User Reviews Overview
About Schedulefly
Schedulefly is cloud-based scheduling software designed for the hospitality sector, especially for restaurants. It helps facilitate communication within workplaces and ensures smooth operations. Users can access this solution via...
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- Used Daily for 2+ years
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Review Source
Solid, thorough, no b.s. frills, quality industry specific program w/ TOP notch customer...
Already stated. It's good stuff.
Pros
It works, it's consistent, it eliminates so many unnecessary miscommunications, it empowers our crew and allows flexibility with scheduling across the board, whilst strengthening the teamwork mentality. It keep everyone accountable and connected without being invasive. The Schedule Fly crew are committed to their product and live it through their customer support as well as involvement in the restaurant industry as a whole.
Cons
Haven't found one yet. It is simplistic, functional and thorough by design, happy customer for several years now.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Simply Amazing!
We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team!
Pros
Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager.
Cons
Honestly, I haven't found an issue with the service
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Schedulefly Scheduling Software
Schedulefly was our go-to option for quite a while across our restaurants. We have transitioned away from it (or are in the process of transitioning) to a new piece of software with greater reporting capacity.
Pros
Schedulefly is easily readable and provides decent scheduling and flexibility. The communication component and ability to attach files is helpful.
Cons
Schedulefly's reporting functionality is limited. We used it in tandem with other software for clocking in and clocking out.
Top Schedulefly Alternatives
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
We schedule between 55 and 60 employees each week and schedulefly has enabled us to com
Effective and effortless scheduling, happier and well-scheduled employees, excellent customer support, easy communication with our team.
Pros
We schedule between 55 and 60 employees each week and Schedulefly has enabled us to communicate with them effectively and effortlessly. It allows us the ability to partner with them in working their schedules and provides them the opportunity to engage with their fellow brigade members to give and pick up schedules. We have used Scheduelfly for ten years and have been extremely happy with the product and even more so with the support we have received from the Schedulefly team.
Cons
Other scheduling programs work in tandem with specific POS systems which is not the route Schedulefly has taken. This would enable realtime labor numbers however, we have found our POS system will do that based on clock-ins rather than the schedule which is even more accurate. Therefore, we are able to use Schedulefly for the purposes that we purchase it....scheduling and allow the POS system to do what we purchased it for.
- Industry: Building Materials
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
By far the best I have ever used....
You can swap shifts by sending the swap to one person or offering it to all staff. All shift changes are approved by management via smartphone or computer and real time alerts are sent out. Your schedule is posted on Schedulefly and all employees contact info is literally at your fingertips. Awesome way to staff and organize efficiently.
Pros
Schedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team.
Cons
The only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Best Scheduling Software for the money!
The team at Schedulefly are always available and very easy to get in touch with. They are very responsive and I have not ever had an issue that wasn't resolved very quickly. This is my favorite scheduling software because it gives you the ability to do everything you need it to do without paying for a bunch of options that you will never use.
Pros
Ease of use and function. Very simple to use and allows you to get the information you need.
Cons
I cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Easy and Simple program for scheduling
Schedulefly allows the entire team to see their schedule and know which of their coworkers are working. It helps when you are trying to find shift trades to see who is working when and who might be able to take your shift. Its clean and straight forward, making it easy to learn quickly.
Pros
Its very simple and straightforward as an employee to see your schedule and trade shifts. You can view what your schedule is weekly, and see the schedule for the entire team. I like the feature that allows you to see who is working right when you look. Its easy to pick up shifts as Schedulefly will email all employees when a shift is posted, and in the email there is a button that takes you to the webpage to pick up the shift.
Cons
There are not a ton of different features for Schedulefly, but as an employee, it fits my needs.
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Really helpful online scheduling
Pros
I really like how it easy it is to create very unique schedule that caters to the business needs. The website makes it easy for employees to trade shifts and stay connected to allow everyone to be aware of upcoming events.
Cons
I don’t really have anything negative to say about the software, all around very helpful.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Go With The GOOD GUYS!
The software is simple to use and straight to the point. Not to mention the leadership of the company is hands-on with their customers vs The Other Guys, who employ random individuals who come and go like the wind.
Pros
Schedulefly keeps it simple! Very easy to use!
Cons
I would prefer a bonafide app but thats me being picky! :-)
- Used Daily for 2+ years
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Review Source
Absolutely love!
Pros
This was my absolute favorite scheudling software. A lot of the places I have worked for use this software and it has never given me any issues.
Cons
I personally do not dislike anything about this software, its very easy to use. High functionality and sends texts as well.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
ScheduleFly is the best - we highly recommend them!
We became more organized and efficient!
Pros
The software is extremely easy to use, but also comprehensive in its scope. It takes care of our scheduling (obviously), but also our staff communication & messaging. It even helps us track staff birthdays! We have several restaurants and it is easy to toggle between them - another plus!
Cons
Really, I can not think of one negative. We are looking forward to growing with them as we add more restaurants.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
No Nonsense Solution
Schedule Fly has taken a major problematic factor of the restaurant business (no call/no shows) and reduced it to a rare occurrence. Employees can connect directly and the manager is not spending time fixing scheduling conflicts.
They are very responsive and add a personal touch to business.
Pros
The interface for our business managers and staff is concise, easy to use and mobile friendly.
Cons
If there was more integration with our POS that would be beneficial.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
User-Friendly for the entire staff
Schedulefly allows our managers to focus on other tasks besides changing and managing schedules. The staff can be responsible for their own changes, etc...
Pros
Not only has our FOH staff enjoyed the product, the BOH staff also has really welcomed the different options of managing their schedules on their mobile devices.
Cons
I wish it was compatible with our POS system to help manage early clock-in times.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Schedulefly Review
Pros
I love how easy schedulefly is to use. Training new hires to use the website is seamless and so straightforward. It makes time off requests so easy to schedule around. It’s just an awesome website to help communicate with staff.
Cons
I haven’t really had any issues with schedulefly so far. A full app would be cool!
- Used Daily for 2+ years
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Review Source
Amazing customer support, easy to use, intuitive.
Pros
Does one thing and does it well which is scheduling. So it's not bloated with add-on features or functionality making it simple to use even for non-tech savvy users.
Cons
Navigating dates in the reports screen takes too many steps. Needs to be simpler to select a date range to run a report.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Amazing!
Really helps me keep track of multiple location and makes schedule building easy for my managers.
Pros
Love the ease of use, multi-unit dashboard, reports, templates and of course podcast!
Cons
The way text messages get formatted when I send out messages from the software.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Schedulefly...making schedule management easy
Pros
It enables our users to do everything...time off requests, schedule availability and approvals are crystal clear and easily managed by our managers and staff.
Cons
No issues at all...it really fulfills all of our needs.
- Used Daily for 2+ years
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Review Source
Schedulefly is the best scheduling program on the market.
Pros
Schedulefly is very easy to use. The customer service is second to none. My staff loves the program.
Cons
Some of the servers wish that the program was on an app. I personally like that it is not app based
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Perfect for us!
We’ve been with Schedulefly for years. It’s perfect for our needs.
Pros
Ease of use. Able to communicate with staff at a moment’s notice.
Cons
I have nothing negative to say. They’re great.
- Used Daily for 2+ years
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Review Source
Schedulefly is more than just a scheduling platform; They make my business run more smoothly.
Pros
Accessible to every employee and easy to use. I can use it on my phone and IPad. I love the daily crib sheet function.
Cons
I can't say there is really anything.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Review
Pros
Ease of use. Easy to submit time off and easy to approve/decline shift trades.
Cons
An app would make it easier and maybe a little quicker to use.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Does what it says
Pros
It was fairly easy to load everyone's data and to invite new employees to use the platform. Two different ways to view the schedule and a pretty straight forward process to trade shifts.
Cons
It is very slow very often on multiple tech devices.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
We love schedule fly!!!
Pros
Super easy to use and train the staff to use.
Cons
Nothing...everything is user friendly and easy to use!
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
best scheduling tool
Pros
super easy to use, customer support is top notch!
Cons
i would not change a thing!!!!!!!!!!!!!!
- Used Daily for 6-12 months
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Review Source
Great program with mobile app and free trial option
Pros
This program seems to have a lot more bells and whistles than a lot of other scheduling apps. I was impressed from the start. They also offer a free trial!
Cons
The pricing is a bit expensive but you do get more features for the cost. To be an administrator with this software can be time-consuming as you learn all of the bells and whistles at first.
