SafetyChain Reviews

Pros

SafetyChain has a user interface that is easy to use, but ultimately their Customer Support is top tier! They cater to you as if they were part of your company. The value you get is wonderful.

Cons

While the interface is simple, there is a learning curve and the time to implement can be lengthy.

Alternatives Considered

Safefood 360°

Pros

I like the ease of use. It’s nice to have a product that is easy to train other employees on how to use. Seeing data real time is important so decisions can quickly me made. SafetyChain is always upgrading and introduction new functions. Customer service is very helpful and responds quickly.

Cons

There isn’t anything negative to say. Overall it’s been a great experience and I look forward to what the future holds.

Alternatives Considered

QAD Redzone

Reasons for Switching to SafetyChain

Not only apple based and can use it on the desktop.

Pros

Complex forms that allow for professional data collection

Cons

This company is relatively new so they are still developing many aspects of their system.

Pros

Going from a homegrown digital platform, switching jobs and going back to paper forms just about wrecked my life;) I left the company that preferred paper and accepted a job that agreed to my wish of a paperless system for Food Safety and Quality! Great support from that plant manager and found Safety Chain at an Alchemy Conference. After 6 years at that company I was recruited away and the new company was using SC but not to its potential. We were able to re-roll the platform and now adding Supplier Compliance piece! Could not be happier!

Cons

I wish I had more of a programming mindset that could maintain focus on the analytics.

Pros

1. The ability for a corporation to look at all of the facilities to easily compare facility performance and use the data gathered to easily show ROI on new equipment or processing changes.2. The conversion to a digal system. By having forms submitted through SafetyChain it allows your company to analyze data. The problem I used to face was gathering data (either paper, access or excel) and then taking time to reenter data and create reports. Once using the system it allows me easily look through my products and facilities and free up my employees to spend time on the floor over data entry and reporting. My team no longer needs to submit metrics to me as the system auto compiles and reports them in Dashboards.

Cons

I would like to see the ability in the training site to have AI submit data for me to test forms easier. Currently I need to submit forms in order to see what data I can report and charts I can use.

Pros

Ease of use for form creation and use of the system.

Cons

Locking of dynamic flow carryover fields, document control for secure profiles. Currently can print PDFs shared. Would like only signed records to be reviewed or available to 3rd party secure profile.

Pros

Safety chain is very robust and we have only scratched the surface of what it will do for us. I look forward to what I can learn here and take back and apply to our system.

Cons

I would like to see some hands on training that could be done either off or on site. From time to time we have new users and like myself we have to just figure out what Safety Chain can do. It would be nice to have someone come in and walk us through a hands on training on safetychain.

Pros

What I like the most is the user control of form functionality to make adapt to your business and operations.

Cons

There is an opportunity on the analytics and upscale features which looking forward working with.

Pros

Friendly User interface and the ability to create/design our own forms

Cons

Maintenance of system without integration

Pros

Easy to use forms. Relatively easy to configure forms. Top notch customer service. Product is constantly innovating to meet customer needs.

Cons

Sometimes features are released after another solution has been found.

Pros

The best part is the elimination of paper use at on the production floor. The analytical component is very intuitive and well done. It's saves you time trying to use excel to plot you own graphs and analysis. Data entry is straightforward for my team. It also provides great oversight on the day to day activities of the manufacturing process. Have not started with any integrations yet but it's in the pipeline

Cons

There is still new things being developed every day and I think providing educational advice on how to use it is a bit lacking. I think the system is being under utilized because most people don't really know how to exploit its full potential. I also think there should be one module instead of different modules. Makes it more expensive to get other departments on board

Alternatives Considered

Google Analytics 360 and Safefood 360°

Reasons for Choosing SafetyChain

Did not meet my needs. SC was more superior

Switched From

Google Forms

Reasons for Switching to SafetyChain

The functionality and analytics

Pros

The back end system was very easy to learn. Working with our project manager and support team, I was able to build all of our forms and get our team ready for training in just a few weeks. I was able to create the forms nearly identical to the paper forms we were already using.

Cons

The task scheduler was a little tricky and frustrating at first. Once I became comfortable with it, I was able to schedule sanitation, maintenance, and GMP checks for the rest of the year. Now our team has them available fresh every day.

Alternatives Considered

Intertek Alchemy and Safefood 360°

Reasons for Switching to SafetyChain

I felt that SafetyChain offered a more in depth platform, and hit on more points of our record keeping procedures.

Pros

Notifications for failures or non-compliance, easy to implement and user friendly, gives our team members a voice! SafetyChain has increased the communication throughout our entire complex and allowed for better collaboration when non-compliances notifications are sent out to all that are needed to create resolutions.

Cons

Need to have automatic reports sent out.

Pros

Like all companies, SafetyChain has strengths and weaknesses. There have been multiple times when we’ve expressed a need that they couldn’t cover or satisfy with current functionality, and they worked with us to create or build the tools or functions we asked for.

Cons

There are times when we discuss in 4 or 5 meetings what could be said in 3.

Alternatives Considered

Safefood 360°

Pros

Alway willing to fine tune software and add functionality.

Cons

Need to speak a common language when setting up new customers. Visions on functionality do not always match.

Alternatives Considered

iMaint EAM and QAD Redzone

Reasons for Switching to SafetyChain

Seemed to be further along the development path for the quality department needs.

Pros

Best feature for our company was that the software could be tailored to your company specific needs. Flexibility and ease of use stands out from the rest. Being able to serve on behalf of the company as well as supplier is a key difference that stands out above the rest. The supplier portal is easy and straight forward (it's just an inbox!) Price is reasonable for all the features offered.

Cons

Analytical features for reporting are somewhat limited but there are easy work- arounds for most reporting needs. Requirement Sets need to be more interactive.

Pros

This product is easy to use. A lot of potential. Great customer service support. Enjoy using knowledge base.

Cons

Safetychain can do more than I expected, but still require training to know what all functions to understand the full capacity.

Alternatives Considered

Safefood 360°

Pros

Ease of real-time data access for the facilities. Access to data for all facilities at the corporate level.

Cons

Can always improve reporting options through LINK, still need to rely on report builder to access some data or to drill down to defect level data

Pros

Safety Chain has different options that can be used on multiple departments.

Cons

Forms designer feature needs more options to make the editions faster, one example is the alphabetization of lists included in the "element properties" segment of the form.

Pros

I like the ease of use, instant notifications and real time data collection.

Cons

I do not like how forms can become slower to use due to a lot of elements being incorporated on them

Pros

Ease of use and customizability of forms is what we like best.

Cons

The inability to do our own background building on certain points such as Dynamic Workflows. We would prefer to be able to be taught how to build the background information to be able to create and maintain all parts on our own.

Pros

The thing I like the most about the software is the company behind it. The software keeps expanding in capabilities and there seems space to grow within the options.

Cons

We have ran into load capacity as our comps grows.

Pros

Supplier Management, Quality Management, and Compliance management are flexible, fairly simple to configure and allow for quick implementation.

Cons

Mobile application functionality roadmap might need to be expanded to allow for some of our challenging use cases.

Pros

The effectiveness of the program and how easy it is to use

Cons

The color schemes for the due task and the amount of filters needed to access records

Pros

It allows us to tract product easily and easy access to records.

Cons

Nothing, excellent product.