Redmine Reviews

Pros

You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.

Cons

The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.

Pros

Redmine is a great tool for daily tasks. It is opensource and has several plugins that offer more features. Its API allows for easy integration with other software.

Cons

Project management features are lacking. It is very confusing and the presentation is not good. You need reports too, although new ones can be created using the API. Features for agile methodologies are very important. There is a plugin, but it does not offer a good backlog presentation.

Alternatives Considered

OTRS

Reasons for Switching to Redmine

Opensource, plugins and for being widely used by the community.

Pros

Redmine is a project tracking tool with good intentions. I like that it is free, open source and comes with comparable features to its paid counterparts. I love its Git integrations, flexible time tracking options and multiple databases support, even though it may take a bit of tinkering the first time around. But most of all, it is free and that is its biggest plus point. Anyone, with some configuration can get started with it.

Cons

Where do I start? Redmine is free, so we have to keep that in mind too as it allows you to dip your toes into the waters of project management tools. I really dislike the UI and UX. Granted, you have some themes but that doesn't help its case. The UI looks aged and the UX is somewhat terrible. Our team took a lot of time to grasp it and use it properly. And even then, we were making a lots of mistakes and couldn't find the data we wanted quickly. Redmine does have lots of features but most of them are half-baked. And also, according to the deployment team, the deployment was a headache. And we also got frequent downtime too. We were always getting 5xx errors and that seriously hampered our ability to track projects effectively.

Pros

ya, it's free. And we can optimize it as our own way. Becasue sometime you need to make it suitable for your organization. But for the Commercial software, you can only request them and wait for them. With Redmine, you can do everything you want to make it fit to your people.

Cons

End-user always complain me about the software is hard to use. For me, a tech, I fell it's OK. But End-user they might need something pretty, beautiful and more visualization.

Alternatives Considered

Jira, Trello and ONLYOFFICE Workspace

Reasons for Choosing Redmine

it's free and be able to customize

Switched From

Jira

Pros

I have used the Redmine tool for a long time and I can guarantee it is the best tool for task management, time tracking and projects. I already tried to use others, which are said to be more effective but I ended up coming back to Redmine because it suited me perfectly.

Cons

I can not find defects in the usability and in the interaction of the purposes of Redmine because it is a very good tool, but only lacking integrations with current tools. As for example, Bitbucket and other tools that are more current and that together I believe would make the tool even better. I think the installation of plugins that is archaic (uploading via FTP and restarting server) is bad too, I would like it to be a simpler way, user frendly.

Pros

Simple, straightforward. Good ticket management for bug-fixing or maintenance phases.

Cons

All project management-related aspects are invalid. Gantt tool is a nightmare. The Edition of the existing plan is a nightmare. Resource management is flawed.

Pros

Redmine is a project manager that can be configured easily and quickly, in addition to allowing it to be customized for communication with external applications. It allows to create workflows according to the business model. You can manage the resources used in the execution of a project and evaluate the costs in a friendly way

Cons

Redmine can be complicated to use for people with little technological knowledge as well as project management. This results in the investment in the training of all personnel involved in the use of the application. Being customizable and allowing communication with external applications can make it unstable by not complying with the workflow

Pros

Integrates with Subversion and Git, which is awesome for IT PM.

Cons

It does not have native Oauth2 authentication

Alternatives Considered

JIRA Service Management

Reasons for Switching to Redmine

Redmine is free open-source.

Pros

Redmine is easy to use and great for onboarding clients and staff. It is able to prioritize our work and helps clients to see the project roadmap and development cycle at a glance.

Cons

It was a little difficult to get it up and running, but once you do, you don't have to ever touch it again.

Pros

It’s straight forward and doesn’t deviate from its functionality. After setting it up you’ll get used to it easily. Each functionality there is necessary and easy to use as well

Cons

The user interface is a bit bland. A bit of customization needs to be made so it’s looks a bit lively.

Pros

1. Open-source (free)
2. Easy to use (once it's been customized)
3. Flexible (can be customized to your needs)
4. Multi-purposed (serve different roles at the same time)

Cons

1. Requires someone to administrate it.
2. Requires installation, but a cloud based version is available.

Pros

Redmine is dead simple to setup (esp. if you get the Bitnami distribution) and use. The application is customizable - custom fields/ custom workflows. It can be easily extended with third party plugins. You can even find free mobile application to see/ manage work items on your phone

We managed multiple client implementation and software product development of an Enterprise SaaS application using this.

Cons

While this is not squarely a Redmine issue, it an issue of the underlying stack and has affected us a few times - plugin/ dependency incompatibility. Redmine runs on Ruby and the Ruby plugin architecture issues affect it. So, test the plugin install on a separate instance before you put it on your main instance

Pros

Any small or mid sized companies need a free bug tracking tool then absolutely I would recommend to use Redmine.
Because it is quite easy to use and have all basic features you need for tracking defects. you can create a bug tracking tickets without struggle a much.
It is having the simple interface and quick layout for project and even task entry and also good filtering system for sorting through tasks.

Cons

This tool mainly miss the some useful features like you cannot edit created defects or tasks, only write comments to them.
So definitely at the time of creation you have to take care of the bug. UI Layout is looks like outdated and we cannot feel like working on a new or advanced software.

Pros

Redmine is a great tool as long as your workflow fits its expected flow. We use it for our incoming bug report triage, and it works well. Generally works well.

Cons

If you need to have multiple people collaborate/work on a ticket before it can be completed (eg. Analysis by one person, but development or testing by another), it can be difficult to manage this flow. The transitions between stages has to be done by the users (outside of the flow).

Upgrading the tool can be a little more effort, but that's because it's open-source, and upgrade guides aren't very thorough at times.

Pros

Redmine was the first proyect manager / team planner we used and it was helpful in order to control task completions, progress and term deviations. The incorporated wiki section is useful in order to get all the activities well documentated between team members.

Cons

The interface is not so friendly, it seems 'old fashioned' and it's not suitable to use from a mobile device.
Nowadays that other tools let's you use its infrastructure, the first setup is only reserved to IT personal because it must be installed on the server side, so it's not a tool anyone can configure.

Pros

Easy to use and deploy
Good plug-in support
Easy to develop plugins for Redmine
It is open source and free
Easy to integrate with Many SCM software
It supports multiple languages
We can integrate with LDAP

Cons

User interface is not as good as JIRA, It would be good, team can follow the industry trends.
Plugin development takes more time than expects
Lack of developers available in the market

Pros

Free tool to use Agile (SDLC) process and also ease to document the bugs.
Large size files can share and quick response and it can be integrated with Jira for internal use. Dashboard with customizing feature helps to monitor project activities

Cons

Sprint wise planning cant be done easily. Project wise quality reports or measurement reports can't be generated and also Unfortunately some useful features are missing. For example, you cannot edit created defects or tasks, only write comments to them.

Pros

I like how we can set priority to our tasks. Also it’s pretty easy to manage QA process. Setting status and changing it during the process is very good. Assignment of tasks are easy. Github integration is fantastic.

Cons

By look, it feels really complicated. Some hands on time is needed to understand the product. Also, I struggle with searching the task that are from previous sprints.

Pros

Very simple interface, quick layout for project and task entry, good filtering system for sorting through tasks by users, status, etc.

Cons

Feels somewhat dated, doesn't keep track of tasks and updates by the minute like some of the newer or more advanced softwares.

Pros

It is a free tool that allows you to manage tasks

Cons

It is not very robust, it does not allow me to control state changes with conditions or programming, it does not allow me to create dependencies between tasks that allow me to have a specific project

Pros

Flexible enough for custom work flows etc. Powerful enough to properly track issue status. Was meant for managing software bugs and features, but can be used for multiple applications.

Cons

Some things are difficult to do. There are custom addons that can sometimes help with that.

Pros

We use this in order to manage our projects at work. Not only is it helpful to keep track of everything that you have going on, but it can also let your boss easily see what you're working on without having to ask. It is also highly collaborative which is helpful for us as our office has locations in multiple different states.

Pros

The best way I can put it: it's basically the toyota camry of issue tracking/project management software. It'll consistently get you from point A to point B, but it's not the flashiest or fastest.

Cons

The UI is a bit dated and the reporting features can be a hassle. The search is atrocious and would frustrate even the best searchers.

Pros

It's open source, highly customizable out of the box, there are a lot of powerful plugins available.

Cons

I wish that a lot of the popular plugins would be standard features.

Pros

Community support has added functionality that can tailor redmine to your specific needs and the price is right.

Cons

Redmine is extremely barebones and lacks modern design competitors offer. It can also be tedious to configure.