15/09/2017
Colton
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 18/10/2021

Great for Online Content but missing some key features.

My experience with BrainCert is one of complete frustration. The web interface is the main problem. I don't want to have to log in and click 3 or 4 times to get to my learning content; competitor apps allow for single click access. I eventually figured out how to save videos and slides for offline use through third party programs so I could easily access my content offline which effectively took BrainCert's software out of the equation.

Pros

The software itself was probably the weakest part of the course that I purchased. [SENSITIVE CONTENT] is a phenomenal accounting instructor and the software did not do much to improve his abilities. If anything, I'd have to say the analyticals within the testing module were the best feature.

Cons

No mobile app. No ability to (easily) extract or save course material for offline or mobile use. This flaw almost makes the software unusable and I probably would not have purchased the course had I know these limitations.

Amanda
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
4
Ease of Use
1
Customer Support
2

1
Reviewed on 11/10/2019

BrainCert Review

I did not like this program one bit. As someone who was used to working with BlackBoard Collaborate this program was even worse. It should not be sold or advertised to schools that teach k-12. It is not user friendly.

Pros

That the kids were able to have tools on the white board

Cons

So many things. I did not like that the kids could change the screen, I did not like how your breakout rooms worked, I did not like the email system for kids logging in, I did not like the video uploading, I did not like that I never got reminders for classes that I set up and nor did my students...

Response from BrainCert

Hi Amanda!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on ":[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020
Zoran
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 08/10/2019

E-Learning Platform

Helped a lot to pass SA Pro

Pros

Q & A were very useful and helped a lot for passing exam

Cons

It would be better to have more detailed explanation on answers. It is better to have option to look for the answer after each question

Response from BrainCert

Hi Zoran,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Karl Heinz
  • Industry: Writing & Editing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/02/2018

Its excellent and my students are very satisfied also me

I can communicateall over the world with this platform with excellent audio and video quality

Pros

i realy like the interface because its very easy to use it. the software have huge abilities and the class have some excellent tools.

Cons

there is always something to find that you dont like. But the helpdesk have open ears and mind and they try to find the solution

Fiwa
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
2

3
Reviewed on 01/03/2019

E-Learning Platform Review

Since the last time I used it it was great, but I honestly think it could be made more user friendly. I do give it a 10 for reliability though

Pros

All progress is automatically saved, you don't need to retype stuff.

Cons

For a specific course, it took too many clicks to get to the specific task or assignment I needed to complete

Response from BrainCert

Hi Fiwa!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020
Alireza
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 08/10/2019

It was really good

Pros

I think the most valuable thing about braincert is that anyone can share anything about education that think it might valuable for someone.

Cons

The main problem I've found in this platform was UX of the dashboards. I think dashboards can be more productive.
For example, when I purchased a course(AWS test exam), I couldn't find it in the panels. In the end, I searched for it!

Response from BrainCert

Hi Alireza!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020
rabab
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2019

best platform

i subscribed to tutor img who introduced me to Braincert and i think i will recommend this website to all for my family members and friends

Pros

its easy to read and use this platform for study process

Cons

we have to log in everytime we open the website

Dren
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
5
Customer Support
N/A

3
Reviewed on 03/03/2019

An Impressive Platform

I have not realised any benefits yet as I only started using it. But I see great potential with this platform in the future

Pros

It is quite intuitive and it has a lot of features which make learning and teaching quite interactive. In short points I mostly liked:
- Ease of class creation and maintenance
- Security of Information
- Tools and Features

Cons

Most of the things I did not like about the platform is that students kept complaining about screen share quality, they sometimes could not hear me clearly and they could not see things clearly.
Overall I am not satisified with
- Screen share quality
- Software hiccups and blocking
- Whiteboard hiccups due to internet connection probably
- Overall technical quality

Response from BrainCert

Hi Dren!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020
Verified Reviewer
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
5
Ease of Use
4
Customer Support
4

3
Reviewed on 08/03/2019

The system is nice but the interface is very bad

If the VC interface and recorded video image are not modernized, I don't plan to work with Braincert next year. The plan is Bigbluebutton integration in own server with our own team will develop ourselves.

Pros

Api is very practical and fast to use. Very fast recording of the VC screen. Domain mapping and SSL allocation are also great features.

Cons

The VC screen remained 7-8 years ago. Iconset is incompatible with each other and prepared without taste. I never even recorded recorded videos. Really bad. As interface and video images, you are quite behind other competitors.

Steven
  • Industry: Consumer Electronics
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
2
Customer Support
N/A

3
Reviewed on 26/10/2021

BrainCert

Pros

Content was great. Very helpful for studying.

Cons

Scrolling through all the videos each time I wanted to get to the next one.

208 reviews