User Reviews Overview
About Stitch Labs
Stitch Labs is an integrated, cloud-based inventory and order management solution that caters to mid-size multi-channel retail brands. Stitch serves as an operational hub to brand operations, centralizing inventory across all...
Learn moreAll Stitch Labs Reviews Apply filters
Browse Stitch Labs Reviews
All Stitch Labs Reviews Apply filters
- Industry: Retail
-
Review Source
Stitch Labs has made my life much easier!
Stitch Labs has saved me so much time running my online and brick & mortar business. We sell online with BigCommerce and use Square Stand in store. Before integrating with Stitch Labs, I had to manually enter all local sales into our website and hope that the inventory came out right. Now that everything automatically gets done, I'm saving hours every week. We haven't had any issues with oversells since using Stitch Labs to integrate our online and local business. It's made things better for us and for our customers.
Pros
Quick integration, Great customer support, Connects to many different channels
Cons
I wish set up would have been a little easier and quicker, but that was probably just the way I tried doing it. It would be nice to have more sales channels with the less expensive plans.
- Company size: 2–10 Employees
-
Review Source
One Solid App
I have been using Stitch for about six months now to power my online retailing business and I am very satisfied. Stitch is powerful stuff and it can be a little tricky if you're new to understand just how powerful it is, but in a nutshell, it is the connection between your inventory and the various channels you market it through. Used properly, stitch is a strategic piece in the puzzle that creates your business and easily replaces thousands upon thousands of dollars a month of human-error prone old world processes.
I happened to join at a time when Stitch was making the upgrade to the new interface, Stitch 2.0, and this was a major upgrade and an ambitious only. There were bugs initially and I watched the team manage the transition with a mix of upfront communication (there was a big bug at one time and the CEO reached out, explained it and they got it fixed when they said they would), actual fixes (folks are working hard there) and a one-click "back to 1.0" ever present button if the whole thing was too much for your specific situation. I was impressed how smooth the transition ended up being given the mission-critical nature of the service on the one hand and the size of upgrade on the other.
Finally, the support team, even are available on IM during working hours or by email - my plan doesn't have phone support. I have found they are able to take my poor wording, translate it into something quite simple, summarize and reply. Every time I had a question, I got a reply within 24 hours and a clear one at that. Again, impressed.
In summary, the software represents a core function and empowers you to do a lot (and focus on the right stuff). The team that produced this and is supporting is a solid one - the bugs get fixed, support is clear minded and goes the extra mile to simplify not-so-simple concepts and top management is willing to own a problem and fix if it comes.
A word of advice: don't try to make stitch your financial piece too - your data and flows need to be perfect for that and unless your machine is perfect it is much simpler to rely on something like Xero for your financial picture. That said the Inventory Financial Report in Stitch is an important piece and will help you understand CoGS from one period to the next - but if there are any "exceptions" in your workflow the stitch projection need to be ignored (they simply reflect poor data in your system which will invariably be there). For example, stitch will take your current inventory levels and using historical average cost and revenue for these SKUs give you a potential profit figure. This has always been off for me, but that's because my averages are off (thanks to a promotion, data entry or whatnot). My point is unless you're data is 100% solid (and your workflow makes sure it remains that way), Stitch is NOT your CFO in the cloud, even though your CFO will learn to love Stitch to do her job.
Bottom line: once you find inertia with Stitch you'll wonder how you did without it.
Pros
- Rich functionality
- Support team is there for you
- Xero integration that just works
Cons
- Browser intense web app - can be sluggish on iPad. But this has improved a lot over past month (it is totally feasible to work on iPad now even if a bit slow).
- No phone support if you don't have the right plan (but honestly the live chat is awesome)
- Used Daily for 2+ years
-
Review Source
3 Years on Stitch
Pros
We started using StitchLabs for our inventory in 2015 and have used it ever since.
We like how easy it is to fix unlinked orders. When orders become estranged from their parent (due to SKUs not matching between Amazon and StitchLabs, for example) it's easy to identify them and fix the issues.
The basic reporting capabilities are useful but not being able to access them on my phone makes the usefulness of them very limited.
Cons
You can't edit inventory levels (quick reconcile) on the product level. Super basic but pretty much essential aspect of any inventory system.
Seeing our available inventory is nearly impossible to determine unless we do a tedious subtraction formula for each product just to see our current inventory (Current - Available = Actual Inventory).
Stitch loads very slowly on all our computers - mostly 2017 iMacs and MacBook Pros.
Stitch has increased their cost dramatically since we started, resulting in a massively unexpected withdrawal from our bank account of $4,000 in a 5 month period due to "overages", which is nothing more than Amazon FBA orders.
We're starting a few new businesses soon and we're definitely not using StitchLabs with any new business, and we're trying to figure out how to jump ship onto a different system that we're using for another business of ours that doesn't charge per unit sold.
If you're a small business please don't make the same mistake we did and find a different inventory system that doesn't penalize you on each unit sold, especially if you sell on Amazon FBA.
StitchLabs will work great for you when you're small, but once you grow to a small business you're locked into Stitch and then you're basically SOL.
Top Stitch Labs Alternatives
- Industry: Consumer Goods
-
Review Source
Stitchlabs and Process Redesign
Our company had been using Stitchlabs for some time when inventory control became a must solve problem.
Cardboard Safari had barely scratched the surface of the functionality and features that are offered by Stitchlabs.
Starting from scratch, we established a parallel account and looked at each piece of data and how it moved and worked within the software.
With the side by side comparison we were able to build all our listings and link them across our multiple sales platforms to take control of almost all of our data and keep it in a single place.
Stitchlabs has improved every process of our company and will continue to be a part of our operations for a very long time.
Pros
Fantastic customer support, I have never left a conversation without a solution.
The ease of use and accessibility of Stitchlabs is top notch, almost anybody can learn to use it to full potential in a short amount of time.
The number of available integrations beats out almost all similar apps currently available.
Being able to "tag" contacts and orders with bits of critical information is a great feature.
The reporting is fantastic and has allowed for more informed decision making.
Cons
Overall Stitchlabs is fantastic, there are a few features that could be very helpful but are not core to the intended function of the application.
CRM features that show things like when a contact last ordered would be a great addition.
- Industry: Furniture
-
Review Source
Stitch Labs - One App to Rule All Your Channels
Stitch Labs has truly become the foundation of our busines and I wholeheartedly recommend it for any shop selling through multiple channels.
We rely on Stitch to keep three channels up to date with available inventory: our retail Shopify storefront, our reseller Shopify storefront, and Amazon. We initially went with Stitch so our two Shopify stores could share inventory. We had previously tried some of the variant-based app workarounds for wholesaling on Shopify, and while valiant efforts, they call came up short, namely because they "broke" integrating with other apps unaware of the unconventional use of variants (like FB publishing apps). Other stand-alone Stitch competitors were also not an option either because they could only handle one Shopify store, not multiple.
Amazon integration was a real bonus, as we previously abandoned selling on Amazon due to the administrative burden of constantly updating inventory on Amazon. We also sell through an additional, less common, marketplace not supported by Stitch. No problem. Stitch lets us effortlessly enter the orders through its web portal. Within minutes our three other online channels are updated to reflect the proper inventory levels.
We began with Stitch about a year ago. It was fine then and it just keeps getting better. For starters, we love the new UI – clean, consistent, and informative. The recent speed boost and other tweaks make it a pleasure to use. We are also thrilled with the new BETA bundling feature. Some complain about Shopify lacking this or that function. However, some of that is by design. Bundling is one such feature – I do not want it in Shopify because we have multiple channels.
Bottom line: Stitch Labs saves us time, saves us money, saves our sanity, and allows us to smoothly manage our business in the multi-channel world that is modern e-commerce.
Pros
Well designed app.
Great support.
Continual incremental improvements.
Cons
Occasionally slow in searching
- Industry: Information Technology & Services
-
Review Source
Average Solution
It's almost one year that we are using Stitchlabs. In the beginning i was very excited with the tool, with the interface and also with the Stichlabs team. They are very fast in responding and trying to help.
When you work with the tool on a day to day basis, some obvious features are missing that can make your life very difficult.
Stitchlabs changed their interface a couple of months ago. There were many bugs and it looks like they are fixed by now. We are still a small start-up and do not have many orders. But I wonder many times how come that i am the first one to discover basic bugs in the system.
Pros
Customer support:
Stichlabs is very fast in responding to all kind of inquires. That makes you feel taken care off. Very well done, Stichlabs Team!!
User Interface:
It took some while to get used to the new user interface. But it's much better than other user interfaces i have seen.
Cons
Data & Reporting:
There are beautiful pre-generated report with many colours. But when you really need the raw data to extract and do your pivot table, reporting, accounting, etc. it's almost impossible. You cannot extract all the data you need and what you can extract it takes you a lot of time to get them in a simple raw format.
Also there are some fields in the systems, you can only input the value (e.g. Customer contact details) but never use these field anywhere else in the application. So what's the point ?
It can drive you so crazy, that it's a reason by himself to look for another solution.
Currency:
Stichlabs is very US driven. You have the possibility to display different currencies. But on the backend and reporting you do not see the currency at all and the reports mix up completely the numbers. Only workaround is to use tag. But that is a in my opinion not really a workaround if you need to do your accounting and other important reports.
Speed:
Somehow the speed to access the Stichlabs from Europe and Asia is slow in the morning time. That is probably the night time in the US.
- Company size: 11–50 Employees
-
Review Source
Great Business System Automation Tool
We use Stitch as our central inventory system for a portfolio on online stores. We have a number of additional apps integrated to Stitch and things are running great. It took a little bit of time to fully setup and integrate, but their customer service is outstanding and helped a lot. We've been fully up and running for about 6 months now and I'd definitely recommend Stitch to anyone who is looking to simplify and automate their inventory system.
Pros
Very customizable. Excellent and available customer service (Stitch wouldn't succeed without this). Great UXI.
Cons
The reporting functionality needs improving. Currently on simple reports are able to be generated. We'd like to see more powerful and customizable reporting ability.
- Company size: 2–10 Employees
-
Review Source
Best Inventory Management Software Out There!
I've worked on several different inventory management systems and StitchLabs is hands down the best. For us we needed a software that would allow for multiple channel inventory control and thankfully Stitch keeps us organized and on top of our work flow. It also syncs with many other apps like Paypal and ShipStation for easy payment and shipping control. And if you ever have a problem, their customer support is amazing.
Pros
Great multi-channel inventory management
Easy to use interface
Syncs directly with ShipStation
Amazing customer support
Cons
Monthly and Financial reports could be improved
Does not have product listing features
- Company size: 11–50 Employees
-
Review Source
Stitch makes Sasa's World Go Round
We are a small but incredibly busy and complex organization that manufactures jewelry abroad (Kenya) and imports and distributes in the US. We have one full time staff person in the US, but manage a couple thousand pieces a month and multiple sales channels. The Stitch interface is incredibly user friendly and interfaces with all of our other software (Big Commerce, Shipping Easy, Square etc.). We love the reports feature and the ability to conduct all business from one central area. Customer service is phenomenal too!
Pros
Ease of use
integration
multiple features
Cons
Doesn't yet integrate with Etsy Wholesale - that might be on Etsy though
- Industry: Religious Institutions
-
Review Source
Excellent Customer Care
I inherited the Stitch Labs inventory system with very little training so found myself relying heavily on the customer care people to guide me through some integration issues we were experiencing. Every member of the team was gracious and patient with this "newbie" to Stitch, walking me through problem-solving steps and further directing me to various helpful training links. It's great to have immediate access to stock levels for ordering purposes. A great inventory control system and customer care team!
Pros
- a system that integrates with multiple sales channels.
- relatively easy to navigate, once you become familiar with the program.
- tracking reports.
- awesome customer care.
Cons
- customer care is handled via live chat. If you're someone who does better talking with a live person, this may be an issue.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
-
Review Source
Stitch Labs Mediocrity for
We manage multiple channels through Stitch. We've run into road block after road block. Everyone has order changes that come in after the initial order. While changes are easy to make, there's no way to automate sending order confirmations or shipping confirmations. It does integrate with Ship Station, which we've loved. But although they praised about that interface, if you have 2 packing slips/boxes associated with an order, it does not recognize that as 2 individual boxes in Ship Station. You end up having to Split the Shipment in ShipStation and then it closes the whole darn order in Stitch. If you have a partial shipment that goes out, you have to then update it in Stitch and in ShipStation. Stitch does not import the split shipment that you created in Ship Station. Lots of manual work. The QuickBooks integration is a nightmare. I wish you could map the fields the way you want them mapped. For instance, we have Companies and a Contact Person for each account. It only imports contacts and does not tie a company to a person. This is a nightmare on many fronts...both in QuickBooks, Stitch and ShipStation. Again, more manual entry required. Download a .csv, import to QB, try your best to get the info linked to an Account you already have created in QB. It's HOURS of fun!! (or DAYS of fun if you have a historical import.) We were also told about this barcode scanning and how easy it would make inventory counts. It is not functional. So,, unless you would like to add multiple other systems to supplement this product, then I would suggest going elsewhere. We're neck deep in it and after much time spent training employees and writing manuals on "How To" do things in Stitch, we're at a loss for words.
Pros
-It's great to see all your orders in one place.
-It creates a beautiful invoice.
-We love the ability to import a Purchase Order and mark it as received into inventory.
-We like it's dashboard capabilities
Cons
-No functionality to accommodate clients that are on Net 30. Order stays open, leaving you at risk for overselling.
-We were also told that you could bundle products and we were thrilled with this feature, however...it has made for an inventory NIGHTMARE! If you have 1 Small in stock and one store orders 5 different products that all pull from that bundle in size Small, you are then oversold by 4 units.
-We have yet to see inventory sync successfully without constant counting and recounting of inventory.
-No clear instruction on when to void an order, return an order, re-open an order and edit, what to do when an order is imported incorrectly. No edit ability.
-When you partially fulfill an item, it sends the items on backorder to our website. Our website is set to auto-notify the client of the tracking # and what items ship and they've been getting shipping confirmations with the wrong information.
-There is no clear way to notify clients of backorders without more manual typing and intervention.
-Does not have the ability to print a pick list for our team to pull orders.
-When you edit an order, it does not push the items to ShipStation for you to automatically add to your shipment. It takes hours to show up IF your lucky that it even shows up.
-Stitch has taken our historical data and mixed order between contact and then the client history regarding their account made no sense. Client A had 3 of Client B's orders imported and when Client B placed a new order, it also went on Client A's account. We had to duplicate the order, invoice, payment, etc.: under a new account that didn't get imported.
-No barcode scanning to ensure inventory accuracy.
- Industry: Design
-
Review Source
Stitch & WooCommerce barely supported. non stop issues.
I jumped on board as soon as stitch launched the woocommerce addon in excitement, quickly hit the wall with integration and execution. problem after problem, connection issues, import issues, and hell to get support! one of our issues was importing our large order history - we thought this was crucial for reporting.
in the beginning i learned very quickly i had to pay extra for phone support - the online chat was buggy as hell, i had left dozens of chat messages and got replies back off and on. when i did get in touch they were helpful and nice, but would often pass the issue on to their "engineers" which NEVER got back to me. i had to get support to manually push hundreds of orders as they would not sync! Even after i paid for phone support you have to book calls!!! good luck getting same day support!
Currently i am dealing with an issue i reported months ago - with no response from any engineer, any sales that come through with coupon codes used do not get marked as paid, instead are marked with partial payments. to finalize the orders so they can be packed in shipstation one has to manually go into orders - awaiting payment - and go into each order and add a payment for the missing few pennies ( stitch cannot calculate the numbers correctly! ) the only reply was that this is part of stitches core functionality and most likely not be changed!!!!
How can an ecommerce site operate with no coupon codes? it takes hours to manually add payments to each order! i have verified this with stitch staff and they are making zero effort to fix the issue. if this can be corrected i would be amazed but i cannot hold my breath. I don't understand how any other companies could operate with these bugs.
Pros
Love the design & interface
Cons
- woo commerce bugs listed above & sparse updates
- how about barcode support???
- paid phone support still not great
- how about real time channel updates! i hate pressing sync all the time!
Response from Stitch Labs
Hi Chris,
I was able to review your case history and have responded via email. Customer service is extremely important to us and we'll do what we can to get you on the right track.
Regards,
Jake Gasaway
Co-founder
Stitch Labs
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Always changing and trying to add functionality
I was really disappointed when I moved to another inventory management solution and the downloads from Stitchlabs did not help hardly at all in setting up and continuing seamlessly. You'd think for all the orders and information held within Stichlabs they could make it more accessible. Always had that issue as a user as well. I got the feeling lots of the customer service people didn't understand procurement and the supply chain which made it difficult ot find someone that could understand the issue you faced. Their support reps were overwhelmed so it's really about the company more than the service they provided - they were all fine individuals just trying to do their jobs well every day.
Pros
I like they are innovative. They keep changing and trying to move forward. The customer rep was great when I signed up - she helped us figure out exactly the best setup strategy as our business (like many small businesses) is unique.
Cons
They focused so much on adding functionality the small things were forgotten or overlooked. Something simple like inventory turn and knowing how many days product sat would have been great. For the price point of over a month, I expected more.
- Used Daily for 1+ year
-
Review Source
Great for mid size companies with large inventory/variants
Pros
Stitch has been really awesome moved to this after using a similar inventory system. This software integrates nicely with eCommerce platforms , ebay, amazon, ect.
works well with shipping apps as well. Great for small/mid size companies that are growing quickly. The automated purchasing is a great tool...once you get it to work. it really just throws all your stuff into a nice organized screen . great for people who have multiple channels. give you multiple warehouses and ability to create transfers between them.
Cons
one of the things that i really dislike about stich is how pickey it is when you make changes via upload, it seems every time we have an issue w CSV TXT files....which isnt to bad but when you have its kinda rough... but the proof the con, is this is my only con thus far.
another con is also the price we used a free software, before but if you have the volume/growth then it may be needed.
- Used Daily for 2+ years
-
Review Source
Great inventory and order management!
Pros
I like the expansive search abilities, easy to find orders by number, name, or tags. Keeps track of orders, invoices, packing slips, and allows splitting of packing slips and invoices. This come in handy to help manage backorders. It has 4 "bubbles" that fill in when an order is fully invoiced, packed, and shipped. If a partial of any of these is done, the bubble will remain half-filled making it easy to spot orders that still need attention.
Cons
Least like the lack of raw materials inventory support. Found out recently that there is another version that will allow tracking for raw materials.
- Industry: Tobacco
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Stitch is a good inventory management system!
We have had a good experience with it!
Pros
We use this for a couple eBay stores and our Shopify stores and it works pretty well! It syncs our inventory for all of them and usually updates every 5 to 10 minutes
Cons
It does take a while to sync sometimes and this can cause inventory issues. Occasionally we sell out of items because it takes too long to sync the inventory to every channel.
-
Review Source
Stitch Labs - the first year
I manage a small business in Sweden that started from zero a year ago and we are now growing rapidly on a worldwide market. We are all designers with very little experience from this game called business. We started using Stitch about a year ago as a side system but when they implemented support for Swedish currency we went all in and we are now using Stitch as a full system since January. Already from day one we've had great support from Jake and the guys and a lot of the requests that we put forward to them eventually got implemented. Therefore I throw them an email as soon as I get an idea for improvements since I know they really listen. Being a designer I really haven't found any other CRM or business software that doesn't give me sore eyes. Stitch is beautiful AND it works. Everything is logical and easy to understand. There are plenty of explanations of business terms and it has been no problem to gradually expand our use of the system as our own business grows with higher demands for structure. I can wholeheartedly recommend Stitch to anyone who needs a business system but doesn't want to use one.
Pros
-Easy to understand
-Great support
-Great price
-Beautiful
-Great integrations with 3rd parties
-Great reports
Cons
-Developed for US business and some features are not available for international users.
-Would like to see further possibilities to customize invoices
-
Review Source
The long search...
So I started selling and setting up online stores back in 2008. Over the years I would always be trying new software, stores and management tools. I fell in love with shopify a while ago and built a number of amazing stores. Shopify does what it does best, being an online store but I have always gone through this headache of finding some sort of inventory and account management solutions that could could just work as well as shopify. I really have tried EVERYTHING else out there!
I cam across Stitch Labs on the shopify app store. I watched there little video and I thought I will give these guys a try. The timing was just right as I was lunching my biggest new store, with over 500 SKU's.
After the first 5 minutes of using Stitch Labs I could not believe how well this worked! By lunch time I have all my products imported into stitch and was ready to take on the world.
I cannot thank these lovely people in San Francisco enough for making a glorious piece of software, that is always getting better.
I'm a stitch user, I think for life!
Pros
Detailed ordering and invoicing.
Integration to Shopify and Amazon.
Purchase Ordering works great.
Reporting is very detailed.
As simple or as complex as you want!
Cons
A few little ingratiation's I'm waiting for but I'm sure it wont take these guys long to work them out!
-
Review Source
Excellent product for growing companies
We began using Stitchlabs over a year ago to help us better manage our inventory across multiple channels, B2B and B2C. After a few months, we left for another more expensive product as we experienced heavy growth and thought we needed to make a change to a more robust ERP system.
In 3 months, we were back to Stitch and very happy with our decision to return. We got better about letting Stitchlabs know our needs and they in turn have helped us to use the product as we grow. Their support database is a great resource and the product itself is very intuitive. Our team members who only occasionally log in are easily able to use Stitchlabs.
Integrations with other products have been a little slow but understandable as they work to improve their own product first. But the integrations they do add, have been useful to our business including Shipstation, Quickbooks Online, and Authorize.net. As of now, they do not have an open source API but, last I heard, it is in the works.
We like working with Stitch because we feel like they resemble our company - a young, flexible startup with an emphasis on customer service. I highly recommend their product if you are in the market for an inventory management system.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
An Inventory Management Software That Integrates With QuickBooks!
Overall I would still recommend this software for small to medium size companies with inventory!
Pros
I like the number of integrations this software offers. It works with multiple platforms such as QuickBooks which make tracking inventory simplier.
Cons
The software lacks in features like handling recurring orders and returned items for the starting price of $500.
- Industry: Retail
-
Review Source
Wonderful time saving product that helps me keep organized
Pros
The software is top notch and easy to use even for people like me that are generally computer friendly but can be overwhelmed with software at time. It's also very stable and rarely crashes or has errors. The support as well is wonderful. I haven't had to use it much since the software works as it should, but the few times I have used their support it was very quick and helpful.
Cons
There really isn't much I dislike and what I do dislike seems minor and petty to complain about. I guess having later phone support for evening issues would be pretty nice. Adding more channels such as 11main and other newer marketplaces would be great too, but for all I know those could all already be in the works.
-
Review Source
Customer Service is 2nd to None and the Product keeps Improving!
I've been with Stich to manage operate my 4 retail shoe stores and out Ebay and Amazon stores. Stitch keeps track of my quantities and other vital data in near real-time, constantly updating and refreshing info for me to utilize on a daily basis. The couple of times I've needed help, a Stitch team member was right there and fixed my issue quickly and easily. No pains!
Over the past year of use, I'd say this has really really made my life more simple and stress-free. I'd recommend this to any company or start-up looking for inventory management across multiple channels or platforms.
Stitch rocks!
Response from Stitch Labs
Hi Kyle,
Thanks so much for your review. We really appreciate it. I'm glad to see that Stitch is working for you and that you have seen regular improvements. We continue to make Stitch even better and have a lot more to come before the holiday season. Please stay tuned.
If you need any help, please continue to reach out to our support team. They're outstanding and ready to help.
Thank you for working with us,
Jake Gasaway
Co-Founder
- Industry: E-Learning
-
Review Source
For the love of reports!
I was looking for a reporting system that could give me accurate sales and products reports to use with my BigCommerce store, and Stitch is it for me!
Pros
The site is very user-friendly, and the reports are easy to generate and read.
Cons
1) The discounts don't always come across in some of the reports so I have to adjust them by hand, which can be time consuming.
2) The reason why I didn't give Stitch Labs five stars- I only use their services for their reports as I only sell digital products on my site. Since I don't have physical inventory and shipping to manage, I don't use a lot of what Stitch offers. I would like to see a different lower monthly pricing plan for those with shops that only sell digital products and only use their a few of the features. Then they would have five stars! :)
-
Review Source
Huge Time Saver!!! LOVE IT!
I am so excited I found Stitch Labs!! It makes my life so much easier by consolidating all these excel spreadsheets, and different apps/programs into ONE place. I love that I can email customers invoices directly from the program or email the PO to vendors super easy! They helped me set up the program with an hour complimentary phone session, then I felt like I needed a little more so I paid for an additional hour. It was definitely worth it for me to feel comfortable with the program and feel confident I knew how to use it to the max potential. They are pretty easily available through chat as well. Definitely recommend this program for anyone looking to consolidate their inventory management system and save time.
Pros
Time Saver!
Easy to use once you know the program.
Can email right from screen to customer or vendor.
Cons
Did take a little time to learn but easily mastered once I got it.
-
Review Source
Just what we needed!
We launched our website www.hellolovers.co.uk as well as a number of other channels. We needed a back office tool that would allow all of these to be managed centrally, stock and pricing. We tested several solutions on the market but Stitch came out on top. Cloud based was a big tick for us as we didn't want to manage any server infrastructure and Amazon US / UK as well as Shopify were supported straight out of the box.
We then had some out of the ordinary requests which the development team at Stitch Labs offered a great solution and coded it into our setup.
Pros
Great product, simple to use and great development team to back it up that are quick to respond and very easy to work with.
Cons
Very little to be negative about and even those minor things the development team are very approachable to adding to their development timeline.
