Buddy Punch Reviews

Pros

Intuitive ,and a much cheaper option than Toggle which we have tried in the past ,and they completely avoided the per user billing system,which I find very ridiculous.
Buddy-punch provides my team with an easy to use clock based punch in/punch out time management application, which didn't require a fingerprint scanner and still works. Buddy-punch has generally given us value for our money.

Cons

Anytime our employees have failed to sign in , they get multiple email notifications which some have found to be very pestering.

Pros

The way I can log in from different places when I am not in the office and attending events.

Cons

I wish it was integrated with our mycase.

Pros

It makes it easy for me to view and edit time cards as needed. I also like how I can create different categories for employees to clock in under.

Cons

My employees have a terrible time with Buddy Punch. The app does not work on a couple of their phones. When they do punch in on the computer, the buttons don't function like they're supposed to. For instance, they try to punch in and edit time, but it just punches them in and doesn't allow them to edit their time. It has also automatically punched an employee out five minutes after punching in (they did not punch out).

Pros

Customer Service - [SENSITIVE CONTENT] assistance is AWESOME

Cons

Cannot add a new hirer in the system on a day when PTO accruals is applied. So if new employee comes on board I have to wait until after

Alternatives Considered

ADP TotalSource

Reasons for Switching to Buddy Punch

Cost & Service

Pros

I appreciate how easy the site is to navigate and how I am able to see all the most important information on the front page. Clocking in and out takes only a second with the click of a button.

Cons

I have heard some complaints about the mobile app, but the website works perfectly.

Pros

fast efficient, Associates find it really easy to use

Cons

internet or data needed sometimes it takes a while to zero in on specific shifts when validating

Pros

I love the ease of using the time clock anywhere you are. I work from home or from vacation I can clock in from my laptop from my home desk or from my cell phone.

Cons

I have yet to find anything I do not like about the time clock

Pros

Ease of use and intuitive functionality.

Cons

About 1/3 times that I clock in or out, I'm given a gps error and have to go back and try again.

Pros

GPS Location at time of Punching In/Out

Cons

I use the daily time report and it would be more efficient if it totaled this report by Employee

Pros

Easy to use for clocking in and out for all of us

Cons

We like the Buddy Punch for daily use!!!

Pros

I can see at any point and time when an employee punchedin or out daily, payroll period, monthly total hours etc.

Cons

I really wish under reports that I can pull a report such as when did each employee start working for the company. To be able to pull a report showing each employee with other HIS reporting information that is used for various information

Alternatives Considered

ADP Workforce Now and Workday Payroll and Workforce Management

Reasons for Choosing Buddy Punch

Out dated and we were using a couple different systems to do what we can with Buddy Punch. Your software was very user friendly and easy to learn and set up.

Reasons for Switching to Buddy Punch

we looked at 4 other systems as well. I have personally worked with ADP Workforce(would not work for our needs), WorkDay (not user friendly), ADP could not track driver and other projects that we were looking for. You gave the option of several ways of tracking our field employees if need be such and satellite per stop, per driver etc.

Pros

Ease of use, for both employees and managers. The phone app with the clock in/out feature makes this the easiest for our company.

Cons

No cons so far, and I've been using it for almost a year now.

Alternatives Considered

Paylocity

Reasons for Choosing Buddy Punch

Not satisfied and knew there was an easier way to do this.

Switched From

Paylocity

Reasons for Switching to Buddy Punch

User-friendly and ease of use. Barely any training required for this as it's self-explanatory.

Pros

Support for users and product development is top notch. Best support ever experienced.

Cons

Kiosk punching is great, but the additional step to submit the kiosk timecard is time consuming for the supervisor/managers.

Alternatives Considered

ClockShark

Reasons for Choosing Buddy Punch

The other product didn't properly track PTO and the reports were not sufficient to manage the HR component of staffing. Late/missed punch ins were not available. Online access for managers wasn't available.

Reasons for Switching to Buddy Punch

The support and wiki documentation available. Flexible PTO creation and tracking.

Pros

Buddy Punch is easy to set up and use. Once staff is set up in Buddy Punch they are able to manage their time cards with min assistance. We have used the facial recognition and the scan code- The facial recognition works the most consistently. It is pretty self explanatory for staff to be able to put in PTO for approval and add notes if they need a time adjustment because they forgot to time in or out. There are several reports we use including the location worked, pto, and the location of timing in or out. We had staff that would time in or out from their car on their phone when they were to time in and out on the computer. We were able to monitor that and reinstruct the staff.

Cons

When an employee needs to be removed from the active payroll it takes a few weeks for the persons name to be moved to the inactive list. We tried using the QR codes for timing in and out but the staff would forget their card, the computer would not recognize the card or if their was a poor light, it would be difficult to get it read.

Pros

The ability to control what employees are able todo like adding time that was forgotten some employees require an approval so i am able to confirm they're where bouts prior to approval. Its very easy for me to go in and add or fix employees time.
I also like that i can turn the gps tracker on and off.
I like the ability to track where employees are Because prior to this app we had an employee who was being dishonest about where they were and it cost is money when it came to billing customer.

Cons

Wish i could print all the time sheets for the employees at once instead of having to individually print each employees time card from excel.
Its a Minor inconvenience but ot would save time

Pros

It has a very simple interface, easy to punch in and out as well as check timecards. I think both the desktop version and the smartphone version were well-designed. It doesn't try to do too much and make things complicated, since the main purpose is just to clock in and out, and it efficiently allows the user to do exactly that.

Cons

I don't really have any complaints. Maybe the only thing I don't like is that any time I have to make an adjustment (perhaps I forgot to clock out and it automatically logs me out after 11 hours, or I have to adjust a past day's time) it keeps it at "pending" and requires approval from my supervisor. This makes sense, but I'd make one exception- If I'm adjusting the time stamp to shorten my hours, I think it would make sense to not require supervisor approval. Obviously an employee suddenly changing their clock-in times to appear longer should require a supervisor's approval, but shortening the time seems to me like it shouldn't need approval. Or, allowing the employer to decide the settings to assign which situations do or do not need supervisor approval (or perhaps this is already the case and my employer just set it up this way, I'm not sure).

Pros

Good design

Easy to use

Intuitive

Focused on employee punching in and out. No gimmicks you have to do, no hoops you have to jump through to get it going.

Cons

People can only be automatically punched out after X hours. Not X and a half or X and a quarter. But you set the X so I got that going for me which is nice.

Pros

I like that there a very little functions, meaning that the software is simple to navigate and understand. I also prefer being able to see my time cards for my own personal use instead of having to ask the administrator for the information that I am looking for.

Cons

Instead of having to 'punch out' and then back into another category (i.e. from Regular Time to Lunch and/or Paid Break) the user should be able to simply select the area they wish to punch into and then a pop-up menu provides two options 1. Punch In? 2. Punch Out? and that would simplify the use of time cards. Additionally, having email reminders for regular lunch and break times could be a beneficial feature for some users.

Pros

Update timecards anywhere, easy to add, remove, update employees, several reports that export easily.

Cons

None

Pros

Our employees have little trouble using this method for time tracking and have given us limited to no complaints.

Cons

I can't really say there is a "least" like about this software, which I guess is the best you can hope for as a software.

Pros

What I like the most about the software is that it allows my employees to allocate their time to different locations which improves Job Costing Accuracy. I would like it if it were easier to log more than one location for the day without having to actually clock out.

Cons

I dislike that we continually have issues with people not being able to clock out. They try, but it doesn't work. I've looked over the settings and everything. Also, it would be great if I could print all of the individuals reports without going in and selecting, then deselecting, and selecting a new employee. Basically, I would like to print each employees time card on it's own page at the click of a button.

Pros

I like Buddy Punch because it is web based and the app is also a plus. Easy to access and a great way to keep up with time and PTO.

Cons

My least favorite part is that it is sometimes hard to navigate if you are in a hurry. You have to go back to screens once you enter information. If you have to enter information on an employee several times you have to either hit the back arrow or search for their information again to proceed with the entry.

Pros

Ease of use, setup is user friendly, tech support is quick and helpful.

Cons

Items that could be improved:
1.) Allow more than one account Manager.

2.)Allowing Account Admin(s) or Manager(s) to make exceptions to punch out rules. I like to have to rules in place, but every once is a blue moon an employee may have permission to punch in early or come back to work early and I want to have access to make exceptions without having to completely remove the rule.

3.) Every once in a while the punch in and out feature is glitchy and doesn't work. Not a common problem, but it does happen sometimes.

Pros

Easy to use for admins and employees
Concise reports
Archiving of data is permanent while a paying customer (never lose past timecards)
Reasonably priced

Cons

Wish there were better customization options for hour categories (i.e. floating holidays, Jury Duty, etc.)
App for I phone needs improvement (can only view who is punched in currently)

Pros

Accurate punches as well as the ability to go back and edit your punches

Cons

I would like an app. That way I can clock in on the road easily without a website.