User Reviews Overview
About InviteReferrals
InviteReferrals is a cloud-based solution designed to help online businesses of all sizes manage customer referral programs through mobile applications and social sharing tools. Key features include campaign management, lead...
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
If You Intend to Run Viral Contests, InviteReferrals Will Deliver.
Pros
About usability, the interface is neatly designed and quite convenient to use.
About functionality, you have the basic features that you would expect in such a software package. You have enough options to customize how you want your campaigns to appear. You can choose the tasks you want your referrers to take to perform, set the type of rewards for each task they perform, add custom tasks, set notifications up, set integrations up. etc.
Using tools like this is a good way to get the benefits of expanding your reach and building your list at the same time. You can always access the leads you've acquired and even export the lists or automatically feed them into your email marketing software of choice.
There are tools for fraud prevention, referral testing, blocking participants, adding your team members, setting up a custom domain, etc.
For integration, InviteReferrals supports some of the most popular email marketing systems and CRMs out there, and it also integrates with Zapier, so you're in luck if that is important to you. InviteReferrals is quite robust and I only pointed out a few of the things you can do with it.
Although InviteReferrals has all these numerous features, it is still relatively easy to use. You don't have to spend minutes just to get one thing set up, although how easy you find it also depends on how tech-savvy you are as a person. With that being said, I hope this helps someone.
Cons
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page. The tab just kept refreshing itself; otherwise, no other problem that I noticed.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Excellent Referral System with InviteReferrals
I've been using InviteReferrals for several months now and I'm really pleased with the results. The customer service team is always available to help with any issues I may have, and the rewards system is a great way to incentivize customers to refer their friends and family. The setup process can take a bit of time, but the results are worth it in the end.
Pros
InviteReferrals is an excellent referral system that makes it easy to track, manage and reward referrals. The user interface is intuitive and easy to use, and the customer service team is always available to help with any issues. The rewards system is a great way to incentivize customers to refer their friends and family, and the reports are comprehensive and helpful in understanding the performance of the program.
Cons
The only downside of InviteReferrals is that the setup process can be a bit time consuming. The team is helpful in getting everything set up, but it can be a bit of a hassle for those who are new to the software.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Ok product, bad support
The support leaves a lot to be desired. Their tech support does not come online to help even for initial setup and we have to play email games. On top of that their tech staff seem to be inexperienced and in some cases very wrong in terms of what they assess is the problem with the integration. And asynchronous email support doesn't help the matter.
Pros
Many features seem useful until we try to use. We couldn't get custom email domain work from Amazon SES.
Cons
Email integrations do not work out of the box.
Top InviteReferrals Alternatives
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Data-Extraction and the analytics are top notch
I am still using InviteReferrals software because they are good.
Pros
Referral program is all good and everything but I would like to talk about the amazing feature of the data extraction and the analytics. When you start a referral program you want to see the customer engagement like the shares and the clicks also you might want to extract it. InviteReferrals provides you with that feature. They give you all the good tools to track the customer activity, so that if you are lacking in aspect you can improve it for better results.
Cons
The interface could have been better; else everything is at its best.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Detailed analytics and flexible platform
Pros
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
Cons
I wish they can provide multiple account management from a single dashboard (if there is such a thing available).
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Support team is really helpful
Pros
Their support team is really helpful, we were facing issues while running a campaign but they helped us in the quickest way possible.
Cons
No issues so far, though we would like to say thank you to the InviteReferrals team.
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
We are happy to choose InviteReferrals
Pros
InviteReferrals offers a comprehensive tool that helps us in attracting and engaging our old and new customers. We are happy that we are getting more conversions.
Cons
Initially, it was difficult to manage, but now everything is running seamlessly.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Our ROI Increases many folds.
Pros
The referral program lets us expand our customer base and sales. Further our return on investment increases many times without spending much on it.
Cons
Its implementation should be more simple as it becomes tricky sometimes to manage it.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Easy to setup and run
We ran many referral strategies :
Who will get the reward, at what price, what will you set on mails etc...
Then we installed InviteReferrals on our website with automation, using the Pixel hook they offer
Pros
Fully customizable (texts, colours, sizes, etc...)
You can test many strategies easily
Process of sending mails and Amazon coupons is very simple
Analytics : Shares, visits, etc...
Support is efficient and you contact them by Skype (screen sharing will be useful !)
Cons
I don't really remember of cons, but if I would say something, it's that at the beginning it can be difficult to run all by yourself. The better is to ask support.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Invite referals
Pros
Tell my friend and I earn some money for my family
Cons
My friend live all around the world but referal dont match for all my friend
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Good referral tool, but lacks advanced gamification
Pros
Allows us to keep all our referral related details in one place and access it whenever needed. The reports help us improve our referral programs.
Cons
It lacks advanced gamification functionality in the referrer rewarding feature.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Best tool to use for affiliate marketing
Pros
It’s the reporting feature that I like the most. It lets me keep track of my referrals at the click of a button.
Cons
I suggest adding an area in the dashboard displaying a list of contests running in the current month.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Increases our visibility and exposure
Pros
InviteReferrals’ referral campaigns help us attract and engage many new highly promising customers. This has increased our conversions.
Cons
Integrations were a little confusing. The support team helped us through.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Good referral tool
Pros
This tool allows us to keep all our referral related details in one place and access to it is very easily accessible and whenever needed.
Cons
I would love for an upgrade in the gamification functionality.
- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
A flexible and feature-rich tool
Pros
The tool has a lot of settings and customization options. This gives you good control over your referral program from the beginning till the end.
Cons
We faced some issues with webhooks. However, their technical support resolved it.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Good tool for referral marketing
Pros
The interface is clean. The tool is modern and has a plenty of features. It offers a seamless referral marketing experience.
Cons
Though the product is great it still has a few areas for betterment.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Customized Features is Top-Notch
Pros
We have started a referral program for the first time with the help of InviteReferrals, and their customized features supported us to establish it as per our requirements. Glad that we chose InviteReferrals.
Cons
Though it is simple to set up, it still requires some knowledge to create an effective referral campaign.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Motivates customer advocacy
Pros
InviteReferrals software helps to keep referrers motivated through its feature for rewarding them for different step-by-step events like sharing, registrations, mobile app installs, and sales.
Cons
Though support is quickly available, I wish I could be able to fix things by myself.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
InviteReferrals review
Pros
Customer service provides realistic solutions. The software has plenty of features. I’m particularly a fan of its phased incentivizing of referrers.
Cons
Sometimes certain API integrations take longer durations that expected. It’d be good if they reduce the time-taken.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
A variety of rewards to choose from
Pros
The tool allows rewarding our customers in a variety of ways. We reward customers with cash, loyalty points, and coupon codes for different campaigns.
Cons
This software will be the best if more integrations and customization options are added.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
We really like InviteReferrals
Pros
It has templates, flexibility, integrations, customizations and everything our referral program needs. The reporting also helps in improving ourselves.
Cons
So far we haven’t come across a problem that impacts our campaign’s performance.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Smooth and easy to use
Pros
InviteReferrals is super smooth and easy to use. We’ve been able to make a significant number of new customers since we started using it.
Cons
It would be better if they include more payment options for different geographic locations.
- Industry: Internet
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Great support
Pros
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations. The support team extends their hand whenever necessary.
Cons
Getting acquainted with the tool was difficult for us
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Delivers what it promises
Pros
InviteReferrals works in bringing you more customers and increasing your profits by leveraging the word-of-mouth promotion of your existing customers.
Cons
It would be great if they provide more third-party integration options.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Highly customizable and flexible
Pros
Almost anything in this software can be customized as per our needs. Any business looking for a referral program software would benefit from using it.
Cons
The interface gets a bit quirky, especially while handling downloads.