Profit.co Reviews

Pros

The OKRs by Metrics view is amazing. I can clearly see everyone who is focused on a certain metric, say gross margin with a single click.

Cons

We have not found any cons so far and very happy with the user experience.

Pros

OKR feature is good. I also like how easy it is to switch as a proxy user and back.

Cons

Limitations in features. There were a lot of limitations that I experienced in customizing. Please include an audit trail so super users/admin can track who changed what.

Pros

Pofit.co is a great software for tracking and measuring OKRs. It's user-friendly and easy to set up, and the team is constantly working on customizing the software to meet our expectations.

Cons

While most of the features in Profit.co met our expectations, there were a few that did not. However, the product team was quick to adjust and improve those features, which was very impressive.

Pros

Profit has successfully streamlined our OKR process while marrying it to our performance incentive program. It is intuitive and so easy to use.

Cons

Sometimes Profit does not meet our ambitions for the tool, but the team is responsive and has made specific changes and updates to help us meet those ambitions.

Pros

There are many advantages to using Profit's OKR tool but the primary drivers are that it is simple to use, users can quickly and easily see all relevant information in a single view (Objective, Key Result, Timeframe, Owner, Type of KPI, & Progress at each level plus how their own/other OKRs align with the Department and overall company OKRs), updates are quick & easy from multiple screens, owners receive automated email reminders to ensure they are checking in regularly, and Profit offers hundreds of useful KPIs you can leverage out of the box.

Beyond the product itself, the entire Profit team is quick and eager to help you get set up and to improve the product based on actual user feedback with very quick turnaround times for enhancements (not your typical "it's on the roadmap" answer you get from most vendors). Profit takes the time to understand your business needs and then offer solutions on how to best leverage the product to drive your OKRs.

Cons

Any issues we have faced have been quickly addressed by the Profit team, however, it would be nice to be able to create a new KPI while creating a new Key Result directly vs. having to setup all KPIs prior to setting up your Key Results.

Alternatives Considered

Workboard, Weekdone, Betterworks and Paycor

Reasons for Switching to Profit.co

We were looking for a dedicated OKR tool with a quick implementation. The other products we evaluated had more comprehensive performance management (reviews, 1:1 tracking, recognition, etc.) in addition to OKRs but came with an increased cost and heavier implementation. Profit is an incredible value, easy to implement and use, and has great customer service before, during, and after the initial sale. All of these helped us land on Profit as a great fit for our business needs.

Pros

It's a one stop shop for OKR tracking and evaluation. The data integrations (especially Salesforce) make the weekly updates much less onerous on the people doing the updating. The customer service is exceptional, as well. Whenever I've had an issue or question, the support team has answered my chat in a matter of minutes and walked me through the issue.

Cons

There are some things that aren't as intuitive as I'd like them to be, but overall there are no major issues with the software.

Alternatives Considered

Ally

Reasons for Choosing Profit.co

Having a centralized platform with data integrations has been really useful - no more hunting down data to manually type it into a spreadsheet.

Reasons for Switching to Profit.co

We liked the dashboards on the Profit tool better than those on the Ally tool.

Pros

This product is great for companies that are new to OKRs. The step by step guide to setting OKRs has made creation easy for my employees. The customer service is outstanding, they are constantly improving their services and welcome feedback on any updates they make. Additionally, they have gone out of the way to ensure that the system meets our needs.

Cons

The system is a bit complicated for new users. There is a lot of functionality within and without tutorial, it can be overwhelming at first. Recommend some kind of automated walk-through for new users.

Alternatives Considered

Quantive and Betterworks

Reasons for Switching to Profit.co

Cleaner product, better price, willingness to help meet our company's needs.

Pros

The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate.

There are numerous reporting options to provide visibility from the employee, department and organization levels.

The integration with MS Teams also makes it really easy for people to check-in and update their KRs.

The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful.

Cons

Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us.

Alternatives Considered

Quantive, Ally and ClickUp

Reasons for Switching to Profit.co

Price and overall scores on Capterra were higher for Profit.co

Pros

Everything. Highly customizable, good integration with other digital tools, great support and easy UI.

Cons

Nothing yet, we are delighted with every aspect of the tool.

Pros

Profit.co's purpose-built OKR solution is very intuitive and written by OKR devotees whom thoroughly understand the ins and outs of OKRs. Importantly, the software is fully supported by a team of knowledgeable and customer-focused pros.

Cons

I don't have any dislikes. The software offers impressive functionality which becomes easier to tap with experience.

Pros

This software user friendly
The UI/UX used as grateful
And Customer service is very helpful

Cons

Sometimes, the software needs too long to refresh or be used (may I need to update the PC or network), meanwhile the software is still used by many people. Please profit, do you can update the software? So the software is faster than now

Pros

Profit.co provides you with all features you need to run an organization based on OKRs. It is a comprehensive suite with excellent customer support that truly demonstrates listening and caring for the customer's success. Additionally, we have benefited from the amazing OKRs training service they have provided to us.

Cons

The tasks management module could be improved in terms of ease of use.

Pros

The UI is very intuitive! They also have an OKR canvas that made understanding the concept and software very easy and it helps to visualize OKRs which can be confusing for beginners.

Cons

I didn’t come across anything that I found to not enjoy and the customer support was able to help me with any questions I had while using it.

Pros

I use profit.co every day. I set my personal, department and corporate objectives so they are all aligned and visible to my management. This accountability keeps me motivated to drive my key results into achieving my objectives. It is so intuitive to use that I work with my eyes closed and navigate so seamlessly. Present to management so impressively.

Cons

I'm a sales guy yet I'm able to use this software to put objectives and key results very successfully.
I wish it was easier get the Quarter dates aligned but they were quick to change it from the backend. Be able to check in for previous weeks missed.

Pros

Profit is a great platform for the organizations following OKR method for employee performance evaluation. The platform is very easy to use and there are enough customization options available as well. The customer support team is always there to help and guide you whenever and wherever required. Extremely pleased with the experience provided.

Cons

The system is a bit complicated for new users. But employees get used to it in a few days, so not a pain as such.

Pros

Intuitive to learn and use. Addresses OKRs very well. Has integrated Task Management.

Cons

Mobile Apps are native, but are a bit behind in terms of feature releases.

Pros

The alignment between different OKR's and collaboration between teams feature is very good. Visually, anyone can understand how they are contributing to Dept/ org OKR's and the impact they have created.

Cons

Few features in the performance review module can get introduced, more from user experience.

Pros

Its ease of use and rich feature content.

Cons

I liked everything about it including the after-sale support.

Pros

We like the ease of creating OKR's and the alignment features. Also the presentation feature is a bonus.

Cons

More dynamic than other products used or tested.

Pros

The ability to share other people OKRs from different teams to increase communication and learning.
It also allows the flexibility to customise features tailored to our needs

Cons

Needs more dashboard features so that we can track who has done what and when.

Pros

This is a comprehensive system and I love it!

Cons

Nothing. It is great. I love this software.

Pros

The functionality is rich and well thought. We compared with several other options, and Profit was more complete, it aims higher.
I have been pleasenty surprised that they keep making improvements everyday.
Support is very good, we use it in English and Spanish.

Cons

In our case, we were (still are) trying to learn OKR's and the software at the same time. OKR's are much more than reading a book and decide to do it. You have to change the way to think, and make that change to a lot of minds.
The support guys from Profit have helped us to move along the learning curve. We are still there.

Pros

Profit.co help me and our organization (Halodata Group) to achieve our Objective and Key Result method to measure the KPI (Key Performance Index) of our team across the country (Indonesia, Malaysia Singapore).

Cons

The replication feature of OKR from one period to another period

Pros

Profit has a ton of features. It's a complete solution designed to execute a company's goals and objectives. I love how you get a 360 degree and interconnecting view of priorities, tasks, subtasks, relationships, outcomes, employee engagement and performance management. I also love how customizable the product is and how easy it is to assign tasks within our team. With 300 prebuilt KPIs and KPI boards, managing KRs is rather simple. It took us just a 30 minute call with their Customer support team to get started with our first OKR. Thereon we got more info through the extensive and very helpful training videos and product content.

Cons

While videos and training content is useful, it takes the user out of the system to understand how to use the software. I would suggest the use of guided workflow methodologies similar to WalkMe.

Alternatives Considered

Perdoo, Ally, Workboard and Weekdone

Reasons for Choosing Profit.co

Ability to Customize, prebuilt KPIs, intuitive & ease of use, Excellent Customer support!!

Switched From

Ally

Reasons for Switching to Profit.co

Profit has the best Customer Service. period. It fits our model and is very competitively priced

Pros

Profit is full of features. Too many to list here. But I really like how customizable the application is. One of my favorite features is a milestone-based Key Result. You can set-up templates, etc. This has been great for us because we like to projectize our OKRs.

Also, their customer service is amazing. They are very committed to provided a great product and great service. I have a small company and when I had an issue early on I got a call from their [SENSITIVE CONTENT HIDDEN] and we resolved the issue and exchanged ideas. Seriously the best service I have gotten from any application.

Cons

When I initially started using the app there was some bug but as it has matured I have not experienced a single issue. Also you may want to have their team set-you up as there are a lot of customization that can be made. For some people that can be over whelming. However they do a great job in the UI giving you the ability to only see the feature you need.

Alternatives Considered

Quantive, Workboard and Weekdone

Reasons for Choosing Profit.co

Profit does OKRs much better. No comparison there.

Switched From

15Five

Reasons for Switching to Profit.co

Best bang for the buck.