User Reviews Overview
About Spendesk
Spendesk is a cloud-based spend management solution designed to help businesses handle invoices, approval processes, expense reimbursements, virtual debit cards and more. The platform uses optical character recognition (OCR)...
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- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Life changer!
Loads of international travel and receipt management - worry free
Pros
I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!
Cons
literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!
Response from Spendesk
Thank you so much Kristan for your wonderful review !! We are really happy to make your life so much easier.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Makes daily expenses tasks super easy
Pros
Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.
Cons
Since it is a cloud-based software, it is dependent on a reliable internet connection
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Improvements
Paying all over the US when travelling. Helps with keeping track of company expenses.
Pros
Easy to mangae/upload your receipts when you are travelling.
Cons
-Spendesk card doesn't work in many places (Trader Joe's for example)
-With the app you can only take photos from receipts. It would be a great improvement if you could make a photo that recognizes the receipt (adapts the borders automatically) and that converts it to a pdf.
Response from Spendesk
Dear Ferdinand, thank you for your review. The good news is our new mobile app will be launching soon, and includes a new feature to automatically crop receipt photos. Sorry to hear about the issues you had overseas, we've passed your comments on to our product team to investigate further.
Top Spendesk Alternatives
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
very good way to manage payments you can believe me
given my very good experience with spendesk I would recommend it
Pros
It allows me to have a better follow-up of my expenses management, it allows me to automate my invoices management by email. Thanks to spendesk I was able to develop my business.
Cons
since I have been using spendesk it has worked well for me. I have not had any complications yet.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great accounting automation for distributed teams
We're a small team scattered around Europa and Asia & thanks to Spendesk, much of our accounting, requesting payments & doing personal expenses has been automated - giving us more time to focus on developing our business rather than filing manual reports & chasing receipts across departments.
Pros
- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability
- The accounting integration (in Germany) was easy and straightforward
- Great approval flows
- It's possible to set up multiple teams & entities, modeling complex organizational structures
Cons
- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance
- Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital
- Currency conversion charges are quite high
Response from Spendesk
Hello Lukas, and thank you very much for your very detailed review. We are sorry that you faced some issues while using Spendesk. Don't hesitate to contact our support team anytime you need, we are available for you. Have a nice day!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Very nearly perfection, but I have a use case not handled well
Pros
This is cliche, but the software just works. I really appreciate how fast it is to do all the tasks I need to do, and it really helps get my colleagues on board when it doesn't take up much of their time to upload receipts.
Cons
It is not very obvious how to have a card that can be charged multiple times, but only as a single overall process. An example is any service which takes a deposit, then final charge once manufacture is complete. This would be one purchase request and therefore one spendesk card, but needs to allow multiple individual charges to occur.
The "solution" is a subscription, but then you have to remember to cancel it or the money is reserved on the card forever.
Response from Spendesk
Thank you Matthew for your interesting review. If you need any help with Spendesk, don't hesitate to contact our support or customer success teams!
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Effective cost control.
Spendesk is a platform that has helped us optimize our budgets and control our employees' expenses.
It allows us to run expense reports with the data it collects and design new expense and budget execution guidelines based on those reports.
Pros
It allows me to issue cards when I or any employee in my department needs them.
It allows me to make online payments and generate invoices, receive reimbursements and monitor compliance.
Cons
I have no complaints with this platform.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Good review
Very easy to use, I use it almost daily since I work in marketing and am responsible for buying stuff for the office. I love the reminders to upload the receipts. I feel a sense of completion when I've uploaded a receipt.
Pros
Being able to automatically pay for work spendings through spendesk without having to use my own money or wait for my expenses to be refunded by my company.
Cons
Nothing, maybe make it possible to copy the card number.
Response from Spendesk
Thank you for your nice review!
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Perfect tool for open company
Use it for 4 years now, so usefull for employees.
Pros
If you work in a company where trust rings the bell for your boss you have use this tool, it's so easy and powerful. Everyone can be autonomous when travelling or need to buy any good need for his job.
Cons
Maybe the UI with soft colors is not easy enough to understand for blind colors people leike me, bigger icon shoud be a good idea
Response from Spendesk
Thank you so much Rodolphe for your kind review!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Great help for managing your work receipts
Pros
- expense cards for recurring payments
- OCR to recognise receipts
- configurable approval workflows (with auto-approval if under specified amount)
- VAT support
- mobile app
- visibility on back payments
Cons
- not enough visibility with spending per per category / missing analytics dashboard
Response from Spendesk
Dear Vlad, thank you for your kind review!
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great tool to save time and increase expense monitoring!
Great tool to monitor credit card expenses, collect receipts and facilitate accounting booking!!
Users and accounting team are found of this tool in our company since it has been implemented
Pros
Easy to implement
Time credit
Great monitoring
Cons
Could be cheaper
purple color ;-)
Response from Spendesk
Thank you for your kind review Anne-Caroline!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Easy to use and an enjoyable experience
It makes my life (and my bosses life!) so much easier. By giving me a budget I can spend with I don't have to pester by boss for money/company card access. I don't have to wait for expenses to be paid at the end of each month, I don't even have to log expenses! I also don't have to worry about losing receipts as I upload them straight away, and if I don't, Spendesk reminds me and questions why. It's a very intuative and user friendly platform.
Pros
The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app.
Cons
The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up.
Response from Spendesk
Thank you so much Natalie for your amazing review! We're so happy to read all your feedbacks, and we improved our customer onboarding process to avoid further confusion as you just mentioned :)
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great help in everyday work
Spendesk helps us keeping track of budgets and enables our employees to responsibly purchase what they need for their work - and that in a very efficient way.
Pros
Very easy to use, compact and clearly presented. Also, each member invited instantly gets the idea how to use it.
Cons
I would prefer the option to produce virtual credit cards for entire teams w/o having to define the supplier. That way the teams would really be enabled to determine on how to spend e.g. their team budgets w/o having to apply for a card for every single purchase.
Response from Spendesk
Thank you Thomas for taking the time to give us this nice review!
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Amazing software!
With Spendesk we are able to speed up the organization process of our business trips.
Everything is way faster with Spendesk!
Pros
It's extremely easy to use, no time to waste. Spendesk can help a company to increase its effectiveness.
Cons
Be able to do different payments with a temporary Virtual Credit Card.
Response from Spendesk
Thank you for your great review!
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
easy clean neat software
Pros
it has a very easy and simple user interface. With this software, we track all our expenses, bills, reimbursement, cash spends, dealer invoice, purchase order etc. The best thing is it can be assessed over the app/ through a phone
Cons
Sometimes when we upload bills autofill doesn't work. But after a time one tends to get a hang of it as to what type of bill need to be manually filled .
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
What an improvement
Pros
user-friendly with the possibility of uploading receipts via the mobile app
automated top up request process
integration with slack for real-time notifications
Cons
no improvement points to be made at this stage
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Managing marketing spend for different clients in a matter of seconds
Finally a tool to manage marketing spends from one single place. Creating virtual cards is easy and fast. Attach them to the desired 3rd party tool and you can start tracking the spendings.
Pros
Before Spendesk all of our client's marketing spend was with our own corporate card. Making it hard to track and match each transaction to the according client. With Spendesk this is being done automatically so we can easily print the transaction history per client. All those costs can be calculated to the client so this is fault-prove.
Cons
Spendesk doens't work with credit, so you have to be sure to add enough funds to the account. This isn't a big problem, but with lots of marketing spend this has to be done frequently.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Spendesk using review
We pay almost each day with Spendesk our invoices, purchases etc. It is really easy to use, it provide a hight level of security for our purchases. Very reactive support team is always here to resolve, explain the issues and questions. Really very good experience of using Spendesk!
Pros
I like that it allows us to do secure purchases without fear to loose our money.
Cons
It is user-friendly and easy to use.
Response from Spendesk
Thank you Alena for taking the time to make this great review!
- Industry: Events Services
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Heroes Belgium Review
Pros
The fact that a physical card becomes useless and that I can delegate payments and bookings to team members whilst keeping the control over the costs
Cons
The few times the generated card doesn’t work
Response from Spendesk
Thank you for your nice review Alexis. Sorry to here that you are facing issues with your card generator. Your account manager will get back to you shortly!
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Easy to use and great for keeping track of invoices
Pros
There is no need to hand out real CC details all over the internet and the reminders about uploading receipts are very useful.
Cons
There is nothing I don't like about spendesk to be honest, it does what it's mean to do.
Response from Spendesk
Thank you so much Bosko for your amazing review. We are really happy to help you on a daily basis!
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
5 stars
Expenses I do have while I´m traveling due to work.
Pros
User friendly and organization, all information in the same place.
Cons
The software, none till now, the card to pay cant be used in some places. Overall, good experience.
Response from Spendesk
Thank you for your nice review!
- Industry: Internet
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Such an easy way to handle my expenses at work
Pros
I love how quickly I understood the product. I didn't even need to be onboarded: everything felt very intuitive, very early on. Whenever I need to make a business expense, I don't even have to think about it twice, Spendesk makes it a breeze.
Cons
There's really little to dislike! It sometimes (but rarely) doesn't work on all payment systems but I know they're working on that.
Response from Spendesk
Thank you so much Laure for your great review !
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Excellent Product!
Pros
I am using the software for all my travel expenses. I do not work in finance, so I do not have much insight on the usability for the company overall but as an individual, Spendesk makes it extremely easy to manage my expenses.
The App helps to keep everything organised while on the road.
Cons
I have no complaints about the software. Again, I do not manage the finances for the company but for me personally, there are no cons.
Response from Spendesk
Thank you so much Philip for your nice review. If you need any assistance while traveling, do not hesitate to contact our support team and we'll be glad to help!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Makes a complex process quick painless
I regularly need to spend on incentives for gathering user feedback, and spendesk makes that process easy for me.
Pros
As a user of Spendesk, it's great to feel enabled to easily make work purchases without needing to worry about expense forms, or waiting for someone to give you a company card. It makes my workflow faster.
Cons
There's very little I don't like. I've only had two case where there was something in the UI that I didn't understand 100%, but it didn't prevent me from achieving what I needed to do.
Response from Spendesk
Thank you for your great review!
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Amazing tool
Time saving, reassuring and easy to use.
Really good job guys & thanks again for your help.
Pros
Spendesk customer support is one of the best I have seen! Very friendly and available at any time to help you.
Tool, very easy to use.
Cons
It doesn't recognize wrong receipt and sometimes VAT.
Response from Spendesk
Thank you so much Ségolène for your review, we are really happy to help you and your company!
