ClockShark Reviews

Pros

Where do I start? It allows us to track our employees' time to the minute, GPS tracking to verify employee times is great, the app is easy for them to use, it integrates with Quickbooks, and the service is above par. I can shoot any question over to them via chat, and they are always prompt, friendly, and helpful in guiding me to a fix. We've used other clock-in systems in the past, but this one is the best we've used.

Cons

Two or three times over the year we've been using the software, the crew has had an app glitch where they haven't been able to clock out or clock back in, but that's only 3 instances out of at least 600 clock-ins. It may have been due to reception/data issues, and they could still put in 'notes' stating when they took lunch or clocked in or out.

Pros

HorlogeRequin is an online project management tool that has several advantages for users, including:Ease of use: HorlogeRequin is easy to use, even for people who do not have technical knowledge of project management. The user interface is intuitive and clear, making it easy to plan, organize and track projects.Collaboration features: ClockRequin allows team members to work together in real time, share files, communicate and track project progress. This facilitates collaboration and allows for more efficient teamwork.Project Tracking: ClockRequin offers powerful project tracking features that allow you to track deadlines, tasks, budgets and resources. This helps identify potential problems and ensure that the project is progressing as planned.Flexibility: ClockRequin is flexible and can be used for different types of projects, whether they are simple or complex. It can also be used by teams of different sizes and in different industries.Customer support: HorlogeRequin offers quality customer support, with a team of professionals dedicated to helping users solve problems and answer their questions.

Cons

ClockShark is a time tracking application for businesses that has significant benefits for managing work time, but it can also have some drawbacks for users. Here are some of the potential disadvantages of ClockShark:User interface: some users may find ClockShark's user interface a bit difficult to use and not very intuitive.Feature limitations: ClockShark may not be suitable for all businesses, especially those with advanced time and payroll needs.Cost: ClockShark's cost can be high for small businesses or freelancers who need basic time tracking functionality.Internet Dependency: Because ClockShark is a cloud-based application, users depend on a stable Internet connection to access the application and record their time, which can be problematic in some situations.

Pros

It’s practical for managing all your projects and scheduling your team and all the task involved. Also it’s intuitive to use.

Cons

Sometimes It doesn’t work fine on some devices (iOS)

Pros

It made me identity the experienced and active workers that accomplish alot of work in ashort time by tracking time and business and there fore you can achieve alot of profit. It made work easier than before when making reports and payrolland additional working hours and thus the owner of any company can manage at successfully

Cons

It needs educational videos that show how to use the existing features with all the skilland experience of any novice company owner if the person dose not know how to use the application he will not achieve full benefit from it . There is no arabic version as there are many arab business owners who can not use english spplication

Alternatives Considered

Microsoft To Do

Reasons for Choosing ClockShark

Its poor for some features that i need

Switched From

Any.do

Reasons for Switching to ClockShark

Its similar to clock shark but its expensive

Pros

its easy to use.it provides GPS tracking and job costing. it has supported mobile app for it .

Cons

it has relatively expensive price and has no offline mode and has limited reporting options .

Pros

The program is inexpensive, dependable, and easy to use. We adore ClockShark and heartily endorse it to anyone searching for a scheduling or timekeeping program.

Cons

Extremely simple to use and navigate I appreciate how simple it is to switch between the clock in and the timecard.

Pros

This software has changed my business! It has simplified and streamlined time tracking and collection, payroll, workers comp reporting, and job cost monitoring. The features make my work so much more efficient and employees time so much more accurate that it saves my company money!

Cons

The only problem I have is that sub contractors do not have a category. The only option for their label is “employee”. For subs I pay at an hourly rate this can get a little touchy for my workers comp auditors since I am required to pay workers comp on all employees. There needs to be a separate subcontractor title for individuals using the app.

Pros

One of the things I appreciate most about ClockShark is the mobile app. It's a very convenient way for us to clock in and out, track our time, and access our schedules from anywhere. The app is reliable, and I've never had any issues with it crashing or losing data.

Cons

One area where I think ClockShark could improve is the reporting functionality. While there are some basic reports available, I've found that the reporting options are somewhat limited. It can be difficult to get a comprehensive overview of our time and attendance data, and I've had to manually export data to Excel to create more detailed reports.

Pros

It is very easy to use.has gps tracking to keep track,job costing , project management and many features.

Cons

Its price is not budget friendly and has lack of customization.

Pros

ClockShark's excellent functionality and outstanding customer service make scheduling and time monitoring simple and pleasant. The PTO Feature is quite convenient; it does away with needless calls and paperwork. Accountability helps keep workers focused.

Cons

The application often takes a little bit longer than some of its rivals that I've used in the past to complete basic activities like scheduling and timecard approvals, which is a very tiny criticism.

Pros

Customer service is beyond fantastic! The team really cares about the feedback and suggestions they receive and do their best to implement as much as they can. The simplicity to the user is great as we have technicians that need things to be quick and simple. Reports have come along way in the past year. They give a lot of information and you are able to customize them a bit more now. Implementation is quick and easy. Works amazingly well with QuickBooks and other similar software.

Cons

There are some changes I would make personally to fit our needs. There isn't any real cons with Clockshark honestly. It does what we need it to do and the things it doesn't are simply requests we'd like to see to fit us better as a company.

Alternatives Considered

Time Tracker, RUN Powered by ADP, Jonas Enterprise and Time Clock Wizard

Reasons for Choosing ClockShark

TSheets was not working back then on a mobile app and it was too complicated for our technicians.

Switched From

QuickBooks Time

Reasons for Switching to ClockShark

We liked the fact that ClockShark would would seamlessly with QuickBooks and we did not need to change our software completely. It was also the right price point for us with the number of employees we had at the time.

Pros

I run a small business that is quickly growing, I handle everything myself from scheduling to payroll. It was becoming such an overwhelming job to keep track of every aspect of my business daily. ClockShark has taken such a weight off my shoulders! Not only does it have literally everything you can ever need to run a company efficiently, but it is also super user friendly!

Cons

Honestly, from using it so much I've found little things here and there that can be tweaked to make certain features even more user friendly, but for the most part, it's right on the money! I haven't come across a feature yet that I haven't liked at all.

Pros

Since we had technicians I need to know where they are all the time I like the fact that it will show me the entire route for the day.

Cons

The GPS does not give me an update per minute on the same day.

Alternatives Considered

WebTitan, Time Tracker and TimeClick

Reasons for Choosing ClockShark

My techs were having problems not able to log in, some of my techs had to reset their password every week and every time I called tech support they could not find the problem or they would create a ticket to have a more season tech review and no one ever got back to us.

Switched From

Timesheets.com

Reasons for Switching to ClockShark

Some of them were overpriced and require a year subscription and they would deduct on a monthly basis and if I cancel they would prorate it and return the difference. The other did not have a good GPS program and would not record the entire day if they ever lost their internet on the phone.

Pros

Easy to add jobs to the time clock. Job roster is easy to look over with "Hours worked" and "Hours Budgeted" readily available, no having running reports to bill customers.

Cons

Cannot edit employees while they are clocked in the system. Other programs will allow me to fix errors during the day, such as clocked into the wrong job in the morning or missed clocking in when they started working. Editing during the day while the error is fresh allows me to get a head start on payroll and being sure employees are paid for the work they do and that time is billed to the proper job. Base monthly costs put this program at a higher monthly cost than similar programs.

Pros

Ease of use.
Being able to add tasks for certain jobs instead of creating a new job for the same property.
PTO Feature is really nice, eliminates endless paperwork and phone calls.
Accountability, keeps the employees on task.

Cons

Would be nice to have a real time ping feature rather than a 15 minute update.

Alternatives Considered

QuickBooks Time

Reasons for Choosing ClockShark

Features

Switched From

ezClocker

Reasons for Switching to ClockShark

Price, Features, usability and customer service is TOP NOTCH.

Pros

Integration was easy. I appreciate that ClockShark is always looking for areas to improve and add new features. Other time tracking companies I've used haven't been as interactive with their customers. ClockShark is very open to suggestions and understanding our business processes.

Cons

I dislike that there are some integration limitations with Canadian QuickBooks Online. Would like for an option to make notes on timesheets mandatory instead of optional. It was mandatory in the previous program that we used and now we are having a hard time getting our techs to record what they've done when the system doesn't force them to add notes.

Alternatives Considered

TMetric

Reasons for Choosing ClockShark

We were having major issues with the program and they were not responsive to our needs. They would not follow up on our case despite constant followups on my part. The program wasn't working at all which caused a lot of work on our end and they continued to bill us.

Reasons for Switching to ClockShark

We use Salesforce as our field service management system. We were interested in this program but found the ClockShark app to be more tech friendly than the Salesforce one app.

Pros

The software is super easy to use and user-friendly, especially with the new Spanish language update.
Viewing reports is also very simple and well laid out.

Cons

It seems to be so simplistic that it's complicated for someone who has never used it before. Functions such as changing job tasks and clocking out are very easy to perform, but since they are so simple, many of our workers get confused about how to do them. The ease of use also limits the application in its functionality because of its simplicity.

Pros

I was trying to keep track of time for everyone with paper time sheets or emails--which, often fell to a low priority and daily tasks and actual time weren't be accounted for. In looking at various time tracking apps, I actually stumbled across ClockShark. Right from the beginning, it was intuitive and user friendly, and it was easy to add jobs and tasks on the fly from my phone, which then populated those tasks as something to choose on ANY job, which is super useful as a renovation contractor. Being a small company, I wear many hats in the office and on job sites--I do it all and do not have ANY office staff other than myself. Having a program that was so quick and easy to implement, as well as easy to manage daily as needed without spending a lot of time on the task, has made my life exceedingly less difficult.

Cons

I probably don't use the software to the fullest extent, so I am sure there is something that may come up later--but right now, adding users is a bit more of a pain than I would like.. but even then, that's pretty easy.

Alternatives Considered

QuickBooks Time, Buildertrend, Homebase and CoConstruct

Reasons for Switching to ClockShark

Price and saw how easy and intuitive it was during the free trial.

Pros

Easy to use. Clean and simple user interface. Reliable. Have not experienced server downtown whereas we have often with other apps. Employee schedule is very useful especially with being able to see the roster in the Y-axis and the week's days in the X-axis. Customer support is very helpful and fast at responding. Customer support really makes this company/software stand out.

Cons

Better project management features. For example, gantt charts, to-do lists, and template building. Managing job sites is also very difficult past a couple dozen. It would be amazing to bulk edit e.g. select multiple job sites and edit details such as Client information or group them together under a category/group/folder.

Alternatives Considered

Connecteam and ClickUp

Reasons for Switching to ClockShark

For simplicity. Team working in the field already had familiarity with clocking time on the mobile app.

Pros

I like the GPS function so that our supervisors can keep track of where and when employees are clocking in and out from their shifts. This feature has helped us in solving more time theft instances than I'm happy to admit. As the HR Manager, I also love the 'Reports' feature. This makes my Payroll day so much easier.

Cons

There are some features of Clock Shark that I wish were different. These features do not hinder my ability to complete my job so I don't wish to complain about them. For the sake of this review I will list just 1 feature I wish was different (to be fair I have never told the Clock Shark Admin about my frustrations so they can't fix what they don't know). The feature I do not like or wish was different is the 'Notes" section within each punch. It needs to allow for more room to write as we use ours to list our daily tasks at the end of each shift before clocking out and I run out of character room each day. I would also like a feature to differentiate the text bubbles on the time sheets from our task lists and actual punches that need to be fixed for employees. Maybe a different color? It's time-consuming to go in and look at every employee's text bubbles just to find punches that need to be fixed within all of the daily task lists.

Pros

Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)

Cons

I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.

Pros

Our work is done at our customers' homes and as an owner of a small company we can't be everywhere at once. Having the GPS Geo Location has been extremely helpful in managing the employees. If they forget to clock out you can see what time they left the area so as to get accurate time. You can see if they left the jobsite early or if they arrived late (many times this time would be inaccurate on their paper timesheets).

The integration with ADP for our outsourced payroll as well as the integration with QuickBooks has been very seamless.

Cons

There was definitely a bit of work in the beginning to get things sorted out. I had to inactive 20 years of clients in my QuickBooks and also add the customer address to the Ship To address because that is the address ClockShark uses for their app. It took a few hours to get that updated but it will be worth it.

Some extra work that I didn't anticipate is that in order to use the Geo Location I have to go in to each job and click the button to add that. When QuickBooks updates to ClockShark I have to remember what the new jobs are and go in to add the GeoFence and to make sure I remembered to put the address in the right spot.

I have emailed them to request that our GeoFence is activated for all new jobs automatically and to update some functionality.

Pros

Can see where our window fitters are working during the play day.

Cons

The tracking (play button) is randomly active for random workers, so it is hard to approve some timesheets because they might clock in or out in different places than the actual building site where they are supposed to do it. So they can cheat on working hours and get away with it. :P

Pros

Being able to track each employee digitally is huge, but the biggest issue for our company is the accountibility to track each hour to a specific job which in turn saves us thousands annually in insurance costs. With ClockShark we are able to track who worked what job and when, which allows us to only pay insurance premiums when we actually use and need it versus being charged for the year in the most expensive bracket they can put us in.

Cons

Not being able to turn off the GPS tracking from the administrative side of it. The GPS tracking function is helpful at times, but if always left on it drains the device battery nearly instantly. To circumvent this, every one of our employees must go into their settings and specifically disable the GPS for it on their phones. Our less than tech savey employees have struggled with this.

Pros

This software is so easy to use! Trying to implement a new 'time sheet' process with sub contractors and employees can be incredibly difficult when they're used to doing something completely different. ClockShark has been a dream to implement and use. It has made my job processing payroll a hundred times easier. The schedule feature has made running our jobs smooth and easy to follow. We are really enjoying using the software!

Cons

The only issue we have had is miscommunications with support due to being charged for each 'employee'. Now that we understand completely all is well. We use sub contractors for the majority of our jobs, they do not use this software, but because we love the scheduling feature we had to enter each of our subs as an employee to be able to utilize them on the schedule- but only for our records. That was an issue for us, being charged for people to NOT use the software. However- it makes everything easier to be able to use the scheduling function that it is worth paying to be able to input our subs into the schedule.

Alternatives Considered

QuickBooks Time and Buildertrend