Marketman Reviews

Pros

I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.

Cons

Everything is perfect as what i need to running my company that i manage.

Pros

Marketman has so much potential as we continue to use it and their system continues to learn.

Cons

Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.

Alternatives Considered

Sage Business Cloud Accounting

Reasons for Choosing Marketman

The technology was not flexible enough for our needs

Reasons for Switching to Marketman

The most support and flexibility for our business model

Pros

Good for multi unit operation. Easy transfers between the stores. Good stock count templates. Easy login.

Cons

Updates are a bit slow. Not considering feedback from customers.

Pros

all the features are great, the software makes daily operations very easy

Cons

would have preferred the onboarding process to be slightly faster so i can use the system asap

Pros

Easy to use and to understand for our team / Full of reports really useful / Making orders is easy and really flexible for our supplier / MarketMan Team is constantly listening and improving the software.

Cons

No way to manage internal transfer : transferring (in a simple way) a bottle of wine from our bar to our kitchen is impossible.
No acces of all our product on their mobile : would be really useful when speaking with a supplier outside of the restaurant

Pros

I love the ease of navigating through the software and how many helpful reports I can view to review my business' operations for every store and as a whole. It's extremely helpful to have the ability to track costs of not only inventory items, but also menu items by building recipes to see the exact breakdown of costs and profit margins.

Cons

There are little inconveniences in the software that I would like to be fixed/improved. The development team is incredibly slow with implementing any of these requests, no matter how big or small. After 5 months we have yet to have anything fixed.

Pros

Versatility, keeps track of everything, not just one supplier. Orders are a snap, and receiving them is easier still

Cons

I would like to have more access to the database. I have some reports that i would like to run, that are not available. Like checking certain menu items per percent of cost and then those that are above a certain percentage. Other than that program works great.

Pros

MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.

Cons

As with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.

Pros

One platform to have all the suppliers together and easy to order/track your needs.

Cons

Nothing so far.

Pros

I have been using this system for less than 6 months and even before I started using it I had already had an excellent relationship with the entire human team of this company.The ease of being able to capture recipes, invoices, inventory, orders is more than helpful and also that all this is in one is also a quality that it has and that helps us control the numbers."What cannot be measured, counted and weighed cannot be controlled" Chef Martin C Abraham

Cons

For this section the only thing I've had a hard time with is the Aloha integration as our setup is a bit confusing.

Pros

I love the ease of getting all my stores inline when it comes to the products i decided to bring. The amount of time and work it takes to make a change from one brand to another happens in minutes. I love that im notified daily when there are price dependencies! at the end of the day we should always what on prices we agree on Market Man really brings that into light with the irregular price feature.

Cons

The only thing i dont like is the desktop version of market man its really tough to make changes in terms on turning items on and off for orders if this feature was available through the app for administrators that would be great!

Pros

This product handles ordering/inventory/costing very well. It takes input data and flows it through receiving, recipe production and cost well and efficiently.

Cons

Initial set up/reset up is time consuming and it is hard to mothball/delete items due to its history tracking functions. But overall a very good product

Pros

Inventory , based on orders make it easy to find issues with personnel stealing product. By having a system to scan invoices makes it much easier to keep inventory control

Cons

I can't find an issue with the system currently . that is because when I have a request it is usually filled

Pros

This software is very very easy to use and has a ton of options. I have been using it for a little while but am still learning ways that it can help to simplify my life and make me more organized. It is very user friendly and the software support team is by far the best I have used. Very responsive and helpful.

Cons

Gotta be honest haven't found anything bad yet. If anything it almost offers to much. So many options and uses.

Pros

Flexibility and accessibility being powered by online resources, actual vs theoretical is also very crucial in analyzing stocks. invoice scanning to receive, cookbook is also vibrant to use.

Cons

mobile App not having full functions, combining two or more items that are attached as menu items is not possible. I need the incoming orders printable with order numbers also,

Pros

It's saving me a lot of time and I don't have to use the excel sheet in order to make the Inventory, user friendly and no cost for extra users, I can place the orders form the system and that's saving me time when I actually have to insert the Invoices in the system, price change notification and credit notification.

Cons

I don 't like the fact that when I change something in my POS system, for example if I modify only the name of an item in Revel, MarketMan is creating me a new Item.

Pros

The customer service team is amazing! They are always so responsive and also push for new features based on feedback! They really listen and I love working with team!

Cons

Sometimes there are little nuances you have to remember and duplicating things amongst multiple locations or items can be time consuming.

Pros

Its very convinient and structural. Always updated and accurate

Cons

Loading process kinda slow and sometimes lag.

Pros

Easy To use and simple to navigate. Easy to train as well

Cons

Dashboard can be confusing. But I see improvements were made.

Pros

It’s easy to use interface, and friendly customer service.

Cons

Can become clunky when trying to fix reports

Pros

The POS and quickbooks integrations make keeping track of sales stats as they relate to inventory very easy. The customer service team was quick and professional with getting my business set up and started. The food costing/price optimization tools have lead to a noticeable and meaningful cut in expenses since implementation. The inventory management (real time availability, par levels, easy ordering) features are fan favorites of my chef and kitchen manager.

Pros

I love everything about the software. If you are thinking about buying this software, I HIGHLY recommend it. For any new restaurant business owner I urge you to get this software, and save yourself so much time on inventory, relying on your staff to do their job they get paid to do. This will save you so much time and you won't get the headache on relying on your staff to do it.

Cons

Nothing. As I said before, This software will save you....

Pros

What I loved about this was that it was easy to set up. What I found to be impactful was that marketman’s system made sure that your food cost were on a budget. This might be the best software because you don’t have to be a pro to use it, requires little to no experience to be familiar with the software.

Cons

What I didn’t like was that support system only take messages rather than phone calls.

Pros

overall ease of use and tools available

Cons

accepting the delivery process could be a little bit quicker with certain providers

Pros

Marketman is a full inventory management system that integrates well with our point of sale, Touch Bistro. The support team has been very helpful and respond quickly.

Cons

Like any powerful software, there is a set up and learning curve. Fortunately Marketman does much of this work for you.