Marketing 360 Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization...

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Feature ratings

Value for Money
4.4
Features
4.5
Ease of Use
4.5
Customer Support
4.6

Browse Marketing 360 Reviews

1,115 of 1,115 reviews
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Matthew
Matthew
  • Industry: Internet
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/08/2023

The finest marketing strategy is Marketing 360.

Bringing in a slew of new customers. Depending on the year, Marketing 360 can bring in an additional million or more for our businesses. They are the only marketing firm I've worked with that truly understands search engine optimization and Google AdWords, and we've collaborated on a number of website builds together. They have excellent problem-solving skills and consistently look out for my best interests.

Pros

I had a lot on my plate, including the challenge of starting a new business and the subsequent hunt for the ideal marketing team. Then, I was sent to Marketing 360, where I was taught a wide variety of topics about which I had previously been woefully uninformed. My confidence in the competence of the company has been bolstered by the onboarding procedure. I enjoy working here because of the positive business culture that is conveyed by every member of the team, the expertise available to assist me in setting up my marketing, and the additional software tools provided to aid in my time management.

Cons

They are not always content or design specialists in our field, so we need to work together to meet their needs. It's natural to assume that. While I like that there is internal promotion, I dislike having to switch to a new rep whenever my current one moves up the ranks. The 360 dashboard may use some user interface improvements.

Response from Madwire

Matthew,
Thank you for taking the time to share your experience with Marketing 360. We are thrilled to hear that your experience with Marketing 360 has been positive and has provided you with valuable knowledge and support for your new business. Your kind words about our onboarding procedure and the competence of our team mean a lot to us. We will continue to work hard to ensure that our clients receive the best possible service. Thank you for choosing Marketing 360 and for this thoughtful review.

Replied 04/04/2024
Gisel
Gisel
  • Industry: Libraries
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/09/2024

Marketing 360: All-in-One Campaign Hub

The utility of the Marketing 360 software has been to make our campaign management much more efficient. That integrated tools allow to work several channels from one program has positively influenced the promotion performance of my team and the overall consistency of the campaigns. The reporting features are quite useful; however, there is a bit of a learning curve when it comes to exploring all available options in the data analysis.

Pros

Coupled with marketing automation, they fall under the category of integrated CRM. An AI tool used in the generation of advertising headlines and copy for social media accounts.

Cons

The email marketing module lacks more levels of segmentation as compared to the other modules offered. The landing page builder is rather more simple and less graphic compared to other specific pages, builder programs. Integration with other tools would also deem it even more suitable for use since there are many tools that are complementary to video encoding.

Response from Madwire

Thank you for your review, Gisel! We are glad to hear that the tools within Marketing 360 have positively impacted your team's performance.

Replied 25/09/2024
Tyler
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
1
Ease of Use
1
Customer Support
N/A

1
Reviewed on 20/07/2018

Don't Trust Them

Overall do not trust this company. You can say they don't know what they are doing when it comes to ads. They screwed me over on their sales pitch and nothing they said they would do to my website was carried over into their work. Plugins were deactivated and deleted from my website when we were done.

Pros

Prior to signing up with this company their sales team was contacting me almost everyday with their pressure sales tactics. "What's taking you so long to finish what you're doing with your website". So many statements like that which then lead them to say they could do what was needed. Which they didn't. There wasn't one good thing about this company. Ads were late, not promoted, graphic design was poor quality and no imagination.

Cons

We planned on launching the first ads campaign on Black Friday and they missed the launch. Their excuse was they were snowboarding. They didn't think it was a big deal and brushed it off.
I signed up with them because their sales department said they could help me with my website. I needed video integration, stats and a email pop up. They were confident prior to signing their contract that they could do it until after I paid them.
Prior to signing their contract I ran my own ads for 3 weeks on Google and I brought 30,000 visitors to my website with a average stay of 5 minutes. In their 4.5 months of ads they brought a total of 3,500 visitors with a average stay of .5 seconds.
Nothing they said in the beginning was carried over into their advertising strategies.
Zero remarketing was done the majority of the money spent was on Facebook. When you sign up with them you basically pay for someone to take a image off Google and add caption to it. That is all they did.
When I was done with their advertising I had a lot of plugins (wordpess) deactivated prior to them leaving my website. They were also following random people on Instagram.

Response from Madwire

Hi Tyler, Thank you for providing your feedback. It disappoints us you feel this way and would like to address your concerns. We developed a marketing game plan for one of your two businesses, and we trusted the information you gave us was up-front and correct. Just before signing on, you made the decision to change which business you would be bringing on board with us but chose to utilize a marketing strategy developed for your other business. The planned Black Friday campaign was, in fact, ready to launch, pending your final approval. We made multiple attempts to reach you for final approval well in advance of Black Friday. However, you weren't able to respond to us until the Monday following Black Friday. It also seems that either your analytics are off, or you misrepresented your previous marketing strategy to our team. 30,000 visitors in three weeks via Google ads would indicate you spent more on ads in two days, before hiring us, than what you invested into your ads over the course of our four month (not 2+years) relationship. We agree that trust is important in a partnership, and we'd likely agree it must go both ways. We work hard for our clients. We're sure you do as well. We wish you the best moving forward.

Replied 26/09/2018

Top Marketing 360 Alternatives

Salesforce Marketing Cloud

Meta for Business

Verified Reviewer
  • Industry: Legal Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 04/07/2024

Suggestions

Well i would personal say the platform itself is amazing

Pros

Its a realiable marketing agent, and i person values the feedback

Cons

Marketing strategies between different countries all around the world

Randy
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/05/2022

Great Results from an Incredible Team

Marketing 360 has been great. I was fortunate to be partnered up with [SENSITIVE CONTENT] and his team. We have been able to achieve more in the few months I've worked with him than I was able to on my own over the past several years. He is responsive, awesome to work with, takes my suggestions and ideas, and is able to stay with me and the goals I have.

Pros

The software is fairly simple to use. I have used different CRMs, payment processors, and website tools in the past. This software is right on par (if not more advanced) than the others. It is incredibly easy to use! The built-in automation, payment processor, and nurture tools are incredible.

Cons

The only part of the software that I think could be improved upon would be the social media tools. This could be (mostly) because I haven't used them a whole lot. I find it is almost easier to jump in and post on the different social media accounts myself.

Alternatives Considered

Weebly and Fiverr

Reasons for Choosing Marketing 360

An all-In-One platform that also had amazing customer service behind it.

Switched From

Square Payments, Weebly and Highrise

Reasons for Switching to Marketing 360

The customer service. After the initial meeting, I was a little worried about getting the biggest bang for my buck. I did my research and thought that I would give it a go. I trusted my gut and put some faith into [SENSITIVE CONTENT]., his team, and Marketing 360. So far...I feel that I made the right decision.
Coach KENYA
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/09/2021

The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING ....

I enjoy my team [SENSITIVE CONTENT]. The entire experience from start until now has been professional. I like having the support. Speaking weekly is invaluable.

Pros

The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING and actually taking the time to learn and push buttons. It's kind of like having a new cell phone. You learn new features along the way. I liked that everything is at your finger tips

Cons

Maybe it was me. Maybe it was system interface errors. Not often but sometimes languages simply were not communicating. That's when you walk away and go have Margaritas. This happens in every situation where Tech is involved. Nothing to be concerned about .

Response from Madwire

Hi, Coach Kenya. So glad to hear you've enjoyed working with our team. Please let us know if there's ever anything specific in the platform that is giving you errors or putting you into a margarita-induced state. Our tech team definitely wants to know about that stuff so we can address them. We're looking forward to working with you for years to come!

Replied 16/09/2021
BOBBY
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2024

GREAT CUSTOMER SERVICE

THEY ARE PHENOMENAL, AND WE WILL CONTINUE DOING BUSINESS WITH THEM!

Pros

We've used 360 Marketing for a while now, and they do a great job!

I'm writing this review because we are impressed with their customer service. I called in with an issue right at their closing time because of a problem with an ex-employee whose email was still listed on our site. [sensitive content hidden] was amazing! Even though it was Friday at % p.m., he still took the time to assist me in removing the ex-employee. GREAT TEAM.
ELITE EXTERIORS ROOFING & RESTORATION

Cons

LOVE EVERYTHING ABOUT THEM. I'VE NEVER CALLED IN AND THEM NOT DO EVERYTHING TO ANSWER MY QUESTIONS

Jaco
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2024

Marketing 360

Overall I'll say they have a good rating,streamlined bussines and very good to work with.

Pros

Very good support team and it's track performance across multiple channels.

Cons

Priceing a bit steep especially for the small business.

Response from Madwire

Thank you for your review, Jaco! We are glad to hear that you have found our team to be good to work with. We look forward to our continued partership!

Replied 19/09/2024
Okafor
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/08/2024

Supportive and dependable.

It's smooth, reliable and dependable. It's a supportive soft ware that is suitable for business.

Pros

The fact that it helps small business owners in running their business smooth and easy

Cons

It's easy for business and helps in CRM.

Ashleigh
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/08/2024

Quick and painless

Pros

How seamless and fast the process is. I never have to wonder if it proccessed correctly or if it will process quickly

Cons

As of yet there is nothing i have found i don't like

Gina
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/08/2018

The platform is great. but the people are better

I've been with Marketing 360 over two years now. From day one the level of service I received from every person I worked with was exceptional. I've referred at least 10 other businesses owners I know to Marketing 360 and they're all extremely happy as well. Pretty much, anybody business owner I talk to I tell about how amazing Marketing 360 is. I can't image running my business at this point without Marketing 360. I love the fact that through one company I have everything I need. I literally don't use any other tools to run my business except for Quickbooks for my accounting and Google Apps for my email and online documents, etc.. So if you are looking for a powerful software platform to build your business on I think you'll find Marketing 360 is hard to beat. But the real difference maker is the people. Having dedicated specialists do everything for you is such a huge value. I basically have my own marketing team without the cost by working with Marketing 360. I can't express enough how powerful that has been for me. My final advice is to be patient. The marketing works really well, but it takes time. The results I'm getting now (2 years later) are 4-5 times better than the results I got inside the first 6 months even though my advertising budget is roughly the same as it was then. But my ads are better now, my rankings on Google are higher, my social media presence is better and more. So be patient and commit long-term.

Pros

The best part about Marketing 360, at least for me, is that fact that they do everything for you. My Marketing Executive is amazing. Whenever I need something done or have a question, I just give him a quick call or shoot him a quick text and he knocks it out. Candice, my CRM expert is so awesome. She has taken so much time to walk me and my team through how to use the CRM and set it up so it works perfectly for our business. The CRM has been a game-changer for us. I have worked with so many incredible people at Marketing 360 it's hard to remember them all. But everyone is friendly, knowledgeable and a joy to work with. As far as products & services go, the Marketing 360 platform has it all. They designed and manage my website, which I love. The website took about 2 and a half weeks to design and get live. It took about a week to get the initial website designed and built, we then went back and forth 2-3 times on revisions until I approved it to go live. My project manager called me every 2-3 days to give me an update which was great. Once the website was live, marketing executive took over and started all the marketing campaigns. I gave him some guidance, but for the most part, he took the lead and wrote and designed all our ads for Google and social media, etc. It was pretty hands off for me which was great. The ads started to drive traffic and leads about 4-5 days after the website was live! From there I really started to heavily use the CRM and love it!

Cons

The Marketing 360 platform does it all (website, crm, email, text message marketing, google ads, social ads, etc...) which can be intimidating to setup and learn! The good news is, Marketing 360 has dedicated people assigned to your account which setup everything for you, answer your questions, provide training, etc.. Without their help, I'm not sure I'd have the time or skill to do it all myself. So it's great that they offer that at no additional cost. My CRM expert must have spent countless hours working on my account and it was all included free! Very thankful. The reason I signed up with Marketing 360 was the fact that I did not have to do it all myself. I spent a lot of time looking around at other solutions and found a lot of great tools/platforms out there, but none offered the level of dedicated support that Marketing 360 did so that was the deciding factor for me.

Response from Madwire

Hi Gina! Wow! Thanks for taking the time to write us such a detailed and in-depth review! I really appreciate your honesty and candor.

I wanted to take a moment and touch on a few points you brought up. First - it sounds like we got your site live in about 15 business days or less which is exactly what we aim for! I'm happy to hear we reached that milestone.

Second, it sounds like you're using just about every service that we offer - pay-per-click advertising, email, SMS marketing, CRM, etc. Managing all of those services on your own take time away from running your business, and by utilizing everything we offer you give yourself an even greater chance of success. Like you said, taking advantage of your dedicated support team and getting the most out of every single service essentially gives you your own marketing team!

You and your team have been great to work with these past 2 years and I wanted to personally thank you so much for your trust & partnership!

Replied 30/08/2018
Theresa
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/09/2023

Do not use this company

Always an excuse that someone else on the team has that responsibility. I hired them because I thought that a marketing agency would be able to get a website done faster than I could design, and I was happy to pay someone to do the SEO optimization. OUR APPOINTMENTS decreased by approx 60% from the day we started their services. It took 3 months to get an active website.,advertising is still not happening. I have given them the opportunity to try to correct these issues.

Pros

I can list no pros. The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I could use my time elsewhere. This did not happen.

Cons

I do not recommend this company. I hired them do to a website and social media marketing. It took three months to get an active website and there was no advertising for 3 months. We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not active yet. The ads they put out are also simply copies of pictures on the website - or just the info is given by us. I have tried to work with them on these issues but they are not being resolved. Paying for an analytics dashboard that was not linked to google or the facebook ads for several months.

Steve
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 19/03/2016

The fire breathing dragon

I own a successful home inspection company in the Kansas City area and struggled with my online presence using a jalopy of a website that got me by for about 8 years until I couldn't take it anymore. I mean, it looked like something a one handed 3rd grader built (no offense to one handed 3rd graders).

But last year, I found Marketing 360 and with the help of Andy and the rest of the team they took my 80 pound weakling and turned it into a fire breathing dragon. Now this thing breathes clicks and spits out phone calls. It's a real thing of beauty.

In fact, in the beginning I told Andy with a totally straight and serious face "I want to own the entire first page of Google." He chuckled, but he knew I was serious and took me seriously. Now we're well on our way.

Another big thing? They're from the U.S.A. (again, no offense to the rest of the world), but if you've used freelance sites like I have in the past you're far too familiar with the time, quality, and money lost due to communication breakdowns and sneaky, second rate back-end practices. I can't tell you how many times I had a site built by one guy then took it to another for SEO work and he was like, "Who built this? This code is garbage. It needs to be re-built." Ugh! You just never know what you'll get and who will do the work. And while I was always willing to pay top dollar for top quality work, I was always disappointed. Always.

Aside from that, they're only a phone call or email away and are super available. They answer their phones and respond to emails usually within minutes. And when I need changes made they're on top of it and I see the results within a day or two. And if I need to make a tweak they work with me until I'm happy. I appreciate all of this because time is my most valuable commodity.

And the best thing? It's not a one-sided relationship where they totally steer the ship. It's a collaboration where they welcome my ideas and take them into direct consideration. This is really important to me because I know my industry and my business like the back of my hand.

Anyway, use them if you want serious results. This is an investment that will pay for itself many times over. OK, I have to go now. Time to feed my dragon.

Response from Madwire

Steve, thank you for your testimonial. You really identified a struggle that we see SMB's facing. There is a collection of different companies trying to tackle multiple problems for a company and none of them have a singular voice around optimization, design, and marketing. That is what truly makes our marketing software, Marketing 360® special. Everything is within one platform. There is no need to go anywhere else for anything else. You get a unified approach that saves you time and money and most importantly drives better ROI. Thank you for your partnership.

Replied 21/03/2016
Jacob
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1

2
Reviewed on 11/03/2022

A bit of a hostage situation

The employees are great, but the culture of keeping the client on the hook and making it difficult to leave speaks volumes. No optimization is really done, even though you pay 50% of your ad dollar to them. Not sure, what I’m really paying for other than setup, and the platform. The customer does not come first, and it feels a bit churn and burn compared to when we started. I guess good things can’t last forever

Pros

The platform gathers your data in one place.

Cons

Setting up the platform is a hassle unless you get help. Don’t let Madwire setup the platform first as transitioning away is not easy, even if you wanted to pay for them to do it. They want to keep you on at 50% ad optimization fee at all costs.

Response from Madwire

Hi, Jacob.
We employ several dozen individuals full time here in Colorado to do nothing but manage and optimize our clients' ad campaigns. We are grateful for the talent, passion and dedication that this group of specialists pour into our clients' businesses.
You mentioned set up of the platform is a hassle. Thanks for that feedback. Our Onboarding Team, which is a relatively new department within the last year and a half, does nothing but help clients get set up on the platform. Since investing in that team, we've seen a significant uptick in client satisfaction with regard to the platform, as well as clients' setup experience.
Feel free to reach out to our management team directly with any specifics or for support.

Replied 12/05/2022
D J
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/03/2017

Comprehensive Marketing Program In-A-Box

We just switched to the new version of the Marketing 360 platform and it is vastly improved, especially in terms of expanded reporting capability. This is great for me (as a data wonk) because typically I have been using GA for advanced filtering and segmentation tools to customize reports; however, the new reporting offers great new insights, filters, et al, at the touch of a button as well as the baseline KPI I need to help run my e-commerce business.

We've also been using the CRM in dedicated fashion. We're enjoying using it because the average person can use it without a great deal of difficulty, and if offers unique features we can't get in similar products like tracking lead interactions that I choose to share with individual members of my sales team. The conversion inbox keeps me on top of everything.

The advertising interface serves as a great resource for me to follow project status, track my budget and digitally interact with my marketing executive and project specialists. I still prefer to give those guys a regular phone call, but for those who prefer to work exclusively in the digital world, all the tools you need are there.

A recent value add was the new outbound email platform. To me it most resembles MailChimp, with drag-and-drop composition tools, but there are also features that were paid add-ons with MC, like the "Design and Spam" test. All of this is part of the platform.

I'd say if you are a small-to-medium size business that needs a low-maintenance, easy-to-use
comprehensive web sales and marketing solution for not a lot of bucks, this is a great choice.

Pros

Functional scope, ease of use, reporting.

Cons

Web-only. Some users want to work offline.

PETRA
  • Industry: Alternative Medicine
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 07/12/2020

Bad Business a SCAM

AWFUL

Pros

The software is not great! They are very disrespectful had problems in the past with communication too big of a company to handle your account they have too many on staff and stuff didn't get done. Your account is handed down to too many people and you have to talk to too many people to get it done. I thought I would give them another chance to see if they could do better but they again bad communication if one representive has a problem with you they don't give you a chance! The client is always right not the other way around?? Very disappointed in this business back then and even now. The software sounds so great but Yodle is better! I don't have problems with marketing companies just if they perform correctly this one is a SCAM and I feel for it once. I READ the bad reviews on this company before considering going back got nothing but phone calls told them I was looking at all my options and it just went from we want to work with you to WE ARE NOT THE RIGHT BUSINESS FOR YOU. WOW IN AMAZEMENT I WAS GOING TO SPEND 7,000-10,000 ON PPC ADS but not now. I guess they thought I was kidding I wasn't. I'll post this everywhere if you are a business owner don't fall for the high Pressure Sales Tactic I wanted to check what other business they have done guess they can't back up what they can actually do. DON'T GO HERE YODLE IS THE BEST BANG OR JUMPFLY!

Cons

AWFUL YOU DONT KNOW IF ITS WORKING ! SCAM

Response from Madwire

Hi, Petra. Our software has changed and improved significantly since 2013 when we last worked together. We provide full transparency within the platform, so you can see the results you are getting from Google, Bing, etc. And we know we are not the best fit for every business. If we believe that our team or technology is not the best fit for your needs for whatever reason, we are going to be honest about that. We want every small business to find a partner that best meets their specific needs, whether that's us or another solution.

Replied 12/02/2021
Jhara
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/06/2022

I recommend Marketing 360 100%

The platform's increased trustworthiness stems from the fact that it can be accessed via the cloud, the online, and mobile devices. Since we can handle both content management and social media management inside Marketing 360, we can more efficiently reach a wide audience and capitalize on the growing trend toward online marketing. It has been remarkable to see how the platform has contributed to the development of both our company and the surrounding community.

Pros

Several marketing execs at Madwire including the most current one were great to deal with. To begin, if you're looking to promote your business on social media, Madwire is hands down the best option. Due of my lack of experience with social media, I was confused as to how everything operated. The help desk team put everything together, helped me grasp the concepts I required, and took over the rest without a hitch. She has simplified our social media marketing strategies and provided us with actionable advice and direction every step of the way. Her expertise, reaction speed, and originality really beyond my expectations, and I would suggest her and Madwire to anybody trying to boost their social media marketing efforts.

Cons

We have no complaints from Marketing 360, rather our department is happy

regan
regan
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 21/05/2023

A Comprehensive Review of Marketing 360

Our experience with Marketing 360 has been largely positive. The software has helped us solve various business problems, such as streamlining our marketing campaigns, tracking customer interactions, and analyzing campaign performance. As a result, we've realized numerous benefits, including increased efficiency, improved targeting, and better ROI.

Pros

One of the things I liked most about Marketing 360 is its wide range of features. The software offers a robust set of tools that are impactful for our business. Additionally, the product is incredibly user-friendly, making it easy for our team to navigate and utilize its functionalities. Integration with our existing business processes was smooth and hassle-free, saving us valuable time and effort.

Cons

While Marketing 360 has many strengths, there are a few areas that could be improved. We feel that certain features could benefit from further development or customization options. Additionally, there were a few aspects of the product that posed some difficulty during the initial stages of implementation. However, the support team was responsive and helped us overcome these challenges.

Brandon
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2017

No Other Systems Or Agency Compares

Powerful Tools, Team, & Service. I've partnered my Agency with MadWire after reviewing the "all in one system", pricing, team, and tools, it all far surpasses anything anyone can piece together. All systems plugging in and integrating to one powerful marketing back end allows you to see every bit of data and analytics at the click of the button.

You would have to subscribe to, buy, or integrate over 25 tools alone, the ability to track every aspect of call, click, CTA, conversion, call capture, client CRM, demographic, analytics, and pair it with the front end site, design, SEO campaign and more, it works unbelievably.

I manage multiple clients with MadWire, they allowed me to start my clients off with a small budget and work them up in a matter of a few months. The client fear and trepidation for spending more marketing dollars was gone when very quickly clients saw qualified leads coming directly to their brand.

MadWire helps me build my clients to 5 and 6 figure monthly income earners in record time. Thank you for the awesome service and continuous updates and value you keep bringing to the table! I urge you to review the power you get behind MadWire.

Pros

Fully Systems, Analytics and Advertising Back End Integration, I see everything happening at every moment.

Cons

Nothing yet, for their new system is adding in the features I wanted which was Email Marketing on top of the CRM, but I love it.

Hannah
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 02/04/2019

Great software - Totally aware of our marketing spend and emails campaigns

This software and company has been great to work with. Our marketing exec, representative has helped our business to grow and he's taught us a lot about marketing in the process. I appreciate a company and exec that takes time to make sure we know what is going on, what is working well, and areas that the company can improve on.

Pros

We utilize the email marketing software in a big way. We run automations for all of the products that we sell and the Marketing360 software allows easy tracking and great insight to reach our customers even better. I also like that I can see where every dollar is spent. I can see every ad, every keyword, every detail about our demographic that we're targeting... very helpful and transparent.

Cons

It can be a little glitchy... like the numbers are sometimes off or it will say that it is signing everyone up for every email list in the CRM portion but then automatically unsubscribes them. This hasn't affected anything negatively, but it is a little confusing sometimes.

Jasmine
  • Industry: Hospitality
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/02/2021

Marketing 360 Review

SOLD PENDING BUDGET ABUNDANCE!

Pros

I’ll be honest, I haven’t began diving into the product yet! I am still working on including the pricing into my budget! However, I would like to give anecdotes to [SENSITIVE CONTENT HIDDEN] for his Customer Service experience I received..
- [SENSITIVE CONTENT HIDDEN] responded to my inquiry about pricing with in the hour which is saying a lot in my perspective since I am just a small 1 woman team for my business..
- So that says to me they care about each client, and truly figuring out solutions for even us 1 woman teams! - I felt comfortable the entire time honestly it felt as if we had become new friends by the end of the experience..
- He was very transparent about what the pricing would and wouldn’t include, and wasn’t trying to just solicit business to add new accounts! ( I felt like I actually learned from the experience)
- He allowed me to ramble about my life for a moment!!! ( Lol this felt good! As an entrepreneur everyday is a new challenge, things to accomplish, and goal to meet.. So have a few venting moments about entrepreneurship was super helpful)
- Even though the plan is currently out of my price budget, It soon will be, and just based on [SENSITIVE CONTENT HIDDEN] I won’t be looking further for any marketing needs!!!
- I didn’t feel judged or as if my inquiry wouldn’t hold value for not having budget flexibility at the moment..

So, based on my initial Customer Service experience I’m already sold!! I need [SENSITIVE CONTENT HIDDEN] on my team to help build my empire for sure!!

Cons

N/a because i haven’t started working with it yet!

Response from Madwire

This is amazing feedback, Jasmine. Thank you so much for taking the time to comment about your experience.
I hope you're enjoying all the free tools and we're really excited for the chance to get to work with you, now or in the future.
Thank you again!

Replied 23/03/2021
Isabella
Isabella
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 26/11/2020

Marketing 360 as the goal of your successful sales streams.

We use this software in our departments, for a single objective, this is to increase the balance or margin of our daily sales normally, which lately has caused effectiveness on a large scale, promoting a position of the companies, which has earned more relevant income, guarantee us the success, of the massive sales of all our products and available resources, that we offer to the digital public, reaching numerous people, with reviews and illustrations about the items we acquire.

Pros

I am fascinated as primarily by various executions that the software exerts on a server in general, mentioning that it is one of the leading platforms to which it is dedicated worldwide, with quite positive qualities, because it significantly increases the productivity of an organization , for more stable and organic results, especially for precise work on large working scales, according to the terms of sales, financing, e-commerce or digital marketing on huge scales.

Cons

It would be quite useful if this software implements a customization option of the platform towards our environment, in order to work in a more comfortable and familiar way, which will allow us to mobilize work performance, on a considerable scale, when we address business issues, which accesses a satisfactory source, both visually and when exercising its decline in its primary occupations, being an import option, which is not available.

Tanika
  • Industry: Law Practice
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
3

3
Reviewed on 28/04/2020

I don't Recommend

Pros

Initially, I loved the fact that [SENSITIVE CONTENT HIDDEN] was great and did a lot of work on my website and the adds. I didn't have to do anything in the creation of the site and it came out perfect. I still use it now. I am paying the monthly hosting. [SENSITIVE CONTENT HIDDEN] did blogs for my creative time and created monster pages and the SEO was working well.

Cons

They changed my manager from [SENSITIVE CONTENT HIDDEN] to [SENSITIVE CONTENT HIDDEN]. from there it went downhill. she wouldn't do any blogs, if I wanted changes, I had to type the stuff myself. I am a solo-practitioner paying about $1000 per month, and I have to write my own content. No. I tried to use my creative time for things and they didn't get done and so when I canceled, I lost a bit of creative time. I dropped my fuel credits after I started getting calls from people who wanted to sue because they found a bug in their french fries. So I still get the monthly reports as I am still paying for the hosting, but I had a question about logging into UXI, and [SENSITIVE CONTENT HIDDEN] never responded. Now I have some generic no-name manager for my account. I was considering going back if I would work something out without getting someone like [SENSITIVE CONTENT HIDDEN], but instead, I am hiring someones else to do my website in Wordpress.

Response from Madwire

Hi, Tanika. We're glad you love your site, but hate hearing about your experience with your second point of contact. We'll reach out to get additional details from you and address your concerns.

Replied 15/02/2021
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
1
Customer Support
4

5
Reviewed on 29/05/2019

REVIEWS ON MARKETING 360

Currently,am solving numerous issues regarding marketing and advertisement of products efficiently with this app by putting it right in front of visitors and customer at the right time and place.
Currently making available of long lasting product available in Large quantity in my country and around the globe..

Pros

The best about this app is it's ability to put contents, products to customers, visitors across the globe in a 360 degree manner..
It's usage is easier to adopt, utilize and executive..
The development method of this software bis awesome by putting by generating leads and thereby converting potential visitors into consistent customer

Cons

The least love for his software is it's call to action efficiency..
It isn't that smart in respect to customers call to action on the app

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 20/08/2018

Not a website company

Awful! Unbelievably awful!

Pros

Nothing, I personally worked with each of the individuals assigned to my account to get my website to look and do what I wanted. What they tell you when they are selling you is that your site can be customized to look exactly the way you want it to, as long as you sign up for the premium package. Thank you very much! NO they do NOT. Marketing and Sales and Production are NOT on the same page. What they create for you, what you are sold, how you are communicated with (not at all) and their internal communication is non-existent. Seriously, going with this company has been one of the WORST experiences in my practice life.

Cons

Being SOLD something they do not provide at the higher price point and being told that they could do it in the next couple of days and then months later it still had not happened, I had already been shuffled through 5 people and still did not have a functional website, it had broken links and was missing pictures where they should have been.
And of course, when I fired them for NOT providing the level of service I was sold, they are still hounding me for more!

Response from Madwire

Hi, Thank you for the feedback. A member of our management team would love the opportunity to speak with you a little more about your experience. We'd like to understand which team you were working with, so we can look into the specifics on the project and address any issues. Here's our main line: 888-872-3734 Thanks again.

Replied 24/08/2018
1,115 reviews