Findmyshift Reviews

Pros

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Cons

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Pros

easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons

The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Pros

I like that lots of staff can log in to the roster on their computers and all can see who is on duty.

Cons

Only one admin login can change shifts, would like to have 2-3 people able to log in to add or change shifts. Also wish that the colour settings were predictive, as we colour code departments, but need to manually change the colours for each person's shift, depending on which department they are working in .

Pros

The different colour palletes makes it easy to differentiate. Sends updates to my staff when changes are made to there schedule

Cons

Would be great to duplicate weeks, and copy schedules for staff over to the next weeks in a simpler fashion for schedules that don't change.

Pros

The fact that all staff and the management team are able to communicate through the platform hence saving us a lot of time.

Cons

Clocking in and out still pose an issue for us, but with the help of your department, i think we can resolve it.

Alternatives Considered

PARiM

Reasons for Switching to Findmyshift

We found it easy to use and allow for more staff to be added.

Pros

Overall the system does what it needs to do. I like that I can contact my employees in bulk through the platform. Scheduling and reporting works pretty well and there are nice options for filtering data.

Cons

I think the platform as a whole is a bit clunky, but then again it's also very affordable. We find the timeclock to be a bit buggy, we have to correct peoples times regularly. The PTO tracking needs a lot of work. It does what we need it to do, but it requires a bit of "hacking"

Pros

We are a mid-sized security operation with multiple staff, in multiple locations. Findmystaff has made rostering our staff and keeping a track of who is working where very easy.

Cons

To date, we have not found any issues with the system and would recommend everyone to start the free version then upgrade like we did once we had a good look around the site.

Pros

This program was even better than I anticipated. Changes are easy to make and employees are alerted immediately with schedule changes.

Cons

I have not come across any cons at this time.

Pros

Easy to learn, both for managers and employees!

Cons

UK time frame for support. It works, I just know I may have to wait a few hours. I ade it work. Besides there really are no issues.

Pros

Findmyshift is very easy to use. Most of the time, I only have to copy and paste the schedule, but changes are also easy to make. My employees can also use an app and get easy updates.

Cons

The calendar organization throws me off now and again.

Alternatives Considered

Square Team Management

Reasons for Switching to Findmyshift

Price

Pros

The ease of setting up and the multiple ways you can use many of the features

Cons

Not able to add national insurance to staff the pay . lack a wage forecasting feature

Pros

Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Cons

Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Pros

I wanted a system that was accessible to staff but which also let me budget for each event, as this was an area where we had historically overspent. It also helps me track holidays and time in lieu, which was almost impossible in our old system. It also lets me check staff availability way ahead without having to resort to complicated texts / whats app groups and emails. I have now introduced our volunteers to it and time sheets which will again save so much time and money.

Cons

I have not yet learned how to clarify on booking a staff member on which pay rate they are on. Eg staff are standard rate or Duty manager rate for that shift. It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.

Pros

The accessibility of this software is one of the most important features for me. My staff use both the app and the website on their mobiles and tablets to access our rota to check their shifts, request holiday etc.

Cons

The way the software is currently setup its not possible to assign more than 1 rule to pay rates with makes my job more difficult when working out wages on days that attract 2 different levels of premium rates. For example paying someone an additional £1 per hour for working a night shift and also paying them an additional £1 per hour because that night shift was on a sunday or a bank holiday.

Pros

The software is very user friendly for me and my work force and there is a smart phone app which also makes it more accessible for my staff. I find the reports which you can generate from the system very useful when translating my hours in to invoices for my customers.

Cons

(not really cons just suggestions)If you finish a staff member on your rota's, they cannot see old shifts. It would be handy to have two finish dates one so that they are not on the rota anymore and one so that you can't schedule them from that date onwards. For example, we also use the finish box for current staff as a reminder for when their SIA badge runs out and we can't schedule them without them having a badge to work not necessarily because they so not work for our company anymore, most of the time they still need to see past shifts or log on to help them do invoices.

Pros

ability to email and sms staff excellent.

Cons

Editing rota on mobile device not an option (useful for on the fly changes when administrator is not at desk.)
After selecting new date range, page goes to end of date range selected rather than start, so have to scroll up to continue making rota on most current date.
Apparent inability to make test or dummy rota other than using publish/unpublish function on live rota. We have complex shift patterns in order to try to give staff certain days off without this resulting in too many consecutive days worked before getting to those days off and it would be good to have a dummy rota to work on to see an overview of potentially workable patterns before committing to live rota.

Pros

We were able to try out before committing to a years subscription.
The staff hours are easy to download for wages
It is very clear looking back how many hours each staff is working

Cons

The main problem is when staff put in there hours. If they put in 9 - 5 with an extra gap or any other minor error it will not feed through onto the summary. So each week we need to count the number of shifts each person has and count the number of records on the report section. Each week there is at least one error. This would be corrected by not allowing or having a seperate box for comments.

Pros

We've been using findmyshift for years to manage the staff rota for our carehome. Being able to access it anywhere with an internet connection, make changes etc has been invaluable.

Cons

The holiday management within the software doesn't suit our industry very well, great for straightforward hourly rates for staff with hours that never change and where additional payments aren't a consideration but doesn't account for the fact that employees must be paid an average wage for their time off taking into account regular overtime, flat rate bonuses for shifts etc. As such, i need to keep a separate spreadsheet for this.

Pros

This software has allowed us to setup bespoke shifts for each of our boarding houses which is brilliant as we do have slightly different shift timings depending on the age of the students in house.

Cons

It does not allow you to setup a generic shift pattern. If you could do this for a year then you would just copy and paste and adjust to allow for the slight differences in timings.
When you are adding staff to a shift in a particular house it shows all staff in the organisation. If you have filtered to show only one house in "house view" you should only see staff who are allocated to that specific house.
When you print out a rota it is difficult to set the filter times so that you can see a whole year which for us would be very useful.

Pros

Find My Shift is a very intuitive, easy-to-use staffing scheduling app, that has been very well received across all of our management team and workforce teams. It offers a dynamic and flexible approach that we need as an evolving tourism business by enabling managers to co-ordinate teams, staff to input fairly and for duty supervisors to have an holistic overview. The mobile app is excellent and very useful for casual staff

Cons

we've not had any major issues, any niggles have been dealt with seamlessly by Findmyshift customer services

Pros

The reports that are available along with the additional facilities that can be added to each individual shift for each individual employee. Being able to attach all our employees details and information is also beneficial to us. Being able to input an hourly rate is also a factor which we like as it allows us to use this against our payroll system.

Cons

I don't really like and am not 100% keen on the fact that there is so separation within the employees and that you can't separate them in departments or different locations. what is also different is cross referencing an employee that is based at one location but covers a shift at a different location, the only way in which we could do this was by colour coding which doesn't clarify specifically what location on the final report.

Pros

Great flexibility between facility view and staff view. Different filters and preset filters allow me to tailor rota for different areas in hospital. Product support is excellent. New features added regularly.

Cons

I haven't managed to coordinate our leave cycle which runs from 1 April to 30 March with the leave reports which appears to take annual allowance from 1 Jan-31 Dec. It might be possible but haven't found feature yet.

Pros

Logic process. Simple language, At the start I did contact support by chat and they were responsive, efficient and quickly got us processing our information. I was really impressed. We have had no need to contact support since we first implemented find my shift.

Cons

I would like to be able to block some information from managers, for example pay rates. Notes on staff. It would be better that all managers could not see all staff and other mangers information.

Pros

Easy to use on mobile & different staff/facility view is very useful for scheduling.

Cons

Allows you to schedule somebody on who is meant to be on holiday/unavailable if they don't have a finish time input. Would prefer a better calendar view for time off so can see exactly who is off/unavailable on each day as a more user friendly calendar view.

Alternatives Considered

Microsoft Teams

Pros

Easy to update and very easy to customize for our staff needs. We have a particular rotation we use for our shifts and it was simple to set up. We have multiple users inputting shifts and its nice to be able to see what user has made the changes.

Cons

It doesn't always seem to save, sometimes you go back and your change isn't there. Also it is not easy to use on the mobile version on your phone. For a PC use it is great.