User Reviews Overview
About Ringover
Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivit...
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- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
A simple and powerful tool
Helps me a great deal get my calls through.
Pros
The integrations, the click to call feature, power dialer and the customer service
Cons
The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins
After a dropped call, you continue to hear the other person’s recorded voice in loop.
Response from Ringover
Hello Shishir,
Thanks for sharing your feedback with us. We're glad to know that you found Ringover to be a simple and powerful tool!
We have noted your comment regarding dropped calls to specific countries. Can you send us more details at [email protected] when convenient?
Regards,
Team Ringover
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
How is ringover on a daily usage
Pros
I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.
Cons
That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.
Response from Ringover
Hello Daniela,
Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team!
Good day and see you soon !
The Ringover team
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Good VoIP service
It completely replaced our previous VoIP service and we are much better with RingOver.
Pros
Really easy to use and setup for a team.
Cons
Sometimes it breaks and there have been a few shortages in the past few months.
Alternatives Considered
AircallReasons for Choosing Ringover
We were not happy with their service.Switched From
AircallReasons for Switching to Ringover
We had a bad experience with Aircall beforeResponse from Ringover
Hello Jose,
Thanks for taking the time to share your positive review. We are so proud to have you as a client!
Feel free to reach out to our support team at [email protected] for any assistance needed.
Team Ringover
Top Ringover Alternatives
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Experience on Ring Over
The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.
Pros
The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype
Cons
the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe
Response from Ringover
Hello Emin,
Thanks for taking the time to share your feedback!
We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business.
We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations.
Thanks again for choosing Ringover. We look forward to continue working with you!
Regards,
Team Ringover

- Industry: Chemicals
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Ringover is a software that businesses can use to manage their communication, which is based...
Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.
Pros
Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.
Cons
There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them
Response from Ringover
Hello Aman,
Thanks for taking the time to leave this comment.
We are happy to learn that you enjoy our solution and, that you enjoy our various integrations.
We are also sorry to hear that you have experienced some mild disruptions with Ringover.
Should you experience any issues at some point, please feel free to email us at [email protected], and our support team will be more than happy to assist you!
We wish you a pleasant day!
Best regards,
The Ringover Team.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Application and high uptime
Great, Easy and Transparency.
Pros
We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.
Cons
There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.
Response from Ringover
Hello Santosh,
Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone.
Regards,
Team Ringover
- Industry: Internet
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Easiest Phone Provider System through the App and Web
The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.
Pros
The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!
In addition, the service has the option to integrate with CRM include custom built systems through the API
Cons
I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.
Response from Ringover
Hello James,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you !
Have a good day !
Regards,
Team Ringover
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Remote Work Made Easier
Because of Ringover I found another remote work for me. This app gives opportunities for work not just locally but even internationally because ofthe remote access it provides. So grateful there's an app like this!
Pros
What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!
Cons
Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.
Response from Ringover
Hello Kit,
Thanks for leaving such wonderful feedback.
We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you!
Regards,
The Ringover Team!
- Industry: Telecommunications
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Ringover Review
I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.
Pros
Free Calls Internationally
Unlimited video users
Unlimited video time
SMS
Cons
I haven't discovered anything I don't like
Response from Ringover
Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team!
Regards,
Team Ringover
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great for training and international calls
Pros
Being able to listen into calls for training purposes is very useful and really helps our training scheme
Cons
Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though
Response from Ringover
Hello Jack,
Thank you for your feedback. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !
The Ringover team
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Do not buy. There are so many better products out there.
Pros
The soft phone feature. And nothing else.
Cons
The cunning cancellation policy and hopeless customer Support.
Response from Ringover
Dear Asanka,
We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases.
Do not hesitate to send us your comments by contacting us at [email protected]. We will be able to discuss and find a solution to your problems.
Have a nice day !
The Ringover team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great Call Center App
We have had a great experience with Ringover so far.
Pros
Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.
Cons
We have had sporadic connectivity issues but the have been promptly resolved
Response from Ringover
Hi Luis,
Thanks for your wonderful review!
Our whole team is happy to work with you.
If ever you need some additional advice on how to reduce connectivity issues , please reach out at [email protected].
Regards,
Team Ringover
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Ringover
'i'm using ringover to contact my clients
Pros
Very fast, i find it very pratical and easy to use, this software is very useful for my job
Cons
Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work
Response from Ringover
Hello Ismail,
Thank you very much for your review. We are happy to see that you are satisfied with our solution. Your comments are taken into account, so we can improve our product even more.
Have a good day and see you soon.
The Ringover Team
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
using this software having fantastic exprince
sometimes it makes a problem. I think future update its will be alright. my experience in this application is so friendly overall.
Pros
it is superb!
it makes it easy for my work, I contact a lot of person with use it.
Cons
I feel so apeshit on this. The least version this has powerful.
Response from Ringover
Hello, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
GMD
full package for when our sales people make sales calls.
Pros
Very easy interface.
Good accelerated work features E.G quick dial
Simple
Cons
The set up could have been a little bit easier.
Response from Ringover
Hello Callum, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Ringover satisfaction
Pros
Easy to use !
I can have it on computer and phone too !
Cons
When there is a bad wifi it's a bit complicated to hear the other party.
Response from Ringover
Hello Zakaria,
Thank you for your positive feedback. Our solution is regularly improved so you don't encounter any problem.
See you soon,
The Ringover team
- Industry: Utilities
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Great product, functionality and at a great price
I prefer it to zoom for video calls, it integrates with my calendar and it easier for visitors to attend.
The call out funtionality is brilliant, again so simple.
Pros
It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.
Cons
For me the service is perfect, I haven't come across any issues.
Response from Ringover
Hello Jonathan, thank you very much for your review. We are happy to see that you are satisfied with our service with us. Your comments are taken into account, and we will make sure we improve even more.
Have a good day and see you soon.
The Ringover Team
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Nice concept and system
The calls are quality. Sometimes to some places there is a little bit of lag. But I am very happy with the experience.
Pros
Easy to use, and a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.
Cons
Sometimes I have problems with the conexion. Only that.
Response from Ringover
Thanks for sharing your thoughts on RingOver! We are glad to know you had a great experience working with our customer support personnel.Your feedback makes it even easier for us to continue improving our service quality so thanks again for that! Looking forward to working more with you in the future!
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Excellent Product
definitely brining the office to home environment, recording of calls save taking notes.
Pros
Excellent account management . good service quality and ease of use
Cons
Not much I dislike only a slight delay but not that noticable.
Response from Ringover
Hello Karen,
Thank you for your great comment! We hope you enjoy our solution for a long time to come!
Have a nice day,
The Ringover team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Very good product for sales pros
Cold calling is way easier with Ringover and to keep track of the calls history if a good feature too
Pros
Friendly user interface - great UX - Not expansive
Cons
Need to sign on very often or no reception of the call
Response from Ringover
Hello Hamza,
The quality of customer service and the ease of use are one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !
The Ringover team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
RIngover review
Uses ring over to contact customers.
Pros
Product is very easy to use. Simple and efficient
Cons
Sometimes I like to not have to switch between dashboard to see other details but not a big deal.
Response from Ringover
Hello Ben,
Thanks a lot for taking the time to share such lovely feedback! We are proud to know that you have found Ringover easy to use.
Looking forward to working more with you :)
Team Ringover
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Perfect for the price
Pros
The pricing is perfect for what you get. Lot of nice features.
Cons
The last version had some tweaks that was a bit regressive but they corrected it
Response from Ringover
Hello Antoine,
Thanks for leaving such wonderful feedback.
We are happy to learn that you're enjoying using our solution.
Looking forward to continuing working with you!
Regards,
Ringover Team
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Excellent
Excellent
Pros
Great service, easy to use, mobile compatibility and reporting tools
Cons
The service should be all-inclusive across all countries rather than a select few landlines.
Response from Ringover
Hi Rishi, thanks for leaving such awesome feedback! We hope you continue to enjoy using RingOver and we would do all we can to ensure you receive the very best! Thanks again :)
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great service
Pros
Integration with Pipedrive, call recording, missed call notification .
Cons
really nothing I can think about at the moment
Response from Ringover
Hello Gerald, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Streamlines communications
Pros
It had such a positive impact on our business
Cons
Nothing at the moment as it does exactly what it was sold to do.
Response from Ringover
Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us.
Have a good day and see you soon.
The Ringover Team