Ringover Reviews

Pros

I am very satisfied with ringover in addition to the intuitive console,
The application also allows me to call and retrieve all my calls abroad with a simple WIFI connection.

Cons

t's hard to say what I didn't like about RINGOVER
because I really believe that all is well.
Can be the price "not expensive enough"

Pros

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Pros

make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.

Cons

There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.

Alternatives Considered

Aircall

Reasons for Switching to Ringover

For the princing cheapier.

Pros

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Cons

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Pros

Easy to use : I could set up my call center in a few hours
Many functionalities and reports available
Zendesk integration for my customer service management

Cons

I could not easily create a bilingual call center

Alternatives Considered

Aircall

Reasons for Switching to Ringover

Cheaper with more features and funtionalities

Pros

The integrations, the click to call feature, power dialer and the customer service

Cons

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins

After a dropped call, you continue to hear the other person’s recorded voice in loop.

Pros

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Cons

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Pros

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!

In addition, the service has the option to integrate with CRM include custom built systems through the API

Cons

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Pros

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Cons

I haven't discovered anything I don't like

Pros

Being able to listen into calls for training purposes is very useful and really helps our training scheme

Cons

Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though

Pros

Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.

Cons

We have had sporadic connectivity issues but the have been promptly resolved

Pros

it is superb!
it makes it easy for my work, I contact a lot of person with use it.

Cons

I feel so apeshit on this. The least version this has powerful.

Pros

Couldn't be easier to use. Recommendable.

Cons

As any software, issues will eventually happen, but the support is pretty quick when it comes to getting issues resolved.

Pros

They can provide phones in multiple countries, easy tool, does what it is suppose to do.

Cons

12 month commitment, very bad customer service. I expected a monthly plan like any other competitors, turns out they grab you and even if you tell them you thought it was monthly, they literally don't reply to you and only ask you to pay. Impressed by how bad they handled it.

My overall experience?
Shitty, there you go. The least you could have done was to understand my frustration and educate me on how you don't provide monthly plans, and everything is committed to 12 months. Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies. Won't be recommending it, hope I don't have to use this service again. For sure will go with a competitor next time.

Pros

It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.

Cons

For me the service is perfect, I haven't come across any issues.

Pros

Ringover has been a huge help for us whist we remotely onboard new employees, it has allowed employees to make calls from their desktop and mobile whilst giving me the ability to listen into live calls to provide feedback whist in training.

Cons

How easy it was to use, user-friendly interface and the live listening function

Pros

Useful and easy-to-use software for our commercial calls

Cons

The price per licence is high for our size.

Pros

Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.

Cons

So far.everything is working exactly as we need it to.

Pros

The software has made my transition into working life so smooth and easy! I use this day in and day out to make calls and can’t recommend it more!

Cons

I can’t fault the software and as of yet every thing is running smoothly!

Pros

The pricing is perfect for what you get. Lot of nice features.

Cons

The last version had some tweaks that was a bit regressive but they corrected it

Pros

Great service, easy to use, mobile compatibility and reporting tools

Cons

The service should be all-inclusive across all countries rather than a select few landlines.

Pros

Easy to use, affordable and most important it works nicely

Cons

Sometimes it has some interference or bad signal

Pros

It had such a positive impact on our business

Cons

Nothing at the moment as it does exactly what it was sold to do.

Pros

The ease of use, set up and the range of countries covered to be able to call instantly.

Cons

There was an issue at the start where I was unable to receive calls but the Ringover team acted fast to resolve this and everything has been going well since then.

Pros

A record of all the entrant calls is kept.

Cons

We haven't used your solution enough yet.