Striven Reviews

Pros

Integration of an Accounting System, CRM, Customer Portal and electronic data filing system.

Cons

While they are consistently making marked improves ever couple of months to the user interface, there's still quirky things in various modules that aren't as intuitive as they could be.

Alternatives Considered

Zoho CRM and HubSpot CRM

Reasons for Choosing Striven

QB was one dimensional and we need to update our internal process, improve record retrieval and retention and improve or sales departments close ratio--no of which QB had a solution.

Switched From

QuickBooks Enterprise

Reasons for Switching to Striven

Value, customer support and ease of use.

Pros

Speed, security, friction-less user interfaces, presentation, compatibility across browsers and Operating Systems. Support for all divisions, branches, and multi site complexity.

Cons

Not much, anything that was missing can be handled with Agile speed to market with new releases or custom changes.

Alternatives Considered

Dynamics 365

Reasons for Choosing Striven

We switched from Salesforce.com because of price and flexibility, we switched from Quickbooks because of complexity they couldnt handle-- Striven handled Lead Management (SFDC) and handled Accounting (ERP) seamlessly.

Switched From

Dynamics 365

Reasons for Switching to Striven

Cost and quality, then speed and support locally, to the very nimble , agile project implementation teams. Online training and remote assistance was critical - and thankfully this was well in advance of Covid19, which has now strengthened our user case for this platform.

Pros

Task manangement feature is the part of Striven I enjoy most. It has saved my valuable time along with making sure nothing falls through the cracks

Cons

Customizing reports but I struggle with this in a lot of softwares

Alternatives Considered

ClickUp

Reasons for Switching to Striven

Pricing and customer service

Pros

Striven is an agile accounting and ERP system. It has the accounting features you need, but also adds project management via tasks and project management tools. Further, customer relationships can be managed via the CRM tool as well as automated and triggered email blasts. The inventory system allows for a detailed BOM, but gives flexibility to adjust values as needed. Its a great system.

Cons

This software does everything, really. With that comes at a price of getting familiar with the system. It took our staff some time to learn where everything is. The menu is well thought out, but when you have a high amount of features, you have to learn where everything is at before you can zoom around the system with speed.

Pros

I love the customization of this software. I can treat any report that narrows down exactly the info I need for invoicing, quoting, part management and more. In the few short months we have used it and very little training I have been able to navigate this system and save myself hours of unnecessary data entry. The ease of use and import has been a huge highlight to this software. They are constantly putting forth effort to make this software improved in function and reliability.

Cons

Consistency within features that do not go parallel through out the software. Some of the reports could have cross data to give a more comprehensive report however they said this maybe in a future feature release. Reports are still extremely powerful.

Pros

I really think the best feature of Striven is the cloud based platform that any of our users can access from multiple devices.

Cons

Search functionality is erratic. We can make an entry and then do a search for the same and then won't be able to find it.

Pros

Love the way all of my information is in one application. Less data entry, producing less risk for error. Information is not in silos, but unified. Can run reports and really understand all the parts of the whole together.

Cons

Wish it integrated and would sync with Square for my retail component, but we did find a work-around for now.

Alternatives Considered

Salesforce Sales Cloud, QuickBooks Online, monday.com and Bitrix24

Reasons for Choosing Striven

Better interface on our phones for the field workers. Everything in one app.

Reasons for Switching to Striven

Customer serviceAll in oneCustomization opportunity

Pros

I enjoyed the ease of use of the Striven platform as the software is relatively simple. I also like that the dashboard is customizable to find what you need at a glance.

Cons

What the software offers is great, but there are a few other features I would like to see offered in the future.

Alternatives Considered

Salesforce Service Cloud and monday.com

Reasons for Choosing Striven

Lack of features

Switched From

Service Fusion

Reasons for Switching to Striven

Pricing, available features, and ease of use.

Pros

This software has everything a business would need all in one place. Too many times do companies find themselves needing a handful of different software programs to organize their different departments. Striven takes all those major departments and stores it in one place, which makes it significantly easier to track, organize, and provide the information needed.

Cons

There are so many features it can be a bit intimidating to learn for a user who is used to much less.

Alternatives Considered

NetSuite

Reasons for Choosing Striven

Our parent company is an automotive dealer, which used dealership accounting to manage our books. This was not conducive to our needs and was grossly overpriced for far less options. We broke away from the parent company and we needed our own software. Striven offers that and much more.

Reasons for Switching to Striven

Timeliness, responsiveness, and most importantly, cost.

Pros

There are so many positives that come to mind about this cloud-based software. First, the Striven employees are amazing and thoroughly know their product/service. Two, the speed of the software is blazing fast! Three, the Customer Portal feature is easy to use and the way it is setup, our employees will be able to assist our customers in navigating the portal. Fourth, the software is extremely robust and not "buggy" at all; it's a solid system. Fifth, the accounting system is easy to use and full of most of the features a small business would need. Sixth, the Striven software is affordable for small businesses.

Cons

Lack of Outlook/Gmail built-in email integration like some of the other CRMs on the market. Hopefully, that will change soon. More interconnectability with other software. Need more merchant account integration choices -- at least 2 or 3.

Pros

Ease of use and accessibility is HUGE for us. The ability to create pretty much any report we need is also key.

Cons

Need a couple things tweaked (not what we were used to) but Striven is always open to listening to our suggestions and has implemented some changes we've requested so far.

Pros

Striven allowed us to ditch the 3 tools we were using previously to manage CRM, invoicing, and inventory management. The consolidation of these 3 critical tools has streamlined our business.

Cons

Striven sends me a lot of emails with updates to our business that I'm already aware of. For example, I just sent an email to a customer through our support email, striven will send an email to my personal email telling me that a CRM conversation has been updated. This is by no means the end of the World and sometimes it's nice to have these updates.

Pros

The ease of use and the ability to change on the go

Cons

Internet connectivity in low data regains

Pros

THE PLATFORM IS EASY TO NAVIGATE AND HAS ALL THE FEATURES AN OFFICE NNEDS FOR SALES AND CRM

Cons

EMAIL INTEGRATION WITH OTHER APPLICATION

Alternatives Considered

HubSpot CRM

Reasons for Choosing Striven

COST AND EFFICIENCY

Switched From

Bitrix24

Reasons for Switching to Striven

COST

Pros

The Software looks more Powerful with it's great features like project management, inventory management, task scheduling and reporting. We can easily track our project work and generate reports whenever we need.

Cons

The Software is little bit difficult to navigate for new users. Other than this I didn't feel any disadvantage of this software.

Pros

This Software is a perfect solution for us to manage multiple projects with our team simultaneously. We can perform multiple activities like tasks status tracking, documents sharing, reports generating, etc.

Cons

Their is some limitation in third-party tools integrations other than this not have any problem with the software.

Pros

Inventory management features and sales reporting

Cons

Sometimes it's a little clunky to learn, but once you figure it out it works well

Pros

The ability to have my HR, Customer Service and Finance needs handled all in one platform. I can limit access within the settings so each team is only viewing what is absolutely necessary. The constant enhancements that always being done to improve the software.

Cons

Limitations with reporting and ability to search can be cumbersome.

Pros

Very easy to use and train on new employees.

Cons

Would like a feature that deals with mid-tier projects.

Pros

Best features are Sales Orders & Purchase Orders

Cons

Some areas are difficult to customize to match our requirements.

Pros

The software is simple and organized. Easy to find what I am looking for without struggle.

Cons

The sorting functions are limited and do not work on occasion.

Pros

I like how Striven literally keeps everything you need on a customer in one place ('The dashboard")

Cons

There is not a "save" button when creating jobs. It automatically saves--which is great, but Striven doesn't indicate to the user that it did, indeed, "SAVE"

Pros

I like how easy it is to use and navigate

Cons

I have no complaints. I am very pleased with how Striven works as well as the customer service.

Pros

Striven allows me to plan projects with ease. We are able to lay out projects and track progress.

Cons

I would love the ability to copy over timesheets from week to week. Working with many clients means a long timesheet. The ability to copy this over each week would save me time!

Pros

Integratgratipn to reduce duplication of effort and streamline processes. Advocate reporting capability. Granulated of role based user access. Value for money that made it possible for my clients implemention in a cash strapped rapidly growing business. The service provided by the implemention manager was phenomenal. Than goodness for [SENSITIVE CONTENT].

Cons

Adding the ability to link tasks to create a network diagram and automatically adjust a project schedule would be fantastic.