monday.com Reviews

Pros

I like Monday.com because this task manager allows me to work collaboratively with my team, Monday.com gives you all the tools so you can organize your projects, making known the tasks that have to be done weekly, Monday.com helps work teams carry out tasks in an orderly manner, while I am creating task management and the design of the board, I can also interact with team members by letting them know what their responsibilities and commitment dates are. Something to highlight is the visual part, it is attractive, and you will never get bored since it has vibrant colors that will never bore you.

Cons

something I don't like about Monday is the customer service is a bit tedious for them to answer you since you have to send emails to schedule an appointment and that takes a lot of time, contacting customer service should be more practical, since it can cause you to stop tracking a project for a problem that would not take much time to solve, another aspect that I don't like is that for new users it can take a while to adapt, since it has its predefined menu, but it is not as customizable as it seems

Pros

Definitely the Web-based interface provided by Monday.com is the most motivating feature that is instigating the increase in the customer-base of this project management suite. I use Monday.com in managing my students development projects. Great tutorials and online resources make the learning curve extremely smooth. Being Web-based doesn't compromise any of the advanced project/tasks management features provided by Monday.com. With more than 15 years in the Software development arena in industry and academia, I haven't witnessed a better customer service quality and response time. I highly recommend this project management suite for small to medium projects.

Cons

The integration with collaborative tools and other project management tasks is a bit intricate. I'm sure there are streamlined processes to achieve this but it wasn't easy for us to track it and find the needed resources to use it effectively.

Pros

Thanks to monday you get an overview of your business in terms of what to do, projects that are running or planned, you can comment on things and chat with your team etc.

Cons

If found it really hard to get the hang of it. The app is só encompassing that I miss the forest for the trees.

Pros

I love the ease and customization Monday.com offers. They have many different templates and offer different automation and integration with third-party software/apps. I love the integrations center where you can connect and automate your favorite apps. I love that you can build in automated color conditions (if a value is below a certain level, the box turns red). Monday.com is like upgraded Excel sheets. I've used Monday.com multiple times in different businesses: Recruiting, Sales, Business Management, Social Media Management, Marketing, etc.

Cons

It takes a lot of time to set up. I'm a perfectionist so I would spend a week or two just setting up the flows, dashboard, workspace, boards, items, integrations, etc. It's easy to use - it's easy to set up. But it still takes time to get it how you want. There are so many features, you can be easily overwhelmed. It's also difficult to get the team on the same page. It's easy to use but since it's not a well-known program (yet), your team is likely to hesitate with managing it and keeping the boards updated. It's also a little more expensive than most CRM/Project Management software and they do not have an individual account available which is really frustrating if you're a self-employed independent, you have to pay for at least 3 seats.

Alternatives Considered

Trello, ClickUp, Wrike and Smartsheet

Reasons for Choosing monday.com

Asana doesn't have as many features as Monday.com.

Switched From

Asana

Pros

I appreciate the variety of color coding options. Visual tools help me concentrate and remain on goal much more effectively. In addition, I value how they responded to my inquiry regarding a feature by kindly explaining that it was not yet implemented but was in the works.

Cons

It would be fantastic if we could give non-staff members access to files stored in the drive without requiring them to sign up for a Monday account. Clicking on the link.

Pros

I love how you can use it for almost anything you're trying to do. We first implemented it for project management, but since then, we've started using it for ideation, doc sharing and creation, forms, etc. you name it. It saved us from having to buy several separate tools because we can do all those things with just the one tool

Cons

It's difficult to fully onboard with it I think. It's got lots of bits and bobs that you have to learn to get the most out of each dashboard.

Pros

There are numerous applications for Monday, including documentation, team training, and even long-term account management. It's simple to keep data different and accessible for various teams and divisions. The ability to tag coworkers, start status updates, set priorities, connect to additional software, and create unique documents and templates are a few of my favorite features.

Cons

How you distribute users is the biggest negative. You must add in five increments, which forces you to pay for users you never use. A PRO license, which is somewhat expensive, is required to access some good features.

Pros

Simple and effective project management software, ideal for businesses with several employees handling a wide range of clients. Planning is simplified, deadlines are better adhered to, and new workspaces for tracking performance by month, week, client, and user as well as managing internal resources are easily created.

Cons

Inaccurate metrics may be carried over to another workspace when subtasks are added, but this is a minor annoyance otherwise.

Pros

I like the colour coding for different statuses of task progress. I also like that each social media channel has a different colour and each week or project has its own colour. This makes it easier to see what projects you have going on and where you’re at with your task completion. It’s also easy to see your social media content plan and what social media site has a post planned for what day. This was you don’t miss posting to each site on something important like a product launch and you can see where you have holes you might need to fill on the calendar view.

Cons

It can take some time to fill out all your tasks and social media schedules but this is a good thing to work on when you have some downtime like riding a bus or waiting for an appointment. Or schedule it in as a task in itself!

Pros

Monday.com is a highly customizable platform that helps me organize my work, with features that increase transparency between teams.

Cons

Monday.com is a tool for the future, the table its main element that must be well designed to make it easy to read and customize the elements.

Alternatives Considered

Todoist

Switched From

Todoist and Trello

Reasons for Switching to monday.com

I chose monday.com because it's an ultra-customizable platform.

Pros

It is extremely easy to use and does all the project planning and management grunt work for you. It can also integrate with quite a few systems to automate processes like creating a ticket system for your IT that makes IT more engaging with the end user.

Cons

The biggest draw back is how you get to allocate users. You have to add in increments of 5 which leads to paying for users that you don't use. There are also some nice features that can only be accesses with a PRO license which is a bit pricey.

Alternatives Considered

LiquidPlanner and Asana

Reasons for Choosing monday.com

We needed something easier to use

Switched From

ManageEngine ServiceDesk Plus

Reasons for Switching to monday.com

It was friendlier to the end user and easier to use

Pros

This software was very easy to set up for the team and manage on a daily level. It serves its purpose for us and we rarely ever have issues at all levels.

Cons

Some of the automation requires other paid integrations, it would be cool to one day have that automation built in for a higher cost of the service.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing monday.com

Very old software needed an upgrade

Switched From

Basecamp

Reasons for Switching to monday.com

We didn't need something like Salesforce for our daily project management.

Pros

Workflow Configuration. Here, you can configure your workflow to your hearts content - supported by hundreds of there available widgets.

Automation. A killer feature of Monday.com I haven't used or found with some other PMS. It does a good job of nudging everyone of everyday tasks.

Customizability. Fairly user friendly. Customized modules, visuals, workflows etc. You name it.

Customer Support. Best customer support with high product knowledge.

Cons

Price. This can be expensive for solo users. But, then again they have free provisions for single users with threshold in it obviously.

Technical. This can be technically taxing at first. Can be complicated for first time user, which is understandable for a Project Management Software with wider and deeper span.

Glitches. Some of the function tends to glitch sometimes. Such with you colorize text to emphasize it. Tends to go against the user.

Alternatives Considered

Jira, Trello and Wrike

Reasons for Switching to monday.com

Monday.com got it all. This has been developed with end-user in mind. We've tried Jira - which is also the reason why we find Monday.com because Jira works almost opposite of Monday.com. Monday.com is a breeze to use.

Pros

monday.com is designed with ease of use in mind, making it easy for users to navigate and understand the software quickly. The drag-and-drop features and customizable boards make it simple to organize projects and keep track of tasks.monday.com is designed for collaboration, allowing multiple users to work on the same project from different locations. It also offers multiple levels of user access, so each user can be given different levels of access to the project.monday.com automates many processes, allowing users to save time. Automated processes include notifications, automatic updates and reminders, as well as the ability to set up recurring tasks.

Cons

monday.com automates many processes, allowing users to save time. Automated processes include notifications, automatic updates and reminders, as well as the ability to set up recurring tasks.monday.com can be pricey compared to other project management software, although there are different pricing plans to fit the needs of various types of businessesThe monday.com API is limited, meaning that it can be difficult to integrate with other software systems.monday.com does not offer many integrations with other software systems, so users may have to use third-party integration tools to connect monday.com with other software.

Alternatives Considered

Microsoft Project

Reasons for Choosing monday.com

Collaboration not so easy.

Switched From

Smartsheet

Reasons for Switching to monday.com

With monday.com, I can customize their boards and views to fit their individual preferences. This includes custom colors, labels, and even emojis.

Pros

I liked the flexibility of monday.com and the ease of use. I also liked the ability to customize the interface to my needs. The ability to customize the workspace to fit my team's needs was really helpful. Being able to drag and drop items around to create a visual representation of our work helped us keep track of everything we needed to do.

Cons

I wasn't a fan of the design and found it to be very cluttered and confusing. Also, the pricing is a bit high compared to other options.

Alternatives Considered

Asana

Reasons for Choosing monday.com

Monday is more user friendly

Switched From

Asana

Reasons for Switching to monday.com

Since Monday.com is more user-friendly than asana

Pros

The visual layout and ability for all of our team to very quickly setup tasks, monitor progress, and collaborate has been the best feature of Monday.com. It's drastically different from other project management solutions on the market, but with our team of younger millennials, the visual "gamified" approach to task management (turning things green to mark them complete) has actually increased productivity and even morale. We couldn't be more pleased.

Cons

File sharing and downloading is the slightest bit clunky... we often find ourselves still sharing files via Slack or Dropbox instead of in Monday, but other than that, it's been really great and that's a minor complaint.

Pros

That I was able to see what my co-workers were working on and their progress with the task. They used easy-to-view color-coded options.

Cons

You are able to clearly see the progress of your co-workers, however, it is hard to make updates or edits to the task. There is an area to make notes, however, it is not in the front for people to see right away. You need to click in to the whole task. Also, when you make a column for one section it creates it for all. Some columns are not necessary for each section and can be confusing when updating.

Pros

- Monday.com is truly flexible and as easy to customize as a google sheet, but with way more power through smart columns, formulas, automations and integrations
- The color coded status column(s) make it easy to see how things are going at a glance and it's addicting to work as a team towards "all greens"! It's like the professional version of "closing the ring" on apple watch or reaching step goals on fitbit.
- The mobile app is almost as powerful as the web version, though I do wish they would bring "info boxes" on pulses to mobile since right now you can't see or edit those :(

Cons

- Monday.com is a bit expensive if you're a small team. I wish they had per user licenses for small teams instead of bundles.
- The My Week feature is nice to show you all of the tasks from all projects that you have due coming up, but I wish Monday.com let you create a "timeline of timelines" similar to Asana portfolios that let you see how all of your projects are progressing and how much (planned) time is left on them before final deadline etc.

Alternatives Considered

Basecamp and Wrike

Reasons for Choosing monday.com

Better integrations, easier to use, more flexibility

Switched From

Asana

Reasons for Switching to monday.com

Basecamp doesn't have things like gantt/timelines built in and, though it's super nice and easy to use esp with clients, it's a bit expensive for a small team and way less flexible than Monday. Write is just way overpriced and has add-on charges for every little feature. We like that Monday.com doesn't charge extra for each individual feature like Wrike does.

Pros

The fact that it's so funcational when it's free and easy to see what you get for your money if you do pay for extras. That makes me more likely to upgrade to a paid account at times when we need it.
We love that its a really visual tool and this works for a 100% remote team running multiple complex projects. the ability to automate a lot of the processes also helps us and reduces our workload doing the silly little jobs that hold up getting into the real work!

Cons

The only thing I don't really like is the way the messages stack in the tasks and I haven't yet found a good way of having a space we can workshop in but we have other tolls for that which we can add links to so that's alright for now.

Pros

Monday.com is my preferred project management tool. It is a very versatile software and it provides great features that help me manage all my projects in a seamless way. I like that it is very customizable and allows me to view my projects in many different ways. Monday.com has a smart way to track progress and it is present uring every stage of a project, helping me brainstorm in the beginning stage and helping me finish all my projects successfully. I also like the fact that it has the ability to create and organize tasks, creating to-do lists and reports that help me understand and keep track of my own progress and my team's progress simulatenously, and making it easier to know what to schedule in our calendars and helping us organize our workflows better. Monday.com also has many beautiful templates that adjust to every single project and it has a wide variety of boards that let me choose how to view my project and how to view my tasks.

Cons

Monday.com is not the most user-friendly software and it shows in the beginning stages of setting everything up in the software. I personally had a hard time using it in the beginning as I felt that the platform looked too cluttered and it felt very hard to organize things to make it look like my own space. Thankfully, this software is very customizable and I was able to adjust it to my needs eventually and make it feel more like my style and my business' style, and it has improved my workflow greatly. One more thing that I don't like about monday.com is the fact that the pricing plans don't have much variety and it's quite a high price for small businesses.

Alternatives Considered

Asana

Reasons for Switching to monday.com

Asana seemed like a great option but ultimately we ended up choosing monday.com because of the amount of tools we thought fit better for our organization.

Pros

Monday is the central hub for our entire business. In fact, I run multiple businesses out of a single account because I can have the teams split up in different ways and different workplaces for each company. The dashboards and status columns make it easy to see how my teams are doing very quickly, it's amazing. I even use it for my personal task management and life management!

Cons

There are times the Mac app will be slow or missing features I want, but the Chrome version is impeccable. No other real complaints otherwise.

Alternatives Considered

Airtable and ClickUp

Reasons for Choosing monday.com

Trello was missing the project management features and integrations we wanted.

Switched From

Trello

Reasons for Switching to monday.com

All in One capability and better reviews.

Pros

Monday is very easy to use, has excellent help and tutorials, and extremely responsive tech support. They regularly add new features and improvements. Through interactions, automations and integrations, monday can interact with many external products and can automate a lot of the routine steps and notifications in our workflow.

The best thing about monday is its flexibility. Once you start using it, you find many different approaches and tools to manage projects, workflows, customer interactions, data storage, tracking and analysis.

Monday is colorful and appealing to work with, making using it a pleasure.

Cons

Many of the items I would have listed as missing from the software have been added in the time we have been using it. For example, many users requested subitems and before long it was rolled out as a new feature and has evolved into a very useful aspect of monday.

For some of the more in depth features, there is a bit of a learning curve. But that is to be expected with software that can do so much. This is mitigated by the learning resources and very good support that the company provides.

Pros

I liked how Monday.com allows for easy collaboration with team members. It does take some getting used to for me it was easy to get used to because I am more of a computer person and have had many different experiences with a lot of different programs. Everyone else on my team is the complete opposite, however because of Monday.com's modern website design people were able to grasp it because the design is easy on the eyes if that makes sense. It is almost like an easy/drag and drop version of excel. Aside from the design I did love that there were different calendar views like Kanban view and the map view especially. The other things I loved was the forms integration, which made it easy to transfer our clients over from one program to another. As they came in they filled out the short form and were integrated into the calendar pretty easily. Lastly I loved the status column. I was going to use it to check in clients. Red for when they arrived to their appointments, Yellow for when they were waiting and Green for when they were done and waiting on their transportation back home.

Cons

There were a couple of things that I did not like, which made us only use Monday for a short period of time. For one we are a mental health therapy center and we do A LOT of scheduling. While there is a template to schedule clients. It is more so for a few clients and not hundreds. We have multiple therapists and may want to view their appointments sometimes together and sometimes separately and Monday started to get somewhat bulky when trying to do this. We tried doing multiple boards for each therapist and then we tried doing each board as a day of the week and in the end we had too many boards and it was still and either you view this person or that person but not both. On top of that we also schedule activities with clients and that would have been a whole separate view as well. The last thing that we needed was to make recurring appointments for clients that are seen every Tuesday or for ones that are seen every other Thursday etc. This task was extremely bulky and involved using a 3rd party service.

Pros

Flexibility and customisation: Users noted that Monday.com allows for easy customisation of tables and views to suit specific team and project needs. They also appreciated the flexibility of the tool to quickly create and modify tasks and tables.Real-time collaboration: Monday.com's real-time collaboration features allow team members to work together efficiently, share ideas and collaborate in real time, even if they are in different locations.Intuitive user interface: Users have found Monday.com's user interface to be very user-friendly and easy to use, allowing for quick learning and easy adoption by the entire team.Comprehensive project management: Users also noted that Monday.com offers a comprehensive project management solution, with features to manage projects, tasks, deadlines, budgets and resources.

Cons

the pricing of the tool, the difficulty of tracking time and expenses, the limited aspect of the mobile application. However, it is important to note that these elements may vary according to the needs and preferences of each user. Despite this, it is recommended that you test the software to see if it is suitable for your business needs

Pros

I love how you can make a board with automations so that it helps you organize. For instance, I can set a project I'm working on from "pending" to "complete" in one box, and automate it so that once I hit "complete", it moves that project to the "complete" section in a different part of the board. I also love that you can integrate it with different platforms like AirTable and Slack, which is super helpful. Overall, it does a really good job of helping you have a grand overview of where you are at with a project, and helps my team see what projects have been completed and where we still have more work to do. I also know there's a lot of great other features that I haven't learned yet that could be useful to us once we get the hang of this platform.

Cons

It's a bit complex to learn, which is frustrating at first. There's a lot of formula coding and lingo Monday.com uses that you have to learn for it to make sense. I found that having a specialist help you code your page to your liking was pretty helpful. There's also some places where we set something up but there are scenarios in which this set up might get undermined by one action that would seem logical but would throw off the board. I do wish that the program helped walk you through the process of getting your workflow set up, but I'm sure that's being worked out since they are a relatively new platform.