Ringover Reviews

Pros

The integrations, the click to call feature, power dialer and the customer service

Cons

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins

After a dropped call, you continue to hear the other person’s recorded voice in loop.

Pros

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Pros

Really easy to use and setup for a team.

Cons

Sometimes it breaks and there have been a few shortages in the past few months.

Alternatives Considered

Aircall

Reasons for Choosing Ringover

We were not happy with their service.

Switched From

Aircall

Reasons for Switching to Ringover

We had a bad experience with Aircall before

Pros

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Cons

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Pros

Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.

Cons

There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them

Pros

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Cons

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Pros

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!

In addition, the service has the option to integrate with CRM include custom built systems through the API

Cons

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Pros

What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!

Cons

Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.

Pros

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Cons

I haven't discovered anything I don't like

Pros

Being able to listen into calls for training purposes is very useful and really helps our training scheme

Cons

Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though

Pros

The soft phone feature. And nothing else.

Cons

The cunning cancellation policy and hopeless customer Support.

Pros

Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.

Cons

We have had sporadic connectivity issues but the have been promptly resolved

Pros

Very fast, i find it very pratical and easy to use, this software is very useful for my job

Cons

Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work

Pros

it is superb!
it makes it easy for my work, I contact a lot of person with use it.

Cons

I feel so apeshit on this. The least version this has powerful.

Pros

Very easy interface.
Good accelerated work features E.G quick dial
Simple

Cons

The set up could have been a little bit easier.

Pros

Easy to use !
I can have it on computer and phone too !

Cons

When there is a bad wifi it's a bit complicated to hear the other party.

Pros

It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.

Cons

For me the service is perfect, I haven't come across any issues.

Pros

Easy to use, and a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Cons

Sometimes I have problems with the conexion. Only that.

Pros

Excellent account management . good service quality and ease of use

Cons

Not much I dislike only a slight delay but not that noticable.

Pros

Friendly user interface - great UX - Not expansive

Cons

Need to sign on very often or no reception of the call

Pros

Product is very easy to use. Simple and efficient

Cons

Sometimes I like to not have to switch between dashboard to see other details but not a big deal.

Pros

The pricing is perfect for what you get. Lot of nice features.

Cons

The last version had some tweaks that was a bit regressive but they corrected it

Pros

Great service, easy to use, mobile compatibility and reporting tools

Cons

The service should be all-inclusive across all countries rather than a select few landlines.

Pros

Integration with Pipedrive, call recording, missed call notification .

Cons

really nothing I can think about at the moment

Pros

It had such a positive impact on our business

Cons

Nothing at the moment as it does exactly what it was sold to do.