User Reviews Overview
About Marketman
MarketMan Restaurant Management is a cloud-based inventory management platform that assists small to large-sized restaurants with procurement, food delivery tracking and accounting. Its key features include menu planning,...
Learn moreAll Marketman Reviews Apply filters
Browse Marketman Reviews
All Marketman Reviews Apply filters

- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Totally great inventory software!
Accurately showing profit and expenses, physical inventory item quantity as controlling stock in storage.
Pros
I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.
Cons
Everything is perfect as what i need to running my company that i manage.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Marketman helps drive efficiencies
Marketman is a great business partner and provides the best customer service. Attentive to the needs of our business. Great software that drove efficiency across multiple lawyers of the business, from inventory control, recipe costing and accounts payable.
Pros
The software is great on mobile platform. Invoice scanning with line item receiving is huge for us.
Cons
Wish it had the ability to calculate nutritional values for our recipes.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Marketman Review
great [SENSITIVE CONTENT HIDDEN] was wonderful, and [SENSITIVE CONTENT HIDDEN] is great also
Pros
set up was easy, the support was good and great follow thru
Cons
when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming .
i like the credit function but i don't understand why if the price drops it shows as a credit
Top Marketman Alternatives
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Wow! Saves me a ton of time!
Pros
Automated invoice capturing, automated inventory price updates, vendor integrations, shelf to sheet order guides and inventoring, restaurant essential reporting features, Quickbooks integration, customer service is excellent.
Cons
It takes awhile to set up, but all software in this category does.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
New technology that will help save so much time
The onboarding support was superb!
Pros
Marketman has so much potential as we continue to use it and their system continues to learn.
Cons
Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.
Alternatives Considered
Sage Business Cloud AccountingReasons for Choosing Marketman
The technology was not flexible enough for our needsReasons for Switching to Marketman
The most support and flexibility for our business model- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Good hands on system with lots of analytics
Of particular importance is recipe costing and adjusting to every increasing prices of products. I find this program to be very efficient and effective.
Pros
This product handles ordering/inventory/costing very well. It takes input data and flows it through receiving, recipe production and cost well and efficiently.
Cons
Initial set up/reset up is time consuming and it is hard to mothball/delete items due to its history tracking functions. But overall a very good product
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Marketman - Intuitive, Helpful and Affordable
Pros
Ease of use, functionality and interface.
Cons
So far so good! I haven't run into any issues that haven't been very quickly solved by the help team.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Marketman Software
This software has helped me a ton with figuring out my food cost, ordering needs, recipe keeping and so one. I love it.
Pros
This software is very very easy to use and has a ton of options. I have been using it for a little while but am still learning ways that it can help to simplify my life and make me more organized. It is very user friendly and the software support team is by far the best I have used. Very responsive and helpful.
Cons
Gotta be honest haven't found anything bad yet. If anything it almost offers to much. So many options and uses.
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Daily User Review
Pros
Ease of use and automatic invoicing with updated pricing.
Cons
Only thing that annoys me is when editing and saving inventory items the page is reloaded to the first page always.

- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Although overall MarketMan has helped our business it has also been disappointing in its...
It has helped us reduce our cost of sale across both food & beverage and make our business more profitable. It allows us to monitor stock levels daily.
Pros
The fact that it is cloud based and is able to give us live results. The integration with iKentoo PoS and Xero (even though this has been problematic for months).
Cons
The very poor smartphone app - forces us to use laptops for stock counting etc. The poor response time to errors in the system - developers have taken months and to date issues are still not resolved.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
MarketMan is a First in-class Inventory Management Software Program.
The customer service is excellent. MarketMan hires experts in both technology and customer success.
Pros
The on-boarding process with MarketMan is first class. They took several calls and demos to make sure they understood exactly what we needed to succeed. The training is extensive. It is a very intuitive system. Most importantly, the reporting features are easy to interpret and extremely detailed. The recipe building is a breeze and it enables the business to set food cost alerts on all menu items.
Cons
The one feature that we would like to see is the ability to enter purchasing budget dollar amounts and have them adjust as purchases are entered into the system.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall functionality is fantastic really love the detail the system gives!
usage reports ! pricing reports! financials ! and overall quality control on what items come into our stores!
Pros
I love the ease of getting all my stores inline when it comes to the products i decided to bring. The amount of time and work it takes to make a change from one brand to another happens in minutes. I love that im notified daily when there are price dependencies! at the end of the day we should always what on prices we agree on Market Man really brings that into light with the irregular price feature.
Cons
The only thing i dont like is the desktop version of market man its really tough to make changes in terms on turning items on and off for orders if this feature was available through the app for administrators that would be great!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
MarketMan - Solving a gap in the market
We've used it for a couple of years now, due to operational issues we've put it down and picked back up again when we can, now we're focusing on it's full capability again and hope to keep the momentum.
Pros
It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.
Cons
Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for money
We have problems when stock or sales do not sync properly or on time
Pros
This software is fast and easy to use and not heavy on any PC or any
Cons
The merging of sales and stock with light speed is not always accurate, maybe its programming from our side
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Great software program
Pros
How inventory can be setup. Storage areas help a lot in case i have to stop and come back to finish it later. It seems to be well thought out
Cons
not sure. at first it took some getting used to but before long i got the hang of it, sometimes with the help of support, who were always very helpful and accomodating
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
MarketMan Review- very useful
Very very good. Will recommend to any new jobs I get and to other in the industry
Pros
The simplicity of use and the customer service is brilliant. Never had a issue with them not being available
Cons
Some of the reporting can be merged into single products
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Marketman
Pros
The customer service team is amazing! They are always so responsive and also push for new features based on feedback! They really listen and I love working with team!
Cons
Sometimes there are little nuances you have to remember and duplicating things amongst multiple locations or items can be time consuming.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
My relationship with Market Man
Pros
I have been using this system for less than 6 months and even before I started using it I had already had an excellent relationship with the entire human team of this company.The ease of being able to capture recipes, invoices, inventory, orders is more than helpful and also that all this is in one is also a quality that it has and that helps us control the numbers."What cannot be measured, counted and weighed cannot be controlled" Chef Martin C Abraham
Cons
For this section the only thing I've had a hard time with is the Aloha integration as our setup is a bit confusing.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Great Product
excellent. Very happy
Pros
Easy To use and simple to navigate. Easy to train as well
Cons
Dashboard can be confusing. But I see improvements were made.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall a great program for keeping track of inventory.
Ease of counting and keeping track of all our inventory.
Pros
The simplicity of it. I think its really self explanatory and if you just keep using the program itself you will have a hang of it in no time.
Cons
Some times it doesnt always link with our POS system and it doesn't display our sales so it throws our usage of cups way off.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Best in class Restaurant Management Platform
My MarketMan experience has been a great one thus far. As the General Manager of a NYC based restaurant and bar, being able to effectively manage my inventory, ordering, and suppliers is a full time job. MarketMan makes my life easier on a daily basis. In my opinion, its the best restaurant management platform because it not only assists with inventory management, food costing, and supply ordering, but makes my entire operation more efficient and streamlined. I'm now able to plan and budget menu items, ingredients and preparations, keep track of my inventory and orders in real time, and view detailed reports about almost every aspect of my business.
Pros
The POS and quickbooks integrations make keeping track of sales stats as they relate to inventory very easy. The customer service team was quick and professional with getting my business set up and started. The food costing/price optimization tools have lead to a noticeable and meaningful cut in expenses since implementation. The inventory management (real time availability, par levels, easy ordering) features are fan favorites of my chef and kitchen manager.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Such an amazing Software
My experience so far has been great. They set it up for you and walk you through it all. It isn't overselling.
Pros
I love everything about the software. If you are thinking about buying this software, I HIGHLY recommend it. For any new restaurant business owner I urge you to get this software, and save yourself so much time on inventory, relying on your staff to do their job they get paid to do. This will save you so much time and you won't get the headache on relying on your staff to do it.
Cons
Nothing. As I said before, This software will save you....
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Great piece of kit that solves a lot of problems
Great initial calls with the team and looking forward to a long future together!
Pros
Marketman was recommended by both our (competing) POS vendors - not a common occurrence surely - as an essential part of the solution to our inventory problems. We absolutely had to check them out, and they were indeed the real deal. Love the reporting, ease of use, and the fact that unlike its main competitor it doesn't take 3-6 months to learn and use.
Cons
Can't think of any issues at the present time. Make it even more affordable for startups that are scaling, perhaps?
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Very happy with the system
Very good when kept up to date
Pros
Great support when needed during set up and on hoing
Cons
Building dish specs can be long winded and
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Outstanding platform
Very easy to use, needs a lot of work to set up but you would have that with any software
Once set up as long as it’s used correctly it will give you loads of information
Pros
Easy to use, lots of information that can been drawn from it regarding profitability of dishes
Stock valuation is now so easy
Saves a massive amount of time
Cons
I don’t think there is anything bad about the software