SMTP2GO Reviews

Pros

SMTP2GO gave us a simple solution to enable web applications hosted within our own network, so send emails from .NET pages easily. It removed the overheads in setting up and maintaining local email services, plus allowed us to keep our own server IP's away from blacklists - especially useful when providing shared hosting space to many different customers!

The web dashboard for SMTP2GO provides simple configuration and online reporting and usgae stats, plus provdes simple logging of mails, deliveries and failures.

Cons

TBH, nothing - it just works! SMTP2GO provide fast reliabel support and there is a wealth of information online to get you sorted, IF you get issues.

Pros

SMTP2GO will give you all of the features you want, with none of the failings you'd normally expect.
You can authorize, secure, and lockdown accounts, change passwords easily on all the accounts setup for smtp auth.
Filtering, and setup is simple, along with all of the tracking data they give you for devices sending, or having trouble sending is excellent.

Cons

HP printers suck, and should burn a firey death.
There is nothing wrong with SMTP2GO however, HP decided that they wanted to make life challenging for ANYONE supporting printers... Don't buy HP.
One possibly flaw is the low price, though they have been around for a long time, low fees can lead to less development, however they have not dropped the ball from what I can see.

Pros

A geek receommended SMPT2GO to resolve a problem caused by MS-Outlook. Microsoft does not want to know about this problem, much less deal with in.

Cons

For the past several weeks the problem has once again become acute. SMTP2GO is no longer effective. I have no idea why this is so. Neither does my geek.

Pros

What we need was a service that would not impose limits on emails per user or per hour. With SMTP2go we simply set a monthly maximum for the whole school.

Cons

My only complaint, and I'm told it may be addressed in future, is that I cannot set a common footer for every user. The footers have to be set individually for each user, which is a chore when the footer has to be changed.

Pros

Easy to set up and maintain
Reasonable cost

Cons

Ironically we have recently received several emails from SMTP2GO regarding a scam email. We did have a legitimate change in our credit card info and received an email requesting to update and we did so. It has left us feeling uneasy and concerned our credit card may be compromised. We attempted to call customer support and it rang and rang without answer. We are monitoring our card and uneasy about attempting to log into our account.

Pros

No limits on the number of emails you can send from your email client. Overcomes the email limitations of many ISPs. Good metrics and support if there are issue with blacklisting. They are strict that only opt-in listsare used and that there are clear opt-out instructions.

Cons

Nothing. It does what it says on the tin. Sometimes there can be issues with blacklisting, but support always are responsive and help fix the issue quickly.

Pros

Great analytics and openness of the platform. It provides us a lot of intelligence for how our messages are sent to companies and government officials.

Cons

It seems expensive for our monthly contract as compared to other solutions in the marketplace (e.g. mailgun).

Pros

I like the ease of adding new users in a very short time. The multiple ports and protocols are a big pro. Also the stats / reports are nice to have.

Cons

You cannot assign a webhook to a single user.

Pros

Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works.

Cons

Can't really think of anything negative to say about them, they do what they say, and they do it good.

Pros

I struggled with managing my own smtp server, I got hacked on my own server. Then switched to this service and the problem was solved. Very easy setup and maintenance.

Cons

No dislikes. Software does what it suppose to do.

Pros

very simple setup, easy to get started and most importantly we can use it for all our clients websites we develop with the need for an smtp account from their side

Cons

there is no specific issue in the software, it helped us deliver our clients emails perfectly

Alternatives Considered

Reasons for Switching to SMTP2GO

Pros

Of all the methods we have used of sending email, including our own SMTP server and other email services, SMTP2GO delivers by far the most email messages. Before SMTP2GO, many of our emails were rejected at various stages of delivery, now it's below 1%

Cons

Every month we get an email saying we've used 80% of our capacity. I know that, because we send just over that band. We would pay a lot more to use the next band up.

Pros

No down time, superior service and communication is awesome!

Cons

my con for the software would only be price. I don't find it unreasonable but if i have to provide a negative, then this would be the only thing i could think of.

Pros

The fact that my email is delivered reliably, while I don't have to worry about maintaining the reputation of my outgoing email server.

Cons

I don't really have any least liked things; the product just works once set up properly.

Pros

We use SMTP2GO as a solution to a bad internet connection. Because of our industry, we need to host our own email servers. However people trying to email us often ended up getting bounces and undeliverables while our internet was down or flakey. The solution is to relay our email through SMTP2GO. They accept our email and hold it for delivery when we're back up and ready to receive.

Cons

I really don't have any complaints to be honest.

Pros

Rapid support response, excellent outgoing email reputation (no blocked emails), easy set-up, and crazy-low pricing!

Cons

As a senior software engineer, you'd think I would have at least one Con for SMTP2Go--but I don't. They're just that good...

Pros

I travel regularly, and frequently hit problems where I couldn't send email via the hotel WiFi. It was always an outgoing mail server issue. With SMTP2GO, I've never had a problem, from the U.S. to Vietnam, to Europe.

Cons

There's nothing I'm unhappy with, it just works.

Pros

Easy management interface, reliable uptime, simplicity of the service

Cons

Nothing so far - after nearly 3 years of use

Pros

I have only had to call tech support once over the 5 plus years I have used the service. The call was quick and my issue was resolved very quickly. There are very detailed reports that can be tweaked to you needs.

Cons

No Complaints. The one call I had to tech support was resolved so quickly I don't even remember what it was.

Pros

Great deliverability, not a single issue in two years and always had a wonderful experience with the customer service with prompt solutions.

Cons

I would like to have an option to lock the SMTP users to a specific domain. Now any of the SMTP users can be used to send emails from all sender domains you have verified.

Pros

Decent reporting so I can see who is sending how much mail. I am able to generate spreadsheets over whatever time period is relevant that show who send mail to who with what subject line at what time.

Cons

Stop emailing me about SFP configurations. One of the people in our SFP record has theirs configured to be more wide-open than SMTP2GO likes, so it harasses me about it weekly, but I can't make that other company change their record.

Pros

The set up is very straightforward and the control panel is informative and easy to use

Cons

I can't find any features that I don't like

Pros

No issues at all in the over 5 years we have used SMTP2GO

Cons

Nothing, we have been using SMTP2GO for some years without issue, invoicing is streamlined and there are no problems

Pros

Simply delivers mail with 100% accuracy.
Usually very fast and accurate.

Cons

When a recipient is blocked, you don't get errors via smtp

Pros

SMTP2GO portal is easy to use and has simple interface yet it is very comprehensive with extended options on smtp users, domains, various restrictions that can be set and best of all, good compliance audit options.

Cons

Higher tier plans could cost a bit less.
domains allowed list could also be restricted per user.