User Reviews Overview

About MeazureUp

MeazureUp is a field audit application for the restaurant, retail, and hospitality industries. The mobile app enables businesses to track quality and safety while also ensuring brand consistency. MeazureUp can help identify...

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Feature ratings

Value for Money
4.6
Features
4.4
Ease of Use
4.6
Customer Support
4.7

Browse MeazureUp Reviews

113 of 113 reviews
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Mark Sebastian
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/07/2018

Very easy to use on either iPhone or iPad

The ability to no longer have to carry around a ton of paperwork, everything visit is standard and available on my phone.

Pros

The fact that I can do everything from my phone without have to carry a laptop with me from store to store.

Cons

I don't like the fact that in the camera view I can no longer zoom. Also spell checking integration would be a good addition

Johnny
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2023

Users

Overall experience 5 stars

Pros

Easy to upload Photos and easy use For auditing

Cons

Same time hard to up load pictures and confusing for new users

Jade
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 23/08/2023

restaurant

Task management, helps servers stay on track

Pros

Easy to use, we like how simple it is for us

Cons

Missing features, could have more duties listes

Response from MeazureUp

Hi Jade,

We're sorry to hear that you are missing features related to duty lists. We have some capabilities there that we would be happy to show you. Please email [email protected] to set up a time to chat.

best,

Ray

Replied 05/09/2023

Top MeazureUp Alternatives

Catherine
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/08/2023

Does what we need it to do

For me, it’s been a decent experience. I don’t have any negative or critical comments, it gets the job done!

Pros

It helps us make sure specific departments are keeping the store looking great and providing the customers with product.

Cons

Sometimes I experience a bug when first launching that claims my location cannot be found, cannot log out; just have to relaunch the app. I don’t really have any complaints about the app.

Regina
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 24/08/2023

MeazureUp app

Good tool to use in the restaurant

Pros

MeazureUp is easy to use. Our line check is done quicker than doing it manually on a paper.

Cons

Android/IPhone users should have the same functionality. For example, if I’m using apple, I can do the negative sign on the number but with android, it doesn’t take the negative on the numbers.

Jennifer
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2023

Awesome app

Wonderful

Pros

The ease to use and complete tasks.

Cons

Nothing the app is easy to use anyone could use it

Clarence
  • Industry: Restaurants
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/08/2023

Communication is Key with this

Pros

Pictures and Eval are sent instantly. Everyone is on the same page and getting the same information.

Cons

Not many cons so far. I have been using it for about 3 weeks now and all involved are pleased with the system.

Crystal
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 24/08/2023

Great company

Pros

The workers are wonderful. All places have room to improve, and they help point out areas this can happen.

Cons

I’m not very tech savvy what so ever, so it’s probably my biggest struggle in this area.

Kyle
  • Industry: Entertainment
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2023

Measure up Experience

Very good

Pros

Almost everything about the app. It’s easy to use and user friendly.

Cons

I don’t really have any cons about measure up at the moment.

Steve
  • Industry: Supermarkets
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 23/08/2023

MeasureUp Review- newer user

Pros

Provides organized, specific information.

Cons

At this time, we are in the early stages of integrating MeasureUp into our business. So far, no issues.

Response from MeazureUp

Hi Steve,

Thanks for the review. We can see that since you are early in your implementation that is the reason for the low score on Customer Support. If there are any issues, please just email us at [email protected] and we can help to fix it.

best,

Ray

Replied 05/09/2023
Phil
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 14/07/2021

Excellent application for maintaining compliance in key areas of a business.

I really enjoy it. It has not only made a critical aspect of our business easier, but it has provided us with the ability to really expand our idea of what an audit can be in order to ensure our stores are meeting our high standards. And when they are not meeting our standards, we can see it very clearly through the data MeazureUp provides, and we can develop action plans with the data provided. We definitely appreciate your service.

Pros

I most appreciate the functionality and ease of the Audit App. The ability to make notations, capture pictures, and create action items all from a cell phone is extremely useful. I can provide all the information necessary as to why something is out of compliance and what the expectation to correct is through these features, and I don't need all key team members physically present to achieve this.

Cons

I initially had some trouble deleting pictures or comments if I wanted to make an edit or mistakenly placed in wrong section, but I have since learned how to do this, and I have no complaints with how simple it is. The only area I would wish for greater improvement would be in the data review. There have been a lot of recent changes that have been very helpful here, and there isn't necessarily one thing I'd like to see here. Perhaps being able to see which stores missed tasks in the "failed task" tracker of dashboard, or maybe the ability to just click on a previous report and get right into that location's most recent report while on the dashboard rather than having to click location report and then the report you want. Just feel like everything could be a little more navigable, but hard to describe exactly how through text.

Response from MeazureUp

Hi Phil,

Thanks for the amazing feedback!

Would you like to set up a Support call? We would be interested in learning more about your experience and thoughts regarding the dashboard. Please send us an email to [email protected] to put something in the books!

best,

Ray

Replied 21/07/2021
Eddie
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2018

MeazureUp has increased our efficiency, be more productive and help increase compliance in...

Less stress from doing detailed location assessments. The access to real-time information that helps right the course and keep us on a projected growth tract. Peace of mind in the fact we are in the know... at all times the condition of our locations.

Pros

The interface and the ability to modify the structure to meet our needs is invaluable. The action list generation and the ability to monitor completion of items puts responsibility back on store management, but also keeps us continuously in the loop on the completion of critical items.

The score card by location helps us to bolster efforts at under-performing stores. By consolidating all the internal items, we can immediately identify commonalities that warrant enterprise wide addressing and resolution.

Cons

I have absolutely no cons to list. W have the luxury of submitting new criteria and items to development at MeazureUp and most... if not all suggestions have been implemented.

Mark
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 10/07/2018

use it for monitoring a 46 unit restaurant chain.this makes me feel connected from my desk

organization, saved trees, feel connected when not out in the field, great for reviews and working with franchise partners on operation solutions

Pros

ease of use with mobile devices, customer support is amazing, cloud based aggregated reports, updates are frequent

Cons

little difficult to modify and make forms easily, was android support but think that maybe fixed, forms could use a little color and make them a bit modern

Response from MeazureUp

Hi Mark,

Thanks for the review!

We're sorry to hear that you've been having difficulty editing your assessment forms. Please contact us at [email protected] to set up a review session on our form configurator.

best,

Ray

Replied 17/07/2018
Scott
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2021

Perform audits on your department or organization and have the analytics to back it up!

We use Meazureup to audit our restaurants performance against standards. It helps us identify areas of opportunity and repeat issues.

Pros

What I like most about this software is the ease of use, from user admin, hierarchy, configuration to the end user experience it is so simple. Robust features and Analytics including full access to their API.

Cons

This is not on MeazureUp at all, but getting people to move from paper or excel to a easy to use robust app.

Parul
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/12/2018

241 pizza

User friendly. Easy access through the mobile app.

Pros

Mobile app is easy to use and different tabs help to go from one topic to the other.

Cons

Comment and action plan should pop out together

Response from MeazureUp

Hi Parul,

Thanks for the feedback. We are glad to hear that you have had a positive experience so far using the application.

We noticed despite the positive comments and scoring, your likelihood to recommend is only a 4/10. We will have our Support team reach out to determine how we can make sure to improve.

thanks,

Ray

Replied 13/12/2018
Ashley
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2021

I bring this software with me wherever I go (3 companies now)

Love it!!

Pros

Streamlined, easy to audit and review, real time transparency, and easy metrics to review.

Cons

Can't copy and paste the assessments. We have to redo them from scratch to have sample versions available.

Verified Reviewer
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 10/07/2018

Customer support is very helpful, easy to use

No more paper to store so freeing up more space in the office.

Pros

it can grow with your company, it is easy to train team members on. It is user friendly for all departments and areas.

Cons

It does not automatically log out after submitting so team members can use each others email if they do not log out.

Response from MeazureUp

Hi,

Thanks for the review! Please send us an email at [email protected] so that we can learn more about your log-out concerns and help you resolve the issue.

best,

Ray

Replied 16/07/2018
Julian
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/07/2021

Great tool and app

Overall we are very happy. They are always willing to learn and change to our requirements.

Pros

Its always available and easy to use. No more paper and saving time.

Cons

Overall very happy and we don't have any cons so far.

Glenn
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/06/2018

Over very happy with the program!

Pros

Very easy to use, takes 5 mins to get a new auditor ready to go.
No Issues, the software works all the time. never goes down.
The group is excellent, always able to get a hold of someone. if you do have an issue (which is very rare) it is fixed very fast.
Open to thoughts on making things better. Very open to feedback on possible improvements.

Cons

Able to save a review part way through would be nice.
Being able to assess all data for each and every task.

Sarah
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 10/07/2018

MeazureUp is very intuitive and all the auditors caught on quickly

Pros

Ease of use, customer service is quick with responses to questions, quick and easy implementation and training

Cons

Pictures cannot be taken from the app in landscape mode. Ability to manipulate data from a report export.

Colby
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 13/07/2021

Great tool, helps drive the standard

Pros

Easy to generate and use. Helps give real time feedback on relevant concerns

Cons

Needs some help around reporting. We have a set up that our Auditor is the only person assigned to a task to prevent the audit being completed by any other person to skew results. It would be nice to use other people to view these results and reports

Response from MeazureUp

Hi Colby,

Thanks for the review. Please connect with our Support team at [email protected] to fix this configuration issue. I am sure we can update the settings for more people to view the tasks results.

best,

Ray

Replied 21/07/2021
tracie
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 16/06/2021

GM review

Pros

easy to use on the ipad.

Cons

not customizable enough. need better options

Response from MeazureUp

Hi Tracie,

Thanks for the review!

We are glad that you found the software easy to use! In terms of the customization, that is determined by PJWRG Head Office and not by MeazureUp. The tool is completely customizable but done at the head office level.

Please let them know if there are specific areas of your list you wish to change.

best,

Ray

Replied 29/06/2021
Jennifer
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/05/2018

Awesome Product!

Pros

Our experience has been excellent with great customer support and immediate response from the technical team. We're almost through our first round of assessments and the information has been good.
We are still working on it with the field and their response has been very good.

Cons

There are still some features we are figuring out with the tech team. We would like the reporting for the stores to be easier to work with but we are figuring all of this out.

Edward
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/06/2021

Great App for Auditing

Pros

MeazureUp is an easy to use tool for auditing and checklisting. Simple interface that is easy to navigate and fill in. The results are instant and easy to reference later. Ability to track frequent missed items is also great as it allows you to address consistent problems in the moment.

Cons

As an android user sometimes the updates provided create usability issues, however the development team is quick to address the issues and fix them.

Shereen
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 10/07/2018

Its been a huge help for internal auditing.

Not sure what you mean by this software, the software for this particular test or with MeazureUp? If MeazureUp, please see answers in previous form

Pros

Ease of filling in the form and making edits on the back end
ability to assign actions
Data everything is centralized
Different user groups and settings for each
Help section is great
Awesome customer service!

Cons

Limited ability to play around with data, impossible to filter out results
Some of the user interface for the web app is a little clunky
Creating user groups is nice but not intuitive on who receives what notifications

Response from MeazureUp

Hi Shereen,

Thanks for the review!

We're sorry to hear that you're having issues with the interface on the webapp. Please contact [email protected] so that we can go through a training session and identify any concerns you might have.

best,

Ray

Replied 17/07/2018
113 reviews