Resource Guru Reviews

Pros

- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast

Cons

- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.

Pros

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Cons

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

Alternatives Considered

Asana

Switched From

Google Docs

Pros

It carries pretty much all information from basic tools to company processes and should be able to find data/ information with simple keys.

Cons

Nothing much. I just wish if we are to click on it from a new tab, it would easily open it on there and not have to open two tabs at same time. Doesn't really make that much sense.

Pros

Nothing at all. It has no redeeming qualities.

Cons

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't highlight those that are short- you have to hover to see remaining time but that function doesn't work properly, resulting in multiple clicks to get it to trigger. Colour by project doesn't actually do it, I'm on 6 projects yet only see 2 colours. Can push to calendar but not pull- useless function as meetings are booked in calendar to allow invites, you want guru to pull that data in to autofill. Though it is web based it is impossible to use on a mobile. The popups are always off screen, making it impossible to use - mobile friendly websites have been around for a very long time, lazy to not have it here, particularly as would allow people who are on the road to log their time on he go.

Not worth the hassle even if free.

Pros

functionality, ease of use, visibility and the way we're able to allow access to certain functions

Cons

would be nice to have a search function to look up past and future information

Alternatives Considered

Calendly, SimplyBook.me and HubSpot CRM

Reasons for Switching to Resource Guru

RG was highly recommended by a few of our colleagues

Pros

Differentiating the projects with multiple colours and maintaining all sort of slots in a calendar view makes it easier for a big picture. I really like the model popup with all the details when click on any slot.

Cons

I'm not an Admin user so I'm not familiar with all the functionalities available. So, I'm not able to think of any at the moment.

Pros

The tool is brilliant if you want to use for your day to day scheduling work . It lets you book resources and also see what projects they are currentls working on . It has an option to see what each individual expertise is .

Cons

it hangs sometimes but thats normal & also owner is not always notified if someone has made a change to a schedule

Pros

Qucik and easy in all features and good reports

Cons

That we cannot get rid of the "8h per day" tag on each and every booking mark on the agenda.

Pros

It impacts how we can properly manage our schedule, projects and people. We can easily track whose available for project assigning, whose on leave and what time our people is available.

Cons

Maybe if RG can adopt holidays all over the world so we don't need to manually input them

Pros

Easy to customise and filter. Easy to see where your pinch point are in the future and to adjust to retain an accurate reflection of your team's activities.

Cons

Some colour contrast - sometimes not easy to see the details

Pros

Resource Guru is a very clean-looking software that provides an ease of use unlike I've seen in other products. No training was required to bring my team online with the software, much of it is intuitive. I appreciate the professional look and feel as well as the simplistic interface. Filtering is something that is crucial to our business, and while I love the functionality of it there is definitely room for improvement. Through implementing small workarounds we were able to bring this software online for a team of over 100 field service engineers with very short turnaround (less than three weeks of overlap between the old software and Resource Guru).

Cons

While Resource Guru provides a clean and simple software, at times I find it too simple. There are some features that are built in some places but not others. For example I have the option of custom tags for filtering Resources. I can build out a filter for region, city, desired schedule, skillets, or even favorite food if I want to. However, none of this applies to Projects. I would love to be able to filter projects by region, city, state, or custom tags like skillset and software required. It seems to me that the exact same functionality could be copied and pasted over to Projects.

There are other minor tweaks to be made, like exiting a window. Sometimes I am met with an "are you sure you want to exit" window because I'm currently editing something, but more often than not I am allowed to simply click outside the window or hit escape and all of the editing in progress is lost.

Furthermore, it would be nice to be able to input repeating holidays or events. For example, New Year's Day is always on January 1st. Why do I have to scroll forward and manually input this holiday every year? It would be great to just set it and forget it.

Another addition I would love to see is the ability to mark jobs/projects as tentative or unconfirmed. This could be in the form of a checkbox that adds a gradient to the job so it looks different than the rest. Something simple to differentiate it from confirmed projects is all I'm looking for.

Alternatives Considered

Resource Management

Reasons for Choosing Resource Guru

Resource Guru offers a more professional looking service with the ability for our field engineers to sync their schedule to their own calendar service.

Pros

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

Cons

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

Pros

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

Cons

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

Alternatives Considered

Saviom

Reasons for Switching to Resource Guru

Chose Guru for the cost and ease of use and setup.

Pros

It looks great, the daily update emails are really helpful, it's very easy to use and the reporting is incredibly useful

Cons

I wish there were more features, especially around putting in (and being able to export) a project timeline with milestones. This would mean you could see the duration of a project and its different phases, then see all the resources booked underneath. I would also love a mobile app!

Alternatives Considered

Smartsheet

Reasons for Choosing Resource Guru

Float's pricing structure is ridiculous - there is no help for a small company

Switched From

Float

Reasons for Switching to Resource Guru

Resource Guru is intuitive and pleasant to use. it's also much easier and makes more sense.

Pros

Intuitively easy to use, good usage of colors to present a quick glance of resource versus objectives deliverables

Cons

Integration with existing calendars, tools may not be smooth and sometimes not synced.

Alternatives Considered

Trello, Microsoft Teams and monday.com

Reasons for Switching to Resource Guru

Good usage of colors to present information quickly

Pros

Can't believe how cheap this software is and all the built in capabilities! It's great, we are a team of 7 and this has helped us with our project management bookings.

You can clearly see what work is booked in over the weeks/months and allows you easily to move stuff round.

Cons

I would like there to be an option to have specific colours per clients. It would also be good if it retained hours per project. For example we have big animation projects in that are broken down into sketches, moodboard, animation etc and would be good to have some sort of log if the time gets moved.

Pros

The ease of use. It's helped me create buy-in among other departments internally with regards to schedule-driven process, whilst enabling everyone to maintain a proactive view on our resourcing capabilities (which ultimately informs everything else from our commercial functions, employment plans, etc).

Cons

I'd maybe tidy-up the 'Project' and 'Clients' tabs a little bit. Maybe introduce some filters to help you search for groups of each? That's about my only complaint, and it's not a big one by any means.

Pros

Scheduling is really easy to do on the web version, I can book, amend or cancel resource in a matter of moments and easily drop and drag to move things around.

Cons

The mobile version on web browser can be a little clunky, it would be good to have an app version to make checking scheduling on the go (whilst at external meetings etc) easier to use, the same for booking resource on the go, its almost impossible to do so on mobile

Pros

Ease of scheduling and color coding to identify the job owner.

Cons

Differentiating between confirmed file and unconfirmed files;
Unable to sort resources by experience level
Unable to view staff capacity in one shot - We didn't sign up for reports so that may likely be the reason.
Unable to color code by client and also by booker

Pros

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

Cons

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Pros

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

Cons

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

Pros

The filtering capabilities allows different user roles to manage their teams easily and also find relevant skills in the agency. Many people have hidden skills and talents and having them searchable allows us to tap into these.

Cons

I would like to see more API integration efforts made into other applications.
I would like to see workflow triggers to handle people picking up work (validation) or not picking up work because they haven't been briefed in (trigger notification to manager) to help actually manage the validation of the acceptable of work by the individuals instead of having to follow up. This would remove a lot of chasing and admin.

Pros

This program has been a vital part of out organization. I use this every day to schedule all of our resources for all of our projects and even PTO. We then download this information and use it to help forecast our revenue. It is incredibly easy to use and manipulate. The Beta is amazing!

Cons

I would like it if you could add a rate to each booking. That would make it easier to forecast revenue. Other than that, the product is great!

Pros

Easy to use, helpfully displays list of tasks for the day and week. easy to amended if the work flow changes, and keep track of work done and what is lined up next.

Cons

The only con that comes to mind is that unless you have schedule open in Brower your are not notified is anything is add or removed on the day you are work.

Pros

I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!

Cons

I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.