ApplicantStack Reviews

Pros

It's very easy to use and is step-by-step throughout the entire process. Their customer service is very helpful and accommodates most all requests we have asked for. I love the email templates with mail merge features, the flags we are able to customize, and that you can trigger automatic emails throughout the stages.

Cons

I wish it was easier to add pictures, embed videos, links, etc. It's also not user friendly on the reporting side. I'd like to be able to have more functionality to pull different reports. For example, I would like to have a report for jobs that we are still currently recruiting for (still actively trying to find a candidate). I don't necessarily want to see all "open" jobs because in ApplicantStack, they remain open until the job is "closed/filled". I do not want to see jobs that have a candidate that has already accepted an offer and is in the background or pending start stage. Unfortunately for now, it's a manual process of my recruiters reviewing over their "active recruiting" jobs and sending me weekly update reports by email. We are also still working out the ability to integrate with ADP (our HRIS system).

Pros

format works good for what I'm using it for.

Cons

missing a lot of features compared to PC-Recruiter.

Pros

Ease of posting, cheaper than indeed. I like the way I can add Hiring Managers

Cons

Sometimes it can be hard to tell if the job actually launched.

Pros

Customization and control over the workflow. I also really appreciate the e-sign features and integration with other softwares and systems.

Cons

I would have appreciated another set up/onboarding meeting when getting started, but the system isn't too complicated, and we self-served ultimately.

Alternatives Considered

Reasons for Switching to ApplicantStack

Pros

ApplicantStack has been a game-changer for our recruitment process. Its intuitive interface and seamless integration make tracking candidates a breeze. Customizable features and robust reporting tools have streamlined our hiring, saving us time and effort. Highly recommend for any HR team looking to enhance their workflow!

Cons

While ApplicantStack is effective, it does have some areas for improvement. The user interface can feel a bit outdated compared to newer systems, and the learning curve for advanced features might be steeper than expected. Additionally, customer support response times could be quicker. These factors can affect the overall user experience.

Pros

The ability to text and email to applicants; the stage advancements; the flexibility of choosing the columns needed for processing an applicant; the menu options; ability to make customized reports; ability to select groupings of details needed for daily activities; usually quick response from tech/customer service issues; ability to notate at each stage set so if needed, relevant notes are available

Cons

Sometimes inaccuracy on monthly/comparison reports due to criteria asked for not being totally collected, so I have to review, compare and redo; slight inconvenience of not being able to permanently select "All jobs" for listings - maybe there's a default I haven't found?

Pros

The efficiency to mass email, text, and pull reports.

Cons

Sometimes it glitches and assigns the wrong documents to profiles that aren't pulled up

Pros

It was pretty easy to move applicants from one part of the application process to the next.

Cons

You couldn't just mark someone as hired unless they did the new hire portion through it as well. We had an entirely different process for new hire paperwork and it just made it a huge mess after awhile. Also didn't like that there wasn't an option to text/email directly from the system, it would make it much easier to keep track of those if there were an all in one sort of thing.

Pros

The organized way it allows an applicant to go through the recruitment and hiring process.

Cons

There are some technical log in problems that some candidates have that doesn't allow them to access their accounts.

Pros

This ATS database has a ton of pros such as great cost, easy for recruiters to use, you can custom make the database to what you want. I have been with Applicant stack for 5 plus years and have no plan to change anytime soon.

Cons

I wish I had some applicant stack gear, sometimes we may have some small technical errors when the system shuts down but who doesn't, if it does its back up in no time.

Alternatives Considered

Reasons for Choosing ApplicantStack

Switched From

Reasons for Switching to ApplicantStack

Pros

I have been using this software for over 2 years. I have been in the Staffing Industry for 35 years and this is one of the best software I have used. It is easy to navigate It has the recruiting and On boarding piece that integrates with each other and you can add your own forms or used their customized forms. It even has a module for you to do your payroll. The support has been excellent and the price is very reasonable. I would highly recommend this product especially for Staffing Agencies.

Cons

There is really nothing I would change. The changes that I did have as been made.

Pros

Reporting features
Notes feature
Text messaging feature
Onboarding portal (amazing!)

Cons

I wish you would coordinate payroll features with Gusto!

Pros

I was looking for an ATS that would fully integrate with many of the major job boards and ApplicantStack nailed it! I can full manage all my campaigns with Indeed, Glassdoor, and LinkedIn Jobs all in one site, sponsor jobs from my site as needed, and even bring on my partnering hiring managers from my client companies to collaborate on the hiring process. Sending emails right from my system was a top requirement of mine when shopping for an ATS and again...ApplicantStack nailed it with the ability to write my own custom message as well as creating a library of templates to use for standard communications. Great product!

Cons

The only "gripe" I would say is that the graphic user interface (GUI) of the system is not as robust as many other systems. It took a good deal of time to get used to navigating the system but all that was still quite minor.

Pros

Creating your own forms. Email communication.

Cons

Difficulty helping applicants when they forget their login. Live customer support is hard to get. Once they helped set us up, I've called 2x's with questions and needing support, they don't call back.

Alternatives Considered

Reasons for Switching to ApplicantStack

Pros

I like that the program allows us to make our own questions and we can e mail applicants directly from the program.

Cons

I do not like that applicant's get lost or locked out easily. When I transfer an employee sometimes they get lost. I have to call the corporate office to find the new employee and they have to re set them before I can move on. Also we have 6 locations and for some reason we are only allowed to have 4 administrators. I do the hiring here and I do not have the capability to print or edit forms once they are submitted. I do not have the capability to change things that are specific to our company with out it affecting the rest of the companies. We have tired to give rights to everyone and application stack wont let us. We need to have more people be able to access everything and I feel like this program is very restrictive. We have tried and failed to get more license and managers but it doesn't work. I would like someone to call us here at our location and help explain how we can use application stack to better fit our company. We would also like general help, a tutorial, someone to answer our questions and help with basic functions.

Pros

Easy to set up and it does what it says once you figure out all the nuances of it. It can save you time and you won't have a 'stack of applicants' on your desk... just your desktop.

Cons

Unfortunatly when you 'launch' an ad, it never seems to get the same response on platforms like Indeed and many times when your really need to hire or always are hiring due to growth and people holding you back... it seems if you go directly to Indeed and pay them too... you get better results from that ad.'

I also own two businesses. It is odd to me that in one business the cost is $30 more a month than the other one for some reason.

Pros

It's great that we have such an easy time adding new recruiters for our growing business. We are a staffing firm, so it's extremely helpful that our technical recruiters (high volume) can have applicants uploaded automatically through job postings whereas myself (corporate recruiting) can be more selective on uploading my candidates singularly (since most of my openings are confidential). Customer service is always super prompt in providing feedback to issues, which rarely happen. We also appreciate the heads up when the software will be down for updates.

Cons

My biggest issue is searching for candidates who are in the system. We have thousands of candidates and a lot of times if you simply search by first and last name, they do not come up (so we end up with lots of duplicates). Although the duplicates will show up AFTER being loaded, this still means that we wasted a view on the job board we used to search AND wasted time to upload that person. I wish there was a way we could search for candidates by email or phone number or even Skype ID.

Pros

I like that it’s very user friendly. And the customer service had been great!

Cons

There are limitations to design but for the cost it is to be expected. Not an issue with what we need though.

Alternatives Considered

Reasons for Choosing ApplicantStack

Switched From

Reasons for Switching to ApplicantStack

Pros

I've had a great time using ApplicantStack.Using this program has helped us attract a lot of candidates.This is incredibly helpful and simple to get into a flow with once you get a grasp on things as well.It's wonderful to have sorting options, and I like that you can attach questions for the candidate to answer. It's also simple to build personalized messages for different recruitment requirements.I also appreciate that we can alter the docs.Customer care is always incredibly quick to respond to difficulties, which don't arise very often.

Cons

I have absolutely no significant issues or dislikes. There is one little difficulty with reporting stage progression. I also wish we could look up candidates by phone number. The only issue I have is that many of the prospects do not receive the emails since they end up in their spam folders.

Pros

I used ApplicantStack when I was at an executive search firm. It was a major improvement from the previous system we had, but it was still pretty bare bones. I had to do a lot of manual data uploading (our firm wouldn't pay a consultant to transfer our data so I had to do it manually). Now that I've seen some newer, more updated systems with more features, I would describe Applicant Stack as just OK.

Cons

I had to do a lot of manual data entry with this system. I remember making mistakes easily. Having to format job descriptions frequently to make sure it matched what was showing up on our career page online. Also had challenges with the way the home dashboard showed open positions. It just wasn't that sophisticated. You get what you pay for!

Pros

It is very easy to use.

Cons

I do not have the ability to search for a job like I do a candidate. For our system, we have hundreds of jobs and I just have to go page by page since it is limited to view only 100 per page until I find the right one.

Pros

We've been using ApplicantStack for over a year, and it's still a great product! They just did a major update that changed the user interface a bit, and for the most part it was an improvement. Still absolutely amazing for the price - it's based on recruiter/HR/admin users, as opposed to employees or # of applicants like with Taleo or iCims.

Pros

It is very simple to use. Everything is at my fingertips with a few clicks. I've heard rave reviews from our applicants about the ease of filling out an application and onboarding paperwork.

Cons

I really don't have any cons for Applicant Stack. The only thing that bothers me is that I have to sign back in all the time. Each time an applicant or reference calls, I have to sign in again. But it takes too long for it to figure out that it signed me out and the applicants are on hold on the phone while App Stack is signing me out and then I have to sign back in.. Maybe make the timeframe longer before you sign out users.

Pros

I enjoy how easy it is to use Applicant Stack. Reports are easily accessed and navigated to and being able to add job candidates that fill out paper/pencil applications is very helpful as well.

Cons

I feel like the customer support staff can sometimes just give you a by the book answer instead of giving you a way to resolve your problem. It can be a response that says, this is why you're having this problem rather than this is how you can fix your problem.

Pros

The ability to customize the workflows, checklists, tasks, etc.

Cons

The reporting can be improved. There are limitations to the capability.

Alternatives Considered

Reasons for Choosing ApplicantStack

Switched From

Reasons for Switching to ApplicantStack