User Reviews Overview

About Lessonly

Lessonly by Seismic is a cloud-based learning management system that allows users to build, share and track training materials and activity from a singular interface. It is primarily used by customer service teams, sales teams,...

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Feature ratings

Value for Money
4.6
Features
4.4
Ease of Use
4.7
Customer Support
4.8

Browse Lessonly Reviews

144 of 144 reviews
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romay zuleima
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/06/2018

Excellent tool of training

Organization of classes for training teachers

Pros

For the course of educational training, the tool is very usefulness and allows to share videos and projections of images dynamically

Cons

The cost is a little bit high and the explanation for the functioning results something complicated

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/05/2019

The Goldilocks of LMS Software

Before committing to Lessonly, I looked into quite a few LMS solutions. I found this to be the perfect middle ground in terms of price and features. It's really suited for a smallish (under 50 employees company), though I believe they have other plans for larger businesses or teams. Beyond just features, I couldn't be happier with their support. I never found their sales team be pushy which is always a wonderful bonus. They also have quite a few meetup events with company reps which I'm a big fan of.

Pros

-From the pitch to implementation, their support was fantastic. They really helped to make sure this would suit our needs and after signing the contract, they followed up to set up a few meetings to make sure we fully understood how to use it to its full capacity.

-It's extremely straightforward and easy to use for both administrators and learners. It was so simple I felt like I was missing something, but they assured me that wasn't the case :)

-It offers a lot of information and lessons on how to actually train and improve your training process at no additional cost. This has proven to be a really invaluable resource and has improved our training program and saved time in developing it.

-I love that it integrates with Zendesk.

Cons

-I wish it allowed for some more customization or formatting variation.

-Though you can easily embed videos, you can't host them through Lessonly. We knew this going in so it obviously wasn't a dealbreaker, but it would be nice.

-As an administrator, I really wish it was possible to create a grading key. I find I create a lot more multiple choice quizzes because it's just too hard to grade written answers.

Felix
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
N/A

3
Reviewed on 22/05/2018

Lots of functions in a single LMS

Pros

Excellent for small and medium companies, it is a great tool oriented to corporate training, but not so for online institutes or schools,. You can get started very quickly without a huge learning .

Cons

Make sure you have all the content and workflow well organized before using this tool, sometimes it is very difficult to look for information in the LMS, definitely need more customization in terms of formatting the content. They should improve the use of templates.

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Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 09/09/2018

Good for remote teams onboarding

We started to spend 60%! less time on remote teams onboarding, so it's got easier to adjust out business to changing technology demands.

Pros

Out onboarding plan had been a difficult to manage Excel spreadsheet for a long time.
Eventually, I was able to persuade management to use some more appropriate solution.
We compared Lessonly vs WorkRamp and lessonly was the winner because of more reach features set.
Thanks to feature that allow to track trainers activity, we were able to motivate experienced employees to create a number of training materials (most of people were able to use the app right away, without any training) and reward top performers.

Cons

Some of trainers reported they experienced formatting issues when creating complex training materials.

Kelly
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/12/2021

LLamazing

We have had a wonderful overall experience with Lessonly. Our implementation team has been wonderful, supportive and helpful.

Pros

Lessonly is so very user friendly and easy to navigate. It does not take a lot of product knowledge to be able to create a lesson, which makes it ideal when you have a large amount of content that you need to get added.

Cons

I would love to see some sort of integration with Teams and Knowledge. If someone were to ask a question in Teams it would be great if a lesson or content could be suggested!

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/03/2019

Lessonly is a Lifesaver

I am a sales manager and I use Lessonly almost every day. I build lessons to review sales best practices and to test their knowledge. I also use the video recording feature for the reps to record their elevator pitches or any role playing scenarios.

Pros

-Ability to make lessons to review best practices
-Video recording for sales pitches
-Quizzes and test over sales training
-Continued training

Cons

Needs to fix a couple of bugs with copy and paste feature, but other than that it is great!

Verified Reviewer
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2018

Amazing product for employees!

Training new hires and tenured employees. Testing employee company/product knowledge.

Pros

I use this product for all my new hires and sometimes tenured employees for additional training. The ability to built lessons within different paths is perfect for staying organized and making many different trainings to use continuously. I love that I am able to track my employee's progress within each path too, as well as the ability to test them on their knowledge.

Cons

The technical aspects of moving lessons from path to path is a bit long and could be made easier, maybe a couple of shortcuts could be made to make it a quicker process.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 17/01/2019

Lessonly Works!

Lessonly works very well for our training systems. Our information is updated/can change a lot so being able to easily go into a lesson to update is a benefit. Lessonly also provides 'house' lesson/guides for it's administrators including tips on when to put information into video, what might work best content-wise or how much content. This is very useful for those creating lessons for the first time.

Pros

Your can add videos, images, and quizzes to the lessons on any slide. You can create lesson paths which clump certain lessons into one flow. You can track when employees begin and end lessons, and the 'grade' they get for each lesson (if you have quizzes in lessons).

Cons

Can be cumbersome to add a new administrator for auditing the lessons if there are a ton of lessons, as it seems you can only add an editor one lesson at a time.

Verified Reviewer
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

5
Reviewed on 02/04/2019

Very Easy to Learn and Implement

Pros

I never had any formal training, but was able to pick this up quickly and easily - that is the sign of great, easy to use software. Customer service is quick to respond and VERY helpful as well which is lovely.

Cons

More ability to do things in bulk (bulk upload, bulk tag) would make an easy to use software even easier to use!

Verified Reviewer
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 09/08/2019

Makes learning quick and simple

Pros

I love that progress is saved across lessons and completion is tracked. Wanting to have every lesson available from the company completed is almost like a game. You don't want to stop running through courses so you can keep up your 100% completion rate. Quizes at the end, interactive lessons are nice little bonuses.

Cons

The dashboard is a little weak for discovery and the search is presented in a manner that results in 1 lesson producing many search results.

Maija
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 03/02/2020

Good concept, not so useful for managing large numbers of learners

Pros

I like that Lessonly allows our company to create custom training modules that can be sent out to our network.

Cons

I wish that Lessonly had more user-friendly reporting of completed assignments. Our team monitors completions by regions, with different managers being responsible for learners in different areas of the country, yet there is not a convenient way of sorting completions by location on the platform - one must manually enter the location for each user, then download the reports as a spreadsheet in order to sort by the location field. Sending invitations is also far too manual of a process - needing to type in the name of each learner (as opposed to being able to auto-invite by location or date added) is tedious and can be problematic when two users have the same name but only one needs to be sent an invitation. There's no additional information, such as email address, available in the invite flow to easily differentiate users. Also, many of our learners have reported that the navigation of lessons is not the most convenient. When reviewing previously completed modules, the navigation menu is limited, forcing them to click through numerous pages in order to get to the one they wish to review. As an admin, I also found the chat box that pops up in the corner every time I visit the site to be annoying, with no option to permanently disable it.

Diane
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/11/2016

eLearning made simple

With Lesson.ly's intuitive platform anyone can create engaging online learning. Their built-in styles give you the most desired editing functions -- for example, callouts and having images that the learner simply clicks to enlarge. You can create content quickly and collaboratively without worrying about formatting or authoring tools.

As an instructional designer, I especially appreciate being able to deliver small chunks of material. It means that learners aren't waiting for a full course in order to get training. It makes keeping content up to date isn't a huge project. And it encourages learners to take and retake lessons when they need them.

However, having a lot of smaller lessons as opposed to fewer large courses makes working with the catalog a little challenging. I've needed to rethink how to structure and manage content. It still feels a little clunky, and I think a large catalog may prove difficult. However, Lesson.ly has also been making improvements.

And that brings me to my last point. The Lesson.ly team is fantastic. They are invested in your success, and it shows in everything they do. When you are working in the platform, they are just a click away. They listen. And they follow through.

If you're looking to build out informal or subscription types of learning, I definitely recommend trying out Lesson.ly.

Pros

Ease of use.
Great support.

Cons

Content catalog is a bit clunky. With lots of small lessons, it's hard to visualize what is in the catalog.

Keenan
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/11/2016

Easy to use with a great support team.

We looked at a few tools to help us provide better training to our new hires and existing employees. None were as easy to use and nicely designed as Lessonly. The user experience is our main priority, and that's where Lessonly has a huge leg up over their competition.

There are some features we'd like to have, and we've had an opportunity to share our feedback during the entire sales/onboarding process. We even had a chance to share feedback directly with members of their leadership team. Everyone has been friendly, responsive, and seem to genuinely care about our overall experience.

Their customer support has been top-notch as well. Extremely helpful and speedy in their replies. Recently, a bug I submitted was fixed within hours, with a nice follow up email to confirm. So where certain features lack, they make up for in a great experience. I feel like I can trust them to keep improving their software.

Pros

UI/UX design. Customer service.

Cons

Would love a more intuitive experience navigating around the gradebook or managing existing lessons.

PDF export of grade data is also something we'd love to see.

Aaron
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/11/2016

Simplify your e-learning!

As a user of several large LMS systems, most recently one from Oracle, I constantly lamented the fact that I was spending more of my time managing and learning their HUGE system than I was thinking about the impact of the learning material I was creating. When my learners told me they "just wanted to know what they had to do" I wasn't able to act on that feedback and make learning easier within the bounds of the LMS world. It was just more difficult than it was worth. Lesson.ly has been a breath of fresh air for me! It has less features than an LMS (on purpose) because they have realized that if the learning isn't simple, the learner won't want to engage with it. I highly recommend checking them out if you want to simplify your learning strategy and increase your employee's productivity and on-the-job confidence.

Pros

Ease of use and helpful service team.

Cons

I have to use a lot of other software to manipulate images, videos, etc...because Lesson.ly doesn't include much in the way of content or design within the software.

David
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2016

Amazing learning software with some of the best client support I've ever experienced.

Working with Lessonly has been one of the best vendor partner experiences I've had. In our search for a learning platform, I was pleasantly surprised to find this (relatively) small company innovating in a market where most others are falling behind. The Lessonly platform has gotten us excited again about capturing and sharing internal company knowledge. The support and partnership we have with the Lessonly team is one of the best experiences I've ever had. They have provided great guidance on building setup and launch, building engaging lessons, and best practices around driving adoption. Lessonly rocks!

Jessica
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2020

Excellent e-learning platform

Pros

Lessonly allows us to share content externally with teams that sell our products in an easy and fun way. Not only people can learn about our products but they can also receive extra tips and training. This is important for us to maintain great working relationships with our external partners. We also use Lessonly internally to ensure our staff stay up-to-date with industry compliance requirements.

Cons

There is nothing I don't like. The tool is excellent and the customer success team amazing!

Heather
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 28/05/2019

Lessonly is a wonderful teaching tool!

Pros

Lessonly has a fantastic search tool to be able to reference specific lessons by keywords.

Cons

When you share lessons with team members via email, the lessons don't always make it to the team member or they end up out of order.

Toby
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 16/10/2018

Great product but very expensive

Pros

The setup is very easy and the UI looks professional and slick.
Building new content is relatively easy to do and to assign to users.
The customer service is generally very good and the service is professional.

Cons

It is very expensive software, and although it is effective - I am not sure the price can be fully justified.
Annoying we have issues assigning some lessons to people - the software seems to have issues with certain email addresses which is unhelpful.

Kashif
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2016

Great Team at Lesson.ly

Lesson.ly has great customer service! Prompt and individualized service. Completely changed how we train our staff.

Pros

Very easy to use.

Cons

Reporting.

John
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 13/12/2017

Easy to use for managers and sales reps

Pros

Easy to build additional lessons as needed.. Software is simple for reps to log into and complete the training as required.

Cons

Nothing really. Perhaps the software can add features that provides best in class lessons for users and their customers.

Carolyn
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 18/11/2016

Why I like using Lesson ly

As a supervisor in Customer Service, we look for various tools that will help our cs reps do their jobs as efficiently as possible. We have been using Lessonly for nearly a year, and we have had excellent results using it. The reps are able to check their progress and work immediately and go back over any incorrect answers. The supervisors are able to assign and reassign as necessary. Lessonly has been a real asset to our department!

Pros

* Ease of use
* Can create a Lessonly on any topic

Cons

* N/A

Tim
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/04/2017

I LOVE this software

Pros

User friendly, really effective.
I've used Lessonly in two different organizations and I love it. It's the easiest way to onboard new employees, and (as an employee who has been onboarded with it), it's way more effective than traditional methods. Also, super user-friendly.

Cons

I'm sure there could be more functionality, but I don't feel like I'm missing anything.

Miranda
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2016

Lessonly is great!

Lessonly has been a great way for us to help our shoppers become the best of the best! It's easy to use, and the customer support is fantastic.

Elli
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2016

Lesson.ly is a very good tool for corporate training

Our company uses Lesson.ly for corporate training.
The strongest points are the ease of use, great customer support, and constant improvements to the product. Every one of our new Lesson.ly users in our company found it very easy to figure out how to use Lesson.ly. They found it especially useful for distant learning and self-paced learning.
The customer support is one of the best in the industry. The tutorials are short and to the point. There is regular contact initiated by Lesson.ly to make sure that the software is fulfilling out company's learning needs. Feedback from customers is taken into consideration when deciding the evolution of the software.
The only negative comment would be that it takes a while to get used to the lessons & courses format that is at the core of how the material is organized.

Margaret
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/11/2016

Lesson.ly for the WIN!

From day one, the team at Lesson.ly has gone above and beyond helping us scale our company and, most importantly, our culture across three different locations and a variety of teams here. With their help, we've seen success and an increase in onboarding, productivity and general team development. Whenever we have a question, Lucy is always availible to chat, offer suggestions based on other client's successes and problem-solving. We've been able to use what we've built cross-functionally to develop easier, quicker and more personal connections with new team members.

144 reviews