Slack Reviews

Pros

I work with clients all around the world, Slack is the best communication tool I have used. I am able to finish projects faster and more accurately with clients that use Slack than when using Email.

Cons

Switching from businesses is some what complicated in the mobile app.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Slack

I changed jobs

Switched From

Microsoft Teams

Reasons for Switching to Slack

Not a lot of clients wanted to use teams and some feel like teams is spying on them.

Pros

It is easy to use and feels natural. For us coming from Discord or IRC, it is very intuitive to understand how to use it without any learning curve whatsoever. Slack helps me connect with coworkers, share project updates, send cat photos to my team, send random funny quotes, gifs, reactions, all of it still in a very professional application that handles all of my communication needs.

Cons

Slack sometimes becomes too much, but it is easy to mute it to focus on work so this is easily solveable.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Slack

Discord is a gaming software and with our company becoming more serious, we wanted a more serious solution.

Switched From

Discord

Reasons for Switching to Slack

As we later learned and originally suspected, Microsof Teams is much harder to use and is much less intuitive and fun.

Pros

Segmentation of the channels for specific parts of the project and easy drag and drop tool for attachments.

Cons

Need for a daily login from all members of the project and understanding how channels are working.

Alternatives Considered

Basecamp, monday.com and Asana

Reasons for Switching to Slack

More people new about Slack then about other tools.

Pros

Slack is my daily used software for all the team meetings and sharing work details. I like it has all the features built-in that are necessary for an enterprise team management from sharing of files and chatting to video or audio conferencing.

Cons

The support team is slow in case of any problem tho hardly we face any issue with this software it's highly reliable and one of the best things I use on daily basis.

Alternatives Considered

Google Chat, Trello, Zoom Meetings and Microsoft Teams

Reasons for Choosing Slack

I love the overall look and feel of slack and its support for integrations.

Switched From

Google Chat and Microsoft Teams

Pros

Slack manages to maintain a comfortable work-home boundary with the introduction of different channels. The ability to create "private" channels within a workspace also helps to build community. File sharing is convenient and easy to understand, and the notification settings are remarkable.

Cons

Often if a notification is received on one device (i.e. laptop) it will not always push to another (i.e. phone)

Alternatives Considered

Microsoft Teams

Reasons for Choosing Slack

More secure.

Switched From

Discord

Reasons for Switching to Slack

Convenience and use by the rest of the university.

Pros

Slack offers a complete centralized solution for project management and team messaging.

Cons

On large teams, the sheer amount of channels can be overwhelming. But Slack does offer ways to tidy things up.

Alternatives Considered

Basecamp

Reasons for Choosing Slack

Basecamp did not offer the robust messaging and integration tools Slack offered, with a clean interface.

Switched From

Basecamp

Reasons for Switching to Slack

Slack was easy to use, right out of the box!

Pros

Ability to join multiple groups
Ability to choose notification preferences
Pinned posts for each group assist with ease of access of important information
Easy location of company team members chats through the search bar
Reaction emojis for posts

Cons

Initial learning curve with first introduction to the platform but my community manager provided a comprehensive introduction video so it wasn’t too difficult to learn how to use

Pros

I like the most about slack is this.

1. support third-party plugins like Figma, google calendar, google drive, todo, Jira, GitHub notifier, and many more.
2. Search is fast compared to other chat communication tools.
3. huddle features for connecting people with screen sharing.

Cons

need to improve the user interface. that looks like too much is provided but we do not need all things. so increases complexity. so, give inside setting on-off features for what is not required as default features.

Pros

it allows us to make channels within the company
Channels could be public-private and shared

Cons

Conversations get deleted after 14 days
It provides minimum file storage

Pros

The best thing about slack is team collaboration and communication. The group and categories based on topic is quite good and help in segregation of content based on priority. Under these thread our discuasion is quite good.

Cons

Some video call features would make it more appealing .

Pros

Slack is a well thought platform for Entrepreneurs to use and be more efficient in a timely manner. Working from home, this tool has enabled me to work everything out on a single software and this saves me a lot of time.

Cons

Concerning the Drawbacks, i have not quite found any yet, it is very user friendly and everyday you learn something new about the various features it has.

Alternatives Considered

Zoom Meetings

Reasons for Choosing Slack

Slack is the New Youth Tool. Skype is like the Old Grandfather who is fading away now.

Switched From

Skype

Reasons for Switching to Slack

Because Slack has been everything what we were looking for in a software. We are quite impressed.

Pros

It is highly handy for this application to combine login with Linkin, which helps to improve connection possibilities while eliminating many redundant login processes. Also, because Slack is cross-platform (desktop, Android, and iOS), everyone in my firm can communicate with one another regardless of device. Furthermore, the possibility to connect to other storage services like Dropbox, Google Drive, GitHub... Slack's free plan allows users to save up to 10,000 messages exchanged by the team, 5GB of storage, and connect up to 5 additional carrier services.

Cons

The storage of messages only takes place for a short time and it is necessary to update the paid application versions to use more features. This makes the free version quite limited and unpopular for long-term storage of information.

Alternatives Considered

Redmine and Zendesk

Reasons for Choosing Slack

Slack presents more versatility than telegram and is easier to use.

Switched From

Telegram

Reasons for Switching to Slack

I went through all the possible applications to find the most user-friendly channel in my software company. Done Slack clearly shows multi-app friendliness so I chose it.

Pros

Slack is one of the tools I didn't care about until I learned about it. And ever since I did, I've come to appreciate its awesomeness. Working in a SaaS company, with a work-from-home culture, software like Slack feels like an Elixr. There are no hassles when it comes to communication... No email. Simply interact and get the job done. The feature I like the most is its Huddle feature for 2-way audio-based communication. Overall, the software is pretty easy to use.
Another cool feature is putting out status (in terms of availability). Whenever I'm AFK for lunch, I put on my availability status, just in case someone decides to reach out. It might sound small, but it works wonders when you're working from home.
Another cool feature is that the messages are saved no matter how long back you or some team member (who might have even left) posted it.
And there are so many integrations possible, which makes it ever so interesting. Playing trivia games daily is our team's one chance to engage in a virtual fun activity space, which is kind of fun.
Also, I've had the opportunity to meet so many people in the various Slack communities. I mean there are other channels, but the quality of the network is definitely right up there.

Cons

Even though Slack is an awesome tool, there's still some scope for improvement here. For instance, even though I mentioned Huddle as one of my favorite features, I've found some of my teammates complaining about not being able to connect, which gets a bit frustrating. Apart from that, there are features to set reminders and put other commands to help manage things better. I wish there was some kind of tutorial available to learn these things earlier. Another thing I wish was there was the ability to put out memes. I mean, I get it... it's a serious kind of platform, but sometimes memes just get the job done. I'd like to conclude by saying that it'd be cool if we could delete our messages (maybe within 5 mins of posting) too apart from just being able to edit them.

Pros

1. Slack is an incredibly popular workplace messaging app that’s used by millions of people every day. It’s a great tool for keeping groups together, sharing information, and collaborating
2. It is used by over 13 million daily active users and has been valued at over $2.8 billion. Slack is an excellent tool for team communication
3.Slack is a messaging app that lets you send messages, files, and emojis to coworkers and clients. It’s a great way to communicate and collaborate
4. Slack is one of the most popular workplace communication platforms, used by more than one-quarter of companies with more than half a billion daily active users. The platform is loved by some, hated by others, and many are still undecided about its usefulness
5. When most people think of communication, they think of email. But when it comes to team communication, email doesn’t always work. It can be hard to keep in touch with a single platform, and it’s easy for the conversation to get derailed or get lost in the shuffle. But now there’s another option: Slack.
6. It has many advantages, such as the ability to share files and work together on large files in the same workspace

Cons

1. The biggest disadvantage of using Slack is that you can’t customize it to suit your team’s needs. For example, you can’t customize the design of your channel or change the background color.
2. It's great for broadcasting what's happening in your team, but it's not a good place to brainstorm, share confidential information, or make decisions. It's also difficult to get individual attention when you need it.

Pros

So many things: firstly, how quick and easy it is to communicate across teams and countries within my organisation. It is so much faster than sending an email and so much easier to attach documents, manage document access, and more. It's really quick to search for a specific issue across slack channels. It's great to be able to make new channels about specific issues and to be able to tag colleagues in those channels. It's really well-integrated into my google drive which makes my life so much easier. I like that you can grant access to a document simply by posting a link to it in a channel, rather than manually granting everyone access. I like being able to send myself messages as reminders. I like being able to call people through it. I like being able to reply in thread. It creates a great and easy-to-access record of all sorts of issues and collaborations, in a way that is far more streamlined than through email. I like being able to add colleagues to channels when required. It is great for managing Jira tickets. I also like being able to quote messages. Slack is brilliant!

Cons

Just some small things: it would be nice to get a proper notification when something is posted in select channels. Currently I only get notified if I'm tagged in a message in a channel, and when I'm working it's difficult to constantly keep an eye on the channels to see if there's an important message that I haven't been tagged in. I also find it annoying that if I make a group chat, all previous messages disappear if I add someone new. When I message myself for notes, I find it frustrating that the messages aren't more clearly separated - it becomes quite a mess in there. I would like to get a notification every time someone posts in a thread I've posted in - this doesn't seem to always happen. Finally, I would like the emojis to be easier to type, rather than having to open up the emojis every time I want to add one, it would be nice if it were easier to add two at once.

Pros

Slack rocks. We use many channels to keep consumer, internal, and tech support communications distinct. This is a fast and simple communication tool that my [SENSITIVE CONTENT] might use to ask for my help with a customer or team procedure. It's also important to "document" queries and replies for future reference. We utilize Slack to connect with our staff, form department/project groups, and incorporate clients. It keeps us organized and simplifies communication. Connecting Slack to Apps helps with file sharing, client feedback, and document management.

Cons

Slack calls/huddles don't terminate immediately. When someone calls using Slack, direct join call option is confused; it states join huddle and call attend choice doesn't function effectively. No direct connection for entering the Slack meeting.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Slack

We used Skype for years but had several problems. Video delays, voice issues, and more. Is anybody listening? I miss Skype's simplicity. Slack has brought us peace.

Switched From

Skype

Pros

I like the cool features and amazing functionality of Slack. It makes file sharing, meetings, and team collaboration so easy that anybody can do it without putting much effort. Since we started using Slack, we have shifted almost all of our daily communication to this one-in-solution. Our team members always get in touch with each other using the real-time chat feature. We have created different channels for different teams that helps us manage the work in a more organized way. File sharing is a big part of our work routine and Slack does it professionally. Integration with other applications such as Google Drive and Dropbox is another added feature. I have the PC version and also installed the phone application that helps me keep in contact with the team so effortlessly.

Cons

The contacts tab design can use some improvement. It's all cramped up. The drop-down arrows with the channel sometimes hide the contacts and that really annoys me. I wish there was a different user interface with more ease of use.

Pros

Is the best communication tool. Easy to use, you can have a lot of channels and bots and it seems like the info won't get lost because it is all organized.

Cons

The free version is great and I wouldn't see why to pay for the use, since you probably have free options in case you really must (in your package with the email provider or tools like Telegram, discord, etc)

Alternatives Considered

Discord and Microsoft Teams

Reasons for Choosing Slack

To keep all the info centralized and organized

Switched From

Telegram

Reasons for Switching to Slack

Best UI, fast enough and really easy to use, despite having a very fair free version

Pros

Slack is different from the communication and chat tools we used previously. With Slack, we could create channels for every part of the project and only add people who are stakeholders in the area. Communication in these channels is visible to all their members, making information sharing the default in team communication. Direct Messages are still possible for private or secret data transfer. This channel style is also quite useful when creating alerts and notifications. All people can see all Notifications in one place and may communicate about them in the "threads" of the message.
Slack also introduced "Threads" to allow for sub-communication about any message in the channel in order not to block the flow of conversation in the channel.

Cons

It doesn't support RTL languages and sometimes uploading files takes a very long time.

Pros

For anyone used to hangouts, MS Teams, or just plain old text messaging, Slack is easy to adopt and begin using for communication and collaboration.

Direct messaging others is as simple as adding '@' before their username, and when you create a conversation with multiple people, they're automatically saved as a group you can instantly ping at any time. Conversations with multiple replies are rolled up into threads to keep the message board clean. And, Slack allows you to communicate with outside companies (i.e., vendors, agencies), as long as they use Slack, as well. It's such a timesaver vs. email!

Slack also seamlessly integrates with a plethora of collaboration and organizational apps like Google Calendar, Clockwise and Zoom. So, seeing your daily schedule, sharing your status, and your availability to reply to others, etc. are all handled automatically. And, you can start a Zoom meeting with one shortcut and invite others instantly.

And, for file management, attachments are easy to add, preview and fully display.

Cons

Slack uses shortcuts to fire certain apps or actions. This approach is great if you're used to thinking in code. But, for anyone that isn't, it may be a lot to learn so many different shortcuts and could possibly cause some users to miss out on Slack's more powerful features.

The same goes for Slack markdown in general. There are some great templates to add greater usability to Slack posts. However, they require using and editing Slack markdown, which basically is easiest done in the markdown builder tool and then pushed back into Slack. The markdown code itself is straightforward. But, for teams that don't code (and honestly may not need to code), it's a missed opportunity for them to do more with Slack.

Pros

Slack is one of the best platforms available for team communication. After using it for almost 3 years now, it provides our organisation with real-time and seamless communication and offers the most value for your money. Through Slack, you can instant message your team for a quick ask or direct message a specific member for any questions. You can also share files easily by uploading or you even connect your Google Drive/Dropbox to share file links. You can also have fun communicating using emoji's or just share fun GIF's to your team.

The free version offers all the features needed for team communication but if you want additional productivity features to level up your communication like communicating with outside vendors on your workspace, then you can definitely opt for getting paid plan. Slack is a very intuitive platform and user friendly.

Cons

Slack is a great tool for communication across teams but it does not offer any project management features.

Pros

We love that you can see when teammates are in a meeting. Set up away notifications. Sync to our calendars. The newly added scheduled message feature is great so we can send messages within business hours (especially when someone is working outside of typical hours)

Cons

There isn't really much to not like. I haven't had many issues with the tool not performing but, occasionally the call feature can be a little buggy. (does not happen very often)

Alternatives Considered

Microsoft Teams

Reasons for Choosing Slack

Google was just not able to meet all the demands we had as a team.

Switched From

Google Meet

Reasons for Switching to Slack

We felt that Slack met more of the needs and had more options for integrations we wanted to utilize

Pros

Slack makes informing proficient and puts together messages into various channels. It is extremely helpful to private message just as make gatherings. Moreover, records are saved and filed for simple access. I likewise enjoyed the usability and capacity to work together with anybody in your association.

My most loved uses out of the product

1.) Unlimited number of channels-Public/Private

2.) Ability to make shapes that get distributed to explicit channels

3.) Love utilizing the/remind piece so I can get pings about undertakings requiring finish or a straightforward subsequent update

4.) You can have some good times and tweak. For instance: We have a 'Jokes' channel that the leeway bot will make you wisecracks on the off chance that you ask 'bot make me a father quip'- It's astounding

Cons

Difficult to think of any as a client yet heres a shot:

1.) The limitless assortment of channels makes the high opportunities to get steady pings in case somebody @'s you in a channel.

2.) You get dependent and wind up using your organization correspondence application 'Slack' off hours and simply signing on as though it were a web-based media page.

I disdained the failure to make a public gathering "private" after it's creation. Would incidentally slack and my. messages would just come through on my telephone and not work area

Alternatives Considered

Rocket.Chat

Reasons for Switching to Slack

Slack is really a brand and have some valuable feature for remote work.

Pros

The greatest thing I like about slack is the ability to create different channels to assist on different topics , groups, and teams within the organization! I also like the accessibility features! You can access Slack from virtually any device! I travel a lot and this feature is extremely important!

Cons

The software features can take some time to get use to if you have no computer experience. For me my biggest challenge was learning on how to use the alerts and notification features within the program. But in fairness I was able to grasp everything within a few days. So not that long at all.

Pros

I love the easy creation of team channels for different topic, and the message threads. I honestly find it very difficult to use a platform without this feature any more. Not needing to spam the whole team with a smaller conversation is great, especially for younger teams. Also third party integrations is a feature I use all the time, mostly Google drive and simple poll for now.

Cons

Sometimes the notifications on my phone don't work very well and i occasionally have some complaints from third party apps (which has little to do with Slack though), like not being able to edit polls from simple poll etc.