User Reviews Overview
About Adobe Commerce
Adobe Commerce unlocks the power of data to create hyper-personalized commerce experiences out-of-the-box that drive deeper customer engagement and higher sales for global B2B and B2C enterprises. With a cloud-native, feature-rich...
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Greater security, stability and customizations
My experience, with a customized products website, is the best possible, after everything installed I never had any problems with updates or conflicts.
Pros
MAGENTO provides a system that is the most customizable, stable and secure. Integrating it with your add-ons is easy and hassle-free. Of course, to have it all, you need a robust hosting that is consistent with the system.
Cons
Because it is more robust and requires a higher quality hosting, we also have a more exclusive product without the appearance of sites made on other systems that are all similar.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Great Ecommerce Platform - Can be costly
It's a great product, from a great company. It can be expensive to develop out however, its a small investment into your business.
Pros
Adobe Commerce has been around for a number of years. It's well thought out and its ecosystem is much more mature than other carts. I like its ability to extend it's functionality using third party extensions. It's also relatively easy to find developers seeing how so many businesses use it.
Cons
It can be complex, seeing how customizable it is. While just about anything can be done via Adobe Commerce, be prepared for it to be costly.
Reasons for Choosing Adobe Commerce
Adobe Commerce supports more of a enterprise level client.Switched From
WooCommerceReasons for Switching to Adobe Commerce
Adobe's long standing track record of working with the largest ecommerce stores in the world.- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
If you build it they will come really should be if you build on here you're stuck!
The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help.
Pros
the ability to display and manipulate graphics is second to none.
Cons
We purchased megento 2.0 platform for our ecommerce site. We asked our friends at Magento to recommend some developers. My partners and I are fairly savy HTML programers and quick learners. We picked Magento because it came with a solid template and touted it's back end admin ease of usage. We figured we would hire a developer to make sure we had a correct skeloton and basic map of what we wanted in a site and then take over the work of actually writing and inserting the messaging and digital content. All the developers we were reffered to wanted starting retainers of $30,000 plus for what we knew would only be 10 to 20 hours of work for a developer familiar or specializing in Magento. We ended up finding our own magento developer who we thought understood our concepts and scope of work. Apparently they did but since most affordable Magento developers are based in India be prepared for all types of language issues and conference calls in the middle of the night. I'm sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project.
Top Adobe Commerce Alternatives
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
My Review of Adobe Commerce
Pros
It comes with great data security and has best ecommerce features
It is not only secure but also customizable to meet business needs.
Cons
Handling and using Adobe Commerce has been smooth and no issues to list.
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Best Enterprise Level eCommerce Platform
Magento is incredible if you have the technical team and developers that know how to work with it and make it shine.
Pros
Magento has a lot of functionality out of the box to set up and ecommerce store. The UX for M2 is significantly better than it was on M1. You can really narrow down the scope of permissions that your provide to users.
Cons
There have been a lot of bugs that have come up that should have been worked out before release. There is a fairly high technical barrier to entry compared to other platforms.
Reasons for Switching to Adobe Commerce
It offers the best platform to customize development work on top of for an enterprise level site.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great For Larger Businesses
Mostly positive. Any obstacle can be overcome but still if I didn't need the bells and whistles I would go somewhere else.
Pros
Magento is open source. You can add anything you want there are an unlimited number of developers and extensions available and with Magento 2 the code is more regulated. It is very easy to scale.
Cons
Time intensive. For anyone who doesn't need frills Magento is a hassle. It requires constant care, constantly has performance issues and you always need to work on those. It's a highly used platform that is always open to attacks and so security updates need to be done regularly by your in-house or outsourced IT team. It's a lot of work.
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Comprehensive and powerful e-commerce software
We've been using Magento for our company website for over 4 years. It allows us to easily showcase hundreds of products, while making it easy to update and maintain.
Pros
It is packed with features. I have used it for years and I still don't know all of it's capabilities. If you're looking to do anything with an ecommerce site, then magento can deliver. There are numerous free and paid extensions to expand the capabilities. It's very easy to code, so hiring a programmer for custom work is cheap and easy as well.
Cons
The learning curve is moderately steep, but it's nothing insurmountable. It just takes some practice and patience.
Reasons for Switching to Adobe Commerce
Easier customization, better security, more features, more robust- Industry: Online Media
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Magento Review
Pros
its environment and easy to setup the basic features and the theme development is easy
Cons
WHen we want to install additional features its hard to write the code and embed it in the current platform unless we know the whole module
Reasons for Switching to Adobe Commerce
It is recommended for us when we started thinking of developing an online shops platform- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Great Ecommerce solution for all sizes
Pros
Its content and product structure is solid. It is a robust paltforrm that will allow you to scale.
Cons
Little bugs now and there made it a bit of a hassle, they would get fixed but it bother us every now and then.
Alternatives Considered
ShopifyReasons for Switching to Adobe Commerce
Free to start at that time and it had a big footprint in the world.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Good E-commerce Platform.
Modern looking shops with great options of expansion. Multiple Payment options and Secure.
Pros
Many features offered out of the box.
Relatively cheap than other products in market.
Easier to use when compared with other systems.
Many payment options available.
Cons
Development and customization can be time consuming. It can get expensive pretty fast.
Reporting features are not that great.
Alternatives Considered
ShopifyReasons for Switching to Adobe Commerce
Overall cost of Themes and plugins which we required seemed to be high on Shopify- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Magenta: The best CMS platform for e-commerce sites
MAgento CMS has many flaws, which must be corrected as quickly as possible. Another software like prestashop is much better than it.
You can easily interact with customers, and you can also send automatic e-mails to customers.
The customer positioning feature allows you to configure the relevant product set for each customer group.
You can integrate fraud detection tools to minimize the risk of fraud from customers or suppliers. It allows administrators to easily customize its management interface.
If you can avoid Magento, it's very good for you or your company.
Pros
The best CMS platform for e-commerce sites.
It contains huge functions. Although I don't know all its features yet, I use it often.
If you want to do something on an e-commerce website, Magento can deliver it to you. There are many free and paid extensions to extend the features.
It is very easy to write code, so you don't need to hire a programmer to use this CMS for a great customization job.
Cons
It is a frequently used platform and always vulnerable to attacks. As a result, both in-house and outsourced IT teams must perform regular security updates.
I think there is a version of Magento that has been discontinued, but for small businesses, you almost need something that can give them complex community publishing features, but it can be exploited by Magento.
In the next few years we have to decide whether to stay in Magento or move, Shopify offers a very attractive hosted version.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Advanced tool which gives you many possibilities
Pros
- as Magento is one of themost popolar e-commerce platform many external softwares has ready Magento plugins so integration with third party software is quite easy
- can manage e-shop with different language versions, many currency, many warehouses
- SEO friendly
Cons
- be prepared to spend money - you will have to engage IT specialists for any modyfication
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Robust Out of Box Features Paired with Customization
In terms of e-commerce platforms, Magento has proven to be a great value because of it extensive out of box features and relatively moderate price. Overall, it is one of the more commonly used platforms, so it is easier to find developers who know and are willing to work with the platform, which can reduce your maintenance costs.
Pros
The Magento E-Commerce platform offers a wide array of out of box features that are ideal for managing an online store. The platform also provides an extensive amount of flexibility for add-ons and customizations to cater to your specific business model and fulfillment needs. Extensions/Modules for the platform are readily available through a variety of vendors and developers at varying costs depending on the complexity of the feature involved. In a marketplace filled with expensive annual license fees and strict feature offerings, Magento is a great value for the investment.
Cons
Magento has changed it target audience significantly since its acquisition by Adobe, now catering more to mid- to large-size businesses. This is reflective in its pricing model and its termination of support for the older version of the version of the Community platform (Magento 1). It's flexibility for modules and extensions, while very beneficial, can create complexity and additional development cost when attempting to update the platform, as news releases of the corresponding extensions also needs to be available in order to ensure compatibility. The platform must be properly updated and maintained on a regular basis in order to reduce security vulnerability, which is a responsibility that falls on the consumer as opposed to Magento. Corporate support for the platform is available, but if you do not have an annual subscription the service is not as prompt.
Alternatives Considered
Shopify- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Adobe Commerce: The Game-Changing E-commerce Platform You Need to Know About
The difficulty in creating and managing personalized customer experiences on our e-commerce websites was one of our primary business issues prior to implementing Adobe Commerce. However, we have been able to easily develop and modify our websites to meet the specific requirements of our clients thanks to Adobe Commerce.There are numerous advantages to using Adobe Commerce. First, we were able to divide our customers into groups based on factors like their demographics, user activity, shopping cart, and previous purchases. We have been able to tailor content, pricing, and promotions to specific customers thanks to this, which has resulted in increased sales and customer satisfaction. Additionally, our website has seen an increase in traffic and conversion rates as a result of Adobe Commerce's SEO-friendly features increasing our website's visibility and ranking on search engines.We have also discovered that customization and ease of use are benefits. Customizing usability, shopping carts, and online store features has been simple for us thanks to the rule-based product relations and drag-and-drop page builder. In addition, we have been able to test new modules and roll back changes if necessary, ensuring that the customer journey is always optimized.In general, working with Adobe Commerce has been a fantastic experience.
Pros
I can confidently assert that Adobe Commerce has revolutionized our e-commerce operations. We were able to create and manage our e-commerce website with minimal technical expertise thanks to the drag-and-drop page builders. We have been able to provide our customers with a more individualized shopping experience thanks to the features for targeting and segmenting customers, which has resulted in increased sales and customer loyalty.The ability to create pricing and promotions for multiple e-commerce sites is one of Adobe Commerce's main advantages. We are able to offer discounts and promotions to a variety of customers and market segments through multiple channels by using rule-based up-selling and targeted promotions. We have been able to offer personalized discounts and promotions to our customers, which has not only helped us increase our sales but also strengthened our relationships with them.Adobe Commerce's drag-and-drop custom page builder is yet another great feature. We can now tailor content to specific customer segments and upload it, ensuring that only relevant content is included in the customer journey. Site owners can view and experience the site's content as a customer because all edits and changes are saved for future reference and content staging preview.Overall, I would highly recommend Adobe Commerce to any company that wants to improve its e-commerce capabilities and give its customers a personalized shopping experience.
Cons
I must admit that the platform's steep learning curve is one of its biggest drawbacks. For new users, it can be frustrating because it can take some time to comprehend all of the platform's features and functions. However, Adobe Commerce can be a useful management tool for your e-commerce business once you get the hang of it.The platform's high price is another drawback I've encountered. Adobe Commerce is designed for larger businesses, so it can be quite pricey. For smaller businesses looking to enter the e-commerce market, this may be a barrier.However, Adobe Commerce's advantages far outweigh its drawbacks. I believe it is well worth the investment for businesses looking to expand their e-commerce capabilities.
- Industry: Computer Software
- Company size: Self Employed
- Used for 1+ year
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Review Source
Magento makes your investments very worthwhile
Magento solves your eCommerce solutions even if you have an online business which requires scaling. Magento helps you to be hosted by eCommerce solutions like Volusion and Shopify that gives the flexibility you need.
Pros
Are you looking for a solution in eCommerce? Magento provides you the solution of eCommerce. Magento makes your investments very worthwhile even if it is your main business. It has been recommended as one of the best solutions to eCommerce since it is flexible and scalable. It has also become so much popular for the fact many companies bear its name.
Pros -
1. It is user-friendly.
Magento’s administration is has a very simple back end which is easy to navigate and has very perfectly arranged store management features.
2. It is affordable for anyone.
The community version Magento doesn’t require any money to afford since it is free.
3. It is flexible. You have the chance to create anything in Magento because it has been designed in a way that you can customize anything you want.
4. It also gives the ability to fully control the code thereby developing the type of functionality you require.
5. It is easy to scale.
Magento designed in a scalable way on any amount of products you are selling.
Cons
Cons-
1. Only the community version of Magento is cheap. The other versions of Magento including support and enterprise and the premium enterprise versions aren’t freely available. Their prices are very high for every person to afford.
2. Magento can only be hosted on dedicated servers.
Since it is large, it can’t be hosted in small servers that aren’t dedicated because it needs to be configured.
3. It requires a lot of time to customize using magneto.
The architecture who have designed it have made it complicated and hence it takes a lot of time to learn the learning curve and make customizations as compared to other eCommerce solutions.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Magento Among the Best for eCommerce
Overall, I have been very satisfied with Magento Commerce. It did take some getting use to, and now that there are some other competitors in the market, I'd say that Magento has passed my expectations and I would consider Magento as a top competitor for eCommerce. Definitely watch a few tutorials to get an idea about the initial setup, and give Magento Commerce a try.
Pros
Magento is incredibly flexible, it allows you to start with a framework that has the function to develop an eCommerce platform / store just how you'd want it. There are numerous add-ons that intergrate effectively making it somewhat of an easy plug and play. Considering that I was working on one platform to run several micro-niche stores, it works extremelly well. There's a lot to learn, but it's a superb platform for eCommerce.
Cons
Just like any business, there will be some investments to make in order to get the eCommerce platform to perform the way you want it to, however, there's a steep learning curve at least from my experience. I had to read and watch a lot of tutorials to get the websites where I wanted them to be but it was also educational since this was the first time I was setting up multi-stores. It was a rather complex procedure, and I had to rely on Magento experts at times to help with the development of the site.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Magento : Perfect eCommerce platform
More than just an ordinary eCommerce platform which is efficient and effective .
Pros
Magento is suitable for any business group whether it is a small or large business and its admin dashboard will provide a perfect overview of the business.We can use free and paid plugins as our requirements.It is a Responsive eCommerce platform which can runs on any mobile or computer devices and also Highly customizable and developer friendly CMS platform.Enriched with important features and functionalities to provide everything in a one platform. Magento is capable for integrations such as payment gateways and able to set up currency and languages depend on the location.
Cons
I'm using magento 2.2 . The main con according to me is, when i need to edit the content of a page it will give us only a small size text area(text box) which is difficult to work with using mouse scroll and also If we are having large number of products website may slow with its performance. Developer skills are required if we want to customize the platform.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Though it is too complex for our needs, the more I learn the more useful I realize it can be.
It is a big, clunky, complex tool that takes a lot to learn and even more to remember. However, the more familiar I get with it the more useful it is. I just think it is way more complex than necessary for a small company like ours that sells guided trips.
Pros
Once you figure out how to use different functions in Magento, it is fast and easy to use for most things. I can go in and change dates and click "save," then go to our website and click "refresh" and the change is instant. I do not think this is unique to Magento at all but it is pretty nice! There are so many nuances to it that take time to learn and more time to remember how to do each time, but every time I master a new skill in Magento I definitely feel a feeling of success and I like its capabilities.
Cons
There are parts of Magento that are overly complicated, and the general feeling is that is was created by software developers without the end-user in mind. You almost have to learn a new language as some of the terminology for some of the features and functions are not logical terms used by the average person. You have to switch back and forth between different parts of the software multiple times in order to create one product that is linked to another product. We use it to sell trips that have dates, and the software is more geared toward something like hard goods that have attributes such as size or color. Therefore it is not the best product for the job for us. You have to create a drop-down menu for people to pick dates, but after they pick the date and click on book they have to pick the date again. Not very professional looking.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Super powerful, but can be cumbersome
Pros
Magento is clearly one of the most powerful and robust ecommerce tools out there. The Shopify approach, while great, takes a lot of the tools out your hands—tools you may need to make important technical changes to your store.
Magento is very flexible, fast, and able to suit stores from small level to enterprise billion dollar retailers.
Cons
Where Shopify hides or locks certain technical settings from you, Magento gives you more access. But this can also leave your store open to being accidentally messed up by an employee that hits the wrong button. I've often said that while Magento can be fine for small start up ecommerce stores, it is best suited for bigtime enterprise level retailers with a team dedicated to fully utilize the tools Magento makes available to you. For the average employee for a small boutique, for instance, Shopify seems to make things a bit easier.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great and Efficient platform
Great platform for ecommerce.
Pros
This platform is very easy to use. The integration is ok. There are many additional optional modules to add.
Cons
I like this software in general, I wish I could do more bulk changes for the products
Alternatives Considered
ShopifyReasons for Choosing Adobe Commerce
Magento has much more built-in options. You can also add many additional modules for more features.- Industry: Retail
- Used Daily for 1+ year
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Review Source
Customization = Best in class
To customize the user experience and create clear brand awareness. With premium content and an intuitive UX/UI comes increase to website conversions.
Pros
Customize your heart out! Magento's base functionality has thousands of custom configurations that can be combined to create an intuitive user experience no matter how you want your site/store to function. If you're setting up an eCommerce store, this is by far the most amazing option as far as CMS is goes. Their user guides and training handouts make it easy to learn. Magento U training courses are invaluable to understanding the verbiage and concepts used across the software. (Scopes and creating any type of rule)
Cons
Extensions requires to further customize can be a bit clunky.
I wish further analytics were provided based on marketing features and rules created.
Also, for a CMS that provides such a seamless user experience, the admin tool is quite clicky. The return key should work to apply filters and such- instead it requires clicks to move forward and such.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Scalable product, not cheap or easy to use in comparison to other e-commerce platforms
Pros
Scalability, a lot of functionality and extensions
Cons
Ease of use for merchants and developers, value for money
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Perfect enterprise level eCommerce platform
There are definitely (cheaper) alternatives to Magento, but not many with so many features, plugins, and customizations available. The price tag can be high, but with a large budget, it will definitely pay off to go this route.
Pros
There are two offerings for Magento, a free open source version, and a paid enterprise version that builds on the same open source framework with additional features. This can be incredibly helpful for a smaller company that wants an enterprise-level eCommerce platform, but has a smaller budget. The application has many builtin features with even more available via third party extensions.
Cons
New versions tend to be rather large, code-breaking upgrades. When upgrading, it is necessary to retest lots of features and can require several code updates.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
By FAR the best platform our company has used for E-Commerce
Great E-Commerce platform that any small business owner should turn to when hosting their own website platform.
Pros
Magento can do almost everything and anything and there are so many plugins and addon's from the Magento community that pushes it far beyond just a website platform into something else that can really be tailored to fit your websites needs. Our Company came from the Yahoo platform and that was just a 4 wall padded cell compared to Magento which is beyond anything we can fully utilize to its maximum potential for our E-Commerce business.
Cons
There is some learning curve to Magento; however, with a little time it is easy enough to master and ends up having much more functionality and versatility in the long run.