MangoApps Reviews

Pros

it has a lot of features especially the part of creating threads, wikis, versions of documents, image, and video previews, mentions and tags, group management, chatting functionality and badges too it's really a great application.

Cons

I didn't like the fact that MA doesn't allow video calls and also connections to some external tools and apps for productivity

Pros

Ability to create individual projects within which you can have message feeds, tasks, wikis, file storage etc.
Wikis (external to projects) are used by us as knowledge repositories as are file folders within the system.
Everything is very easily searchable.
Using the desktop app you have live chat functionality.
E-mails - from external systems such as Outlook - can be sent directly to projects and appear in the feed.

Cons

Managing tasks within an individual project is easy but there's no easy way to track tasks across all projects. Tasks can be sorted by unassigned, not started, started, etc. but no overall "not yet finished" type sorting to capture all live tasks and a report can't be created from this view (only within projects). This just creates a bit more work.
No Gantt chart capability.

Pros

not much I cant honestly say there is anything it does well that I feel is indispensable

Cons

i only use it in my office. i never remember to use it on my phone and everyone just texts anyway. mine doesn't alert me visually when I have messages. I finally figured out my volume was too low to hear the audible alert so I think that's ok. the font is tiny in the messages. since we have a fiber optic line email is so quick im not sure why we need mango. most messages are impossible to delete

Pros

Easy to learn, and therefore faster adoption of software. It is intuitive, and accessible to everyone, not just tech people. General layout and user experience seems thought out. Also, everyone loves the levels & badges... go figure

Cons

Cons about the software include some customization issues that have recently been rolled out - templates for posts/wikis. With wikis, would be great to edit their ranking (hierarchy) after we publish. Sometimes we create the wiki, only to have to delete it later, because we thought of a different group or category that it should be under.

Also, would like the ability to work on a draft by multiple people before publishing (right now we publish on a closed group, and then take turns editing it there).

Would also like a better tagging system for photos and files with more controls built in.

Pros

TinyTake is one of those apps that answers a question, you normally sit in front of your laptop and want to do something, but you aren't sure how and or if you can. When it comes to screen capturing, recording, sharing and editing, TinyTake answers any question you might have around these functions. It has a great set of core functionality that is free to use, and if you wanted to delve deeper into the video side, you can go Premium.

Cons

Nothing has bothered me to this point, and the way I use the software, it hasn't not been able to do something I wanted to do.

Pros

The time needed to design and develop site pages is greatly minimized by using the templates provided when compared to developing a website from the ground up. Mango Social Intranet has an existing integration for many of the web apps you may already be using, so it's not necessary to completely jump ship (at least not right away) on the products your company is accustom to using.

There were some features that we wanted that were not available to us. For the simpler requests, the developers provided us a piece of code that we could use whenever we wanted to use that feature. I definitely was not expecting that level of service from the team and was very appreciative. Other, more complex requests were made available to us in later releases of the product.

Cons

The branding package offered by Mango is a bit mimimal. However, if you have a web designer on staff, they can apply a custom css to improve the look and feel of your site.

Pros

The MangoApps software has been a very powerful tool for our company. What I like most so far is definitely the customer service. The MangoApps team is always willing to listen to our feedback and implement new features and requests to make sure that their product is the best it can be, and that it always meets our company needs.

Cons

It can be difficult at times to learn all of the ins and outs of this product (especially the settings) because of the many different menus and sub-menus you have to dive into to discover and make these types of changes.

Pros

Overall MangoApps is a great tool that I use daily and enjoy the chat feature most and mobile usability.

Cons

I think the only thing that I do not like is that occasionally the mobile app fails to work.

Pros

Easily integrates with the existing system.

Cons

na

Alternatives Considered

Pros

The IM system is generally easy to manage and has some fun aspects. Seems to have a ton of good features, I am still working on effectively using them all.

Cons

Sometimes seems like extra steps to clear all notifications. Some challenge to finding correct area to make personalization/ manage some aspects of user.

Pros

The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Document storage is great for international businesses, the ease of being able to transfer documents between countries securely is a big thing for me.
It does encourage employee engagement which is what we really needed. Many of our people work remotely, so we needed something to combat the isolation.

Cons

1. The chats disappear. I am referring to the actual discussion here. You can have a history of chat and then suddenly it will all disappear never to return! I am talking about the small pop up boxes and not from internet explorer itself.
2. Support is a bit haphazard, I have received replies to one inquiry and then never received a reply to another.
3. Emails do not work. I notice once an email is used by one person the system will not allow you to use the same email for other users, even if the original user is no longer active. I assume this is a security feature, but very unpractical because employees often use the same email.

Pros

Easy collaboration in the feeds. Teams, groups, and projects make it nice to only see what the things you're involved in and not everything going on in the company. I like the Intranet, we use it to share company information, employee accomplishments, and even the menu for the cafe downstairs.

Cons

When you want to view a task from the feeds it opens in a pop up view and it not useful because you don't see the comments, I always have to "copy link" then paste that into the browser.
Trackers, the line number is static, so it you sort the numbers stay the same, so if someone reference a line you may not be looking at the same thing if you sorted, there needs to be an actual unique Id.

Pros

The all in one place for our files. We only use the software for chatting and a file repository. We have eliminated the need for folders in-house and upload with PDF's by customer and year. We have been thru two vendor audits who gave us high praise for our filing system.

Cons

When it is updated it is a mandatory update. We find that causes us some downtime. The web interface is a bit clunky. The mango sync has caused people to lose files.

Pros

MangoApps are constantly evolving the product in response to user needs. We selected it following a thorough review of the market and it ticked all our boxes as a cross between a collaboration platform and organisational intranet. It offered significantly more functionality compared to competitors at the price point. Since becoming customers we have seen regular significant improvements in the product.

Cons

The release of some new features have on occasion had unexpected consequences for the setup of our intranet although we have always been able to resolve or workaround these.

Pros

I like the look and feel, the ease for managing my projects and tasks, and sharing what we need with my colleagues

Cons

The app has evolved a lot, but still misses some features I would like to have when I am not at the office.

Pros

does what i need it to do for project management...has made our team more effective overall since the start

Cons

a better CRM would be nice...easier for sales to schedule follow up dates for leads, reminders, and just overall more functionality to ensure the sales follow up process happens and there are reminders...also there has been twice now when my notifications stopped working...unless im notified via email I cant keep track of everything people ask me in the system.

Pros

The software is very intuitive and has a ton of useful features. We can't imagine trying to communicate to our membership without it! Bonus points for having a great app too!

Cons

Nothing! We've loved using MangoApps and plan to continue using it!

Pros

User management, departments and roles have been best organized. The APIs are a big plus. We usually use skype for text communication but we've also considered mango apps chat as an alternative.

Cons

It should have a desktop application as well, like for macbook and windows.

Pros

What I like most about this software is the opportunities it creates to sync together our distanced community.

Cons

The only thing I'd improve about this software is that it has me re-enter my password and username after a few hours of not using it. [Even when I hit the "remember me" function.]

Pros

Loved how the sight is easy to navigate
it allows for people to create groups
the admin did a good job with the create the group for Head start

Cons

there is no con to the software. I would not change a think

Pros

I use MangoApps mostly as a screenshot tool with the ability to annotate. The annotation ability is the best part and the reason why I went with MangoApps.

Cons

Some of the annotations could have more variations. For instance, the arrows are very big. Sometimes I want an arrow is thinner or at least more understated.

Pros

easy to save the contents and attachments on email by bcc-ing emails to a project

Cons

finding documents. uploading documents on the app. the app in general

Pros

I like all the applications that are on Mango app and there are very rare technical glitches

Cons

Not much to say as an employee, liked all features

Pros

Mango is a great application for intra-office social networking and social governance.

Cons

Another platform to jump on but once implemented its great.

Pros

Easy navigation, easy access, and allows the staff to stay connect on matters at all times.

Cons

Unable to set notifications for separate groups