User Reviews Overview
About PayPal Zettle
PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process...
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- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great option for inside business sales for small businesses!
The experience I have with PayPal is always amazing. They're safe, reliable, and I wouldn't choose any other software to manage my in store transactions.
Pros
PayPal here was always a tool I used before I grew my small business. It offered simple, easy to use and understand mechanics that some merchant transaction softwares didn't offer. I love how easy it is to use, and especially how quick it is. Most of all, I love how I can incorporate this into my already existing PayPal Business account to always manage receipts, invoices, and history.
Cons
I dislike the amount per swipe percentile. Each business has their fees, whilst there's others out there who are cheaper to use.

- Industry: Banking
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Very convenient in making payment
PayPal is secure and i fully trusting their securities regarding my payment account and credit card information that are linked in the platform. All my transaction activities are displayed in the main dashboard so that i can monitor any activity within my account. There are no option for transferring funds to friend & family in my country, and i hoping it will introduced to us soon.
Pros
PayPal Here is an amazing payment processing platform that i can make payment for my shopping cart in foreign e-commerce website like Amazon or ebay. It can be install in my smartphone, and i don't have to log-in the platform from my computer, but its offer the same security for my payment account. There are thousand merchant that are accepting PayPal and that make it so convenient.
Cons
The exchange rates from my currency to foreign currency is quite high and so different from other common daily exchange rate that other payment processor are using. On top of that, there are processing fees for the payment transfer. If they can lowering the processing fees, i can see others will use it more often as their payment processor.
- Industry: Capital Markets
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
PayPal Zettle all in one
My self-employed experience is pretty good. Payments are coming in well, although sometimes it takes a little while..I tell myself that with the cryptography payment system, it will be fine, also, all the advantages and disadvantages will be mentioned on the mode of use of PayPal and Zettle. THANKS.
Pros
The many collection methods, both in the presence of the customer and remotely, the low start-up costs and the certification of the free application, make Zettle and PayPal an attractive solution for small and medium-sized businesses and for the self-employed .April 11. 2023.
Cons
Negative reviews from PayPal and Zettle usually stem from ignorance and non-compliance with the rules. Too bad for those who feel victimized. Simply improve your knowledge online and you will be satisfied.
Top PayPal Zettle Alternatives
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
online payment tools
the overall Paypal zettle experience is quite pleasant in particular Paypal Zettle's transaction fees are very competitive compared to other mobile payment solutions, which can help small businesses save money.
Pros
PayPal Zettle offers a secure and reliable payment solution that can help small businesses protect their customers' financial information and efficiently manage their transactions.
Cons
Compatibility limitations: PayPal Zettle is only compatible with iOS and Android devices, which may limit its usability for business owners using other types of platforms.Connection issues: Connection issues with the app and card reader, which can cause delays or interruptions in transactions.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Paypal is very convenient and a great of help when it comes to transferrin money from other...
Over all it still give and serve its purpose.and you can have the apps installed in your phone for more convenient to use.
Pros
I've been using Paypal for so long and I can truly say that paypal is a a best way for me to receive and transfer money from other countries and receive payments. And what i like most about it is that it is always available in my country.
Cons
All I can say is that i hope they don't have any limit in withdrawing money from it. If my balance is bello 10 dollar ,I cant use it.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
I use the paypal account because it is a great digital wallet, and simple to use.
In general the software works fine, with sending foreign currencies to customers and receiving exchange currencies.
Pros
I liked the practicality of sending currency exchange, to receive receipt of foreign currency for my wallet. Very simple. And practical to use.
Cons
what I didn't like about the software was the service because they took so long, my service request that I needed this service urgently, because of my work.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
For the future PayPal Zettle
Pros
Future are most important is the product easy to use? Was interesting with your existing business process easy
Cons
Future are most important is the product easy to use? Was interesting with your existing business process easy
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Paypal zettle review
Pros
The best thing about zettle is its low cost.
Cons
The only flaw I found isn't really related to the product, it's the fact that [sensitive content hidden] owns paypal.
- Industry: Wireless
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Evaluation1
Great. I love it
Pros
It's an easy to use product. It integrates perfectly with my business.
Cons
For my business it is recommended.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Excellent Program
It is a great system for money transfers and I love using it for my business.
Pros
I love that PayPal Zettle is easy to navigate. There is always customer service available and it is clear to understand.
Cons
PayPal Zettle can have fees associated sometimes which I don't believe is fair and it can be tricky to use with other countries.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Perfect for small to medium businesses
We are an animal rescue, and we hold adoption events both at our rescue and in other places (parking lots, pet stores, etc.). The biggest benefit of PayPal Here is the mobility - we can take payments anywhere, and can have multiple volunteers set up with the mobile app to do so. It's reasonably easy for new users to figure out, and also easy to correct mistakes that occur - refunding an incorrect amount is a simple two-click process, and it goes through quickly for the customer. Payments go through quickly, as do transfers to our business checking account.
For me as the treasurer, the fact that the PayPal Here transactions go into our "standard" PayPal account is great. I can use the reports as generated by PayPal or download transactions to Excel or into QuickBooks to merge them into the overall reporting for the board. They're clearly marked so I know which are from PayPal Here vs. the donation button on our website so that I can correctly categorize the income quickly.
Pros
The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...)
Cons
The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader.
Alternatives Considered
Square PaymentsReasons for Switching to PayPal Zettle
The fees were more reasonable for us as a nonprofit, and the seamless integration with our existing PayPal account was a big plus for us. It was also a more familiar interface for our users, and at the time had better options for setting up individual user access so that we could have some people who could only take payments, others who can process both payments and refunds, and admins who can see full balances, make transfers, etc.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
PayPal Here Review
My overall experience is great with PayPal Here, I like the software because it is very convenient and I can charge the customer credit card anywhere as long as I have a smartphone and the fee is decent because it is not too expensive but it is also not too cheap either.
Pros
The software is extremely easy to use and the device that is used with the software is also easy to use. What I love most about the software is it is available on any mobile device and I can easily take payment anywhere on the go.
Cons
The one thing I like least about the software is, there is no ability to upload pictures of a product you are selling to the software. The software only accepts a name for each product.
- Industry: Museums & Institutions
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
It was Great- until they made one little change
I needed a quick fix when they were phasing out our version of Quickbooks POS and we wanted something a little more flexible. After spending nearly a month looking for a new system we settled on this one, price is right, processing fees aren't bad, reporting was adequate enough to get by and we expected/hoped that it would get better the longer it was in use in the US, I was very wrong. The 'features' they've added have been mostly useless.
Pros
It's free, it's by PayPal so you can trust it and the price can't be beat
Cons
I've let a lot of things slide because it's free, but now that they transfer EVERY credit card transaction to my PayPal account it's terrible to try to reconcile in Quickbooks. The reporting is truly terrible and the customer service is basically non-existent. Try to even find the help section on the PayPal site. It's like they bought and make money off this thing, but don't actually want to support it.
Alternatives Considered
Lightspeed RestaurantReasons for Choosing PayPal Zettle
Too expensive and clunkyReasons for Switching to PayPal Zettle
It checked enough boxes for us to make the switch- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great for POS
Pros
I like that it’s easy to use and has excellent reports
Cons
The only thing that I wish PayPal here would do is work with a PC computer
Alternatives Considered
Quickbooks OnlineReasons for Choosing PayPal Zettle
Ease of use, quicker depositsSwitched From
Square Virtual TerminalReasons for Switching to PayPal Zettle
Ease of use and availability on different platforms- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used for 1+ year
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Review Source
Why Do I Have This?
I don't really use it because it doesn't work well.
Pros
PayPal has so many different applications I assume that I need them all in order to do what I need. So, I have downloaded them all onto my phone. Generally, the website is the best bet, but I thought PayPal Here would make accepting and sending payments easier.
Cons
I have no idea how this application is supposed to work. I keep downloading it, but never end up using it because each time I login to do so something goes wrong. It's bulky, difficult to edit, and appears cheap. I end up just using a different application that looks better instead.
Alternatives Considered
QuickBooks PaymentsReasons for Choosing PayPal Zettle
I thought it would be an easy interface for accepting payments.Switched From
PayPalReasons for Switching to PayPal Zettle
I didn't. I went back to Quickbooks.- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Relieable Product
It is becoming a cashless society and so this fills that void by allowing people to purchase product without cash.
Pros
It's been around a while so people know it by name when they hear about it. Easy to ask or send money, or send someone a request for money with a invoice.
Cons
That is cost so much to use it that I have to add a little cost to my card transactions to help offset the cost.
Alternatives Considered
CASHReasons for Switching to PayPal Zettle
It has been around longer so I just continued to use it when others came out.- Industry: Banking
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Paypal zettle easy to use.
With Paypal zettle, personnel management could be ensured, the problems of funds and stock could be managed and controlled. The clientele has increased thanks to the multiple means of payment available to us and this limits the distance between partners.
Pros
What I liked about this software is that it is easy to use premium, and it accepts all means of payment, the personnel management is impeccable.
Cons
Not much ! Just that it's a bit cheaper. But not everyone knows how to use it.
- Industry: Fine Art
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Easy to use; great for occasional use
Overall positive experience. My original card scanner broke so I had to purchase another. I wish they would give another for free especially if the original one stops working.
Pros
I like that there is no monthly fee. I can use it as much or as little as I want for my business. It is easy to set up with different point of sale items and can even add pictures.
Cons
I do not like that you can't archive items to pull up to use again. That feature would be great to have. The processing rate isn't that great compared to other processors but is manageable for occasional use or special events.
Alternatives Considered
Square Point of SaleReasons for Switching to PayPal Zettle
No monthly fees and connects to my PayPal business account for easy transferring. Set up took little time.- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
If you sell, trade or freelance, you need PayPal
Good!
Pros
The most important thing about PayPal Here App is that it’s easy to set up! A quick download, register your account and link it to your bank account which doubles as your verification process enables you to start collecting payments as fast as possible! If you take debit/credit card payments then you can’t do without PayPal! I sell goods in store and online, so having a POS that is scaleable across various platforms is extremely important for my business. Once payment is received, it’s easy to figure out the source, the amount and your total balance on account in one window! The App is available across several platforms, whether it’s a tablet, iPhone or android!
Cons
Cons per the App is that moving money to your linked bank account is not automated, as you have to manually move the amount to your designated bank account unless you use a PayPal card. Also, getting customer support is not pretty straightforward and getting someone to talk to is near impossible due to the difficulty in getting hold of the number. It’s however easy to send a mail.

- Industry: Industrial Automation
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The best service to buy and sell safely and quickly.
Now we are providing services to our clients who are foreigners, they pay us through this platform safely, quickly and with low commissions. The benefits offered by Paypal Zettle are security, speed, trust, privacy. The important thing is that anyone who is starting their business can use this tool.
Pros
This tool is very good and above all safe, it allows you to pay for purchases abroad quickly and safely. It gives you all the benefits and charges you a small commission accessible to everyone. The tool is easy to use, as simple as creating an account and starting to manage your payments and expenses. The tool has been easy to integrate as we use it on a daily basis for our foreign clients who pay us for the service we provide.
Cons
Paypal Zettle is going excellent, so far I am satisfied with all the payments and purchases I have made. The tool is easy to use in all its aspects, the integration to our business processes has been very well accepted by our clients, since it is easier to process payments for both our clients and my company.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Easy to use, as long as I can get the card scanner to work.
Overall, I think this app and pay experience is a great way to have small organizations have the ability to take these types of payments in various situations and locations. However, if the card reader doesn't operate well, it defeats the purpose and can make the organization look unprepared or unorganized.
Pros
This app is set up in a very user friendly format. I like the use of the larger font sizes for all text and buttons. I use this app for fundraising events, so having the option to filter items to each event is a great feature. The sale area is clear and easy to edit if a mistake is made. The sales activity area is also very user friendly, and easy to manage and review sales. The look and feel of the app is very well paired with the website experience.
Cons
My only issue with this app is that I have repeated trouble using the swipe card reader. Even upon receiving a new reader with a new iPad, I sometimes have to swipe 4 times to get the card to read. This is not ideal when I have a donor standing there watching me and I have to apologize. I always test the reader before each event with my own card, to see what problems arise. Luckily, I typically only have to use the card reader with individuals I know and work with, so it's not as much of an embarrassment. I have taken the iPad out of the case to see if the connection would work better. Sometimes that does work better but not always.
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
PayPal here (Zelle
The description of our experience using PayPal here is exemplary, appreciated and exceedingly efficient, cost-effective, and easy to use and because of the efficiency of Paypal Here we have not once required use support. The interfacing properties of Paypal here have allowed us to navigate smoothly, efficiently, and without any problems whatsoever. If and when a question needs answering, the Paypal website has an extensive list to garner the required answers.
Pros
It does not get any easier than PayPal here to facilitate payments from clientele for our company. The ease of the compilation of information is required for us to track expenditures and income. This allows for comparisons to our own systems to identify and ensure the accuracy of both of the aforementioned. And if a client may already possess a PayPal account, payment is relatively immediate and there is never any need for additional requirements or information from the client. Expediency and efficiency are expected by our clientele and this system allows it to be an integral part of the expectations of our clientele.
Cons
Not any discernible cons with the possible exception it cannot integrate possibly with WooCommerce.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Money on the go
Great! Anyone who has paid bills online, made online purchases and/or does any form of billing should use PayPal.
Pros
That it's easily available for everyone to use and that it has simple step by step options that anyone can follow to pay or to be paid by anyone else even if they don't have a PayPal acct..There is a community feed, not assistance and you can mssg/chat/call customer service.
Cons
The .com site and the app offer the same options but in different setup/steps and that confusing for a newcomer as well as those of us who use them regular.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
A very complete and useful product for its use in the business
For the use of this product it has helped me a lot in my business, and very practical for its use on the national and international market. I highly recommend
Pros
Paypal Zettle is a very high quality instrument with multiple advantages that allows its multiple users around the world. As a user in the first place it makes it easy for me to use for all my transactions in my daily life. I highly recommend its use to others without hesitation.
Cons
The price is still quite high compared to its direct competitor, which is 100 percent free. I think it's a pity that the best tutorials I found are those made by users on YouTube for example, and not directly by the company. I discovered several features by searching for hours on the internet when they could have been detailed in the tutorials.

- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Flexible and functional POS system
Pros
Great app for newco companies setting up on a budget but robust enough to support a mid-size organization. Simple programmable interface with a high degree of functionality.
Cons
It has a daily/monthly overview of sales but lacks a weekly view which is a shame as this would be highly useful.