Teamwork.com Reviews

4.5
Overall rating
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4.5
Overall rating
Reviews
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User Reviews Overview

About Teamwork.com

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand...

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Feature ratings

Value for Money
4.4
Features
4.3
Ease of Use
4.3
Customer Support
4.5

Browse Teamwork.com Reviews

872 of 872 reviews
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Dnyanoba
Dnyanoba
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/02/2023

Teamwork for Project management

It is very positive experience with th Teamwork till now as it is very easy to use the software for different projects at same time.

Pros

Multiple add-ons can be added as per the requirements of the business. Dashboard is very informative and interesting. It also gives a more than 100 GB storage space to managing the projects.

Cons

Difficult to manage multiple projects due to lack of advanced features.

Alternatives Considered

Trello, monday.com, Wrike, Asana and Smartsheet

Reasons for Switching to Teamwork.com

Teamwork is very easy to use and requires very little training to use. Customers support is also very good and cost is also low.Teamwork also provides a more storage space to operate the software.
Shayla
Shayla
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 29/05/2022

Teamwork improves project and task management

Our group is more efficient, task-oriented, and collaborative when we work together as a team. It's ideal for companies with a large workforce. As a result of its ease of use and adaptability, it's ideal for usage by a wide range of organizations. It's great that we can contact with the vendor via Outlook and the tool keeps track of what we say. On top of that, we've got all of the project files saved on the server.

Pros

This software's user interface is well-designed and simple to operate. Reports, calendars, and Gantt charts may all be created. This program allows us to work with a variety of file types. All members of the team will be able to more readily communicate with each other thanks to this program.

Cons

I have seen better user interfaces in other products, but this one falls short. While getting acclimated to the UI takes some time, managing and controlling project activities becomes much simpler once you have.

Jim
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 29/03/2017

Great people & lots of useful features but clunky to navigate and missing some critical pieces

Good people and great support. Good value for the $ -- that's why we're using it.

Lot's of useful features but hard to find them. UI is very clunky/difficult to navigate, especially when you have a large number of projects. Need to slim down, improve the UI. That's our biggest gripe.

Need more development on the "meta" side -- across all projects/teams. That's what makes it so hard for us to navigate. It's really more geared to the project rather than the "enterprise" level, but how many groups that need software like this have fewer than 10 projects? Probably not many. So, further development of the site with the "meta" perspective in mind should be a priority.

Also would be good to be able to generate timesheets that integrate salary/pay rate by person/project (you already have that info, it just doesn't do the math, creating the need for work arounds).

Comments are troublesome -- it's convenient to use the comment function because often communications are driven by the needs of a given task. But then, when you mark the task as completed, the comments (and associated attachments) disappear too. I know there are other ways to get to them, but it's clunky. Messages don't feel like the answer, because then you lose the task context. I think you could do a comment board per project, separated/demarcated by task list or task, and get rid of messages (or, make messages enterprise wide)

Finally, I'm not finding the "integrations" all that...well...integrative! I'm not really getting the advantage of the Dropbox integration and the Freshbooks integration is so limited as to not be very valuable.

Lest I come across as disgruntled, let me emphasize that we like the product and the people running it. We want to stay and grow with you. We switched to you from Asana and there's no comparison in terms of features and ability to manage a large number of people and projects.

Thanks

Pros

see review

Cons

see review

Response from Teamwork.com

Hi Jim,

Thanks for your review. We really appreciate your feedback. We're delighted to hear that you're happy you made the switch to Teamwork Projects from Asana.

Regarding improving the UI - as you can see from our roadmap https://www.teamwork.com/roadmap, a nicer dashboard is next on our priority list, so you should see some improvements to that really soon.

I'll pass on all your feedback to our team here for their consideration. Thanks for passing it on to us.

Best regards,
Therese

Replied 10/04/2017

Top Teamwork.com Alternatives

Genshakah
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/05/2024

Fantastic Collaborations With Teamwork.com

Am performing well since I joined this profitable platform.

Pros

The ability of tools and the multiple features. It is an all in one platform.

Cons

Am glad to have joined this platform because it is taking me far and it has nothing that is least.

Irene
Irene
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/12/2023

Quite Good

Overall we still really like this software as we tried monday.com for iur team and it was a really bad fit for ourselves and our clients so we went back to teamwork.

Pros

I like that you can have long task descriptions (unlike monday.com) and the commenting layout is very easy to read and follow (unlike monday).

Cons

I'm not crazy about the bew modern look and layout, it's difficult to view a task in full screen mode which is really needed because in our compqny we write very long task descriptions. And also the My Tasks view used to be better wherr I could see my tasks chronologically without the separators of "past due" "this week" etc. I used to just only see tasks within the next fee days instead of having to see all tasks assigned to me and after their updates that changed.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2020

Great project Management software!

Very happy with the overall experience, have been seeing the software get better and better over last couple years.

Pros

Tracking tasks on projects are top of the line with this software. Reporting and additional features are constantly improving but much better than Microsoft Projects or Smartsheet.

Cons

Reporting features and Gantt charts/tasks both showing at the same time can use improving.

Alternatives Considered

Jira, Microsoft Project and Smartsheet

Reasons for Choosing Teamwork.com

Teamwork is better, better functionality on project management

Switched From

Smartsheet

Reasons for Switching to Teamwork.com

Better project mgmt, better task tracking, better time management

Response from Teamwork.com

Hello,

Thank you very much for this amazing feedback, we really appreciate it!

We are glad to see a 10/10 recommendation - our product team will be thrilled with this.

Thank you for letting us know about the reporting features and Gantt chart issues. Could you send us an email at [email protected] so we can learn more about this and see if there is something we can do to help?

Have a great day,
Karen at Teamwork

Replied 26/01/2021
Verified Reviewer
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/02/2020

Teamwork Helps with Project Management and Keep Us on Track

Overall the product is great! It integrates with our time software where we invoice our clients pretty seamlessly. The setup does take a while but once you have everything setup correctly you can easily manage the time of each of your employees and each project. It is great to keep everything all in one place for each and every project.

Pros

I like the fact that each project has so many ways to add information to each account. There is an overview tab where you can see the overall health of the project from one screen, and tabs where you can add Tasks, Milestones, Messages, Files, Notes, Links and even Comments for each project in the system.

Cons

It takes a very long time to get everything setup. There is so much to learn about the setup of the product and the free trial is not long enough to set up everything correctly from start to finish.

Response from Teamwork.com

Hi there,

Thank you for your review of Teamwork. Our product team will be delighted to hear the feedback - 5 stars all round!

On-boarding issues? We have this covered! We just released on-boarding templates so now we have a sample project within the trial setup, based on what works best for your business.

If you should ever need assistance, our Super Support team are on hand 24/7 for any and all issues! You can catch them at [email protected] :)

Have a nice day,
Nancy at Teamwork :)

Replied 02/03/2020
Jennifer
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2023

Teamwork review by Jen

Teamwork is an "in" if you don't have a lot of training or experience with project management. It's so easy to use that you won't be held back.

Pros

The product is very easy to customize during set up and very easy to use. Everything I needed was visible and well placed. Billing and invoicing are included which makes it a lot simpler to budget and track expenses, but it can be turned off if you don't need it. I like the project milestones too. They're helpful and keep us motivated. There is a free tier, called the "free forever" account. With it I can have two projects at once and four people collaborating with me.

Cons

As for the product as a whole, a built in PDF editor would make it better. The prices for each tier have continued to increase. They're still reasonable but that's important to know. The first paid tier is $12.50 per person per month but it requires a minimum of five team members. If your team is three or four people you'll have to pay for a ghost member. With the free forever account, I don't like the complete denial to project templates. I think it would be reasonable to grant access to a few basic templates. The file storage limit of 100 MB is very hard to work with. To access the free forever account I had to start a free trial and then cancel to downgrade.

Alternatives Considered

Microsoft Project and GanttProject

Switched From

Zoho Projects

Reasons for Switching to Teamwork.com

Considering the overall price and features, I chose Teamwork as the option that would work best for us.
Kane
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/12/2023

Swiss Army Knife

Its good i like it, CS very responsive, never breaks, easy for internal PM, can't ever get clients to use it properly [maybe just our clients!]

Pros

Great tool, easy to get going but offers much more scope and complexity shiould you need it or as your projects / business grows

Cons

To get the best needs time and learning to develop areas further to really enhance it

Chat/slack, CRM and other options are all extra cost which builds up

Christopher
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 15/02/2024

Comprehensive project management tool

Overall a great tool, steep learning curve to start, but great once you get going.

Pros

I really like the timer function on project tracking, you can start a timer as you begin work, if you need to take a break stop the timer and start again when work is resumed. You can easily keep timings accurate.

Cons

It can be quite overwhelming to start with, there are a lot of functions and not many are sign posted with information on what they are.

Philip
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/06/2019

Enough structure to encourage good project management practices

Our overall experience is very positive. We have used it on website design and development and web application projects. In both cases team members are documenting and managing their work more effectively. There are still features we haven't got around to using, but that is always a challenge when you are adopting a new product. You need to balance the need to document and track with operational demands.

Pros

On that spectrum of project management products with collaboration tools at one end and products for managing large enterprise projects at the other, this product fits somewhere in the middle. It has more structure than products like Asana or Trello (we have used both of these), but is still very flexible, allowing you to organize your projects and tasks using categories, portfolios and tags. Powerful filtering extracts the specific tasks you need for reporting purposes. Milestones, estimates, risks, comments and other features allow you to keep everything in one place, if you wish to. The API allows us to submit tagged client requests directly into the product, which is very useful.

Cons

Occasional feature updates can modify the user experience, but that is true of all cloud-based SaaS products. There is really nothing negative I can think of.

Alternatives Considered

Trello, Wrike and Asana

Reasons for Switching to Teamwork.com

The degree of structure combined with the features we needed being included in the base product rather than the "3rd party integrations" purchase model that some of these other products use.

Response from Teamwork.com

Hi there Philip,

Thank you for the feedback on Teamwork Projects. Our team loved hearing that Teamwork Projects has given you more structure in your work but still remaining flexible in use.

We do understand your note on the feature updates. We try to keep disruption to a minimum, but your satisfaction is always our main aim!

Make sure to stay in touch with us on [email protected] if you ever have any issues or would like to submit a feature request, or just want to share the #teamworklove with the team.

Kind regards,
Nancy at Teamwork

Replied 20/06/2019
Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 04/08/2019

Teamwork is an affordable and robust project management software tool

Teamwork Projects has a lot going for it. They are constantly adding features and options that make it more user friendly, and address a lot of small business needs where many other project management software apps just focus on the project aspect, and neglect the money and expenses. Our only gripe is that they don't have a better invoicing system so we could run even more of our business with one application.

Pros

I was surprised at how much you get for the price with Teamwork out of the box. It has built in time tracking, an extensive notifications system that let's you choose how often you want to receive updates and what you want to receive them about, and a great thing is bulk edit of tasks.

Cons

The invoicing system is too basic. You can create an invoice and add expenses, however, there are not a lot of options here. Also, the API doesn't allow for you to go in and do too much which is something that would really appeal to our team of developers.

Alternatives Considered

Jira, ActiveCollab, ClickUp, Hive, Wrike, Ravetree and Shortcut

Reasons for Choosing Teamwork.com

Mavenlink is far too expensive, and has had little features / functionality added in the last few years. It also doesn't support agile development.

Switched From

Kantata

Response from Teamwork.com

Hi there,

Thank you for your review of Teamwork Projects. We were delighted to hear that you enjoyed the features of the software, and that it has helped with your organisation.

Invoicing system issues - we've got you! I've passed this feedback over to our Projects Champion, Julie, who will have a look into this request for you! Can you email us over at [email protected] with more details on the feature request?

Many thanks,
Nancy at Teamwork :)

Replied 08/08/2019
Verified Reviewer
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 15/10/2019

Great Project Management Software

Great software, really user-friendly, able to make custom to our needs

Pros

It is very flexible to use, we were able to add an OKR system so that it would work for our company.

Cons

Too many places for comments. We tend to lose comments, not a huge thing because of the emails, but we do lose them in the system, usually these are new employees that haven't or forgot their training

Alternatives Considered

Slack, Wrike and Asana

Reasons for Choosing Teamwork.com

Excel wasn't powerful enough for us as we added more projects

Switched From

Microsoft Excel

Reasons for Switching to Teamwork.com

Cost, flexibility at the time, support

Response from Teamwork.com

Hi there,

Thanks for your review of Teamwork Projects! I'm glad that you find the software flexible and user-friendly!

Commenting issues, hmmmm... That's sounds like a job for our support team! Could you forward them over an email at [email protected] to see if they can help you out with this issue?

Hope you're having a great day!
Nancy at Teamwork :)

Replied 17/10/2019
Verified Reviewer
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 22/07/2020

Great Functionality, Extremely Versatile

Excellent, we have been able to collaborate more closely and effectively on projects remotely which has been very helpful these past few months with most of oyr staff woring from home.

Pros

Teamwork.com has far more features than previous project management software we have tried. The GANTT chart function is superb and we have also been able to maintain easily searchable research archives for several ongoing project. Teamwork also allows us to invite partners from outside our team to view projects which had been an issue with previous softwares we tried.

Cons

Setting up and inviting new users to collaborate on projects has proved to be a little confusing at times but once they are set up everything works smoothly.

Alternatives Considered

monday.com and Asana

Reasons for Choosing Teamwork.com

Teamwork had more functionality than Asana and Asana had poor customer service.

Switched From

Asana

Reasons for Switching to Teamwork.com

Functionality and price, teamwork.com was by far the best option.

Response from Teamwork.com

Hi there,

Thanks for your review of Teamwork - we are delighted you are enjoying our product''s features and versatility!

If you ever need any assistance with setting up users, please don't hesitate to contact us at [email protected] so we can help you with this.

Many thanks,
Karen at Teamwork

Replied 11/02/2021
James
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 13/10/2020

Review of teamwork

Overall, it's a great product. Once all the creases are ironed out, it is probably the best on the market for the price.

Pros

There are a couple of great things about this software. The first are the free collaborator & client accounts. Having these allows us to work with companies with many employees, without having to change them more for more users. This feature allows us to collaborate a lot quicker than on email with our clients and achieve greater results. The other is the time tracking. With the ability to estimate and track time, we can easily plan our weeks ahead & see what projects we can fit in and when.

Cons

There are still a few features that aren't working as well as they should do. The workload piece is quite buggy, and has caused us several issues overloading work in a particular week when there isn't enough time. Having mentioned this, we were told not enough people have brought this to their attention so they won't be fixing this...it also takes a long time sometimes to hear back.

Alternatives Considered

monday.com and Asana

Reasons for Choosing Teamwork.com

Teamwork offered a lot more features that were better for us to work more efficiently.

Switched From

Hive

Reasons for Switching to Teamwork.com

It was more cost effective and seems more fit for a marketing agency's needs.

Response from Teamwork.com

Hi James,

Thanks for such a detailed review of Teamwork, we really appreciate it.

I'm sorry to hear you about the issues you have been experiencing - could you contact us at [email protected] to look into this?

Kind regards,
Karen at Teamwork

Replied 01/02/2021
Gustavo
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 20/10/2020

Belize Signs Ltd Teamwork review

We try several project management systems and we ended using Teamwork.
We had been using Teamwork for more than 4 years and definitely it has been an extraordinary tool to improve our business, I don't think we would be able to do it without the Teamwork

Pros

I like the way you can customize your projects, it can be done very clearly and fast, also the ability to set your privacy and the way you can organize the communication between the people involved in the project, this software is really amazing once you have set your system, another good feature is that you can start with a very simple project and use it as a template optimizing it adding more to it during the process of the same project

Cons

only a few details when posting from mobiles, sometimes little details doesn't work when posting some kind of files from mobiles

Alternatives Considered

Basecamp

Reasons for Switching to Teamwork.com

Huge difference between the 2 companies, I found good support from Teamwork vs none from Basecamp, also the tools I use from Teamwork are better than the ones I tried from Basecamp

Response from Teamwork.com

Hi Gustavo,

Thanks for your great review of Teamwork.

Our support team are an amazing bunch - please don't hesitate to contact us at [email protected], if you are experiencing issues with the mobile app.

Have a great day,
Karen at Teamwork

Replied 29/01/2021
Casey
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 07/07/2023

Great set of features

Teamwork has a great set of features. Projects, Gantt charts, tasks, sub tasks, due date/time span, dependencies, priorities, task timer, templates, and billing and invoicing. Just to name a few. I can send invoices for billable hours in a flash and because I can see the workload I can spread it out evenly and appropriately.We don't have many negative items here and we have a lot of positives.

Pros

I like its intuitive interface most of all. I like customizing my account and projects visually. Creating teams and assignments is something I like as a manager.

Cons

Integrations were easier with Zapier. It did work natively, but it just wasn't as productive.

Alternatives Considered

GanttPRO

Reasons for Choosing Teamwork.com

Microsoft project doesn't have what we need to be productive

Switched From

Microsoft Project
Irfan
Irfan
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2019

One of the Best Project Management Tool I have recently come across

I am pretty happy with overall usage especially because of a lot of issues are being solved simultaneously in our team and especially because we have team across continents.

Pros

- Teamwork projects is one of the best project management tools available to date because of having so many features and one of my favorite feature is time logging and making time billable and non billable plus invoicing that is just a bonus in a project management tool.
- Feature of assigning one task to multiple users is also a huge plus this way all team members can log their hours to the task and are always updated about progress via notifications
- Notifications in the system are also very simple and I would say complete and easy
- Its communication ability via comments among team is brilliant and for us especially because we work in different time zones posting comments is easy when we want other team members to know something about the task or have a questions
- Creation of notebooks is another great feature of Teamwork Projects because that way all of our team members can always be on the same page
- Activity log is great and very very usable feature too
- Sub-task feature is the one which is very beneficial and is really helpful in breaking bigger tasks in smaller sub tasks

Cons

- Though the tool is pretty straight forward but I still feel it has huge improvement gap in User Interface
- Logging time is a bit confusing and needs some learning. I think it can be improved as well
- Reporting is good enough but I think can be enhanced and more reports can be added too

Response from Teamwork.com

Hi Irfan,

Thanks for a great review of Teamwork - it's always great to see a 10/10 score!

Our product team loves to get creative with Teamwork's features - so they'll be delighted with this feedback.

I've noted your comments on user interface and reporting and will pass this onto the design team to look into this further.

Don't forget to stay in touch with us at [email protected] if you ever need anything.

Many thanks,
Karen at Teamwork

Replied 22/02/2021
Erin
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 29/03/2017

Overall good experience on Teamwork

Teamwork has been incredibly helpful to us. One thing about our company is we work in segments, so we have about 20 "categories" of Projects, yet we can't do anything around those categories. I would like to view things with the Project Category as the filter. Milestones for a specific category of projects, tasks for a specific category of projects, add new or existing users to a specific category of projects. This would make our interaction with Teamwork incredibly more useful. I appreciate all the work that has come out over the summer to update the code base making it easier to add new features. And I have been excited about a lot of the features coming out. I would love to see a more robust JIRA integration (rather than just Zapier) since our company uses JIRA on the product/dev side and Teamwork on the operational/project management side.

Pros

How customizable it is by project and within a project. The ability to set permissions and privacy on almost anything in a project.

Cons

Adding users to specific projects at a mass project level is not easy. I would like to be able to both add users and filter items (milestones, task lists, activity, Everything items) by Category of the Project. I would like to report on Category of project. I would also like more ways of exporting the milestones in an easier to read report. We want to use milestones as a way to get our entire company in-the-know of upcoming items. But we have so many overlapping milestones the calendar view doesn't work, and the exported excel list isn't appealing for a quick read.

Response from Teamwork.com

Hi Erin,

Thanks so much for the review. We really appreciate you taking the time to write it. We're glad to hear that you've had a good experience with Teamwork Projects.

I'll pass on all your feedback to the team here for consideration.

Nicer dashboards and metric, departments and improved reporting are all on our roadmap (https://www.teamwork.com/roadmap).We hope to have them released very soon. I think these will help solve a lot of your issues.

If theres anything else you can think of that we can do to help improve your experience with Teamwork Projects, please get in touch.

Best reagards,
Therese

Replied 10/04/2017
Daniel
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
5

3
Reviewed on 29/03/2017

Much to improve on

Teamwork more pretty than functional.

Teamwork claims to be a 'project management' tool, but it lacks many fundamental PM features, and it's clumsy.

Areas needing improvement:

- One of the most important tools for project management are gantt charts. Teamwork's gantt chart is one of the worst I've seen compared to other PM software/apps. I will try to break it down:
1. The default view for task planning should be gantt view, not task list view. It's a project with many moving parts, you should be forced to at the same time creating your task, be able to see and visualize how and when it will fit in within the rest of the project.
2. In Gantt chart view, the gantt chart needs to show start/finish dates in 2 columns on the left side beside all the tasks. So from left to right it should look like this: task, start date, finish date, gantt chart. Every traditional PM software has this basic layout, it's fundamental. A simple tool like Smartsheet.com is far more basic, yet superior in this.
3. Printing gantt charts is clumsy and difficult. Everyone prints gantt charts on A3 or A2 to discuss over in meetings. Printing gantt charts in Teamwork is so clumsy, it's as though I simply took screenshot of whatever is on my screen and printed it. And often when i try to print in A3, it simply prints and A4 sized chart in the middle of an A3 page, leaving heaps of white space around the outside. You need to design the printing option so that it prints a beautifully presented gantt nicely on one page that fills the whole page.
4. The file management in teamwork is perhaps the WORST feature. It is extremely clumsy. Firstly you can't drag and drop folders to rejig folder structure, you need to manually do this and 'nest' them here and there, where you want it. It's so laborious. Furthermore, if i start uploading lets say 10 files into one folder, and i start navigating to other folders while my files upload, the uploaded files start being uploaded into all the folders I am navigating i.e. they don't all upload to the folder I initially dragged them into. So then I end up with 10 files randomly spread over all these folders and have no idea which ones they were saved into because these folders already have many files in them, and it just becomes an absolute nightmare to try and find them and move them back to the correct folder they were meant to be saved into in the first place. This is EXTREMELY frustrating.

I have run out of

Pros

It looks pretty and modern, but to be honest, so do all the new apps and websites these days.

Cons

It is extremely laborious and time consuming to add tasks, set start and finish dates, and assign the task to people. Too much requirement to use the mouse pointer to select these. It should be just really basic where you can 'tab across' to the next thing. e.g.
type in task *tab* start typing who the task is assigned to and it picks up the name *tab* enter start date *tab* enter end date *tab* <-- notice I didn't need to use my clumsy mouse at all during this process. using the mouse is slow, you need to allow us to have shortcuts that minimises the need to use the mouse.

Response from Teamwork.com

Hi Daniel,

Thanks so much for your review. We really appreciate you taking the time to write it and give us your feedback. I've passed on all of your suggestions to the team here for their consideration. Hopefully we'll be able to implement your ideas soon.

Best regards,
Therese

Replied 11/04/2017
Verified Reviewer
  • Industry: Mental Health Care
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2017

Overall Teamwork is very easy to use. A lot of features and options to easily manage projects.

Pros

Teamwork provides many features to help manage your project from start to finish. The features are robust and offer flexibility along the way. It's very easy to add users, assign permissions, and assign tasks. To get started, Teamwork offers an easy way to import tasks from an Excel spreadsheet.

The feature I like best is email communication tracking. When you add a comment to a task and send it to the assigned resources, all email responses are automatically captured on the same task. This helps prevent key decisions or conversations from being lost in off line email threads.

For larger projects the Overview (dashboard) is very nice. At a glance, you get a quick overview of the project status and who tasks are assigned to. Additionally, you can drill into most Overview items to get additional information. For example, if you click on Late Tasks, you get a list of all tasks past their assigned due date and the assigned resource.

Cons

Teamwork lacks a few features that would make it easier to use.
- It's difficult to move individual tasks in mass to a new Task List or Sub-Task group. Tasks must be moved individually because you can't select multiple tasks at once. If you have a lot of tasks to move it can be tedious.
- Project reporting capabilities are adequate but not overly robust. Most of the built-in project inquiry features are very good so reporting is not necessary unless you need to produce a report in a PDF format to email. When creating a report, you have pretty good control over what type of tasks are included but what is missing is the ability to select which columns you want or don't want. Additionally, you can't save a report filtering options for future use. You have to reselect your options every time you want to run the same report.

Response from Teamwork.com

Hi there,

Thank you for your detailed review of Teamwork Projects.

Great to hear that Teamwork Projects is essential to your team to track your projects and much more.

We offer free daily live webinars, by joining our webinars you will learn how to use specific features, find out about Teamwork best practice and hear about new updates. Feel free to join these at anytime, this will also be useful if you are training a new user to use Teamwork Projects https://www.teamwork.com/webinars.

Kind Regards,
Deborah

Replied 26/01/2018
Yusif
Yusif
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 03/05/2023

my experience

One of the things I appreciate most about Teamwork is its ability to integrate with other tools and apps, such as Google Drive and Zapier. This has allowed me to seamlessly incorporate it into my existing workflow and streamline my project management processes.The task management features of Teamwork are also a highlight for me. I can easily create and assign tasks, set due dates, and track progress in real-time. The ability to create task dependencies and subtasks has also been incredibly helpful for breaking down complex projects into more manageable pieces.Another great feature of Teamwork is its communication tools. The platform allows me to communicate with team members within specific tasks or projects, which has reduced the need for lengthy email chains. I can also set up notifications and reminders to ensure that everyone stays on track and is aware of important updates. On the downside, I have found that the platform can be somewhat overwhelming at times, especially for new users. The sheer number of features and customization options can make it difficult to know where to start. Additionally, the lack of customization options for the user interface, as mentioned earlier, can be frustrating for some users.Overall, I would recommend Teamwork to anyone looking for a powerful project management solution with robust task management and communication tools. While there may be a learning curve for new users, the software's features and integrations make it a valuable ass

Pros

The platform has a wide range of features that enable me to create and manage tasks, track progress, set deadlines, and assign responsibilities to team members. The task management feature is especially useful, as it allows me to break down larger projects into smaller, more manageable tasks.In addition to project management, I also appreciated the communication tools provided by Teamwork. The messaging and commenting features enabled me to communicate effectively with my team members and clients, keeping everyone up-to-date on project progress and any changes.Overall, I found Teamwork to be an excellent project management solution. Its user-friendly interface, robust features, and communication tools helped me to stay organized and kept my team members on the same page throughout the entire project lifecycle. I highly recommend it to any team looking for a powerful project management tool.

Cons

one of the things that I liked least about the platform was the lack of customization options for the user interface. While the interface is clean and easy to navigate, I found that I couldn't tailor it to my specific needs.For example, I couldn't rearrange the order of the tabs in the left-hand menu or adjust the size of the project view. This made it difficult for me to quickly access the features that I used most frequently.Finally, I also found the mobile app to be somewhat limited in terms of functionality. While it allowed me to check on tasks and communicate with team members on-the-go, I couldn't perform some of the more advanced tasks that were available on the desktop version.Despite these limitations, I still found Teamwork to be a valuable project management solution overall. Its robust features and communication tools helped me to keep my team members informed and on-task throughout the project lifecycle. However, I do believe that more customization options and advanced reporting features would make it an even better platform.

Nick
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 21/12/2022

Predatory Billing Practices - Avoid like the plague

They do their predatory billing near Christmas hoping you won't notice the massive charge or your team will be on vacation. Everything about what they do is deceptive and dishonest. I spent $700 with them and I would have been happy to keep paying them some small amount according to how much I use the service, but after downgrading and then suddenly being billed $1200 I am appalled. Then they have no customer support ability to refund. No other service I use operates this poorly. Even my cable internet provider can refund a mistaken charge. No notification, no approval, just $1200 out of nowhere.

Pros

It was fine to use for a year. It can be a bit slow and clunky. It can be hard to find thing and there are more ways to use it than necessary. It probably has too many features, but it gets the job done once you figure it out. I would say it's adequate.

Cons

The billing is way off in nightmare land. It's just fraud how they bill. They say it's pro-rated but they actually charge you ahead of time for use you haven't used yet. This is not how pro-rated works. Pro-rated means you pay for what you use. What they do is the opposite. Then they will count the highest number of users you had during the year concurrently or not and create a charge for you for a year in advance without notifying you first. Then their policy is no refunds. So what happens is you suddenly get a bill for $1200 when you only have 2 users, which you expect to be like $20 / month at most. Their customer support is useless. So you are paying in advance for something you didn't ask for and won't use and they won't just refund it. This should be an automatic easy refund for them. They lose nothing by refunding you for a service they have not provided yet, so it seems their policy is just to trap people and drop massive bills on them and hope they pay them.

Alternatives Considered

Trello, monday.com and Asana

Reasons for Switching to Teamwork.com

Recommended by a friend.
Chamath
Chamath
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/12/2019

Super data management of projects and software

My overall experience was very positive with Teamwork Projects. Teamwork Projects is very well suited for any size or kind of project.

Pros

When it comes to the pros and cons of the Teamwork, there are many points to think about. All
the likeness towards a program depends on the work they do. And how people like it.
Teamwork is just like the 'teamwork' we have between ourselves.
People have a very positive and pleasant impression of Teamwork projects. That's because of they
have the optimum freedom they need to have when choosing the software for maintaining
their work.
Yet, some consider it as standard software for managing projects. Something ordinary. So, the
Teamwork is always working on creating this experience well. Not just good, even better!
Accordingly, the pros and cons of the Teamwork will be this software is really flexible, and the
user can add an OKR system. It is for the process to work for the company. There is the option
to insert subtasks, implement time estimators, setting mileposts, and implement percentages
on the completion of tasks. There is even 'Everything' view to display what is the work on you.

Cons

Yet, people have trouble with commenting in too many places. Sometimes they even lose comments. Still not a big issue since you have the email. But, they also lose them inside the Teamwork system itself. Yet, for extra trouble, there are trainees or permanent employees with proper training. You will need someone to teach you about the features and the other things on this Teamwork option.

Response from Teamwork.com

Hi Chamath,

Thanks for taking the time to leave a review of Teamwork - we really appreciate it.

It's great to see a big list of 'Pros' - that's what we like to see! We are delighted that you're having a positive experience with Teamwork.

I've noted your issues with misplacing comments and will pass this onto the support team to look into this further.

Have a great day,
Karen at Teamwork

Replied 22/02/2021
Darren
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 25/04/2017

Powerful functionality meets great UX

I have been using Teamwork at different agencies for about eight years now. This is not because it has been the only available platform, in fact at some places I have had to use other platforms, so I know my choice of Teamwork is valid.
Over the last 18 months, I have integrated it into our SOP for creative and development projects to great effect. It provides all the tools we need and importantly helps us consolidate a number of disparate individual processes into one area. So regardless of the team, the project type or the chosen methodology, all documentation can be accessed from one place and all tasks can be initiated, tracked and managed in a clear and open way.
Frankly anyone not using a platform such as Teamwork is probably working a lot less efficiently than they realise.

Pros

Clear and easy to use. Lots of tools that work fantastically together, but also work just as well if used individually. As a platform, you can use as much or as little of the features as your project - or company setup - requires.

Cons

The file storage that comes with the subscription is woefully small in this day and age.
We once tried using the Google Drive integration, but this was not an ideal solution. I would much rather be able to integrate external drives at a project level as opposed to the overall platform subscription level.

Response from Teamwork.com

Hi Darren,

Thank you for writing this review and being with us for such a long period of time. We are delighted to see your positive comments and the fact you and your team are benefitting from using Teamwork Projects.

We have taken note of your storage concerns and will pass this onto the relevant team here.

If you'd be interested in featuring in a case study with us simply send us a mail to [email protected].

Kind regards,
Wes

Replied 26/07/2017
872 reviews