User Reviews Overview

About BrainCert

Enterprise LMS and Training Software Solution With more than 8 years of experience in catering to the diverse requirements of the eLearning industry, we place ourselves before the eLearning industry as a comprehensive eLearning...

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Feature ratings

Value for Money
4.2
Features
4.2
Ease of Use
4.2
Customer Support
4.1

Browse BrainCert Reviews

205 of 205 reviews
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Natalia
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/04/2017

Excellent tool

Pros

The tool is extremely user-friendly and requires very little training to use and upload courses. Although we don't use it, I think the ability to provide priced courses is excellent, tracking signed up students is also very helpful. It's one of the strongest applications for small businesses... I highly recommend it

Cons

There might be a small bug when people sign in and are trying to enter the course but I haven't report it because is too small... we are very pleased with this tool

Marcelo
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
4

4
Reviewed on 22/07/2019

BrainCert, great tool but difficult to manage

Pros

Great look and feel - very profesional
Easy set-up
Complete LMS platform
Multiple question types
Easy csv question upload

Cons

Difficult to navigate and find the components
Confusing navigation between courses, questions, exams
Several actions can't be undone
Expensive for small courses

Alternatives Considered

Moodle and Blackboard Learn

Reasons for Switching to BrainCert

The 'look and feel' makes it look way more profesional than Moodle Moodle is really hard to setup

Response from BrainCert

Hi Marcelo,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Sumam
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

3
Reviewed on 04/12/2018

Value of Money

We are using only White board of braincert. Creating a class room and scheduling classes are very easy compared to the other boards. It never shows correct duration as well in the report.
But coming to the online board it has several difficulties.

Pros

It comes with lots of Features and Functionalities.
Ease of use and customer friendly interface helps us to ease our work.

Cons

Many times it encounters technical difficulties like not able to upload files, file disappears, file appears only for attendee not for presenter or vise versa.
Updated version is worse compared to previous version of braincert board

Response from BrainCert

Hi Sumam!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020

Top BrainCert Alternatives

William
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 12/10/2019

BrainCert for adding an e-learning component to your training programs

Pros

Webinar Options
Shareable Exams
Low Cost Enterprise Options
Comprehensive Test Building Options

Cons

Steep Learning Curve on Developing Courses
Steep Learning Curve on Developing Exams

Alternatives Considered

Teachable, CANVAS, Easy LMS, Brightspace, Ventture and Thinkific

Reasons for Choosing BrainCert

Moodle's Open Source and Server based option meant a high degree of maintenance that would be a greater cost than using a service. Teachable is good, but at a similar price I can get a much larger and comprehensive enterprise solution.

Reasons for Switching to BrainCert

Best priced enterprise solutions with Webinar integration, custom certification, and shareable testing.
Michael
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 07/02/2018

Pleasantly Pleased by this LMS

Pros

Affordable LMS for small company
Responsive customer service
Have the ability to use Stripe or Paypal
Easy to provide discount codes for courses

Cons

Would love the ability to arrange my course on my front page in the order I like.
Would like to have folders that keep my files for organization purposes

Response from BrainCert

Hi Michael,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Stephen
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 13/03/2023

BrainCert - Great virtual online learning collaboration

Great value, and lots of features that will help in it adapting to diverse needs of business, online courses, corporate and even government based on security and login features

Pros

Virtual classroom feature is a standout. No messing with backend to do is great.

Cons

There are areas it will need to catch up on that most LMS purchasers are looking for. Improved UX/UI but listed on roadmap:). Menu isn't as intuitive as other platforms, but is improving.

Princess Terana Caram
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2022

Effecient

Pros

I've tried several software like this but this one is the best. As a freelance IT instructor, having a reliable tool like this makes the profession less stressful. It's engaging and I can collaborate online. It has this virtual classroom feature that's easy to navigate. On top of it all, the payments and membership is feature is not problematic as the other software I have tried.

Cons

I liked least about BrainCert is the bulk enrollment. I wish it has an option to disable it.

Eddie
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
N/A

5
Reviewed on 09/07/2019

Great concept and *mostly* stable

We've had mixed experience so far, but we will stick it out until we find it unusable or until something better comes along.

Pros

We liked that the testing software was easy for students to understand

Cons

There are a lot of back-end annoyances, like students complaining about not being able to log in, caching issues logging in as a teacher, we also had an issue that PayPal wasn't working, and the support team said it was PayPal, but it was not, so we switched payment gateways instead.

Faiyaz
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 11/06/2022

An amazing platform!

My overall experience was awesome! It really helped me!

Pros

Easy navigation. Smooth UI. I really liked how I could see my progress.

Cons

I didn't face that much issues. My experience was great!

Marjan
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2016

Very easy to use

I was looking for an LMS with some specific features like live classes, Forum, chat and good costumer service with a reasonable price and I am very happy I found this one.
One thing that I really like is that I can constantly chat with their costumer service and I can see if they read my messages or not which is really cool.

Pros

I am in the process of preparing my MVP and so far I like every thing ( I am relatively new to Braincert)

Abinaya
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2021

One tool for all Online Teaching needs

BrainCert solved our problems we faced to continue our classes, conduct exams, and monitor our student activities. Student attendance report in a virtual classroom; assignments in LMS helped us to track student strength and weakness, gamification a significant feature we used to build the competition between students to improve learning pace.

Pros

LMS platform is user-friendly and seld explanatory. Course bundles is feature that helped us to club the courses and make the students to attend one by one using the rules option, tests platform combined with Virtual Classroom for conducting exams solved our problems during pandemic. Onboarding students, create groups, and assign courses/tests is easy and simple. Student interaction is seamless with virtual classroom. Wonderful experience with BrainCert LMS.

Cons

No drawbacks until now. BrainCert ticket system helps us to raise the issues, and they resolve those issues within a day. They provide call support if there is any issue persists more than two times.

Alex
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2019

Highly Recommend the Virtual Classroom product and working with Braincert

The Virtual Classroom has allowed us to connect with our students that we would not normally be able to reach.

The product is intuitive and we have received fantastic feedback from our students.

Pros

The ease in which it can be integrated.
The cross browser support is excellent.
The virtual classroom is particularly user friendly and intuitive to use.
The customer support has been awesome - the team always responds to my queries and have taken a lot of time to explain the product and how to optimally set up the server's for my clientele.
The convenience to share files and worksheets with students.

Cons

The screen sharing function does not always work

satisfied member
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
N/A
Customer Support
N/A

5
Reviewed on 05/02/2014

Wonderful service

It is difficult to make time for learning alongside two fulltime jobs. I recently learnt about braincert.com through a friend of mine, and have been since taking courses alongside work. The online orientation of the learning is made compatible to fit with any schedule. I am now doing what I had deemed impossible; I am successfully managing both my work, and supporting an affordable and convenient education. Although my education has always taken precedence in my life, I was forced to take a few years off near the end of my degree due to circumstances out of my control.
Braincert offers a wide range of courses and makes the selection process easy and functional. The courses are formatted in an easy to understand and navigate format, and provide several resources for extended help. Since learning about the website, I've enrolled in SEO optimization course and an iOS development course. As I had begun my degree in computer engineering, these are the perfect courses for me to farther both my knowledge and career. Although my courses are specific to technology, the site offers a wide selection to chose from. The friend that had told me about the site was enrolled in an Introductory German course herself.

Pros

From an instructors perspective, BrainCert allows freedom of course content on an easy to create and publish platform. The site offers convenient test scheduling times and posts immediate results to facilitate the instructor student relationship.

Cons

Not applicable

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/10/2021

Best place to get expertise in cloud technologies

Pros

Pretty straight forward to use and they keep updating the course content when new contents available.

Cons

Their search tool is not optimised well enough.

Response from BrainCert

Hi,
Thank you for your valuable feedback. Glad to know that you liked the intuitiveness of our platform.
That being said, we'll forward your feedback on the search tool to the team concerned. Meanwhile, if you have any questions or suggestions, you can write to us at [email protected].

Replied 05/11/2021
Devrup
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2021

Great app for training/Learning

Pros

As a student you can track your progress and get an idea of how much content you have covered and how much is pending

Cons

As a student we should be able to rate each lecture

Response from BrainCert

Hi Devrup,

Thank you for your valuable feedback. We are glad to know that you like the dashboards on the platform. Also, please note that there is an option in the platform that lets learners rate a lecture. But it's the instructor's choice to enable or disable the option.
If you have any other questions or suggestions, you can write to us at [email protected].

Replied 05/11/2021
Daniel
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2021

Very good experience with Braincert LMS

Excellent as trainer and with my students

Pros

Excellent experience to students and excellent experience as instructor

Cons

Manage content require some time to create test and contents.

Response from BrainCert

Thank you for your awesome review, we are thankful for amazing customers like you.

Guess what, we are only three months short of celebrating the second anniversary of our business association. We work hard to meet expectations like yours, and we are happy to hear that we have hit the mark for you.
We also note that it is taking you time to create courses & tests on the platform. Please note that BrainCert comes with bulk import tools for faster content upload and test creation. If you want, we can get on a quick call to go over this.

Thanks again!

Replied 12/02/2021
Jennifer
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 09/07/2019

Fits most needs

Just used for hosting video recordings and online practice tests. Would like to use for live classes if quality improves.

Pros

Easy to use. Fits most needs. Would like to utilize more.

Cons

Virtual live classroom and recordings. No longer use this function.

Response from BrainCert

Hi Jennifer,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Ruth
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/06/2018

Easy to use, great API solution

Pros

API. Frequent upgrades are great. SSL, custom URL. Great customer service.
API. Frequent upgrades are great. SSL, custom URL. Great customer service.

Cons

Recent upgrades fixed all things we were previously unhappy about. Everything else is great.
Recent upgrades fixed all things we were previously unhappy about. Everything else is great.

Kevin
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 09/10/2019

Great service

Pros

The practice exams seem to be of high quality and I've found them to be very helpful in preparing for upcoming exams.

Cons

Software can be a little glitchy from time to time.

Response from BrainCert

Hi Kevin,

Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you!

Regards,
Team BrainCert

Replied 17/12/2020
Shellon
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/07/2019

Best Service

With BrainCert, I was able to interact with my students virtually. I was even able to share and access course materials. Most importantly, the pricing for the services is second to none.

Pros

A very reliable service. There is always customer service representatives to assist your needs.

Cons

Sometimes the poor audio quality and the video being delayed.

rabab
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2019

best platform

i subscribed to tutor img who introduced me to Braincert and i think i will recommend this website to all for my family members and friends

Pros

its easy to read and use this platform for study process

Cons

we have to log in everytime we open the website

Hanna
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2021

I-75 CPA Studying

Pros

I was able to navigate and use the software very easily

Cons

The software was an auto subscription so I had to go through PayPal to cancel my subscription

Dren
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
5
Customer Support
N/A

3
Reviewed on 03/03/2019

An Impressive Platform

I have not realised any benefits yet as I only started using it. But I see great potential with this platform in the future

Pros

It is quite intuitive and it has a lot of features which make learning and teaching quite interactive. In short points I mostly liked:
- Ease of class creation and maintenance
- Security of Information
- Tools and Features

Cons

Most of the things I did not like about the platform is that students kept complaining about screen share quality, they sometimes could not hear me clearly and they could not see things clearly.
Overall I am not satisified with
- Screen share quality
- Software hiccups and blocking
- Whiteboard hiccups due to internet connection probably
- Overall technical quality

Response from BrainCert

Hi Dren!

We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest.

Regards,
Team BrainCert

Replied 17/12/2020
Verified Reviewer
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
5
Ease of Use
4
Customer Support
4

3
Reviewed on 08/03/2019

The system is nice but the interface is very bad

If the VC interface and recorded video image are not modernized, I don't plan to work with Braincert next year. The plan is Bigbluebutton integration in own server with our own team will develop ourselves.

Pros

Api is very practical and fast to use. Very fast recording of the VC screen. Domain mapping and SSL allocation are also great features.

Cons

The VC screen remained 7-8 years ago. Iconset is incompatible with each other and prepared without taste. I never even recorded recorded videos. Really bad. As interface and video images, you are quite behind other competitors.

Steven
  • Industry: Consumer Electronics
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
2
Customer Support
N/A

3
Reviewed on 26/10/2021

BrainCert

Pros

Content was great. Very helpful for studying.

Cons

Scrolling through all the videos each time I wanted to get to the next one.

205 reviews