InviteReferrals Reviews

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews
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User Reviews Overview

About InviteReferrals

InviteReferrals is a cloud-based solution designed to help online businesses of all sizes manage customer referral programs through mobile applications and social sharing tools. Key features include campaign management, lead...

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Feature ratings

Value for Money
4.8
Features
4.6
Ease of Use
4.7
Customer Support
4.8

Browse InviteReferrals Reviews

182 of 182 reviews
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Ralph
Ralph
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/09/2021

If You Intend to Run Viral Contests, InviteReferrals Will Deliver.

Pros

About usability, the interface is neatly designed and quite convenient to use.

About functionality, you have the basic features that you would expect in such a software package. You have enough options to customize how you want your campaigns to appear. You can choose the tasks you want your referrers to take to perform, set the type of rewards for each task they perform, add custom tasks, set notifications up, set integrations up. etc.

Using tools like this is a good way to get the benefits of expanding your reach and building your list at the same time. You can always access the leads you've acquired and even export the lists or automatically feed them into your email marketing software of choice.

There are tools for fraud prevention, referral testing, blocking participants, adding your team members, setting up a custom domain, etc.

For integration, InviteReferrals supports some of the most popular email marketing systems and CRMs out there, and it also integrates with Zapier, so you're in luck if that is important to you. InviteReferrals is quite robust and I only pointed out a few of the things you can do with it.

Although InviteReferrals has all these numerous features, it is still relatively easy to use. You don't have to spend minutes just to get one thing set up, although how easy you find it also depends on how tech-savvy you are as a person. With that being said, I hope this helps someone.

Cons

The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page. The tab just kept refreshing itself; otherwise, no other problem that I noticed.

Maciej
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/02/2023

Excellent Referral System with InviteReferrals

I've been using InviteReferrals for several months now and I'm really pleased with the results. The customer service team is always available to help with any issues I may have, and the rewards system is a great way to incentivize customers to refer their friends and family. The setup process can take a bit of time, but the results are worth it in the end.

Pros

InviteReferrals is an excellent referral system that makes it easy to track, manage and reward referrals. The user interface is intuitive and easy to use, and the customer service team is always available to help with any issues. The rewards system is a great way to incentivize customers to refer their friends and family, and the reports are comprehensive and helpful in understanding the performance of the program.

Cons

The only downside of InviteReferrals is that the setup process can be a bit time consuming. The team is helpful in getting everything set up, but it can be a bit of a hassle for those who are new to the software.

Pratik
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
1
Customer Support
1

1
Reviewed on 03/03/2022

Ok product, bad support

The support leaves a lot to be desired. Their tech support does not come online to help even for initial setup and we have to play email games. On top of that their tech staff seem to be inexperienced and in some cases very wrong in terms of what they assess is the problem with the integration. And asynchronous email support doesn't help the matter.

Pros

Many features seem useful until we try to use. We couldn't get custom email domain work from Amazon SES.

Cons

Email integrations do not work out of the box.

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Bob
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/02/2020

Data-Extraction and the analytics are top notch

I am still using InviteReferrals software because they are good.

Pros

Referral program is all good and everything but I would like to talk about the amazing feature of the data extraction and the analytics. When you start a referral program you want to see the customer engagement like the shares and the clicks also you might want to extract it. InviteReferrals provides you with that feature. They give you all the good tools to track the customer activity, so that if you are lacking in aspect you can improve it for better results.

Cons

The interface could have been better; else everything is at its best.

Vijay
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

5
Reviewed on 13/08/2019

Detailed analytics and flexible platform

Pros

The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.

Cons

I wish they can provide multiple account management from a single dashboard (if there is such a thing available).

Mihir
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2021

Support team is really helpful

Pros

Their support team is really helpful, we were facing issues while running a campaign but they helped us in the quickest way possible.

Cons

No issues so far, though we would like to say thank you to the InviteReferrals team.

Dan
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/09/2021

We are happy to choose InviteReferrals

Pros

InviteReferrals offers a comprehensive tool that helps us in attracting and engaging our old and new customers. We are happy that we are getting more conversions.

Cons

Initially, it was difficult to manage, but now everything is running seamlessly.

Christi
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/09/2021

Our ROI Increases many folds.

Pros

The referral program lets us expand our customer base and sales. Further our return on investment increases many times without spending much on it.

Cons

Its implementation should be more simple as it becomes tricky sometimes to manage it.

Mehdi
Mehdi
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/08/2018

Easy to setup and run

We ran many referral strategies :
Who will get the reward, at what price, what will you set on mails etc...
Then we installed InviteReferrals on our website with automation, using the Pixel hook they offer

Pros

Fully customizable (texts, colours, sizes, etc...)
You can test many strategies easily
Process of sending mails and Amazon coupons is very simple
Analytics : Shares, visits, etc...
Support is efficient and you contact them by Skype (screen sharing will be useful !)

Cons

I don't really remember of cons, but if I would say something, it's that at the beginning it can be difficult to run all by yourself. The better is to ask support.

ivana
ivana
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2019

Invite referals

Pros

Tell my friend and I earn some money for my family

Cons

My friend live all around the world but referal dont match for all my friend

Chris
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2022

Good referral tool, but lacks advanced gamification

Pros

Allows us to keep all our referral related details in one place and access it whenever needed. The reports help us improve our referral programs.

Cons

It lacks advanced gamification functionality in the referrer rewarding feature.

Faris
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2021

Best tool to use for affiliate marketing

Pros

It’s the reporting feature that I like the most. It lets me keep track of my referrals at the click of a button.

Cons

I suggest adding an area in the dashboard displaying a list of contests running in the current month.

Michelle
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/10/2021

Increases our visibility and exposure

Pros

InviteReferrals’ referral campaigns help us attract and engage many new highly promising customers. This has increased our conversions.

Cons

Integrations were a little confusing. The support team helped us through.

Helena
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/03/2022

Good referral tool

Pros

This tool allows us to keep all our referral related details in one place and access to it is very easily accessible and whenever needed.

Cons

I would love for an upgrade in the gamification functionality.

Kartik
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/02/2022

A flexible and feature-rich tool

Pros

The tool has a lot of settings and customization options. This gives you good control over your referral program from the beginning till the end.

Cons

We faced some issues with webhooks. However, their technical support resolved it.

Muhammad
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2021

Good tool for referral marketing

Pros

The interface is clean. The tool is modern and has a plenty of features. It offers a seamless referral marketing experience.

Cons

Though the product is great it still has a few areas for betterment.

Damita
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2021

Customized Features is Top-Notch

Pros

We have started a referral program for the first time with the help of InviteReferrals, and their customized features supported us to establish it as per our requirements. Glad that we chose InviteReferrals.

Cons

Though it is simple to set up, it still requires some knowledge to create an effective referral campaign.

Dianne
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 13/10/2021

Motivates customer advocacy

Pros

InviteReferrals software helps to keep referrers motivated through its feature for rewarding them for different step-by-step events like sharing, registrations, mobile app installs, and sales.

Cons

Though support is quickly available, I wish I could be able to fix things by myself.

Harry
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2022

InviteReferrals review

Pros

Customer service provides realistic solutions. The software has plenty of features. I’m particularly a fan of its phased incentivizing of referrers.

Cons

Sometimes certain API integrations take longer durations that expected. It’d be good if they reduce the time-taken.

Shaffi
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2021

A variety of rewards to choose from

Pros

The tool allows rewarding our customers in a variety of ways. We reward customers with cash, loyalty points, and coupon codes for different campaigns.

Cons

This software will be the best if more integrations and customization options are added.

Samuel
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2022

We really like InviteReferrals

Pros

It has templates, flexibility, integrations, customizations and everything our referral program needs. The reporting also helps in improving ourselves.

Cons

So far we haven’t come across a problem that impacts our campaign’s performance.

Elmer
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2021

Smooth and easy to use

Pros

InviteReferrals is super smooth and easy to use. We’ve been able to make a significant number of new customers since we started using it.

Cons

It would be better if they include more payment options for different geographic locations.

Max
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/11/2021

Great support

Pros

The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations. The support team extends their hand whenever necessary.

Cons

Getting acquainted with the tool was difficult for us

Steven
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2022

Delivers what it promises

Pros

InviteReferrals works in bringing you more customers and increasing your profits by leveraging the word-of-mouth promotion of your existing customers.

Cons

It would be great if they provide more third-party integration options.

Ephrem
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 31/12/2021

Highly customizable and flexible

Pros

Almost anything in this software can be customized as per our needs. Any business looking for a referral program software would benefit from using it.

Cons

The interface gets a bit quirky, especially while handling downloads.

182 reviews