User Reviews Overview

About ePROMIS ERP

ePROMIS is a hybrid operations management suite that provides businesses management functionalities including ERP, HCM and CRM. ePROMIS’s business solutions encompass the entire spectrum of enterprise functionalities, including...

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Feature ratings

Value for Money
4.8
Features
4.7
Ease of Use
4.8
Customer Support
4.9

Browse ePROMIS ERP Reviews

200 of 200 reviews
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Bilal
  • Industry: Construction
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/03/2019

Essential ERP

Pros

Great support team, always willing to help. User friendly. The modules cover the full operations of a construction company. Solid procure to pay cycle. Well defined processes, where such processes are aligned with best practices. Great drill down facility. Ease of access to documents whenever needed.

Cons

Dashboards along with smart reports require improvements.

Bharathvaj
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2022

Reliable and fast ERP software that can boost productivity and increase operational transparenc...

I highly recommend this business management platform. With ePROMIS, our organization stopped functioning in data silos - we were able to increase team collaboration and communication. Advanced features, smart reporting, and analytics are some reasons to go ahead with ePROMIS!

Pros

Integrates with most third-party business applications for the smooth transfer of data.
Streamlines billing, invoicing, and accounting processes by automating manual tasks,
Great support by the customer service team - you can reach call agents through phone, email, or live chat. They resolve any kind of issue instantly and are available round the clock.

Cons

It may take some time for users to understand the system’s various features; however, it's a quick learning curve.

ABDULLAH
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 10/10/2016

VERY USEFUL SOFTWARE WITH GREAT SUPPORT

THIS IS A EXCELLENT TOOL FOR COLLABORATION EASY TO USE .ITS A GREAT WAY TO HAVE ALL DOCUMENTATION IN ONE PLACE WHICH ALLOWS OUR EMPLOYEES TO SHARE THEIR WORK WITH ONE ANOTHER

Top ePROMIS ERP Alternatives

QuickBooks Desktop Enterprise

Acumatica Cloud ERP

Mohammed
  • Industry: Construction
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2022

ePROMIS is a complete ERP tool to streamline Business and manage your company !

The user-friendly intuitive interface makes it easy to navigate
Excellent management functionality - we get to view all finance details and past interactions with the click of a button!
Business process automation functionality is the best - our team has automated all repetitive tasks and saved so much time.

Pros

The user-friendly intuitive interface makes it easy to navigate
Excellent management functionality - we get to view all finance details and past interactions with the click of a button!
Business process automation functionality is the best - our team has automated all repetitive tasks and saved so much time.

Cons

Can’t think of any major negative aspects. Just that the reports can have more in-built templates and customization options.

Gurjeet Singh
  • Industry: Construction
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/01/2022

A complete HCM management solution that can handle all your human resource requirements!

ePROMIS is a comprehensive HCM tool with all-inclusive modules that can manage recruitment, payroll, performance, learning, and development. It helped our firm manage a remote workforce without any hassles and increased operational efficiency exponentially.

Pros

A powerful HCM tool, ePROMIS is designed to help companies manage key HR objectives. You can generate customized reports to view human resource indicators and identify areas of improvement. Real-time business intelligence empowered our managers to give instant feedback to employees to benefit from targeted feedback.

Cons

Having used ePROMIS for over a year, I can’t think of a single negative aspect! A must-buy business tool, indeed.

Madiha
  • Industry: Pharmaceuticals
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2022

This ERP software has enables real-time analysis and evidence-based decision-making

Valuable in managing the complexities of modern-day businesses like - Workplace mobility, global best practices, real-time BI, global trade compliance, workplace accountability, and simplicity.

Pros

ePromis ERP software is available for deployment in Cloud, Web, Hybrid, and client-server model. It allows integration with all the other modules of the ERP system. There is enhanced performance to cost ratio. Effective reduction in the time spent on decision making. Access to the core functions of your organization.

Cons

Minor suspensions of workflow do happen. But they get resolved on time. No significant demerit can be related to it.

Manu
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2022

ePROMIS Enterprise Asset Management software system is a highly advanced solution

It provides a real-time analysis of all the assets in a highly productive and efficient manner, like- The performance assessment, depreciation, maintenance, and other factors related to the life-cycle of an asset.

Pros

-The highly robust real-time reporting system provides a comprehensive overview of the fundamental processes involved.
-Provides paper-free work zone as all the processes involved handled by the system.
-Eliminates any sort of data duplication because of its integrated nature of the system.
-It also reduces the cost of administrative overheads.

Cons

Wrong user entries could lead to additional costs and loss of time.

Farida
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2022

It's a robust and friendly enterprise resource planning system that tracks the Employee data

Ease of handling Employee HR data

Pros

Better maintenance of assets and reduced overtime costs and efficient use of labours.
-Enhance customer (internal or external) service.
-Work orders are generated from all logged services request through different mediums fax, email, verbal, etc.
-System generated work order numbers based on nature of service.
-Robust reports to provide complete insight into the progress of work order and also the profitability.

Cons

Software implementation cost is a major factor that comes as a hurdle for small and medium enterprises.

Marisol
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2022

This ERP software supports, automates and standardizes the indirect purchase and accounting

Employee payroll in this ERP system integrates the Payroll , finance and fulfilment teams to improve the price, abolish errors, consolidate revenue recognition processes.

Pros

Multiple backorder processing options.
Ease of handling multiple currencies across multiple countries, thus ensuring global compatibility.
Reduction of paperwork and human error.
Availability of real-time information on order status and inventory availability information.

Cons

Customization although is one of the best aspects of ERP software, does take a lot of time, effort, expertise and money.

Abdul
  • Industry: Construction
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2022

ePROMIS - an essential ERP tool for the business sector that can be completely relied on !

Support team can be a bit more responsive - took me some time to get connected.

Pros

With ePROMIS, your departments will not be working in data silos anymore! It’s an ideal tool for construction organizations as you have an integrated document management system, electronic approvals, and automated billing. Multi-location operations help you manage a remote and scattered workforce. Don’t think twice - ePROMIS is an investment that will give great returns!

Cons

Support team can be a bit more responsive - took me some time to get connected.

Ajaml
  • Industry: Construction
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/06/2021

ePROMIS service management module shortens the product lifecycle, saves precious, and cuts...

We were able to monitor all our internal/external resources offsite and seamlessly schedule all maintenance, service, repair processes with ePROMIS ERP. It is all you need for optimum resource utilization!

Pros

Eliminates order duplication and automates invoice creation to reduce manual labor and save time.
Provides 24/7 customer access and has helped us build brand loyalty.
Increases life expectancy of physical assets and equipment by providing timely maintenance reminders and facilitating resource distribution.
Integrates with other business applications to create a centralized data pool.

Cons

Hands down- the best ERP in the market! Packed with the right features and is simply perfect. No cons experienced!

Benedict Anthony
  • Industry: Pharmaceuticals
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2021

Get Accurate & Real-Time Business Reports & Insights and take timely decisions with ePROMIS.

ePROMIS helps you build multiple relational databases and lets you analyze the performance of multiple locations and departments in respect to each other. It also helps you measure interdepartmental changes.

Pros

Get vital insights on how to manage your business.
Predict trends and prepare for situations before they occur.
Find the information you need in seconds and control who can modify information in your database.
Access data from anywhere without locational or software constraints
Generate customized reports and use them to increase business prospects and increase profitability.

Cons

Everything is perfect, but the system can have a short learning curve for beginners.

Dessalegne
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2021

One of the best and intelligent ERP systems that offers advanced reporting and integration

A simplified dashboard would be just perfect as users need to enter input manually at times. Rest, everything is fine!

Pros

Simplifies business processes through automation and facilitates electronic documentation to increase operational efficiency.
Extremely user-friendly and you will be able to understand the system within days and optimize its usage.
Get access to in-depth reporting tools with many in-built templates to save time.
Improves visibility across all organizational departments and stakeholders.

Cons

A simplified dashboard would be just perfect as users need to enter input manually at times. Rest, everything is fine!

Jamsheer
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2021

Discover your target audience and find the best resources to boost business growth through...

ePROMIS provides you access to an assortment of corporate resources to assist your business growth. It helps you keep up with the latest industry trends and current advancements to stay ahead of the competition.

Pros

Assists a variety of industries and helps you discover what your clients love.
Helps you discover hidden truths about market leaders for improving productivity and market share.
Lets you simplify digital enterprise management and improve business processes.
Build trust with customers by offering them personalized services and fast complaint resolutions.

Cons

Software implementation is a major factor that can be a hurdle for small and medium enterprises.

Anish
  • Industry: Construction
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2021

Enjoy fast, smooth and risk free migration with ePROMIS enterprise cloud ERP in a cost...

ePROMIS professionals helped us transform our business by upgrading our legacy systems. From data extraction to implementation everything was a smooth ride! A must use platform to mitigate business risks.

Pros

Implements end-to-end server migration to accelerate business processes and minimize downtime.
Helps you make the most of the system with regular software upgrades and affecting your existing business processes.
Upgrades legacy applications and systems to boost business profitability
ePROMIS provides thorough support during and after the migration process.

Cons

I have nothing to say against ePROMIS. One of the best ERP tools in the market!

Mohammed
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2021

Best-in-class integrated accounting and finance management tool for small medium, and large...

ePROMIS uses financial intelligence to help you track, collate and consolidate data as per business requirements. It lets you generate comprehensive reports, retrieve financial documents, and analyze expenses in real-time.

Pros

Provides access to the most accurate financial data for greater convenience.
Controls multiple financial aspects while adhering to international regulations, compliance rules, and guidelines.
Supports multiple currencies and supports smoother global operations
Provides access to detailed audit trails and tracks each transaction

Cons

The learning curve is sharp, but once your team gets used to it, they will prefer to stick to the system for their lifetime.

Mohammad
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2021

Your perfect partner for managing projects. Helps you deliver quality work much before...

Our teams have had a great experience using ePROMIS. It facilitates data sharing, improves visibility into business processes and lets you stay on top of deadlines.

Pros

Offers top-class support in exporting and importing data between applications.
Provides a navigable interface with easy-to-use features.
Get a bird’s eye view of essential performance parameters and increase visibility.
Enjoy faster information access and avoid any bottleneck situation.
Can be customized to suit all your business needs.

Cons

The information overload can be difficult to handle for some. Rest, assured the transition is smooth and you will enjoy working!!

Abdelhalim
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2021

Build innovative, responsive, and scalable solutions with ePROMIS custom services

ePROMIS lets you harness the benefits of mobile applications and stay updated with your business workflows anytime anywhere. It also helps you boost productivity and enjoy maximum possible efficiency without shelling out huge costs.

Pros

Leverages the power of AI and ML to automate tedious, repetitive tasks related to order management, accounting, payroll, and more.
Offers cloud services to keep your business online 24/7.
Enhances business workflows with industry-specific solutions while following the best practices.
Provides access to a dedicated manager to help you get the most out of your investment.

Cons

The system experiences minor downtime and technical issues. But, it is nothing serious and the support team is there to resolve it.

Georgie
  • Industry: Construction
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/06/2021

Estimate, allocate, and control your project costs and overall spends with ePROMIS enterprise...

We could easily analyze our overall spends and reduce capital expenses with ePROMIS SaaS ERP. This was possible as ePROMIS compared the costs with each task’s actual worth and identity components which increased our budget.

Pros

Identifies vendors and selects the most profitable one to order necessary project resources.
Eliminate unnecessary usage of tools.
Gathers the required resources and uses them for procurement activity.
Puts in strict cost control measures and optimize fund utilization.
Helps you meet your company’s fiscal year goals.

Cons

While the software is great it may take some time to get results and see actual progress.

MOHAMED
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/08/2021

Streamline and simplify business workflows with ePROMIS packaged services and shorten your...

ePROMIS has been designed to help you focus on your core products and grow your business. You can choose a package of your choice based on your business objectives and requirements.

Pros

Get access to packaged services and say goodbye to multiple systems.
Provides 24/7 customer support so that you no longer need to wait for complaint resolution.
Supports your timeline and budgets by providing tailor-made solutions.
Lets you add and modify packages with just a few clicks.

Cons

I have been associated with ePROMIS for 5+ years and could not find a single drawback in the system. A must- have tool in your business suite!

Mohamed
  • Industry: Construction
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2021

A reliable ERP, HCM, and CRM software system with great customer support and customization...

ePROMIS ERP meets all my accounting and financial management needs. Help in creating smooth process workflow increases the efficiency of the team. This ERP solution is a must-have for every organization.

Pros

The ePROMIS ERP solution is easy to use, and its intuitive UI makes the learning curve smooth and steep. Local and federal taxes have been one of our core deficiency areas, but we have achieved zero error rates in tax filing over the last three years in a row after using this system.

Cons

We haven’t used all the features of the ePROMIS ERP system as it is very vast. Therefore, sometimes it seems expensive.

James
  • Industry: Construction
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2021

An easy-to-use ERP Solution, a must-have system for manufacturing and engineering companies

Manufacturing and engineering businesses are complex, with too many parts in the supply chain, assembly line, and production process. Only a robust ERP like ePROMIS could handle the data overload.

Pros

Production control, inventory management, vendor management, parts management, asset management, process control, design repository, and many other features make ePROMIS a reliable ERP solution for manufacturing, engineering and construction companies. Regular updates from ePROMIS with the implementation of global best practices make it all the more promising, reliable, future-proof, and integral to our operations.

Cons

A lot of customization was required to suit our company’s specific needs, but the team from ePROMIS was supportive all the way.

Arun
  • Industry: Hospital & Health Care
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2021

Automate and manage payroll seamlessly and provide better training to employees with ePROMIS...

With ePROMIS we were able to automate employee onboarding, release and workforce planning. Besides that we could successfully workload on employees and improve the efficiency of employee management.

Pros

ePROMIS provides an excellent ticketing and escalating management system for employees to voice their concerns and get quick resolutions.
Tracks performance over various metrics and gives accurate employee ratings.
Seamlessly manages employee travel expenses, verifies claims and expedites reimbursement process.
Keeps an account of all expenses and offers multi-currency support.

Cons

Data migration could be more smooth as it is time-consuming and difficult for non-tech employees. Overall a great tool for payroll and payment processing needs!

Kareem
  • Industry: Construction
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/07/2021

Manage employee payroll and train employees better with ePROMIS HCM SaaS

ePROMIS uses interactive tools and provides a superior onboarding experience to reduce attrition rates and guarantee employee satisfaction. It also lets you automate core HRMS tasks and simplify workforce planning.

Pros

Lets employees raise concerns, highlight grievances and find quick resolutions to their problems.
Get to know your employees better with analytics and track performance over time.
Detects deficiencies in required skills and suggests remedial measures for the same.
Manage employees travel expenses and expenses through an integrated HR platform and verifies previous records with just a few clicks.

Cons

No con as such. One of the most comprehensive and easy to use ERP systems in the market. Highly recommended for SMEs!

Ryo
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2021

Good management solution to improve financial visibility and achieve business objectivies

ePROMIS lets you gain clear insights into your expenses with its interactive dashboards and reports. As a result, you can approve expense reports faster and get a better understanding of your finances.

Pros

Routes expense reports automatically and makes payments electronically.
Eliminates paperwork and reduces the time and cost spent in processing expenses manually.
Aids faster reimbursements and approves attendance, payroll, and leaves through a single unified system.
Ensures that your transactions are compliant and in line with organizational policies and notifies when processes are incomplete.

Cons

The cost of implementation and maintenance may not be feasible for every firm. So offering cheaper plans can be a great idea!

200 reviews