User Reviews Overview
About Illumine
Illumine is a comprehensive childcare management software packed with all the functionalities of daycare & preschool owners. Directors and teachers can manage administrative reporting, program planning, manage billings, interactio...
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- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Best Childcare Management App
Pros
User friendly , Consist of all features which preschool would want to make their daily operations easier.
Cons
The application contains all features which I was looking for for my preschool.
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Illumine - easy and intuitive
I use illumine at my children's school to check their daily activities and meal reports . It is quite fast and intuitive . It lets me checkin or checkout my child with the help of simple QR code scan They use it for car pool on an iPad and it helps me track the car movement as well. The school moved from a pen and paper set up which was much slower due to flipping through the clipboard to find your kids and signing for each of them. It lets me add medical and food notes as well. Such a relief when teacher marks such notes completed with a picture. Plus, if it was raining the papers were a mess. The school has the iPads at the reception that still allows for signature with the touch screen.
Pros
Illumine helps make the connection between home and the preschool setting stronger. It allows teachers and parents to communicate important information to each other. It allows for photos to be shared with the families, so that they can see the learning taking place in the classroom. It allows me to keep track of the development that my child is going through, in a very structured, easy to understand format. I like this software a lot
Cons
I really do not have any cons for Illumine. My experience has been very positive and I like the product and their user interface . I am being 100% honest when i say that I have never had to contact customer support so I can not speak to that, but I do know that the implementation of the solution was pretty simple .
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Need improvement in the UI navigation
It was a pleasant experience
Pros
The facility to upload pictures and videos
Cons
When I want to see a particular day's dairy, all the dairy details will come up.
Top Illumine Alternatives
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Very useful especially during the pandemic!
If you're looking for a child care management platform for your school, I would absolutely recommend Illumine because it's very user-friendly, very straightforward, all you'll need for your school is all in one place. As a parent, I wouldn't have to switch from one software to another and read endless emails from teachers just for school updates. All the information I need about my child's performance is accessible at my disposal, without checking different things from different platforms.
Pros
My kid's school used this, and the whole experience to communicate with her teachers and receiving daily reports about my child would not have been much more straightforward. During the pandemic, extra updates such as online learning and activity sharing with learners are handy, and she felt connected to her teachers even though she is away from school. They have various tools, such as notifications, assessments, fee collection, Lead CRM, etc., all in one place. Still, I hope her school would use all the functionalities as I know it would be so much more helpful for teachers and students.
Cons
As of now, the experience is pretty pleasant, and if there are
any problems, the team will be quick to resolve it for us.

- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Illumine works for my school
Pros
We have replaces our school diary with illumine. It is easy to use, saves a lot of time for our teachers and the onboarding is very simple. The best thing about Illumine is their after-sales service and we have received solutions for all the queries/bugs almost immediately.
Cons
The CCTV live streaming and the bus tracking service needs a few enhancements.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Illumine is overall good product but it needs some improvements
Overall, with the age of app, it is performing good. But still needs some improvements.
Pros
1. We can closely watch kids activities on timely basis.
2. We can watch photos of events and activities in school
3. We can update our photos at home and download school photos
4. Communicate with teachers and care takers about his deeds and chores
Cons
1. It is not possible to download all the photos at once
2. We need live monitoring feature by linking webcams with illumine app
3. Customer care needs to be very prompt in answering queries
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Gergana Stancheva
In the kinder garden of my childs
Pros
Easy useing and shareing, is good to find all needed information.
Cons
No, everiting is nice and easy to use. I coudn't espect more.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
A teacher's guide
Good
Pros
The best feature is that it allows to choose different options while posting pictures for kids. Easy to check updates and backdated information.
Cons
No option of selecting multiple parents to message. Have to individually select which is time consuming.

- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
value for money and relief for parents
Made my life easier as Parent”
Overall: As a parent of a twin illumine has made me a less anxious parent. In the early days, I used their live streaming feature the most. But slowly I transitioned and started relying a lot on daily updates. I like the fact that the school is also proactive in sending the nap and food updates
Pros
Previously the school provided an app each for bus tracking, live streaming, and communication. Now they do everything through illumine. It has made my life as a parent much easier .
Cons
I wish I don’t have to scroll through 100 pictures to find a picture of my child. As I understand technology I know it is difficult to build face recognition but they can at least give an option to mark pictures and updates as favorite for future filtering.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Education management
Pros
Ease of use , great UI
Clarity on topics
Cons
I loved it totally , I felt in starting there were issues in uploading my child's homework but it was ok after sometime.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Excellent Product.
Pros
Very user friendly. Exhaustive features. Enhances the goodwill of the organisation. Helps parents and educators in tracking the development of the child
Cons
Camera access can be improved. Writing notes and reminders sometimes becomes difficult.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great Customer Service and Ease of Usage
Illumine team is very proactive in solving our issues at all hours. The app is very easy to use and has many features that will make life simple for both customers and school management
Pros
About the software - lots of features, easy to use.
Cons
Sometimes there are issues with timely updates but they are taken up by team immediately
Response from Illumine Labs
Thanks, a lot for such a positive review. We really enjoy working with your team.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Review
Pros
The feature to look at the class schedule and communicate with the instructor.
Cons
Meeting invite link. Often had issues in locating the meeting link to join the class.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Very happy we chose Illumine for Earthlings
Illumine helps us stay connected with parents effortlessly, it helps the team work seamlessly on a single platform
Pros
Customer support & customisation options
Cons
iOS can be unstable & updates take a bit longer than we’d like
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great solution for pre-schools
Very pleased with the partnership.
Pros
Constant innovation resulting in feature upgrades.
Intuitive to use.
Amazing support.
Cons
None at all. Any bug identified is immediately fixed.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Nice
Pros
CCTV, Photos, Tracking leaves / request, attendance, syllabus
Cons
Help support from Customer Care. Also my invoice is shown as pending, though I have paid it completely
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Illumine parent user
I started using the app since my child's school started posted updates on the same. It has been easy to learn though I feel the interface can be much better designed.
Pros
The updates are very easily visible. The media gets uploaded quite fast.
Cons
I can only upload either a photograph or a video, the option to upload both is not available. I feel tbe user interface and design can be improved and more options for text and font can be available.
Response from Illumine Labs
Thank you for the feedback.
We are releasing a revamped User interface where you can upload files, video,s and images together. This will be available by end of november.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
CHILD AT MY TIPS
Pros
This app is very easy to access and know my kid daily activities so that I can work comfortably
Cons
No, Everything is fine as now which I feel
- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
As a User
Pros
Notifications , activity creation and payment
Cons
response should be quick as current and downloads as well
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Illumine is a great app for day care activities
Pros
The fact I don't have to ask each and every detail to the daycare representatives and it gets automatically updated
The interface is pretty smooth, Notification is very good
The icons for representations are cute and friendly.
Many features to receive as well as send information
Its a thoroughly thought out app
Cons
The updates are not synchronized sometimes we have to refresh the app multiple times.
Otherwise, it is just amazing!
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Excellent software
One word. Excellent
Pros
illumine was easy to use and very convenient . I love that I can communicate with the school efficiently and effectively. It keeps the school accountable as they have to post daily updates.
I can see how my child performed through the day and most importantly download pictures for the grandparents. Its excellent. I would highly recommend it.
Cons
Nothing so far. I have enjoyed using this software
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Vivero School User
The application is good.
Pros
The features are good but needs some updates. Please read the comment in the next question.
Cons
1. The way we scroll through the updates is not very convenient.
2. Within the Student profile-> Photos-> There is no option to delete the already uploaded photos. Why is this feature missing.
3. A dashboard kind of view is missing.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Illumine - A great app for Edtech!
Overall experience has been excellent. Its easy to navigate, simple to use & all the basics are shown upfront.
Pros
Illumine is a great software. It allows us to keep a track of the child during his school time. It is easy to navigate & the most recent info is always available at the opening page.
Lesson plans can be uploaded by school which we can view & prepare the child accordingly. There is a fee reminder as well on home page of the app, incase we forget & can certainly be helpful in saving the parents from late fee penalty.
Cons
Though a daily attendance tracker is there, but a monthly days school attended is also needed. That is the only miss. We are yet to explore it fully though.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
EASY AND EFFICIENT
Exceptional and unique
Pros
It's very easy to use and it's efficient however, if there is room for betterment please put it into action. Thanks
Cons
Nothing yet but still exploring. As a teacher am enjoying my side but don't how the administration's experience although we are still challenged updating it on the PC's.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Simple and effective software for pre-school administration
Pros
1. Ease of uploading content (files, videos, photographs)
2. Tracking tasks and actions
3. Collaboration with peers
Cons
Very few cons and these are more improvements that can be included on the product
1. Notifications can be improved
2. Crashes on few occasions